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IP-COM W185AP User Manual

1750m 11ac high power ceiling access point
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  • Page 2 IP-COM Networks Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd. Disclaimer Pictures, images and product specifications herein are for references only.
  • Page 3 Preface Thank you for purchasing this IP-COM product! Reading this User Guide will be helpful for you to configure, manage and maintain this product. Intended Readers This User Guide is intended for technicians who have basic knowledge related to Internet and network terminology.
  • Page 4 Overview of this User Guide Contents of all chapters in this User Guide are arranged as shown below: Chapter Content General introduction of product features and its physical 1 Product Overview appearance 2 Device Installation Introduction of device installation 3 Web Manager Introduction Introduction of web manager of this device 4 Advanced Functions Introduction of advanced settings about this device...

  • Page 5: Table Of Contents

    Contents 1 Product Overview ..............................2 Overview ................................2 Features .................................. 2 Package Contents ..............................3 Product Appearance ............................... 3 Interface & Button ............................. 3 Label .................................. 4 2 Device Installation ..............................5 Preparations ................................5 Installation Considerations ..........................5 Environmental Requirements ..........................
  • Page 6 Basic ................................26 Radio ................................31 Channel Scan ..............................32 Advanced ................................. 34 Access Control ..............................36 QVLAN ................................37 SNMP .................................. 39 Tools ..................................40 Maintenance ..............................40 Time & Date ..............................41 Logs ................................. 42 Configuration ..............................45 Username &...

  • Page 7: Product Overview

    1 Product Overview Overview This Wi-Fi access point is mainly designed for hotels, especially for star-rated hotels and commercial hotels for wireless extension. With its ceiling design and existing construction, it saves a lot of time and costs for wireless networking.

  • Page 8: Package Contents

    Package Contents Unpack the package carefully and verify that the following items are included:  Wireless Access Point *1  Power Cord*1  Power Adapter *1  PoE Injector *1  Ethernet Cable *2  PA3 Screw *8  KA3 Screw *3 ...

  • Page 9: Label

    2. ON / OFF: LED hardware switch for turning on/off LED lights 3. PoE: PoE port for connecting to the PoE injector or a PoE switch for power supply 4. LAN: 10/100/1000Mbps auto-negotiation RJ45 port for connecting to a PC, switch or any other Ethernet device Label 1.

  • Page 10: Device Installation

    2 Device Installation Preparations Before installing this device, please peruse this part carefully. Installation Considerations  Do not remove the housing of this device.  Put this device in a dry and flat place to avoid dampness and a fall. ...

  • Page 11: Tools You Need To Prepare

    Tools You Need to Prepare While installing this device, prepare the following tools by yourself. Hardware Installation Step 1: Install the bracket Method One: Ceiling/Wall Installation ❶ Paste the position paster onto the wall or ceiling, wear anti-static gloves and use the hammer drill to drill three holes with a diameter of 5mm on the wall or ceiling according to holes on the position paster.
  • Page 12 Method Two: Magnet Installation (Bracket B) ❶ Place three magnets on corresponding concave surfaces of Bracket B, fix magnets onto the Bracket B with screws. ❷ Then attach the bracket (installed with magnets) vertically onto the ironwork surface. Step 2: Install the device ❶...
  • Page 13 ❷ Maneuver the device until it fits in the bracket, and then refer to the following figure to rotate the device until the device is fixed tightly onto the bracket. Step 3: Connect to power supply Method One: Connect to a PoE device Connect the other end of the Ethernet cable from the PoE port of this device to the PoE port of a PoE switch.

  • Page 14: Device Checking

    Device Checking When this device is powered on, you can know whether it works normally or not according to LED designations. LED Light Status Description Solid Proper connection to power supply Blinking The device is functioning normally. The following three circumstances may occur: Power ...
  • Page 15 Solid 5G WiFi is enabled. Blinking Data is being transmitted at the 5G radio. The following three circumstances may occur: 11AC  Improper connection to power supply  5G WiFi is disabled.  The LED is turned off manually.

  • Page 16: Web Manager Introduction

    3 Web Manager Introduction Web Login Step 1: Connect your PC to the switch which has been connected to this AP or to the LAN port of this AP directly. Step 2: Set your PC to a static IP address within the following range: 192.168.0.X (1~253). Note that the IP address of your PC should be a different one but on the same network segment as the LAN IP address of this device.

