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IP-COM AP375 User Manual

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  • Page 1 User Guide...
  • Page 2 IP-COM does not assume any liability that may occur due to the use or application of the product or circuit layout(s) described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute the warranty of any kind, express or implied.
  • Page 3 Preface Thank you for choosing IP-COM! Please read this user guide before you start with AP255. Conventions The typographical elements that may be found in this document are defined as follows. Item Presentation Example System > Live Users Cascading menus >...
  • Page 4 WiFi Protected Setup Additional Information For more information, search this product model on our website at http://www.ip-com.com.cn. Technical Support If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible.

  • Page 5: Table Of Contents

    Contents Product Overview ............................ 1 Introduction ............................1 Features ............................1 Appearance ............................1 LED Indicators ........................2 Ports and Button ........................3 Label ............................3 Managing the AP ............................5 Login................................6 Logging in to the Web UI of the AP ....................6 Logging Out of the Web UI of the AP ....................
  • Page 6 Changing SSID Settings ...................... 26 SSID Setup Example ......................30 Radio .............................. 47 Overview ..........................47 Changing the RF Settings ....................48 Radio Optimizing..........................51 Overview ..........................51 Optimizing RF Bands......................53 Frequency Analysis ........................56 Overview ..........................56 Analyzing Frequencies ......................56 WMM Setup ...........................
  • Page 7 Verification ........................... 80 Deployment ............................81 Overview ............................81 Configuring the Deployment Mode ....................82 Exmaple of Configuring the Deployment Mode................83 Example of Configuring the Local Deployment Mode............83 Example of Configuring the Cloud Deployment Mode ............85 Tools..............................89 Firmware Upgrade ........................

  • Page 8: Product Overview

    2100 Mbps. AP375 also supports IEEE 802.3at PoE power supplies and can be managed using its own web UI or an IP-COM AP controller. It can be mounted onto ceiling, making it perfect for wireless coverage in crowded areas such as meeting rooms, classrooms, exhibition centers.

  • Page 9: Led Indicators

    LED Indicators System/RF band 1 The following describes the LED indicator states of the AP that has been powered on. Print LED Indicator Description Solid on in orange The system is booting. Solid on in green RF band 1 is enabled. System/RF band 1 Blinking in green RF band 1 is transmitting or receiving data.

  • Page 10: Ports And Button

    Ports and Button LAN port PoE port This 10/100/1000 Mbps auto-negotiation port is used to connect to a PoE power supply and exchange data. To supply power to the AP, use an Ethernet cable to connect the AP to an injector or a PoE switch compliant with the IEEE 802.3at standard.
  • Page 11 Label The label is described as follows: „ (1): Default IP address of the AP. You can use this IP address to log in to the web UI of the AP. „ (2): Default user name and password of the web UI of the AP.

  • Page 12: Managing The Ap

    Managing the AP The AP can be managed using the web UI of the AP or an IP-COM AP controller (AC1000/AC2000/AC3000). „ Managing the AP using an AP controller Refer to Section 10 "Deployment Mode." For details about how to manage the AP using an AP controller, refer to the user guide for the AP controller available at www.ip-com.com.cn.

  • Page 13: Login

    Login Logging in to the Web UI of the AP You can log in to the web UI of the AP using a web browser. The procedure is as follows: Use an Ethernet cable to connect the management computer to the AP or the switch connected to the AP.
  • Page 14 ---End If this page is not displayed, refer to Q1 in FAQ. You can now start configuring the AP.

  • Page 15: Logging Out Of The Web Ui Of The Ap

    Logging Out of the Web UI of the AP If you log in to the web UI of the AP and perform no operation within the login timeout interval, the AP logs you out. When you close the web browser, the system logs you out as well. Web UI Layout The web UI of the AP is composed of three parts, including the 2-level navigation tree, tab page area, and configuration area.

  • Page 16: Common Buttons

    Common Buttons The following table describes the common buttons available on the web UI of the AP. Button Description Refresh It is used to update the content of the current page. It is used to save the configuration on the current page and enable the configuration to take Save effect.

