Page 1 User Guide Arcserve® Appliance Version 9.x...
Page 2 User Guide Arcserve® Appliance Version 9.x The Table of Contents appears on the left pane. To view all topics, click the icon available on top.
Page 3: Legal Notice
Should the license terminate for any reason, it is your responsibility to certify in writing to Arcserve that all copies and partial copies of the Documentation have been returned to Arcserve or destroyed.
Page 4 Contact Arcserve Support The Arcserve Support team offers a rich set of resources for resolving your tech- nical issues and provides easy access to important product information. Contact Support With Arcserve Support: You can get in direct touch with the same library of information that is shared internally by our Arcserve Support experts.
Page 5 Returns are subject to a re-stocking fee of 10%. Exceptions are: 1) If an order was fulfilled incorrectly, Arcserve will accept RMA and provide full credit; 2) If a defect- ive item is returned within 30 days, Arcserve will accept RMA and provide full credit;...
Page 6: Table Of Contents
Arcserve Continuous Availability Safety Precautions What is Included in the Box What is Included in the Box of Appliance 9000 Series What is Included in the Box of Appliance X Series What is Not Included in the Box Available Models...
Page 7 Upgrade the Arcserve Appliance Used as Arcserve UDP Console and RPS Upgrade the Arcserve Appliance Used as Arcserve UDP RPS Upgrade Steps When Two or More Arcserve Appliance Are Used in the Environment Upgrade the Arcserve UDP Linux Agent on the Arcserve Appliance...
Page 8 Monitor and Manage Integrated Dell Remote Access Controller (iDRAC) Find the IP address of Integrated Dell Remote Access Controller for 9000 Series (iDRAC) Find the IP address of Integrated Dell Remote Access Controller for X Series (iDRAC) Configure DHCP or Static IP address of iDRAC...
Page 9 Upgrade BIOS Firmware for Arcserve Appliance 9000 Series Viewing BIOS Firmware Version Method 1: View BIOS firmware version from iDRAC Web Interface Method 2: View BIOS firmware version from BIOS Arcserve Appliance 9000 series Download the Updated Package for BIOS Upgrade BIOS...
Page 10 Linux Backup Server Fails to Connect from the Console Backing Up Arcserve Appliance from Another Appliance Reports Duplicated Nodes Linux Backup Server Cannot Communicate with Any Node in the Network Linux Backup Server Cannot Get the Network DNS Suffix Default Time Zone on the Appliance...
Page 11: Chapter 1: About Arcserve Appliance Documentation
Chapter 1: About Arcserve Appliance Documentation Arcserve Appliance User Guide helps you understand how to use Arcserve Appli- ance. To understand about Arcserve Appliance, view Introduction. Rest of the sec- tions help you install and use Arcserve Appliance. This section contains the following topics:...
Page 12: Language Support
This release is available only in English. 2 Arcserve Appliance User Guide...
Page 13: Product Documentation
The Arcserve UDP Knowledge Center consists of the following documentation: Arcserve UDP Solutions Guide Provides detailed information on how to use the Arcserve UDP solution in a centrally-managed Console environment. This guide includes such information as how to install and configure the solution, how to protect and restore your data, how to get reports, and how to manage Arcserve High Availability.
Page 15: Chapter 2: Introducing The Arcserve Appliance
Chapter 2: Introducing the Arcserve Appliance This section contains the following topics: Introduction Safety Precautions What is Included in the Box What is Not Included in the Box Available Models Controls and Indicators Ports Used by the Appliance Chapter 2: Introducing the Arcserve Appliance 5...
Page 16: Introduction
Introduction Introduction Arcserve Appliance is the first complete and most cost-effective data protection appliance, featuring Assured Recovery™. Each Arcserve Appliance is a self-con- tained, "set and forget" backup and recovery solution. Architected with cloud-native capabilities, its unmatched ease of deployment and usability combine with a broad set of features such as global source-based deduplication, multi-site replication, tape support, and automated data recovery capabilities. The Arcserve Appliance...
