Panasonic KV-S1058Y Operating Manual

Panasonic KV-S1058Y Operating Manual

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These instructions contain information on operating the scanner. Before reading these instructions, please read
the Quick Installation Guide enclosed with this unit.
Keep all documentation in a safe place for future reference.
Current model availability depends on your country/area. Please contact your dealer.
KV-S1057C / KV-S1027C only:
The scanner may be displayed on your computer as the "KV-S1057C MK2" / "KV-S1027C MK2".
When you download the driver from web site, download the driver for "KV-S1057C MK2" / "KV-S1027C MK2".
Operating Manual
Document Scanner
KV-S1058Y
Model No.
KV-S1028Y
KV-S1057C
KV-S1027C
KV-S1057C
KV-S1027C
KV-S1057C
KV-S1027C

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Summary of Contents for Panasonic KV-S1058Y

  • Page 1 Operating Manual Document Scanner KV-S1058Y Model No. KV-S1028Y KV-S1057C KV-S1027C KV-S1057C KV-S1027C KV-S1057C KV-S1027C These instructions contain information on operating the scanner. Before reading these instructions, please read the Quick Installation Guide enclosed with this unit. Keep all documentation in a safe place for future reference.
  • Page 2 Introduction Introduction Thank you for purchasing a Panasonic Document Scanner. Trademarks • Microsoft, Windows, Windows Vista, SharePoint and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • ISIS is a registered trademark or trademark of EMC Corporation in the United States and/or other countries.
  • Page 3 Control sheet USB connected scanner or selected scanner by "Network Scanner Select Tool" can communicate. Image Capture Plus is a Panasonic original application for configuring advanced scanning settings. This tool is used when the scanner is connected via USB. This tool is used when the scanner is connected over a LAN.
  • Page 4 Introduction System Requirements Computer IBM PC/AT or compatible machine with a CD-ROM drive Intel Core 2 Duo 1.8 GHz or higher USB 2.0 / USB 3.0 / USB 3.1 Interface LAN (10Base-T / 100Base-TX / 1000Base-T) Recommended web Internet Explorer 11 / Mozilla Firefox (latest version) / Google Chrome (latest browser version) Note...
  • Page 5 Introduction Copyright and license information Software license for SNMP protocol This product contains Net-SNMP software and uses it based on the following license conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved...
  • Page 6 Introduction Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: • Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. •...
  • Page 7 Introduction Software license for SNMP protocol This product also contains software which includes following notices and licenses. Copyright 1988, 1989, 1990 by Carnegie Mellon University Copyright 1989 TGV, Incorporated All Rights Reserved Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and TGV not be used in advertising or publicity pertaining to distribution of the software without...
  • Page 8: Table Of Contents

    Table of Contents Table of Contents 1 Feature Highlights ................11 2 Before You Start ................... 12 Precautions ........................12 Security Notice ......................14 2.2.1 Management of documents and scanned data ............14 2.2.2 Management of setting information ................14 Check the Accessories ....................
  • Page 9 Table of Contents 6.3.3.1 Installing the mixed batch card guide ................ 47 6.3.3.2 Removing the mixed batch card guide ..............49 6.3.3.3 Using the Mixed Batch Card Guide ................51 6.3.4 Using Control Sheets (ADF) ..................52 6.3.4.1 About Printing Control Sheets ................... 53 Using Push Scan ......................
  • Page 10 Table of Contents 11.12 Specifications ......................120...
  • Page 11: Feature Highlights

    1 Feature Highlights 1 Feature Highlights Network Function • This scanner can be connected directly to a network. Preset Scan • If you register scanning conditions in advance, you can scan directly to an FTP server, a shared folder, or e-mail without using a computer.
  • Page 12: Before You Start

    2 Before You Start 2 Before You Start 2.1 Precautions Illegal Duplication It is unlawful to make duplicates of certain documents. Duplicating certain documents may be illegal in your country/area. Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to duplicate in your country/area.
  • Page 13 • For details about the roller cleaning paper, please refer to the Safety Data Sheet (SDS). Please ask your Panasonic sales company about obtaining the Safety Data Sheet. • If the bag is left opened for a long period of time before using it, the alcohol will evaporate. Please use the roller cleaning paper immediately after opening the bag.
  • Page 14: Security Notice

    2.2 Security Notice 2.2 Security Notice Panasonic cannot be responsible for following types of damages. • Any damages due to misuse of this unit. • Any damages due to security or other network-related problems. (When this unit is connected to a network, it is the responsibility of the user to connect it to a network that implements appropriate security measures.)
  • Page 15: Check The Accessories