  • Page 17: Quick Setup

    Quick Setup Overview This module enables you to quickly configure the AP so that wireless devices such as smart phones and pads can access the internet through the wireless network of the AP. This AP can work in AP or AP+Client mode. „...

  • Page 18: Quick Setup

    Quick Setup AP Mode Choose Quick Setup. Set WIFI Radio to the RF band you want to set, such as Radio 1 – 2.4 GHz. Set Mode to AP Mode. Change the primary SSID of the selected RF band in the SSID text box. Select a security mode from the Security Mode drop-down list box and set the corresponding parameters.

  • Page 19: Ap+Client Mode

    Parameter Description It specifies the RF band to be configured. WIFI Radio This AP provide three RF bands. RF band 1 is a 2.4GHz band, RF band 2 is a 5 GHz band, whereas RF band 3 is a 2.4 GHz or 5 GHz band. Mode It specifies the working mode of the AP, including the AP mode and AP+Client mode.
  • Page 20 If the wireless network of the upstream device is encrypted, set Security Key to the wireless network password of the device or set RADIUS Server, RADIUS Port, and RADIUS Password to the IP address, port number, and password of the RADIUS server. Click Save.

  • Page 21: Status

    Status System Status The access the page, choose Status > System Status. The page displays the system and LAN port status of the AP. Parameter description Parameter Description It specifies the name of the AP. Device Name You can change the AP name on the Network > LAN Setup page or on the SNMP page. System Time It specifies the current system time of the AP.

  • Page 22: Wireless Status

    Parameter Description IP Address It specifies the IP address of the AP. The web UI of the AP is accessible at this IP address. Subnet Mask It specifies the subnet mask of the IP address of the AP. Primary DNS It specifies the primary DNS server of the AP.

  • Page 23: Traffic Statistics

    Parameter Description Channel Utilization It specifies the air interface usage of the current working channel. It specifies the proportion of AP-transmitted packets in the current working TX (%) channel usage. It specifies the proportion of AP-received packets in the current working RX (%) channel usage.
  • Page 24 This page displays information about the wireless clients connected to the wireless networks of the AP by RF band. By default, the page displays information about the wireless clients connected to the wireless network corresponding to the primary SSID of RF band 1 of the AP. To view the wireless client connection information of an SSID of an RF band, perform the following procedure: Choose Status >...

  • Page 25: Network Settings

    Network Settings LAN Setup Overview To access the page, choose Network > LAN Setup. This page enables you to view the MAC address of the LAN port of the AP and set the name, Ethernet mode, IP obtaining method, and other related parameters of the AP. Parameter description Parameter Description...

  • Page 26: Changing The Lan Settings

    Server (optional) enter the additional IP address in this field. It specifies the name of the AP. The default name is AP375. Device Name You are recommended to change the device name so that you can quickly locate the AP when managing the AP remotely.
  • Page 27 ---End If you change the IP address of the LAN port, change the IP address of your management computer as well so that the two IP addresses belong to the same network segment. Then, you can use the new IP address of the LAN port to log in to the web UI of the AP. Automatically Obtaining an IP Address This mode enables the AP to automatically obtain an IP address, subnet mask, gateway IP address, primary DNS server IP address, and secondary DNS server IP address from a DHCP server in the...

  • Page 28: Dhcp Server

    DHCP Server Overview The AP provides a DHCP server function to assign IP addresses to clients on the LAN. By default, the DHCP server function is disabled. If the new and original IP addresses of the LAN port belong to different network segment, the system changes the IP address pool of the DHCP server function of the AP so that the IP address pool and the new IP address of the LAN port belong to the same network segment.

  • Page 29: Viewing The Dhcp Client List

    Parameter Description It specifies the validity period of an IP address assigned by the DHCP server to a client. When the lease time expires: − If the client is still connected to the AP, the client automatically extends the lease time and continues to use this IP address.
  • Page 30 You can click Refresh to view the latest client information.

