IP-COM Networks Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of IP-COM Networks Co., Ltd. Disclaimer Pictures, images and product specifications herein are for references only.
Preface Thank you for choosing IP-COM! Before using your device, please read this guide carefully. Conventions If not specifically indicated, “AP”, “this device” or “this product” mentioned in this User Guide stands for AP355V2.0. As this AP supports both 2.4G and 5G, we will take 2.4G as an illustration throughout this guide.
How to Obtain Latest Product Info As AP355V2.0 can also be managed by IP-COM access controller AC2000, you can also view the User Guide of AC2000. For latest product information, visit IP-COM official website http://www.ip-com.com.cn and input the corresponding product model in the search bar.
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3.8.7 Reboot ..........................67 3.8.8 LED ............................69 3.8.9 Uplink Detection ........................69 Appendix ............................. 71 A FAQs ............................. 72 B Configure PC ..........................73 Windows 8 ............................ 73 Windows 7 ............................ 75 Windows XP ..........................77 C Default Settings ..........................79 D Safety and Emission Statement ....................
You can power on this AP either with the included power adapter or with an IEEE 802.3at-compliant PoE device. Under the management and control of the IP-COM series AC, it supports advanced features like access control, load balancing, seamless roaming, multiple authentication modes and so on. It is an ideal choice for medium-sized enterprise offices, conference halls, multimedia classroom WLAN Deployment.
Product Overview 1.3 Appearance 1.3.1 LEDs, interface & button S Y S 2.4GHz 5GHz RE S E T P WR P oE LEDs Description The system/AC LED. When the AP is not managed by an AC (access controller), it displays green. When the AP is managed by an AC successfully, it displays orange. ...
Product Overview Interface & Button Description RESET Pressing it for over 7 seconds restores the device to its factory defaults. LAN/PoE (802.3at) port. You can connect it to a computer, or an IEEE 802.3at-compliant PoE switch, etc. Used for connecting to the included power adapter for power supply. 1.3.2 Label The label is attached on the bottom of the device as shown below: General descriptions of the label:...
Device Management 2.1 Network Tolopogy For small-scale networks, you can deploy your network as shown below. In this case, you can manage the AP via its own Web UI. - 6 -...
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Device Management For centralized, large-scale networks, it is complicated for you to manage all APs independently in your network. In this case, you can deploy an access controller (like AC2000) to manage all your APs (APs work in Local mode) centrally.
You can manage this AP either via its own Web UI or via the IP-COM access controller AC2000. When the AP has been connected to an IP-COM access controller AC2000, it will be managed by the access controller and obtain its IP address info from the access controller. In this case, you can log in to the Web UI of the access controller to manage the AP.
Device Management 2.3 Web Login Connect the management PC to the switch which the AP is connecting to and then follow steps below: 1. Set your management PC’s IP to a static IP address within the following range: 192.168.0.X (2~253) and a subnet mask of 255.255.255.0.
Device Management 4. Then you’ll be directed to the web UI of the AP successfully. For more settings, see 3 More Features. 2.4 Web Logout You will be automatically logged out of the web UI after a period of inactivity. You can set the length of the inactive period, that is to say, the web login timeout is configurable.
Device Management 2.5 Web Layout Three parts are included on the web page: primary/secondary navigation, three-stage navigation and the configuration/display section. Name Description ❶ Primary/Secondary Navigation Feature menus of the AP. It is very convenient for you to choose feature menus. ❷...
More Features 3.1 Status This section gives you an overview of device status and basic information. The following parts are included: Status: Display the AP’s current system status and LAN information. System Status: Display connected devices’ radio status and SSID status information. Wireless Traffic Statistics: Display traffic statistics of all SSIDs both at 2.4GHz and 5GHz.
More Features 3.1.3 Traffic Statistics This page displays total RX/TX traffic statistics and total RX/TX traffic packets of corresponding SSIDs. Click Status > Traffic Statistics to enter page below. To view 5GHz traffic statistics, click 5GHz Traffic Statistics. Click Refresh to view latest traffic statistics. - 14 -...
