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Contact Arcserve Support
The Arcserve Support team offers a rich set of resources for resolving your tech-
nical issues and provides easy access to important product information.
Contact Support
With Arcserve Support:
You can get in direct touch with the same library of information that is shared
internally by our Arcserve Support experts. This site provides you with access to
our knowledge-base (KB) documents. From here you easily search for and find
the product-related KB articles which contain field-tested solutions for many
top issues and common problems.
You can use our Live Chat link to instantly launch a real-time conversation
between you and the Arcserve Support team. With Live Chat, you can get imme-
diate answers to your concerns and questions, while still maintaining access to
the product.
You can participate in the Arcserve Global User Community to ask and answer
questions, share tips and tricks, discuss best practices and participate in con-
versations with your peers.
You can open a support ticket. By opening a support ticket online, you can
expect a callback from one of our experts in the product area you are inquiring
about.
You can access other helpful resources appropriate for your Arcserve product.
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