Page 17: Arcserve Unified Data Protection
Introduction Arcserve Unified Data Protection The Arcserve UDP software is a comprehensive solution to protect complex IT envir- onments. The solution protects your data residing in various types of nodes such as Windows, Linux, and virtual machines on VMware ESX Servers or Microsoft Hyper- V Servers.
Page 18: Arcserve Unified Data Protection Agent For Linux
Network File System (NFS) share or in the Common Internet File System (CIFS) share, in the backup source node. The latest version of Arcserve Unified Data Protection Agent for Linux is pre- installed in a virtual machine within the appliance. This virtual machine becomes the Linux Backup Server.
Page 19: Arcserve Backup
Files (x86)\Arcserve" on your computer after you mount and install using the InstallASBU.iso file. The components installed in the Arcserve Appliance lets you back up the destination of Arcserve UDP to a tape. For more information about sup- ported operating systems, see Compatibility Matrix.
Page 20: Arcserve Continuous Availability
Compatibility Matrix. Arcserve Continuous Availability lets you replicate data to a local or remote Server, helping you to recover that data if you face a Server crash or site disaster. You may switch your users to the replica Server manually or automatically if you have licensed High Availability.
Page 21: Safety Precautions
Safety Precautions For your safety, please read and follow all instructions before attempting to unpack, connect, install, power on, or operate an Arcserve Appliance. Failure to adhere to the safety precautions can result in personal injury, equipment damage, or malfunction.
Page 22: What Is Included In The Box
What is Included in the Box What is Included in the Box This section describes what is included in the box of following Appliance series: 9000 Series X Series 12 Arcserve Appliance User Guide...
Page 23: What Is Included In The Box Of Appliance 9000 Series
What is Included in the Box What is Included in the Box of Appliance 9000 Series Arcserve Appliance 9000 series contains two boxes: One for 9012, 9024, 9048 and other for 9072DR-9504DR. Below list provides included items in both the boxes.
Page 24 Optional components, if ordered: SFPs SAS cable DAC cable Note: The following will be attached to the front of the Array: Arcserve ME4084 painted bezel and bubble badge assembly. Appliance X series Storage Node The 5U storage system box includes the following:...
Page 25 Note: Inspect the box that the appliance was shipped in and ensure that no items are missing from the box and that there are no visible signs of damage. If any items are missing or damaged, retain all packaging materials and contact Arcserve Sup- port. Chapter 2: Introducing the Arcserve Appliance 15...
Page 26: What Is Not Included In The Box
What is Not Included in the Box What is Not Included in the Box The following items are not included in the box and may be needed for installation and configuration of the appliance: Monitor Keyboard External Storage Device (if needed) 16 Arcserve Appliance User Guide...
Page 27: Available Models
Available Models Available Models The Arcserve Appliance 9000 series and X series are available in a variety of dif- ferent models designed to meet your specific needs: Models 9012 - 9504 DR Model X Series Models 9012 - 9504DR Arcserve Appliance Models 9012 - 9504DR...
Page 28: Model X Series
Dual-Port FC 16G HBA Dual, Hot- Plug, Redund- Power Sup- ant Power Dual, Hot-Plug, Redundant Power Supply (1+1), 750 W plies Supply (1+1), 550 W iDRAC Enterprise Model X Series Arcserve Appliance Model X Series 18 Arcserve Appliance User Guide...
Page 29 Sophos Intercept X Advanced for Server included Continuous Availability with Arcserve Continuous Availability optional Automated Failover Optional Cloud Backup and Arcserve UDP Cloud Hybrid Secured by Sophos Disaster Recovery Add-on Compute Node Dual Intel Xeon Gold 6258R 2.7G, 28C/56T, 10.4GT/s, 38.5M Cache, Turbo, HT (205W)
Page 30 Dual, Redundant (1+1), 2200W Heat Dissipation 7507 BTU Weight From 141lbs (64kg) to 298lbs (135kg) Form Factor Outer Dimensions (includes 38.31” x 19.01” x 8.75” (97.47cm x 48.30cm x bezel, front panel, and 22.23cm) power supply handles) 20 Arcserve Appliance User Guide...