More Features 3.1.4 Wireless Clients This page displays information, like MAC address, IP, connection duration and link speed of connected clients. Click Status > Wireless Clients to enter page below. To view 5GHz client info, click 5GHz Client List. Click the drop-down menu at the top right corner and you can select to view the corresponding SSID’s connected client info.
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More Features Configuration Steps: (In this example, the wireless radio is 2.4GHz, security mode is Mixed WPA/WPA-PSK, and encryption type is AES. For other options, please refer to 3.4.1 SSID Setup.) 1. WiFi Radio: Select 2.4GHz. 2. Mode: Select AP Mode. 3.
More Features 3.2.2 AP Client Mode In this mode, the AP will be connected to the uplink router wirelessly, and expands the uplink signal for clients connected to the AP. Plus, configurations are only required on this AP. Application Scenario in AP Client Mode: There’s already an AP (Hereinafter referred as the remote AP) installed in a hotel.
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More Features Configuration Steps: Assume that AP2 is the remote router as the topology displays. 1. Log in to the AP2's UI and note down the corresponding info. Assuming AP2's info is as below: SSID Security Mode Key (WiFi password) IP address IP-COM_2 Mixed WPA/WPA2-PSK...
More Features 3.3 Network This section consists of the following two parts: Setup: Display the AP's MAC address of LAN port, support to configure the AP's IP info, device name and Ethernet Mode. DHCP Server: Consist of DHCP Server and DHCP Client list. 3.3.1 LAN Setup This section displays the AP's MAC address of LAN port and supports to configure the AP's IP info, device name and Ethernet Mode.
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More Features 2. IP Address: Enter the AP's IP address, such as 192.168.1.254. 3. Subnet Mask: Enter the subnet mask of IP address. In general, it's 255.255.255.0. 4. Gateway: Enter the default gateway, such as 192.168.1.1. 5. Primary DNS Server: Enter the correct DNS IP address. The Secondary DNS Server is optional. 6.
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More Features Parameters Description: Item Description AP's MAC address of LAN port. MAC address The primary SSID of the AP is IP-COM_XXXXXX, and XXXXXX is the last six characters of this MAC address. Select the AP's address mode to obtain IP info. It's Static IP by default. ...
More Features Transmission distance of its RJ45 port. The default value is Auto-negotiation, in which the Ethernet cable can be as long as 328 feet. The faster the auto-negotiation speed is, the Ethernet Mode shorter the transmission distance will be. When the AP can’t communicate with its remote device, it is advisable to select 10M half-duplex mode.
More Features Note If there are other DHCP servers in the network, whether enable the DHCP server on the AP, depends on your actual needs. If you need to enable the DHCP server on the AP, to avoid IP conflicts, make sure that IP address pool of the AP is not overlapped with that of other DHCP servers.
More Features 3.4 Wireless This section allows you to configure wireless settings for your AP. The following parts are included: SSID Setup: Configure basic SSID information for your AP, including SSID (WiFi name), clients, encryption information, etc. Radio: Configure wireless radio information for your AP, including Enable/Disable WiFi, network mode, channel, etc.
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Up to 4 SSIDs at the 5GHz radio can be supported on this device. The default SSID is IP-COM-5G_YYYYYY, which is the primary SSID of the AP at 5GHz. When you check it, Wi-Fi will be allowed for the selected SSID. By default, one SSID is Enable enabled at both 2.4GHz and 5GHz, and other SSIDs are disabled.
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More Features Probe Broadcast Onec this feature is enabled, for probe request without SSID info, AP won't respond to it. In Packets Control this way, it will efficiently reduce the consumption of the air interface. Configure the maximum number of wireless clients which can connect to the SSID. Maximum When the number of connected wireless clients has reached this value, no more wireless Clients...