  • Page 17: Configuration Requirements

    ❶ Navigation Bar: The navigation bar presents web administration functions to you in the form of navigation tree. This section allows you to select function menus. ❷ Configuration Section: This section allows you to configure and view settings. Note: Only web administration features that this device supports will be displayed on navigation bars. Specifically, please refer to the actual software of your device.

  • Page 18: Advanced Functions

    4 Advanced Functions Status This section gives you an overview of device status and basic information. The following 4 parts are included: Status: Display the AP’s current system status and LAN information System Status: Display connected devices’ radio status and SSID status information Wireless Traffic Statistics: Display traffic statistics of all SSIDs...

  • Page 19: Traffic Statistics

    Traffic Statistics This page displays traffic statistics of corresponding SSIDs. Click Status > Traffic Statistics to enter page below:...

  • Page 20: Wireless Clients

     SSID: WiFi name.  Total RX Traffic: Total traffic which the corresponding SSID has received.  Total RX Packets: Total packets which the corresponding SSID has received.  Total TX Traffic: Total traffic which the corresponding SSID has transmitted. ...
  • Page 21  MAC Address: MAC address of the connected device  IP: IP address that the connected device has obtained  Connection Duration: Display connection duration which the SSID has connected to.  Send Speed: Transmission speed of the wireless client ...

  • Page 22: Quick Setup

    Quick Setup There are three working modes on this device: AP mode, WDS mode and AP Client mode. Click Quick Setup to enter page below: AP Mode: In this mode, the AP connects to the remote device via an Ethernet cable and then clients can connect to the AP wirelessly, thus achieving the conversion between wired networking and wireless networking.

  • Page 23: Wds Mode

    Configuration Steps: ❶ Mode: Select AP Mode. ❷ SSID: Modify the SSID (optional). The SSID is the WiFi name you need to connect to for Internet access. ❸ Security Mode: WPA-PSK is recommended. ❹ Cipher Type: AES is recommended. ❺ Security Key: Configure a WiFi password as you like.
  • Page 24  Enable Scan: Click it to scan SSIDs. Application Scenario: There’s already an AP (Hereinafter referred as the remote AP) installed on the second floor of a hotel. Due to limited WiFi coverage or other objects’ intereference, some rooms of the hotel on the second floor may be unable to enjoy WiFi smoothly.
  • Page 25 Configuration Steps: ❶ Click Network > LAN Setup to set the LAN IP address of AP 1 to one that is different from AP 2 but on the same network segment. Here we change it to 192.168.0.253. ❷ Select WDS Mode and click Enable Scan. ❸...
  • Page 26 ❹ Refer to Steps 2~3 to configure similar settings on the remote device (AP 2). ❺ After completing all settings mentioned above, refresh the page. When the corresponding MAC address’ status displays Connected, WDS settings are activated successfully.

  • Page 27: Apclient Mode

    APClient Mode In this mode, the AP negotiates with the remote device firstly and then it can provide access to clients. What you need to do is to scan the remote device’s signal and bridge it successfully without any configuration on the remote device.
  • Page 28 Application Scenario: There’s already an AP (Hereinafter referred as the remote AP) installed on the second floor of a hotel. Due to limited WiFi coverage or other objects’ intereference, some rooms of the hotel on the second floor may be unable to enjoy WiFi smoothly.

  • Page 29: Network

    ❷ Select the remote SSID “IP-COM_130518” and click Save. Note: Verify that the DHCP server on the remote AP (AP 2) is disabled. Network LAN Setup Click Network > LAN Setup to configure LAN parameters.  MAC Address: LAN MAC address of the device. ...

  • Page 30: Dhcp Server

     Subnet Mask: Subnet mask of the device. The default one is 255.255.255.0.  Gateway: Gateway of the device. Usually, it is advisable to enter the LAN IP address of the remote device.  Device Name: Modify the device name. DHCP Server DHCP Server If you enable the built-in DHCP server on the device, it will automatically configure the TCP/IP settings for all...