  • Page 31: Wireless Settings

    Wireless Settings SSID Setup Overview This module enables you to set SSID-related parameters of the AP. Broadcast SSID When the AP broadcasts an SSID, nearby wireless clients can detect the SSID. When this parameter is set to Disable, the AP does not broadcast the SSID and nearby wireless clients cannot detect the SSID.
  • Page 32 The WMF function of the AP converts multicast traffic into unicast traffic and forwards the traffic to the multicast traffic destination in the wireless network. This helps save wireless resources, ensure reliable transmission, and reduce delays. Maximum Clients This parameter specifies the maximum number of clients that can connect to the wireless network corresponding to an SSID.

  • Page 33: Changing Ssid Settings

    Changing SSID Settings To change the basic settings of an SSID for an RF band, perform the following procedure: Choose Wireless > SSID Setup. Select the RF band corresponding to the SSID. Select the SSID from the SSID drop-down list box. Change the parameters as required.
  • Page 34 Parameter Description SSID can communicate with each other. It specifies whether to enable the WMF function. By default, all wireless clients are detecting and scanning the nearby wireless networks using the Probe Request frame (including SSID field). After receiving the packets, the device decides whether to join the network and responds to the Probe Response (including all Probe Broadcast parameters of Beacon frame), consuming massive wireless resources.
  • Page 35 Parameter Description corresponding to the selected SSID without being authenticated, and the data exchanged between the client and the network is encrypted in WEP security mode. − Shared: It specifies that a shared key is used for authentication and data exchanged is encrypted using WEP.
  • Page 36 Parameter Description Security Mode is set to WPA2-PSK or Mixed WPA/WPA2-PSK, this parameter has the AES, TKIP, and TKIP&AES values. − AES: It indicates the Advanced Encryption Standard. − TKIP: It indicates the Temporal Key Integrity Protocol. If this encryption algorithm is used, the AP can reach a maximum wireless transmission rate of 54 Mbps.

  • Page 37: Ssid Setup Example

    Parameter Description interval results in higher data security. The value 0 indicates that a WAP key is not updated. SSID Setup Example Setting up a Non-encrypted Wireless Network „ Networking requirement In a hotel lounge, guests can connect to the wireless network without a password and access the internet through the wireless network.
  • Page 38 ---End „ Verification Verify that wireless devices can connect to the FREE wireless network without a password. Setting Up a Wireless Network Encrypted Using WPA-PSK, WPA2-PSK, or Mixed WPA/WPA2-PSK „ Networking requirement An enterprise wireless network with a certain level of security must be set up through a simply procedure.
  • Page 39 „ Configuration procedure Assume that the second SSID of RF band 1 of the AP is used. Choose Wireless > SSID Setup. Select the second SSID from the SSID drop-down list box. Select the Enable check box. Change the value of the SSID text box to Office. Set Security Mode to WPA2-PSK and Cipher Type to AES.
  • Page 40 „ Configuration procedure Configure the AP. − Assume that the IP address of the RADIUS server is 192.168.0.200, the Key is 12345678, and the port number for authentication is 1812. − Assume that the second SSID of RF band 1 of the AP is used. Choose Wireless >...
  • Page 41 Configure the RADIUS server. Windows 2003 is used as an example to describe how to configure the RADIUS server. Configure a RADIUS client. In the Computer Management dialog box, double-click Internet Authentication Service, right-click RADIUS Clients, and choose New RADIUS Client. Enter a RADIUS client name (which can be the name of the AP) and the IP address of the AP, and click Next.
  • Page 42 IP address of the AP Enter 12345678 in the Shared secret and Confirm shared secret text boxes, and click Finish. Password same as that specified by RADIUS Password on the AP Configure a remote access policy. Right-click Remote Access Policies and choose New Remote Access Policy.
  • Page 43 In the New Remote Access Policy Wizard dialog box that appears, click Next. Enter a policy name and click Next.
  • Page 44 Select Ethernet and click Next. Select Group and click Add. Enter 802.1x in the Enter the object names to select text box, click Check Names, and click...
  • Page 45 Select Protected EAP (PEAP) and click Next. Click Finish. The remote access policy is created. Right-click root and choose Properties. Select Grant remote access permission, select NAS-Port-Type matches "Ethernet" AND, and click Edit.
  • Page 46 Select Wireless – Other, click Add, and click OK. Click Edit Profile, click the Authentication tab, configure settings as shown in the following figure, and click OK.
  • Page 47 When a message appears, click No. Configure user information. Create a user and add the user to group 802.1x. Configure your wireless device. Windows 7 is taken as an example to describe the procedure. Choose Start > Control Panel, click Network and Internet, click Network and Sharing Center, and click Manage wireless networks.
  • Page 48 Click Add. Click Manually create a network profile. Enter wireless network information, select Connect even if the network is not broadcasting, and click Next.
  • Page 49 Click Change connection settings. Click the Security tab, select Microsoft: Protected EAP (PEAP), and click Settings. Deselect Validate server certificate and click Configure.
  • Page 50 Deselect Automatically use my Windows logon name and password (and domain if any) and click OK. Return to the Security tab page and click Advanced settings.
  • Page 51 (10) Select User or computer authentication and click OK.
  • Page 52 (11) Click Close.
  • Page 53 (12) Click the network icon in the lower-right corner of the desktop and choose the wireless network of the AP, such as hot_spot in this example. (13) In the Windows Security dialog box that appears, enter the user name and password set on the RADIUS server and click OK.

