Troubleshooting - ActionTec GT701-WG User Manual

Troubleshooting

This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to try and overcome the problem. Note that these tech-
niques may not solve the problem.
LAN Connection Failure
Ensure the Gateway is properly installed, the
s
and the power is on.
Confirm the computer and Gateway are on the same network segment. If
s
unsure, let the computer get the
function (see "
DHCP
address within the default range (
IP
computer is not using an
the Gateway.
Ensure the Subnet Mask address is set to
s
the "Main Menu" screen.
Cannot Connect to the Internet
Ensure both ends of the power cord and all network cables are properly
s
connected.
Ensure the Subnet Mask address is set to
s
the "Main Menu" screen.
Verify the Gateway's settings are the same as the computer by clicking Status in
s
the "Main Menu" screen.
If running Windows
s
Start, Run, enter
in the "Open" text box, then press
Ensure the text box at the top of the window contains the name of the Ethernet
adapter installed in the computer. If not, click on the down arrow next to the
text box. When the list appears, click on the proper Ethernet adapter.
In the fields below, the Ethernet adapter's various addresses appear. There
address automatically by initiating the
IP
Server"), then verify the computer is using an
DHCP
192.168.1.2
address within the range, it will not connect to
IP
or Me, check the computer's
98 SE
winipcfg
. The "
OK
97
connections are correct,
LAN
through
198.168.1.254
by clicking Status in
255.255.255.0
by clicking Status in
255.255.255.0
TCP/IP
Configuration" window appears.
IP
9
). If the
settings. Select