  • Page 31: Wireless

    DHCP Client List Click Network > DHCP Server > DHCP Client List to view DHCP clients information. Wireless Basic Click Wireless to configure basic wireless settings. It is advisable to configure the SSID, security mode and security key, and leave other settings unchanged.
  • Page 32  SSID: Up to 8 SSIDs at the 2.4G radio and 4 SSIDs at the 5G radio can be supported on this device.  Enable: When you check it, Wi-Fi will be allowed for the selected SSID.  Hide SSID automatically: When the maximum number of clients is exceeded, the SSID will be hidden automatically.
  • Page 33 ❹ SSID: Modify your SSID. ❺ Security Mode, Cipher Type, Key: Choose WPA-PSK as priority and configure wireless encryption information for your SSID. ❻ Click Save. WEP (Wired Equivalent Privacy): WEP is a security mode for data which is delivered between two devices to protect wireless network from illegal users.
  • Page 34 choose 5 or 13 ASCII codes (only “0~9, a~z, A~Z, @, *, -, _”can be allowed). When you configure Hex, you can choose 10 or 26 hexadecimal numbers. One English letter or an Arabic numeral takes up one ASCII code. WPA-PSK Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) are two security protocols and security certification programs developed by the Wi-Fi Alliance to secure wireless computer networks.
  • Page 35  Cipher Type: AES (Advanced Encryption Standard), TKIP (Temporal Key Integrity Protocol) and AES&TKIP are available. The default is AES.  Key: Specify the security key you wish to configure (8~63 ASCII characters). Only “0~9, a~z, A~Z, @, *, - , _” can be included. And one English letter or an Arabic numeral takes up one ASCII code. Mixed WPA/WPA2-PSK ...

  • Page 36: Radio

    Adopt 802.1X and RADIUS authentication for data encryption.  RADIUS Server: IP address of the RADIUS server.  RADIUS Port: Port for RADIUS authentication.  RADIUS Password: Password for accessing the RADIUS server.  Cipher Type: AES (Advanced Encryption Standard), TKIP (Temporal Key Integrity Protocol) and AES&TKIP are available.

  • Page 37: Channel Scan

     Enable Wireless: Check it to enable WiFi function.  Country: Select the country where your device works,  Network Mode: Select a proper network mode for your device. In 2.4G radio, the default mode is 11b/g/n mixed. In 5G radio, the default mode is 11ac. ...
  • Page 38 Click Enable Scan to view channels of wireless signals nearby.

  • Page 39: Advanced

    Advanced Click Wireless > Advanced to configure advanced wireless settings. If you are not familiar with these settings, keep the default settings unchanged.  Beacon Interval: This is a time interval between any two consecutive Beacon packets sent by an Access...
  • Page 40 Point to synchronize a wireless network. Specify a valid value between 20 and 999. The default setting is 100. It is advisable to leave the default value unchanged.  Fragment Threshold: Specify a valid Fragment Threshold value between 256 and 2346. The default is 2346.

  • Page 41: Access Control

    Access Control Click Wireless > Access Control to enter page below. This page allows you to specify a list of devices to allow or disallow a connection to your wireless network via the device's MAC addresses. To deactivate this feature, select "Disable";...

  • Page 42: Qvlan

    Configuration Steps: ❶ Select the SSID you wish to configure from the drop-down list. ❷ Select the MAC Filter mode. ❸ Enter the MAC address of the wireless client. ❹ Click Add. ❺ Click Save. QVLAN When QVLAN is enabled, you can tag different SSIDs to different VLANs. Used with the managed switch, you can establish different VLANs and different Internet Access rights.
  • Page 43 For instance: People in a hotel are generally classified into three kinds: hotel executives, hotel stuffs and customers. They all access the internal network via this device. 1. Hotel executives can access both the Internet and internal network in the hotel. 2.

  • Page 44: Snmp

    C. Configure the port on the switch connected to the router as the Trunk port, VLAN1, VLAN10 and VLAN30 allowed; D. Configure the port on the switch connected to hotel executives to be VLAN10 tagged, the port connected to hotel stuffs to be VLAN20 tagged and the port connected to customers to be VLAN30 tagged. SNMP The Simple Network Management Protocol (SNMP) is widely used in local area networks (LANs) for collecting information, managing, and monitoring network devices, such as servers, printers, hubs, switches,...

  • Page 45: Tools

    If your device is in normal operation, it is not advisable to upgrade your device. If you want to acquire the latest software version or better value-added functions for your device, you can access our official website www.ip-com.com.cn to download the latest software for upgrading. Click Tools > Maintenance > Firmware...

  • Page 46: Time & Date

    Note: While upgrading, please verify that your PC is connected to the device with an Ethernet cable and power is delivered on this device. And the upgrading process will take several minutes, please be patient. When the upgrading is completed, your device will be restored to factory default settings automatically and you need to reconfigure your device.