Page 31: Controls And Indicators
Controls and Indicators Controls and Indicators The Arcserve Appliance contains several controls and indicators (LEDs) on the front and rear panels and on each drive carrier. These controls and indicators provide the capability to control various functions and a quick-view reference of the status...
Page 32: Front Panel 9072Dr - 9504Dr
Front Panel 9072DR - 9504DR The front panel of the Arcserve Appliance contains control panel buttons, control panel LEDs, and drive carrier LEDs. The following table describes these items: 22 Arcserve Appliance User Guide...
Page 33: Front Panel X Series
Appliance Installation of X Series - Storage Node. Rear Panel 9012-9048 The rear panel of the Arcserve Appliance contains the power supplies, cable con- nections, and ports for the appliance. The following table describes these items: Number Control / Indicator Icon...
Page 34 ID button is enabled in the iDRAC setup. If the system stops responding during POST, press and hold the system ID but- ton (for more than five seconds) to enter the BIOS progress mode. 24 Arcserve Appliance User Guide...
Page 35: Rear Panel 9072Dr-9504Dr
Controls and Indicators Rear Panel 9072DR-9504DR The rear panel of the Arcserve Appliance contains the power supplies, cable con- nections, and ports for the appliance. The following table describes these items: Number Control / Indicator Icon Description The PCIe expansion card slot (riser 1) con-...
Page 36: Rear Panel X Series
BIOS using the step through mode. Rear Panel X Series For more information about the Rear Panel, see Appliance Installation of X Series - Compute Node Appliance Installation of X Series - Storage Node. 26 Arcserve Appliance User Guide...
Page 37: Ports Used By The Appliance
Ports Used by the Appliance Ports Used by the Appliance The following topics provide information about ports that are used by Arcserve UDP, Arcserve Backup, and the Appliance for Linux Support: Arcserve UDP Arcserve Backup Appliance for Linux Support Chapter 2: Introducing the Arcserve Appliance 27...
Page 38: Arcserve Udp
Ports Used by the Appliance Arcserve UDP This section contains the following topics: Components installed on Microsoft Windows Components installed on Linux Production node protected by UDP Linux remotely 28 Arcserve Appliance User Guide...
Page 39: Components Installed On Microsoft Windows
Standby tasks Agent in the proxy mode. Reserved for Arcserve UDP RPS Global Deduplication 500- Arcserve datastore Ser- GDDServer.exe vice (GDD). 5060 Server One Arcserve UDP GDD data- store will use 3 free ports Chapter 2: Introducing the Arcserve Appliance 29...
Page 40 To shut down Tomcat that is 8006 used by the Arcserve UDP console. Specifies the default HTTP/HTTPS com- Arcserve munication 8014 TCP Tomcat7.exe port between Console remote man- agement con- soles and the 30 Arcserve Appliance User Guide...
Page 41 Arcserve default shared 8014 TCP httpd.exe port and the Server only port you must open when you use the Arcserve UDP Server as the replication destination. Do not open ports 5000- 5060 which Chapter 2: Introducing the Arcserve Appliance 31...
Page 42 8015 TCP Tomcat7.exe munication Console port between remote man- agement con- soles and the Arcserve UDP Agent. Note : You can modify the default com- munication port when you install the Arcserve UDP components. 32 Arcserve Appliance User Guide...
Page 43 Server Note : The port cannot be cus- tomized and can be ignored for the firewall setting. To shutdown Tomcat that is CA.ARCserve.CommunicationFoundation. 1800- used by the Arcserve UDP WindowsService.exe Server or Agent. Chapter 2: Introducing the Arcserve Appliance 33...
Page 44: Components Installed On Linux
Arcserve UDP Linux UDP agent for Linux. This port is required for both incoming and outgoing communications. Used by Tomcat, can be Arcserve 18005 TCP Java ignored for firewall set- UDP Linux tings. 34 Arcserve Appliance User Guide...