    2.3 Check the Accessories 2.3 Check the Accessories Check that all accessories are included before installing the unit. In the event that an item is missing, please contact your dealer. Accessory Name Notes USB cable — Software / Manual CD- Drivers, Applications, Utilities, Documents When the unit is shipped, this is stored in the feed Mixed batch card guide...
  • Page 16: Optional Accessories

    2.3.1 Optional Accessories 2.3.1 Optional Accessories Part Name Part Number Notes Roller exchange kit See "10.3 Replacing the Rollers" • Paper feed roller KV-SS061 (page 94). • Double feed prevention roller module See "Roller Cleaning Paper" (page Roller cleaning paper KV-SS03 13).
  • Page 17: Location Of Controls

    3 Location of Controls 3 Location of Controls 3.1 Main Unit 3.1.1 Front Document guides Mixed batch card guide When the unit is shipped, this is stored in the feed tray. For details, see "6.3.3 Mixed Batch Card Guide (ADF)" (page 47). Manual feed selector You can select the document feeding method.
  • Page 18: Rear

    3.1.2 Rear ADF door release : Push to open the ADF door. Feed tray : Load the documents with the surface to be scanned facing down. : Make sure to remove paper clips and staples from documents. Feed extension tray 3.1.2 Rear Security slot Use a commercially available security cable.
  • Page 19: Installation

    4 Installation 4 Installation 4.1 Required Space Around the Scanner In order to ensure proper operation, install the unit maintaining the proper distances from surrounding objects, as shown in the following illustration. 400 mm (16 in.) 238 mm (9.4 in.) 272 mm (10.7 in.) 750 mm...
  • Page 20: Moving The Unit

    4.2 Moving the Unit 4.2 Moving the Unit When moving the unit, hold the part as shown in the following illustration. Notice • Do not hold the feed tray when moving the unit. • Do not move the unit immediately from a cold place to a warm place. It may cause condensation, which may damage the unit.
  • Page 21: Installing The Software

    4.3 Installing the Software 4.3 Installing the Software • When turning on the unit's power for the first time, select the language used on the LCD by using the cursor buttons, and then press the OK button to complete your selection. •...
  • Page 22: When Using This Unit With A Usb Connection

    4.3.1 When using this unit with a USB connection 4.3.1 When using this unit with a USB connection Note • Make sure to connect the unit to your computer after installing the software. Connecting the unit to your computer and turning on the unit’s power before installing the software may influence the software installation.
  • Page 23: When Using This Unit With A Wired Lan Connection

    4.3.2 When using this unit with a wired LAN connection 4.3.2 When using this unit with a wired LAN connection For details about network-related settings, consult your network administrator. Insert the Software / Manual CD-ROM into the CD/DVD drive on your computer. •...
  • Page 24: Viewing Operating Manual And Help Installed

    [Scanner Manuals]. Select the manual. • The manual will open. Note • In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps screen. 4.4.2 To view the help For Image Capture Plus Select [All Programs] [Panasonic] [Image Capture Plus] [Image Capture Plus Help].
  • Page 25: Operation Panel

    5 Operation Panel 5 Operation Panel LED (Red) Lights when an error occurs. LED (Green) Shows the scanner’s status. Power button ( ) For details, see "6.1.1 Turning ON/OFF the unit's power" (page 31). Cursor button Skip/Menu button ( • If you press this button after a double feed is detected and scanning has been paused, the document (or documents) detected as a double feed will be scanned.
  • Page 26: About Led

    5.1 About LED 5.1 About LED The status of the scanner is displayed by the LED (Red) ( ) and the LED (Green) ( ), as shown in the table below: LED (Red) LED (Green) Status Power OFF Ready mode or Scanning Blinking (Fast) Warming up Blinking (Fast, 2 times consecutively)
  • Page 27: About Lcd

    5.2 About LCD 5.2 About LCD The status of the unit is displayed on the LCD as follows. Status The scanner is warming up. The USB cable and LAN cable are not connected. The USB cable is not connected when in USB mode. The LAN cable is not connected when in Network PC mode.
  • Page 28: Menu Screen

    5.3 Menu screen Examples of displays of scanner statuses are as follows. G: nn Group number (two-digit) and Group name of job. GROUP NAME Push Scan Mode: USB mode J: nn Job number (two-digit) and Job name. JOB NAME Push Scan Mode: USB Mode / Network PC mode PC: nn PC number (two-digit) and PC name.
  • Page 29 5.3 Menu screen Item Contents LCD Contrast Set the LCD contrast (5 levels). Roller Cleaning Enable (On) or disable (Off) the roller cleaning notification. Notification Roller Replacement Enable (On) or disable (Off) the roller replacement notification. Notification Glass Cleaning Enable (On) or disable (Off) the scanner's internal cleaning notification Notification function.
  • Page 30 5.3 Menu screen Item Contents Enable (On) or disable (Off) Auto IP. If DHCP is disabled, this setting cannot AutoIP be changed. This setting can also be changed from Network Setting Tool (page 103). Set the IP address. If DHCP is enabled, this will be set automatically and IP Address cannot be changed.
  • Page 31: Operation