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More Features Parameters description for WEP: Item Description Select the encryption type for WEP: Open, Shared or 802.1x. The only difference among Encryption Type them is the authentication type. Use "no authentication" + WEP Encryption. Open Wireless clients can associate with the device without authentication. Only data in transmission is encrypted with WEP encryption.
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More Features Parameters description for WPA-PSK, WPA2-PSK, Mixed WPA/WPA2-PSK: Item Description Security Mode Select the security mode: WPA-PSK, WPA2-PSK or Mixed WPA/WPA2-PSK. WPA-PSK Support AES and TKIP. WPA2-PSK Support AES, TKIP and TKIP&AES. Mixed This is the mixed mode compliant with both WPA-PSK and WPA2-PSK. WPA/WPA2-PSK Select the cipher type.
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More Features Parameters description for WPA, WPA2: Item Description Security Mode Select the security mode, WPA or WPA2. Support AES and TKIP. WPA2 Support AES, TKIP and TKIP&AES. RADIUS Server The IP address of the RADIUS server for authentication in the LAN. RADIUS Port Port for RADIUS authentication.
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More Features 5. WEP Key 1: Enter “54321”. 6. Click Save to apply your settings. Configuration steps for 802.1x: In this example, the radio is 2.4GHz, the RADIUS server is 192.168.0.88, the RADIUS port is 1812 and its password is 12345678. 1.
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More Features Configuration steps for WPA-PSK, WPA2-PSK, mixed WPA/WPA2-PSK: In this example, the radio is 2.4GHz, the security mode is mixed WPA/WPA2-PSK, the cipher type is AES and its key is 12345678. 1. SSID: Select the SSID you want to encrypt, say “IP-COM_0E6AD9”. 2.
More Features Configuration Steps for WPA, WPA2: In this example, the radio is 2.4GHz, the RADIUS server is 192.168.0.88, the RADIUS port is 1812, the RADIUS password is 12345678, and the cipher type is AES. 1. SSID: Select the SSID you want to encrypt, say, IP-COM_0E6AD9. 2.
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More Features Parameters Description: Item Description Enable Wireless Check/Uncheck it to enable/disable WiFi feature. Country Select the country where your device works to match channels in different regions. Select a proper network mode for your device. 11b, 11g, 11b/g and 11b/g/n are available for 2.4GHz. 11b: Select it if you have only 11b wireless devices in your wireless network.
More Features Channel Select a proper channel for your wireless network. Select a proper channel bandwidth to enhance wireless performance. Wireless speed in Channel Bandwidth the channel bandwidth of 20/40 is 2 times in 20. Extension Channel This item is available when the bandwidth is 40. Once this option is enabled, you can’t modify the country, channel, channel bandwidth Channel Lockout and extension channel manually.
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More Features Note If you are new to networking and have never configured these settings before, we recommend you to leave the default settings unchanged. Parameters Description: Item Description This is a time interval between any two consecutive Beacon packets sent by an Access Point to synchronize a wireless network.
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More Features threshold, it is not advisable to enable this mechanism. A DTIM (Delivery Traffic Indication Message) Interval is a countdown informing clients of the next window for listening to broadcast and multicast messages. When such packets arrive in the router's buffer, the router will send DTIM (delivery traffic indication message) DTIM Interval and DTIM interval to alert clients of the receiving packets.
More Features enabled. APSD Automatic power save delivery. It is advisable to keep the default value unchanged. When the client connects to the AP successfully, and if there’s no data transmission Ageing Time between the client and the AP within the set ageing time, the client will be disconnected. If there’s data transmission within the set ageing time, the ageing time stops.
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More Features If the channel utilization is 0~50%, it will display in green, indicating the channel is in good condition. If the channel utilization is 50%~80%, it will display in yellow, indicating the congested channel. If the channel utilization is 80%~100%, it will display in red, indicating no more available channel. Parameters Description: Item Description...
More Features 3.4.5 WMM Setup WMM (Wi-Fi Multimedia) is a Wi-Fi Alliance interoperability certification, based on the IEEE 802.11e standard. It provides basic Quality of service (QoS) features to IEEE 802.11 networks. Click Wireless > WMM Setup to enter page below: - 39 -...