  • Page 54: Radio

    Wireless devices can connect to the wireless network hot_spot. Radio Overview The Radio module is used to set RF parameters of the AP. This section describes some functions of the module. Inter-SSID User Isolation This function isolates the wireless clients connected to different wireless networks corresponding to the same RF band.

  • Page 55: Changing The Rf Settings

    Note: Client load balancing is applicable only when the AP has multiple identical RF bands that have the same SSID and security mode settings (including the security mode, cipher type, and key settings). Changing the RF Settings Choose Wireless > Radio. Select the RF band to be configured.
  • Page 56 Parameter Description It specifies whether to enable the wireless function corresponding to the selected RF band Enable Wireless of the AP. It specifies the country or region where the AP is used. This parameter helps comply with Country channel regulations of the country or region. It specifies the wireless network mode of the AP.
  • Page 57 Parameter Description It specifies whether the current transmit power settings of the selected RF band can be Power Lockout changed. If it is selected, the settings cannot be changed. It specifies whether to use long preamble or short preamble. A preamble is a group of bits located at the beginning of a packet to enable a receiver of the packet to perform synchronization and prepare for receiving data.

  • Page 58: Radio Optimizing

    − Airport and railway station Performance Optimization Parameters To cater to different requirements for wireless connection in different application scenarios and help customers set up optimum wireless services, IP-COM provides a series of performance optimization parameters. „ 5GHZ SSID priority The 2.4 GHz band is more widely used for wireless coverage than the 5 GHz band.
  • Page 59 The 5GHZ SSID priority feature is applicable only after both the 2.4 GHz and 5 GHz bands of the AP are enabled and assigned the same SSID, security mode, and password. „ Airtime Scheduling Traditional packet distribution is performed in FIFO mode. In an environment that involves various wireless data rates, high-speed clients has high transmission capability and high frequency use efficiency but has less time to access the air interface.

  • Page 60: Optimizing Rf Bands

    „ Signal Transmission In a scenario with a common AP density, an AP must cover a large area. Therefore, the major WLAN constraint is transmission loss. In a scenario with a high AP density, many users and clients gather in a large area. Many APs must be deployed and they are within the visual distance of most users. In this scenario, the major WLAN constraint is inter-AP interference.
  • Page 61 ---End Parameter description Parameter Description It specifies the interval for transmitting the Beacon frame. The value range is 20 to 999. The unit is millisecond. Beacon Interval The Beacon frame is transmitted at the specified interval to announce the presence of a wireless network.
  • Page 62 Parameter Description interval. It specifies the minimum strength of received signals acceptable to the AP. If the strength of the signals transmitted by a wireless device is weaker than this threshold, the wireless device Receive Signal cannot connect to the AP. Strength If there are multiple APs, an appropriate value of this parameter ensures that wireless clients connect to the APs with strong signals.