    6 Operation 6 Operation 6.1 Basic Operations 6.1.1 Turning ON/OFF the unit's power Turning ON the unit's power Press the power button ( ). • The LED (Green) will flash and then turn on. Turning OFF the unit's power Press and hold the power button ( ) for 1 second or more to turn the unit off. 6.1.2 Returning from sleep mode Press any button other than the power button ( ) on the operation panel.
  • Page 32: Opening/Closing The Adf Door

    6.1.5 Opening/Closing the ADF door 6.1.5 Opening/Closing the ADF door Opening the ADF door Press the ADF door release ( ), and open the ADF door ( ). Closing the ADF door Push both sides of the ADF door down slowly until it clicks into place.
  • Page 33: Preparing Documents For The Adf

    6.2 Preparing Documents for the ADF 6.2 Preparing Documents for the ADF 6.2.1 About documents for the ADF Notice • Make sure to remove paper clips and staples from documents before scanning. Failing to do so can damage the unit, document, or both. •...
  • Page 34 6.2.1 About documents for the ADF Recommended paper types: • • High-quality woodfree paper Recycled paper • • Bond paper OCR paper • • Newspaper Bank checks Note • High-quality woodfree paper is the recommended paper type. Curl and Folding: Documents must also meet the following conditions: Feeding direction Less than...
  • Page 35: Compatible Card

    6.2.1 About documents for the ADF 6.2.1.2 Compatible Card The compatible card types for this unit are as follows. ISO format card: Size: 85.6 mm × 54 mm (3.4 in. × 2.1 in.) Thickness: 0.76 mm (0.03 in.) Embossed card up to 1.4 mm (0.055 in.) •...
  • Page 36: Carrier Sheet (Kv-Ss077)

    6.2.1 About documents for the ADF 6.2.1.4 Carrier sheet (KV-SS077) You can use an optional carrier sheet (KV-SS077) to scan passport. When using the carrier sheet, please note the following conditions for the documents. For details about compatible passport, refer to "6.2.1.3 Compatible Passport"...
  • Page 37: Incompatible Documents

    6.2.1 About documents for the ADF 6.2.1.5 Incompatible Documents The following types of documents may not scan properly: • Torn or frayed documents • Curled, wrinkled or folded documents • Carbon paper • Perforated or punched paper • Non-rectangular or irregularly shaped paper •...
  • Page 38: Notes About Documents For Scanning

    6.2.1 About documents for the ADF 6.2.1.6 Notes about Documents for Scanning • Depending on the paper type, scanning results may be poor when you scan incompatible documents, or even documents that should be compatible. If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again after doing the following: –...
  • Page 39: Loading Documents On The Adf

    6.2.2 Loading documents on the ADF 6.2.2 Loading documents on the ADF Pull out the feed extension tray in the direction of the arrow shown in the illustration below. Adjust the document guides ( ) slightly larger than the actual size of the documents. Raise the exit stopper.
  • Page 40 6.2.2 Loading documents on the ADF Pull out the exit tray ( ) and the exit extension trays ( , Fan the documents. • Documents that have been stapled together or stacked together (as in a file folder) will need to be separated.
  • Page 41 6.2.2 Loading documents on the ADF Carefully align the documents. • The documents feed better when the leading edges are aligned slantwise as shown in the illustration. Place the documents on the feed tray with the side to be scanned facing down. •...
  • Page 42 6.2.2 Loading documents on the ADF Adjust the document guides ( ) to the size of the documents to be scanned. Hold the exit stopper ( ) and adjust the exit extension trays ( , ) to match the size of the scanned documents.
  • Page 43 6.2.2 Loading documents on the ADF • When the documents are curled or a paper jam occurs, fold up the exit guides ( ) and then resume scanning.
  • Page 44: When Using The Carrier Sheet

    6.2.2 Loading documents on the ADF 6.2.2.1 When using the carrier sheet You can use an optional carrier sheet (KV-SS077) to scan passport. For details about the carrier sheet, refer to "6.2.1.4 Carrier sheet (KV-SS077) " (page 36). Set the manual feed selector to manual feeding (page 46). Place the carrier sheet ( ) on the feed tray with the surface to be scanned facing down as shown in the illustration.
  • Page 45 6.2.2 Loading documents on the ADF Insert the carrier sheet ( ) until it stops as shown in the illustration. Note • Make sure to insert the carrier sheet until it comes into contact with the paper feed roller.
  • Page 46: Scanning Documents