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More Features By default, WMM is enabled and three application modes are available: Optimized for Throughput (Concurrent Users <=10): If the number of Concurrent Users is less than 10, “Optimized for Throughput” template is recommended. Optimized for Capacity (Concurrent Users >=10): If the number of Concurrent Users is more than 10, “Optimized for Capacity”...
More Features EDCA (Enhanced Distributed Channel Access) is a channel contention mechanism defined EDCA by WMM, so that packets which have high priority can be transmitted in advance and get more bandwidth. EDCA EDCA parameters of the AP. Parameters EDCA EDCA P parameters of the station.
More Features Parameters Description: Item Description SSID Select the SSID you wish to configure access control settings. Configure the MAC filter mode. Disable: Disable the Access Control feature. Allow: Only MAC addresses in the access control list are allowed to connect to the MAC Filter Mode SSID.
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More Features To only deny the computer at the MAC address of the C8:9C:DC:12:13:13 to join your SSID IP-COM_0E6AD9: 1. Select the SSID IP-COM_0E6AD9 and set the MAC filter mode to Deny. 2. Enter C8:9C:DC:12:13:13 in the MAC Address field and click Add. If the MAC address you want to configure has been in the client list, directly click Add.
More Features Access Control List 3.4.7 Advanced This section allows you to recognize terminal types and filter broadcast data. Click Wireless > Advanced to enter page below: Recognize Terminal Type When this feature is enabled, the AP will be able to recognize the terminal type, which makes your network management more efficient.
More Features Filter Broadcast Data As a main method for discovering unknown devices, broadcast plays an important role in networking. With the increase of computers in networking, broadcast packets increase and the network is occupied by large numbers of broadcast packets. Thus, the networking transmission capacity will be reduced greatly. This feature helps to filter broadcast packets, avoiding broadcast storm effectively.
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More Features VLAN changed, you need to re-connect to the new manage VLAN to manage the AP. Belonging VLAN ID of the LAN port of the AP. The default is 1. Once QVLAN is enabled, the PVID LAN port of the AP will be the Trunk port. 2.4G SSID Display SSIDs which have been enabled at 2.4GHz on the AP.
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【Solution】 Divide 802.1 QVLAN on the core switch to isolate hotel executives, hotel staffs and guests. IP-COM AP355: Multiple SSIDs and QVLAN settings Different SSIDs have different security settings, and different people connect to different SSIDs. ...
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More Features 【Configurations】 1. Divide VLAN on the core switch. Port Connect to… VLAN Port Type PVID Guests Access Staffs Access Hotel Executives Access 1, 2, 3, 4 Trunk, all VLANs allowed Internal Server 3, 4 Trunk, VLAN3 and VLAN4 allowed Router 2, 4 Trunk, VLAN2 and VLAN4 allowed...
More Features 3. Click Wireless > QVLAN to configure QVLAN settings on the AP. 3.5 Firewall The following parts are included: Filter: Configure different access rights for different URL categories to rationally manage network access rights. Filter: Filter some popular mobile apps, like IM, Video, etc. Traffic Control: Configure traffic control rules so that all clients can share network resources properly.
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More Features The default 5 URL categories (online shopping, shopping, video, Email and Recruit) can't be deleted. Click URL Category to customize URL info. Up to 10 URL entries can be supported for every URL category. Once some URLs are enabled to be filtered, clients won’t be able to access them. To add a new URL sets: 1.
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More Features 2. Specify the URL set, say, discount, and then click 3. Click the URL set you’ve created, and then click New URL. 4. Give a description for the URL, specify the URL field, click and then click Save. - 51 -...
More Features 3.5.2 App Filter This feature allows you to filter some apps, like IM, Video, etc. This feature is disabled by default. Click Firewall > App Filter to enter page below: Checking the box before the corresponding app can enable its filtering. Then clients won’t be able to use this app. 3.5.3 Traffic Control Some apps, like P2P download, may consume lots of bandwidth.