  • Page 63: Frequency Analysis

    Frequency Analysis Overview The Frequency Analysis module provides the frequency analysis and rogue AP detection functions. „ Frequency Analysis This function enables you to view the noise and usage of each channel, so that you can select a rarely used channel as the operating channel of the AP for better wireless transmission efficiency. „...
  • Page 64 Parameter description Parameter Description Duration for It specifies the duration for scanning each channel. The default duration is 1000 ms. every channel Channel It specifies all the channels corresponding to the selected RF band. Background It specifies the background noise of a specific channel. The unit is dBm. Noise (dBm) It specifies the use rate of a specific channel.

  • Page 65: Wmm Setup

    The following figure shows a result example. WMM Setup Overview 802.11 networks offer wireless access services based on the Carrier Sense Multiple Access with Collision Avoidance (CSMA/CA) channel competition mechanism, which allows all wireless clients to fairly compete for channels. All the services implemented over wireless networks share the same channel competition parameters.

  • Page 66: Changing The Wmm Settings

    EDCA Parameters WMM changes the contention mechanism of 802.11 networks by dividing packets into four ACs, among which the ACs with higher priorities have more opportunities to access channels. The ACs help achieve different service levels. WMM assigns each AC a set of EDCA parameters for channel contention, including: „...
  • Page 67 It specifies whether to enable the WMM function. It allows you to select a WMM optimization mode or set WMM parameters. AP375 provide the WMM optimization modes. You can select a mode according to the number of users concurrently connected to the AP.

  • Page 68: Access Control

    Access Control Overview It specifies, based on MAC address filter rules, the wireless devices that can or cannot access the wireless networks of the AP. Devices that have been controlled cannot connect to the corresponding wireless network. The AP supports the following MAC address filter rules: „...

  • Page 69: Example Of Configuring Access Control

    Parameter Description SSID It specifies the SSID that requires wireless client access control. It specifies the mode for filtering MAC addresses. − Disable: It indicates that access control is disabled. − Allow: It indicates that only the wireless clients on the access control list can connect MAC Filter Mode to the AP with the selected SSID.

  • Page 70: Advanced

    Verify that only the ordering devices can connect to the Ordering wireless network. Advanced Overview This module enables you to identify and filter client types and to filter broadcast data. „ Recognize Terminal Type This function is used to identify the operating system types of wireless clients for efficient wireless network management.

  • Page 71: Configuring The Broadcast Data Filter

    Parameter description Parameter Description It specifies whether to identify client types. − Enable: It indicates that client types are identified. After enabling the function, you can go Recognize to the Status > Wireless Clients page to view the operating system types of the wireless Terminal Type clients connected to the AP.

  • Page 72: Qvlan

    Parameter Description interface resource usage and ensure bandwidth for valid service data. − Disable: It indicates that broadcast data is not filtered. It is required if Filter Broadcast Data is set to Enable. − Partially Filtered (excluding DHCP and ARP): It indicates that all broadcast or Option Mode multicast data other than DHCP and ARP broadcast data is filtered.
  • Page 73 Parameter Description Enable It specifies whether to enable the QVLAN function of the AP. By default, it is disabled. It specifies the ID of the AP management VLAN. The default value is 1. Manage VLAN After changing the management VLAN, you can manage the AP only after connecting your computer to the new management VLAN.

  • Page 74: Example Of Configuring Qvlan Settings

    Example of Configuring QVLAN Settings Networking Requirement A hotel has the following wireless network coverage requirements: „ Guests are connected to VLAN 2 and can access only the internet. „ Employees are connected to VLAN 3 and can access only the LAN. „...
  • Page 75 Click Save. Wait for the AP to reboot. Configure the switch. Create IEEE 802.1Q VLANs described in the following table on the switch. Port Connected To Accessible VLAN ID Port Type PVID 1, 2, 3, and 4 Trunk LAN server 3 and 4 Trunk Router...
  • Page 76 connected to the wireless network VIP can access both the internet and LAN.