    6.3 Scanning Documents 6.3 Scanning Documents Load the documents (page 39). Open your scanning application and scan the documents. • For details about the application, refer to the help of each application. • You can also start up applications automatically to scan documents (push scan). For details about push scan settings, see "6.4 Using Push Scan"...
  • Page 47: Mixed Batch Card Guide (Adf)

    6.3.3 Mixed Batch Card Guide (ADF) 6.3.3 Mixed Batch Card Guide (ADF) No adjustment to the document guide is required when using the mixed batch card guide. The mixed batch card guide prevents a card from skewing when scanning paper documents and a card simultaneously. 6.3.3.1 Installing the mixed batch card guide The mixed batch card guide is stored inside the feed tray.
  • Page 48 6.3.3 Mixed Batch Card Guide (ADF) Attach the feed tray ( ) to the unit. Attach the mixed batch card guide ( ) to the unit.
  • Page 49: Removing The Mixed Batch Card Guide

    6.3.3 Mixed Batch Card Guide (ADF) 6.3.3.2 Removing the mixed batch card guide Remove the mixed batch card guide as shown in the following illustration. Remove the mixed batch card guide ( ) from the unit. Remove the feed tray ( ) from the unit. •...
  • Page 50 6.3.3 Mixed Batch Card Guide (ADF) Attach the mixed batch card guide ( ) to the feed tray ( ). Attach the feed tray ( ) to the unit.
  • Page 51: Using The Mixed Batch Card Guide

    6.3.3 Mixed Batch Card Guide (ADF) 6.3.3.3 Using the Mixed Batch Card Guide Set paper documents on the feed tray, and a card on the mixed batch card guide respectively. • The card set on the mixed batch card guide is fed after completing the paper document scanning. •...
  • Page 52: Using Control Sheets (Adf)

    6.3.4 Using Control Sheets (ADF) 6.3.4 Using Control Sheets (ADF) Placing a control sheet in the middle of documents lets you change the scanning conditions for pages scanned after the control sheet. Also, you can change the folder used to save the scan data of documents scanned after the control sheet.
  • Page 53: About Printing Control Sheets

    6.3.4 Using Control Sheets (ADF) 6.3.4.1 About Printing Control Sheets • Print the control sheet at the specified size; do not enlarge or reduce the size. • When printing the control sheet, make sure that the pattern is 25 mm (1 in.) from the top of the page and centered horizontally.
  • Page 54: Using Push Scan

    6.4 Using Push Scan 6.4 Using Push Scan 6.4.1 Outline of Push Scan This unit has three modes for Push scan. For details about the available functions for image processing, refer to "11.1 Available Functions When Scanning" (page 101). USB mode Image Capture Plus •...
  • Page 55: Output File

    6.4.2 Output File 6.4.2 Output File The output image file name is as follows. Item Item Sequence Prefix Type Code Extension delimiter delimiter 1 to 15 1 character 1 character 1 character 5 characters 1 character 3 characters characters Example Panasonic_ 00001 DOC01...
  • Page 56 6.4.2 Output File • Available characters for "User-defined Field" Lowercase letters a to z Uppercase letters A to Z Digits 0 1 2 3 4 5 6 7 8 9 Symbols ! # $ % & ' ( ) + , - ; = @ [ ] ^ _ ` { } ~ Item delimiter Underscore Hyphen...
  • Page 57: Usb Mode

    6.4.3 USB mode 6.4.3 USB mode Push scan in USB mode is performed by the following procedure. Register a Job Setting List in Image Capture Plus Start Image Capture Plus. • Select [Image Capture Plus Standard] as the application mode. On the [Scan Setting] menu, enable [Job Scan Mode].
  • Page 58 6.4.3 USB mode Scan documents • Operate the scanner as follows. Note • If any documents are left in [Document List], Image Capture Plus cannot receive push scan data. Press the Skip/Menu button ( ) to select USB mode. of the cursor button to select a group, and use to select a job.
  • Page 59: Network Pc Mode

    6.4.4 Network PC mode 6.4.4 Network PC mode Push scan in Network PC mode is performed by the following procedure. Configure the network settings You should configure the network settings using the LCD on the unit, Network Setting Tool, and Configuration Web.
  • Page 60 6.4.4 Network PC mode Scan documents • If any documents are left in [Document List], Image Capture Plus cannot receive push scan data. • Operate the scanner as follows. Press the Skip/Menu button ( ) to select network PC mode. of the cursor button to select a computer.
  • Page 61: Preset Scan Mode