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More Features The following two traffic control methods are supported on this device: (1) Manual: Every SSID and every client can only use the pre-configured bandwidth and the actual traffic can't be greater than the set limit. (2) Smart: Based on the total bandwidth the ISP has provided, all clients dynamically share the AP's total bandwidth on average in case of bandwidth waste.
More Features 3.6 SNMP If you want to manage your AP via SNMP, click SNMP to enter page below: By default, SNMP is disabled. Check the Enable box to enable SNMP. Parameters Description: Item Description SNMP Disable/Enable the SNMP feature. It is disabled by default. Administrator Administrator name of the AP.
3.7 Deployment Two deployment modes are supported on this AP: Local and Cloud. If there are many APs deployed in your network, it is suggested to use IP-COM access controller AC2000 to centrally manage these APs. Local When there are many APs centrally deployed in your network, it is suggested to set these APs in Local mode, so that APs can be managed by the local AC (access controller).
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More Features By default, it is in Local mode. Cloud When many APs are scattered here and there, it is suggested to set these APs in Cloud mode, so that the AC (cloud AC) from the Internet side can centrally manage these scattered cloud APs. - 56 -...
More Features Go to Deployment page, select Cloud: Parameters Description: Item Description Configure different deployment modes to manage APs. It is in Local mode by default. Local: When this mode is selected, all current APs can only be managed by the local Deployment ...
If your device is in normal operation, it is not advisable to upgrade your device. If you want to acquire the latest software version or better value-added functions for your device, you can access our official website http://www.ip-com.com.cn to download the latest software for upgrading. Click Tools > Maintenance to enter...
More Features 3.8.2 Time & Date This page allows you to configure the AP’s system time and web login timeout. System Time Click Tools > Time & Date > System Time to enter page below. This page is used to set the device’s system time. Once power is not delivered on this device, the time settings will be lost.
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More Features Set Time and Date Manually Specify the time and date manually or click Sync with Your PC to automatically copy your current PC's time to the device. Configuration Steps: 1. Uncheck the Sync with Internet time servers box. 2.
More Features Login Timeout You are automatically logged out of the web UI after a period of inactivity. You can set the length of the inactive period. The default login timeout is 5 minutes. To change the login timeout, click Tools > Time & Date > Login Timeout to enter page below: 3.8.3 Logs The following two parts are included:...
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More Features Note Rebooting your AP will clear all your system logs. Configuring QVLAN settings, powering off your AP, backing up and restoring configurations, resetting and upgrading your AP will reboot your AP. To verify that the logs are correctly recorded, go to Tools > Time & Date to make your system time correct. Log Setup Click Tools >...
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More Features Number of Logs Up to 300 entries can be logged. The default is 150. Log Server If configured successfully, the system will begin to log events and simultaneously send them to the specified log server in your LAN. You can view all logs there. Configuration Steps: 1.
More Features Note To make sure that system logs can be sent to the server successfully, you need to go to Network > LAN Setup to set your AP’s IP address, subnet mask and gateway so that the route between the AP and the log serve is reachable. 3.8.4 Configuration The following two parts are included: Backup &...
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More Features Backup If you configure many settings on this device, which will make this device work in good status, it’s suggested to backup settings, which will be convenient for troubleshooting and saving time for next time’s configuration. Method: Click Backup and then follow onscreen prompts. ...
More Features 3.8.5 User Name & Password Click Tools > User Name & Password to enter page below. Here you can change the user name and password for web login. We suggest that you change this password to a more secure one. By default, two accounts are supported: administrator and user.
More Features 3.8.7 Reboot When some settings you have configured cannot be activated or your device is functioning improperly, please reboot your device. The following two parts are included: Reboot: Reboot your AP manually. Time Reboot: Reboot your AP at the specified time. While rebooting your AP, all your WiFi connections will be disconnected.