  • Page 77: Firewall

    Firewall URL Filter Overview This function enables you to disallow wireless users to access specified websites. By default, the AP provides five website categories. You can define categories as required. By default, URL filter function is disabled. Configuring the URL Filter Choose Firewall >...

  • Page 78: App Filter

    Parameter Description URL Filter It specifies whether to enable the URL filter function of the default, it is disabled. It specifies website categories. When you click a category, the URLs in the category appear on the right. URL Sets By default, the Shopping, Group-Buying, Video, Chatting Email, and Recruit categories are provided.

  • Page 79: Traffic Control

    ---End Traffic Control Overview Bandwidth control mode enables the network administrator to control the users’ traffic so as to make sure that the limited bandwidth resources can be distributed appropriately, improving the internet utilization. The AP can perform traffic control in the following modes: „...
  • Page 80 Configuring Manual Traffic Control Choose Firewall > Traffic Control. Set Traffic Control to Manual. Select an enabled SSID from the Select enabled SSID drop-down list box for traffic control. Set the SSID-specific maximum upload and download speeds in the Radio X: Selected SSID text boxes.

  • Page 81: Example Of Configuring Traffic Control

    Set Total Bandwidth of AP to the total bandwidth provided by your ISP. Select an enabled SSID from the Select enabled SSID drop-down list box for traffic control. Set the SSID-specific maximum upload and download speeds in the Radio X: Selected SSID text boxes.
  • Page 82 Assume that the VIP and Mall networks are set up using RF band 1 of the AP. Configuration Procedure Choose Firewall > Traffic Control. Set the traffic control rule parameters of the VIP network as follows and click Save: Set Traffic Control to Manual. Set Select enabled SSID to Radio1:VIP.
  • Page 83 ---End...

  • Page 84: Snmp

    SNMP Overview The Simple Network Management Protocol (SNMP) is the most widely used network management protocol in TCP/IP networks. SNMP enables you to remotely manage all your network devices compliant with this protocol, such as monitoring the network status, changing network device settings, and receive network event alarms.

  • Page 85: Snmp Protocol Version

    SNMP Protocol Version The AP is compatible with SNMP V1 and SNMP V2C and adopts the community authentication mechanism. Community name is used to define the relationship between an SNMP agent and an SNMP manager. If the community name contained in an SNMP packet is rejected by a device, the packet is discarded.

  • Page 86: Example Of Configuring The Snmp Function

    It specifies the name of the administrator of the AP. The default name is Administrator. It specifies the device name of the AP. The default device name is the model of the AP. For example, the device name of AP375 is AP375. Device Name It is recommended that you change the AP name so that you can easily identify the AP when managing the AP using SNMP.

  • Page 87: Configuration Procedure

    Configuration Procedure Configure the AP. Assume that the read community is Tom and read/write community is Tom123. Log in to the web UI of the AP and choose SNMP. Set SNMP to Enable. Set the SNMP parameters. Click Save. Configure the NMS. On an NMS that uses SNMP V1 or SNMP V2C, set the read community to Tom and read/write community to Tom123.

  • Page 88: Deployment

    Deployment Overview If a large number of APs are deployed, you are recommended to adopt an IP-COM AP controller (AC1000/2000/3000; AC2000 is used as an example) to manage the APs in a centralized manner. In this case, Local and Cloud deployment modes are supported.

  • Page 89: Configuring The Deployment Mode

    Configuring the Deployment Mode By default, the deployment mode of the AP is Local. Configuring Local Deployment Mode Choose Deployment, and select Local. Click Save. ---End Configuring Cloud Deployment Mode Choose Deployment, and select Cloud. Set related parameters, including Device Name, Cloud AC Address, Cloud AC Manage Port, and Cloud AC Upgrade Port.