    6.4.5 Preset Scan mode 6.4.5 Preset Scan mode Push scan in preset scan mode is performed by the following procedure. Configure the network settings You should configure the network settings using the LCD on the unit, Network Setting Tool, or Configuration Web.
  • Page 62 6.4.5 Preset Scan mode Click [Submit] to apply the settings, and then click [Back]. Open the [Preset Scan] sub menu. • You can register up to 30 settings in total. (3 groups, 10 settings for each group.) Click to register a setting.
  • Page 63 6.4.5 Preset Scan mode Register the scan settings as needed. Output Settings • Select [Email], [Shared Folder], [FTP], [Cloud] or [SharePoint] as the output method. • If Shared Folder or FTP is selected as the output destination, a folder path from the list registered in the Server tab should be selected.
  • Page 64: Scan Server

    7 Scan Server 7 Scan Server 7.1 Functions that require a scan server When scanning over the network, it is necessary to install a scan server in order to use some functions. If a scan server is not configured, the scanned data is sent directly to the output destination. If a scan server is configured, the scanned data is sent to the destination via the scan server if necessary.
  • Page 65: How To Set Up The Scan Server

    Select [All Programs] [Panasonic] [Scanner Tools] [Scan Server Setting Tool]. Note In Windows 8 and Windows 10, select the [Panasonic Document Scanner] section on the Apps screen. Set the computer as the scan server. • "License: Installed" is displayed. Set up the computer as the scan server for each scanner.
  • Page 66: Using Configuration Web

    8 Using Configuration Web 8 Using Configuration Web Network settings for this unit can be configured using the web browser that was launched from Network Scanner Select Tool. Note • Some settings can also be configured using the LCD on the unit (page 28). •...
  • Page 67: Basic Browser Operations

    8.2 Basic Browser Operations 8.2 Basic Browser Operations • To operate the browser, refer to the following. Operation Remarks [Reload] Update the display. Apply the settings. You must click [Submit] to change the [Submit] settings. Return to the original screen from a [Back] sub menu.
  • Page 68: Available Characters In Configuration Web

    8.2.1 Available characters in Configuration Web 8.2.1 Available characters in Configuration Web You can enter the following characters in Configuration Web. Lowercase alphabet a to z Uppercase alphabet A to Z Digit 0 1 2 3 4 5 6 7 8 9 Symbol ! "...
  • Page 69: Information Tab

    8.3 Information tab 8.3 Information tab Display basic status and information of the unit. Scanner Network...
  • Page 70: Function Tab

    8.4 Function tab 8.4 Function tab Set the basic functions and maintenance functions of the unit. User Settings Item Contents USB ID Display the scanner's USB serial number. Language Set the language used on the LCD and Configuration Web. Set the time length before the unit enters sleep mode. Sleep (1 to 240 min.) Set the power auto-off function.
  • Page 71 8.4 Function tab Counter Item Contents The number of documents scanned during the scanning process. Scan This counter is cleared each time you start scanning. The number of documents scanned by the scanner since it was System shipped from the factory. The number of documents scanned since clearing the counter after After Clean Roller Counter cleaning the rollers.
  • Page 72: Scan Tab

    8.5 Scan tab 8.5 Scan tab Register scanning conditions for Preset Scan (Push scanned data to FTP, Shared Folder, or Email). Scan Settings Item Contents Name (up to 15 characters) / Paper Source / Paper Size / Image Basic Setting Type / Resolution Dynamic Threshold / Automatic Brightness Adjustment / Brightness / Contrast / Deskew / Rotate / Blank Page Removal / Noise...
  • Page 73 8.5 Scan tab Preset Scan Item Contents Group name Select group G01 to G03 and edit group name (up to 15 characters). Management Delete all lists in this group. Index Set the name of this preset (up to 15 characters). Sets the Output Method.
  • Page 74: Network Tab

    8.6 Network tab 8.6 Network tab Register network settings. IP Configuration Item Contents Network Setting MAC Address / Host Name / Location (up to 31 characters) IP Address DHCP / AutoIP / IP Address / Subnet Mask / Default Gateway DNS Server Primary / Secondary WINS Server...
  • Page 75 8.6 Network tab SSL/TLS Item Contents Settings Setup / Security Level Installation State / Create CRT Key / Self-signed Certificate / Certificate Certificate Signed Request / Certificate Installation / Content of Certificate...
  • Page 76: Server Tab

