Maintenance; Troubleshooting - Nidek Medical RT-5100 Operator's Manual

6.
6.1

Troubleshooting

In the event that the RT-5100 does not work correctly, check the problem according to the follow-
ing table before contacting your authorized distributor.
The refractor does not start even
though the power is turned on.
"Warning!! Memory failure on RB"
is printed.
"Setup
displayed.
The display and presented chart
disappear suddenly.
None of the keys on the control
box function.
Pressing
printer paper.
Pressing
result.
Incorrect
touch-screen panel are received.
Data cannot be read even though
the Eye Care card is inserted.
If the symptom cannot be corrected with the above actions, contact your authorized distributor.
Uncontrolled copy when printed.

MAINTENANCE

Symptom
• Confirm that the power cord is connected to a wall outlet.
• Confirm that the system table is turned on.
• The interior battery in the relay box is low on power. This is printed
• The interior battery in the control box is low on power. This is
data is initialized" is
• The RT-5100 goes into power saving mode.
• Any abnormalities occurs. Turn the main switch of the system table
• Replace the printer paper (see page 251).
does not feed
• Confirm that the "Printer" parameter is not set to "Off".
does not print the
• Check that the printer paper is set with the correct side up.
responses from the
• Calibrate the touch-screen panel (see page 132).
• If an auto ref/keratometer or such has no AR measurement data,
• If the right or left is not specified with a lensmeter, data cannot be
• The contact of the Eye Care card reader may be dirty. Clean it. See
• If any error occurs while data is written with an auto refractometer or
Action
after the equipment is idle for an extended period. AutoRef, Lens
Meter measurement values stored in the Relay box are deleted.

Supply electrical power to the equipment for several hours to
recharge the battery.
displayed after the equipment is idle for an extended period.
Refraction program and parameters are return to the initial values.
Chart model settings may be changed.

Supply electrical power to the equipment for several hours to
recharge the battery and contact NIDEK or your authorised
distributor.
Press any key to restore the display (see page 27).
off and then turn it on again.
data cannot be read.
read.
"6.8 Cleaning Eye Care Card Reader" (page 255).
lensmeter, clean its card reader.
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