  • Page 90: Exmaple Of Configuring The Deployment Mode

    ---End Parameter description Parameter Description It specifies the deployment mode of the AP. The default option is Local. − Local: In this mode, the AP can be managed only by a local AC. Deployment − Cloud: In this mode, the AP can be managed only by a cloud AC. To use the cloud deployment mode, set the following parameters as well.
  • Page 91 Configuration Procedure Configure the AP. By default, the deployment mode of the AP is Local. Use the default configuration. Configuring the AP controller. By default, AC2000 works in Sub AC mode. Use the default configuration of the AP controller. ---End Verification Log in to the web UI of AC2000 and access the Manage AP page to verify that all APs are online.

  • Page 92: Example Of Configuring The Cloud Deployment Mode

    APs in a centralized manner for remote control and troubleshooting. Solution IP-COM AC2000 and AP375 are used to address the requirement as follows: „ The HQ is deployed with one AC2000 working in Cloud AC mode to manage all the APs at the restaurants in a centralized manner.
  • Page 93 Assumption „ The internet gateway has a DHCP server that assigns IP address to the APs so that the APs can access the internet. „ The router supports the DNS proxy function. Configuration Procedure Configure the router. Map TCP port 8888 and UDP port 8899 of the router connected to AC2000 onto AC2000. For details, refer to the user guide for the router.
  • Page 94 Configure the APs. Log in to the web UI of each AP and perform the following procedure: Set Deployment of the AP to Cloud. (a) Choose Deployment. (b) Set Deployment to Cloud. (c) Set Device Name to the location of the corresponding restaurant to help identify the AP. (d) Set Cloud AC Address to the WAN IP address of the router connected to AC2000, which is 202.105.11.22 in this example.
  • Page 95 ---End Verification Log in to the web UI of AC2000 and access the Manage AP page to verify that all APs are online. You can use AC2000 to manage the APs in a centralized manner. After the AP controller takes control over the APs, it changes the IP addresses of the APs. To log in to the web UI of an AP, log in to the web UI of the AP controller and click the IP address of the AP.

  • Page 96: Tools

    AP connected during an upgrade. Procedure: Download the package of a later firmware version for the AP from http://www.ip-com.com.cn your local computer, and decompress the package. Log in to the web UI of the AP and choose Tools > Maintenance.

  • Page 97: Time & Date

    Time & Date System Time Ensure that the system time of the AP is correct, so that logs can be recorded correctly and the reboot schedule can be executed correctly. To access the page, choose Tools > Time & Date. The AP allows you to set the system time by synchronizing the time with the internet or manually setting the time.

  • Page 98: Login Timeout

    Manually Setting the System Time You can manually set the system time of the you choose this option, you need to set the system time each time after the AP reboots. Procedure: Choose Tools > Time & Date and click the System Time tab. Enter a correct date and time, or click Sync with Your PC to synchronize the system time of the AP with the system time (ensure that it is correct) of the computer being used to manage the AP.

  • Page 99: Logs

    Click Save. ---End Logs View Logs The logs of the AP record various events that occur and the operations that users perform after the AP starts. In case of a system fault, you can refer to the logs during troubleshooting. To access the page, choose Tools >...

  • Page 100: Log Setup

    − The AP reboots when the AP is powered on after a power failure, the QVLAN function is configured, the firmware is upgraded, an AP configuration is backed up or restored, or the factory settings are restored. Log Setup To access the page, choose Tools > Logs and click the Log Setup tab. On this page, you can set the number of logs to be displayed and configure log servers.
  • Page 101 To ensure that system logs can be sent to a log server, choose Network > LAN Setup and set the IP address, subnet mask, and gateway of the AP for communicating with the log server. „ Procedure for adding a log server Choose Tools >...

  • Page 102: Configuration

    „ Procedure for changing log server settings To access the page, choose Tools > Logs and click Log Setup. Click Edit corresponding to the log server settings to be change. ---End „ Procedure for deleting log server settings To access the page, choose Tools > Logs and click Log Setup. Click Delete corresponding to the log server settings to be deleted.