    8.7 Server tab 8.7 Server tab Register SMTP / Shared Folder / FTP server settings. SMTP Item Contents Account From Address (up to 63 characters) SMTP Server Address (up to 63 characters) / SSL/TLS / Port Number Email Size (1 to 20 MB) / Encoding Type / SMTP-AUTH / SMTP User Name (up to 63 characters) / SMTP Password (up to 31 characters) / Configuration POP Before SMTP / POP Server Domain Name (up to 63...
  • Page 77 8.7 Server tab Item Contents FTP Server List Register FTP Server (up to 10 servers). Management Delete all contents of the displayed lists. Index Name (up to 15 characters) Server Address (up to 63 characters) / Protocol / Port Number / FTP Server Passive Mode / Folder Path (up to 255 characters) Account...
  • Page 78: Administrator Tab

    8.8 Administrator tab 8.8 Administrator tab Information Notification Item Contents SMTP Settings Set the SMTP for notification e-mail. Information Notification Enable (On) or disable (Off) the feature. You can set three addresses to send the notifications to about Roller No.1 / No.2 / No.3 Replacement, Roller Cleaning and System Error.
  • Page 79 8.8 Administrator tab Password Settings Item Contents User Name Set the user name (up to 15 characters). Password Set the password. Notice • Password should meet the following conditions. – Use 8 to 16 characters. – Use characters from at least 3 of the following categories: Lowercase alphabet a to z Uppercase alphabet...
  • Page 80: Clearing Paper Jams

    9 Clearing Paper Jams 9 Clearing Paper Jams Torn paper, thin paper or paper that is creased on the top edge may cause paper jams. If a paper jam occurs, remove the jammed sheet according to the following procedure. Remove all documents from the feed tray. Open the ADF door (page 32).
  • Page 81 9 Clearing Paper Jams – Transfer the scanned image and stop scanning. – Transfer the scanned image and continue scanning.
  • Page 82: Care And Maintenance

    10 Care and Maintenance 10 Care and Maintenance 10.1 Cleaning the Outside of the Scanner Notice • Before moving the unit, be sure to unplug the power cord, USB cable and LAN cable. • Do not use commercially available cleaners, detergent, thinner, or benzine. (Doing so may cause deformation, discoloration, or damage.) •...
  • Page 83: Cleaning The Inside Of The Scanner

    10.2 Cleaning the Inside of the Scanner 10.2 Cleaning the Inside of the Scanner Prepare the following cleaning supplies. Soft and dry cloth (one that does not easily Used to clean the conveyor and scanning glasses. generate fibrous dust) Thin cotton swab Used to clean the double feed detectors and the starting sensors.
  • Page 84: Cleaning The Conveyor And Scanning Glasses

    10.2.1 Cleaning the Conveyor and Scanning Glasses 10.2.1 Cleaning the Conveyor and Scanning Glasses With a soft and dry cloth, wipe off any dirt on the conveyor ( ) and scanning glasses ( ). • If the dirt does not come off, use a soft, slightly damp cloth.
  • Page 85: Cleaning The Double Feed Detectors And Starting Sensors

    10.2.2 Cleaning the Double Feed Detectors and Starting Sensors 10.2.2 Cleaning the Double Feed Detectors and Starting Sensors Remove dust from the double feed detectors ( ) and starting sensors ( ) with a cotton swab.
  • Page 86: Cleaning The Rollers

    10.2.3 Cleaning the Rollers 10.2.3 Cleaning the Rollers Use the roller cleaning paper (KV-SS03) (page 13) to wipe dirt off from the surfaces of all rollers. Notice • Be careful not to damage any parts of the unit. Open the double feed prevention roller cover ( ). Remove the double feed prevention roller.
  • Page 87 10.2.3 Cleaning the Rollers Use the roller cleaning paper to clean the surface of the double feed prevention roller. • Wipe the entire surface of both rollers. Install the double feed prevention roller. • Align the shaft that is shaped as indicated by with the notch in the roller mount ( ), and then insert the shaft in the notch.
  • Page 88 10.2.3 Cleaning the Rollers Close the double feed prevention roller cover ( ) firmly. Notice • Be sure to close the double feed prevention roller cover until it clicks into place. Open the paper feed roller cover ( ).
  • Page 89 10.2.3 Cleaning the Rollers Use the roller cleaning paper to clean the paper feed roller. • Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, as shown in the illustration. Close the paper feed roller cover firmly.
  • Page 90 10.2.3 Cleaning the Rollers Use the roller cleaning paper to clean the surface of the free rollers ( ). • Wipe the rollers from one end to the other (in the direction of the arrow) all the way around them, as shown in the illustration.
  • Page 91: Cleaning Mode

    10.2.4 Cleaning Mode 10.2.4 Cleaning Mode Cleaning Mode can be used to help clean the conveyor rollers and the exit rollers. During Cleaning Mode, the conveyor rollers and the exit rollers rotate a small amount every time the Start/Stop button ( ) on the scanner is pressed.
  • Page 92 10.2.4 Cleaning Mode Note • Cleaning Mode can also be started from User Utility. For details, refer to the User Utility help.
  • Page 93: Clearing The Counter After Cleaning The Rollers