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More Features Two methods for time reboot are available: As Interval and As Scheduled. As Interval The device will reboot automatically at intervals according to the interval you’ve configured. 1. Check the Enable Auto Reboot Box. 2. Select As Interval from the drop-down list. 3.
More Features 4. Specify the reboot time. 5. Click Save to apply your settings. 3.8.8 LED Click Tools > LED to turn off/on all LEDs. 3.8.9 Uplink Detection When "Uplink Detection" is enabled, AP will periodically Ping the configured host. If its Ping packets are unreachable to the host, wireless clients will re-associate with another AP by disabling this AP’s SSID broadcast.
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More Features Click Tools > Uplink Detection to enter page below: Parameters Description: Item Description Uplink Detection Enable/Disable the uplink detection feature. Ping Host 1/2 Specify the address of the Ping host which connects to the Ethernet port of the AP. Ping Interval Configure the interval for Ping test.
Restart or reset your AP and try again. For more info, you can visit our website http://www.ip-com.com.cn, send an e-mail to info@ip-com.com.cn, or give us a call by (86755) 2765 3089. We’ll help you out as soon as possible.
Appendix B Configure PC Windows 8 1. Right click the icon on the bottom right corner of your desktop. 2. Click Open Network and Sharing Center. 3. Click Ethernet > Properties. - 73 -...
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Appendix 4. Find and double click Internet Protocol Version 4(TCP/IPv4). 5. Select Use the following IP address, type in the IP address: 192.168.0.x (2~253), Subnet mask: 255.255.255.0 and click OK. 6. Click OK on the Ethernet Properties window. - 74 -...
Appendix Windows 7 1. Click the icon on the bottom right corner of your desktop. 2. Click Open Network and Sharing Center. If you cannot find the icon on the bottom right corner of your desktop, follow steps below: Click Start >...
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Appendix 4. Find and double click Internet Protocol Version 4(TCP/IPv4). 5. Select Use the following IP address, type in the IP address: 192.168.0.x (2~253), Subnet mask: 255.255.255.0 and click OK. 6. Click OK on the Local Area Connection Properties window. - 76 -...
Appendix Windows XP 1. Right click My Network Places on your desktop and select Properties. 2. Right click Local Area Connection and select Properties. 3. Scroll down to find and double click Internet Protocol (TCP/IP). - 77 -...
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Appendix 4. Select Use the following IP address, type in the IP address: 192.168.0.x (2~253), Subnet mask: 255.255.255.0 and click OK. 5. Click OK on the Local Area Connection Properties window. - 78 -...
Address Mode Static IP IP Address (Management IP) 192.168.0.254 Subnet Mask 255.255.255.0 LAN sETUP Gateway 192.168.0.1 Primary DNS server 192.168.0.1 Secondary DNS Server Device Name AP355 DHCP Server Disable SNMP Disable Deployment Local Sync with Internet time server. Time zone:...
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Appendix Parameters Default Settings 2.4G Primary SSID IP-COM_XXXXXX SSID 5G Primary SSID IP-COM-5G_YYYYYY Primary SSID Enable SSID Other SSIDs Disable Broadcast SSID Enable SSID Setup Client Isolation Disable Multicast to Unicast Disable Probe Broadcast Packets Control Disable Maximum Clients Chinese SSID Encode...
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Appendix Parameters Default Settings Beacon Interval Fragment Threshold 2346 RTS Threshold 2347 DTIM Interval Receive Signal strength -90dBm Signal Transmission Available for 2.4G, coverage-oriented 5G SSID Priority Available for 5G, disable Radio Airtime Scheduling Disable Optimizing Interference mitigation Available for 2.4G, 4 APSD Disable Wireless...
Appendix D Safety and Emission Statement CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operations in the 5.15-5.25GHz band are restricted to indoor use only. This equipment complies with the European Council Recommendation of 12 July 1999 on the Limitation of Exposure of the General Public to Electromagnetic Fields [1999/519/EC].
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Appendix — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
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