  • Page 103: Restore To Factory Default

    ---End Restore to Factory Default If an computer connected to the AP cannot access the internet for unknown reasons, or you forget the login password, you are recommended to restore the router to factory settings and reconfigure the AP can be reset using software or hardware. After the factory settings are restored, the login IP address of the AP is changed to 192.168.0.254, and the user name and password of the AP are changed to admin.

  • Page 104: Username And Password

    Username and Password To access the page, choose Tools > Username & Password. On this page, you can change the login account information of the AP to prevent unauthorized login. Parameter description Parameter Description It specifies the type of an account. −...

  • Page 105: Reboot

    The link to www.baidu.com is used as an example. Perform the following procedure: Choose Tools > Diagnostics. Enter the IP address or domain name to be pinged in the text box. In this example, enter ping www.baidu.com. Click Ping. ---End The diagnosis result will be displayed in a few seconds in the black text box below the Please enter text box.

  • Page 106: Reboot

    Reboot If a setting does not take effect, you can try rebooting the AP to resolve the problem. Perform the following procedure: Choose Tools > Reboot. Click Reboot. ---End Time Reboot This function enables the AP to automatically reboot as scheduled. You can use this function to prevent wireless performance degradation or network instability that occurs after a long AP uptime.
  • Page 107 ---End Configuring the AP to Reboot as Scheduled Choose Tools > Reboot and click the Time Reboot tab. Select the Enable Auto Reboot check box. Set AUTO Reboot Type to As Scheduled. Select the day or days when the AP reboots. Set the time when the AP reboots, such as 23:59.

  • Page 108: Led

    This function enables you to turn on/off the LED indicator of the default, the LED indicator is turned „ Procedure for turning off the LED indicator: Choose Tools > LED. Click Disable all LEDs. ---End „ Procedure for turning on the LED indicator: Choose Tools >...

  • Page 109: Configuring Uplink Detection

    LAN port Configuring Uplink Detection Choose Tools > Uplink Detection. Select the Enable check box of Uplink Detection. Set Ping Host1 or Ping Host2 to the IP address of the host to be pinged through the AP, such as the IP address of the switch or router directly connected to the AP. Set Ping Interval to the interval at which the AP detects its uplink.

  • Page 110: Appendixes

    Appendixes A. FAQ I cannot access the web UI of the AP after entering 192.168.0.254. What should I do? A1. Check the following items: „ Verify that the IP address of your computer is 192.168.0.X (X: 2~253). „ Clear the cache of your web browser or replace the web browser, and try login again. „...
  • Page 111 Verify that the static IP addresses assigned to computers on your LAN are not used by other devices. For more technical assistance, visit our website at or send your question to http://www.ip-com.com.cn info@ip-com.com.cn, or call +86-755-27653089. We will help you resolve your problem as soon as possible.
  • Page 112 Primary DNS Server 192.168.0.1 Secondary DNS Server None Device Name AP375 DHCP Server Disabled The AP allows 8 SSIDs. The SSID is Tenda_XXXXXX, where XXXXXX indicates the last 6 characters of the MAC address of the LAN ports of the Radio 1 AP or the last 6 characters plus 1 to 7.
  • Page 113 Parameter Default Value Security Mode None Enable Wireless Selected Country China Radio 1 11b/g/n mixed Network Radio 2 11ac Mode Radio 3 11b/g/n mixed Channel Auto Radio 1 20MHz Channel Radio 2 80MHz Bandwidth Radio 3 20MHz Channel Lockout Selected Radio Power Lockout Selected...
  • Page 114 Parameter Default Value Radio 1 6, 9, 12, 18, 24, 36, 48, and 54 Supported Radio 2 9, 18, 36, 48, and 54 Rate Sets Radio 3 6, 9, 12, 18, 24, 36, 48, and 54 Enable Optimized For Throughput(Concurrent Users >=10) Access Control Disable Recognize Terminal Type...

  • Page 115: Safety And Emission Statement

    RJ45 cable. Declaration of Conformity Hereby, IP-COM Networks Co., Ltd. declares that the radio equipment type AP375 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ip-com.com.cn/en/ce.html...
  • Page 116 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 117 RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.

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