    10.2.5 Clearing the Counter After Cleaning the Rollers 10.2.5 Clearing the Counter After Cleaning the Rollers After cleaning the rollers, set the After Clean Roller Counter to zero (0) from the operation panel (page 25). Press and hold the Skip/Menu button ( ) for 1 second or more.
  • Page 94: Replacing The Rollers

    10.3 Replacing the Rollers 10.3 Replacing the Rollers As a rough guideline, we recommend replacing the paper feed roller and double feed prevention roller module after scanning 250,000 sheets of paper. ("250,000 sheets" is based on scanning high-quality woodfree paper. Depending on the type of paper and other factors, the actual lifetime of the rollers may be shorter.) You can check the number of sheets that have been scanned.
  • Page 95 10.3 Replacing the Rollers Install the double feed prevention roller. • Align the shaft that is shaped as indicated by with the notch in the roller mount ( ), and then insert the shaft in the notch. Push the shaft on the opposite side ( ) until it clicks into place. Close the double feed prevention roller cover ( ) firmly.
  • Page 96 10.3 Replacing the Rollers Open the paper feed roller cover ( ). Lift up the gear ( ) on the left side of the paper feed roller, and then remove the paper feed roller.
  • Page 97 10.3 Replacing the Rollers Remove the rubber rollers from the paper feed roller shaft. • Push the tab ( ) to remove the rubber roller ( ) from the paper feed roller shaft. Remove the other rubber roller ( ) in the same way. Take out the new paper feed rollers in the optional roller exchange kit.
  • Page 98 10.3 Replacing the Rollers Install the two new rubber rollers onto the paper feed roller shaft. • Make sure the left ( white) and right ( black) paper feed rollers are installed correctly. • After confirming the tabs ( ) of both rubber rollers are facing outwards, insert the rubber rollers onto the paper feed roller shaft until they click into place.
  • Page 99 10.3 Replacing the Rollers Close the paper feed roller cover ( ) firmly. Notice • Make sure to close both sides of the paper feed roller cover until they click into place. • After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding direction.
  • Page 100: Clearing The Counter After Replacing The Rollers

    10.3.1 Clearing the Counter After Replacing the Rollers 10.3.1 Clearing the Counter After Replacing the Rollers After replacing the rollers, set the After Replace Roller Counter to zero (0) from the operation panel (page 25). Press and hold the Skip/Menu button ( ) for 1 second or more.
  • Page 101: Appendix

    11 Appendix 11 Appendix 11.1 Available Functions When Scanning The functions you can use when scanning differ depending on how you are using the scanner. For details, refer to the following table. Note • For details about the function names, refer to the help for Image Capture Plus, TWAIN, or ISIS. Pull scan Push scan (Using Image Capture Plus,...
  • Page 102 11.1 Available Functions When Scanning Pull scan Push scan (Using Image Capture Plus, • Preset Scan mode (FTP TWAIN, or ISIS) server, shared folder, e-mail, Function name Cloud, SharePoint) Push scan • USB mode • Network PC mode Gamma Available ―...
  • Page 103: Perform Network Settings With Usb Connection

    11.2 Perform Network Settings with USB Connection 11.2 Perform Network Settings with USB Connection You can configure the network settings using Network Setting Tool with USB connection. For details about network-related settings, consult your network administrator. 11.2.1 Configuring wired LAN settings Start Network Setting Tool.
  • Page 104 11.2.1 Configuring wired LAN settings Notice Check the following if you cannot connect the unit to the network. • If the LED (Orange) ( ) of the LAN connector is not illuminated, confirm that the LAN cable is connected to the LAN connector of the unit correctly. •...
  • Page 105: Check The Event Settings For Push Scan

    11.3 Check the Event Settings for Push Scan 11.3 Check the Event Settings for Push Scan Check the following if an application does not start up after being set in Scan Button Setting Tool. Display the scan properties screen. • If you are using Windows 10 / Windows 8 / Windows 7: [Control Panel] [View devices and printers], right-click the scanner icon, and display the [Scan...
  • Page 106: Server Certificate

    11.4 Server Certificate 11.4 Server Certificate If you use HTTPS to access the scanner, a security alert will appear on the screen. To prevent the security alert from appearing, you must install the server certificate. We recommend using a server certificate that was issued by third-party signing organization (a certificate authority).
  • Page 107: Installing A Self-Signed Certificate