  • Page 47: Logs

    Note: Once power is not delivered on this device, the time settings will be lost. By default, Sync with Internet time servers is enabled. When the device is able to access the Internet, it will automatically connect to NTP server on the Internet to synchronize the time.
  • Page 48 Log Setup Click Tools > Logs > Log Setup to configure system logs. Here you can set up the number of logs and rules of log settings. Up to 300 entries can be logged. The default is 150. Configuration Steps: ❶...
  • Page 49 ❷ Log Server IP: Specify the IP address of the syslog server in your LAN. ❸ Log Server Port: Specify the port of the syslog server in your LAN (If not allowed to configure a port on your server, enter the default value 514, or enter the remote server’s port number.). ❹...

  • Page 50: Configuration

    Configuration Backup & Restore If you configure many settings on this device, which will make this device work in good status and suitable environment, it’s suggested to backup settings for this device, which will be convenient for troubleshooting and saving time for next time’s configuration. Click Tools > Configuration > Backup & Restore to enter screen below: Configuration Steps for Backup: ❶...

  • Page 51: Username & Password

    Factory Default Settings:  User Name: admin  Password: admin  IP Address: 192.168.0. 254  Subnet mask: 255.255.255.0 Username & Password Click Tools > Username & Password to enter screen below. Here you can change the user name and password for web login.

  • Page 52: Diagnostics

    Diagnostics This page allows you to test your network connection. If your network is malfunctioning, click Tools > Diagnostics to use the ping utility to test your network and find out where the problem is. Reboot Reboot When some settings you have configured cannot be activated or your device is functioning improperly, please reboot your device.
  • Page 53 Time Reboot Click Tools > Time Reboot to enter page below. Here you can reboot your device regularly. Once this function is enabled, please make sure that your device is synchronized with the Internet time server. Two methods for time reboot are available: As Interval and As Scheduled. ...

  • Page 54: Led

    Configuration Steps for AS Scheduled: ❶ Check Enable Auto Reboot. ❷ Select As Scheduled from the AUTO Reboot Type drop-down list. ❸ Check corresponding dates from Monday to Sunday to specify the reboot date. ❹ Specify the reboot time. ❺ Click Save.

  • Page 55: Appendix

    Ensure the wireless NIC is functioning properly. If you are still unable to login, please restore the device to factory default settings and follow this user guide to configure your settings again. Technical Support Website: http://www.ip-com.com.cn Tel: (86 755) 2765 3089 Email: info@ip-com.com.cn Skype: IP-COM.Support...

  • Page 56: Configure Pc

    Configure PC Windows 8 Step 1: Right click the icon on the bottom right corner of your desktop. Tips: If you cannot find the icon on the bottom right corner of your desktop, follow steps below: Move your cursor to the top right corner of your desktop, select Settings > Control Panel > Network and Internet > Network and Sharing Center.
  • Page 57 Step 4: Find and double click Internet Protocol Version 4(TCP/IPv4). Step 5: Select Use the following IP address, type in the IP address: 192.168.0.x (2~253); subnet mask: 255.255.255.0 and click OK. Step 6: Click OK on the Ethernet Properties window (see Step 4 for the screenshot).

  • Page 58: Windows 7

    Windows 7 Step 1: Click the icon on the bottom right corner of your desktop. Step 2: Click Open Network and Sharing Center. Tip: If you cannot find the icon on the bottom right corner of your desktop, follow steps below: Click Start > Control Panel >...
  • Page 59 Step 5: Select Use the following IP address, type in the IP address: 192.168.0.x (2~253); subnet mask: 255.255.255.0 and click OK. Step 6: Click OK on the Local Area Connection Properties window (see Step 4 for the screenshot).

  • Page 60: Windows Xp

    Windows XP Step 1: Right click My Network Places on your desktop and select Properties. Step 2: Right click Local Area Connection and select Properties. Step 3: Scroll down to find and double click Internet Protocol (TCP/IP).
  • Page 61 Step 4: Select Use the following IP address, type in the IP address: 192.168.0.x (2~253); subnet mask: 255.255.255.0 and click OK. Step 5: Click OK on the Local Area Connection Properties window (see Step 3 for the screenshot).

  • Page 62: Safety And Emission Statement

    Safety and Emission Statement CE Mark Warning Operations in the 5.15-5.25GHz band are restricted to indoor usage only. This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
  • Page 63 — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

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