    11.4.2 Installing a self-signed certificate Enabling SSL/TLS Launch Configuration Web. • For details, refer to "8.1 Launch Configuration Web" (page 66). Open the [Network] tab. Click [SSL/TLS]. In "Setup", click [Edit]. Set "Service" to [On]. Click [Submit]. • Turn the unit's power off and then on again. 11.4.2 Installing a self-signed certificate Launch Configuration Web.
  • Page 108: Import/Export

    11.5 Import/Export 11.5 Import/Export You can export the contents of the scanner's settings to a file. Also, you can import this file to the other scanners. You can set a password for this file. It is used for importing. To export the settings Launch Configuration Web.
  • Page 109: Backup/Restore

    11.6 Backup/Restore 11.6 Backup/Restore You can backup all the contents of the scanner's settings to a file. Also, you can restore the settings to the scanner. You can set a password for this file. It is used for restoring. To backup the settings Launch Configuration Web.
  • Page 110: Factory Reset

    11.7 Factory Reset 11.7 Factory Reset This function will erase all of the settings in the scanner and initialize it to the factory default settings. • This unit saves the information that you set, such as the network configuration, passwords, e-mail addresses, etc.
  • Page 111: Troubleshooting

    11.8 Troubleshooting 11.8 Troubleshooting If a problem occurs while the scanner is being used, check the following items and check the scanner status on the LCD or in User Utility. If the unit still malfunctions, turn it off, unplug the power cord and call for service.
  • Page 112 11.8 Troubleshooting Symptom Possible Cause Remedy The document is wrinkled. Smooth out the document. The rollers are dirty. Clean the rollers (page 86). The document is not aligned Realign the document (page 39). correctly. Paper jams occur frequently. Remove sheets until the sheets Too many sheets are set on the on the feed tray are under the feed tray.
  • Page 113 11.8 Troubleshooting Symptom Possible Cause Remedy The document guides are not Adjust the document guides adjusted to the size of the properly to the size of the document to be scanned, or the document to be scanned (page document to be scanned is set 39).
  • Page 114 11.8 Troubleshooting Symptom Possible Cause Remedy If the length of documents are The sound made by paper being less than about 148 mm (5.8 in.), ejected is higher than usual feeding speed control will be — when you scan short documents. activated for exiting documents;...
  • Page 115: Error Codes And Error Messages

    11.9 Error Codes and Error Messages 11.9 Error Codes and Error Messages Error codes corresponding to the scanner status are displayed on the LCD. For details about the error codes and messages, check in User Utility. If you cannot solve the problem by the following instructions, consult your administrator. Error Code Cause Remedy...
  • Page 116 11.9 Error Codes and Error Messages Error Code Cause Remedy Check the following configurations depending on the destination. The path of the FTP server or Shared – FTP Server folder is incorrect. – Shared Folder Network data transfer was aborted. Check the connections of the LAN.
  • Page 117 11.9 Error Codes and Error Messages Error Code Cause Remedy Scan server is currently processing Wait a moment and try again. another job. After initializing Image Capture Plus, An error occurred while scanning with click [Help] - [Display Logs] to check the Image Capture Plus.
  • Page 118: Uninstalling The Software

    Uninstall the following software programs. – Export Import Tool – IDREngine – Image Capture Plus – KV-S1058Y / KV-S1057C MK2 / KV-S1028Y / KV-S1027C MK2 ISIS Driver – – OCREngine – Panasonic Scanner Manuals – Panasonic Document Scanner Device Driver –...
  • Page 119: Repacking Instructions

    11.11 Repacking Instructions 11.11 Repacking Instructions It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship the scanner, please follow these instructions. Note • Improper repacking of the scanner may result in a service charge to repair the scanner. •...
  • Page 120 Up to 20 MB in total (including the header and e-mail message) Email or 999 pages The scanning speed is the maximum speed of the scanner hardware. It does not include software processing time, data transfer time, etc. The scanning speed measurement is based on Panasonic's measuring method.
  • Page 121 11.12 Specifications When scanning a document larger than A5 size at high resolutions over 600 dpi, the scanning may fail due to insufficient memory. For details, see "6.2.1.1 Compatible Paper" (page 33). Using "Long Paper", you can scan a long document to a series of split scanned images. For details about "Long Paper", refer to the Image Capture Plus, TWAIN, or ISIS help.
  • Page 122 11.12 Specifications General KV-S1058Y KV-S1028Y KV-S1057C KV-S1027C Item KV-S1057C KV-S1027C KV-S1057C KV-S1027C External dimensions 300 mm × 272 mm × 238 mm (11.8 in. × 10.7 in. × 9.4 in.) (Width × Depth × Height) Weight 4 kg (8.8 lb.) AC 100 –...
  • Page 123 © Panasonic Corporation 2017 PNQX8548WA PD0617AG3029...

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