Page 45: Node Protected By Udp Linux Remotely
*Port sharing is supported for replication jobs. All data on different ports can be forwarded to port 8014 (default port for the Arcserve UDP Server, which can be modified during install- ation). When a replication job runs between two recovery point Servers across WAN, only port 8014 needs to be opened.
Page 46: Arcserve Backup
DBEng.exe base Engine Arcserve 7854 TCP CASportmapper Catirpc.exe PortMapper 4152- Arcserve Dis- CASDiscovery casdscsvc.exe covery Service 4152- Arcserve Dis- CASDiscovery casdscsvc.exe covery Service 9000- For other Arcserve MS RPC services that 9500 use dynamic ports 36 Arcserve Appliance User Guide...
Page 47: Appliance For Linux Support
Linux backup server in order to backup other Linux node to cloud using 50003 port. NAT port redirection, redirects 50004 on appliance 50004 TCP to Linux backup server in order to backup other Linux node to cloud using 50004 port. Chapter 2: Introducing the Arcserve Appliance 37...
Page 48: Chapter 3: Installing The Arcserve Appliance
Chapter 3: Installing the Arcserve Appliance This section contains the following topics: How to Install Arcserve Backup 19.0 How to Install 9012-9048 Series Appliance How to Install 9072-9504DR Series Appliance How to Install X Series Appliance 38 Arcserve Appliance User Guide...
Page 49: How To Install Arcserve Backup 19.0
Arcserve Backup Prerequisite Components installed on the target computer. Note: If you are installing Arcserve Backup on the active node in a cluster- aware environment, the cluster resources are transferred from the active node to the passive node while the active node restarts. After the active node restarts, you should transfer the cluster resources back to the original active node.
Page 50 How to Install Arcserve Backup 19.0 Exchange Server) only applies if you use a virtual host. Remote install- ation of Arcserve Backup agents using the physical hosts of clusters is sup- ported. Installation Type dialog Lets you specify the type of Arcserve Backup components that you want to install, by selecting either the Express or Custom installation type.
Page 51 Therefore, you should complete at least one primary server installation before you perform member server installations. When you click the Arcserve Backup object or the Server object on the Select Products dialog, the installation wizard specifies the default Stand-alone Server installation components, regardless of the installation type that you specified on the Select Install/Upgrade Type dialog.
Page 52 Agent for Windows and Agent Deployment is specified: Accounts dialog Lets you set up your Arcserve Backup accounts and provides you an option to enable Install Arcserve Backup Web Service. If Setup detects a cluster-aware application running in your environment,...
Page 53 How to Install Arcserve Backup 19.0 The Arcserve Backup web service works as a bridge between UDP Copy to Tape task and Arcserve Backup. By default the Install Arcserve Backup Web Service is enabled when you install Arcserve Backup. The default port number for the Web Service Settings is 8020.
Page 54 Note: If you protect data that contains Unicode-based characters from East Asian languages (for example, JIS2004) you must enable SQL collation to ensure that Arcserve Backup can search and sort the data. To do this, click East Asian collation and then select a language from the drop-down list.
Page 55 Device Configuration or Enterprise Module Configuration. For example, if you are using a single-drive autoloader that requires con- figuration, Setup lets you start Device Configuration by double-click- ing the message for it on the Install Summary dialog. Chapter 3: Installing the Arcserve Appliance 45...
Page 56: How To Install 9012-9048 Series Appliance
The diagram that follows illustrates the Installation Report dialog. The Agent for Microsoft SQL Server requires configuration. Note: You may be required to restart the server after you install Arcserve Backup. This depends on whether all of the files, services, and registry set- tings have been updated on the operating system level.
Page 57: How To Install 9072-9504Dr Series Appliance
The appliance is intended for installation in restricted areas only. Only qualified per- sonnel should perform Initial setup and maintenance. For the complete installation process, see Appliance Installation of X Series - Com- pute Node Appliance Installation of X Series - Storage Node. Chapter 3: Installing the Arcserve Appliance 47...
Page 58: Chapter 4: Upgrading Arcserve Udp On The Appliance
Chapter 4: Upgrading Arcserve UDP on the Appliance This section contains the following topics: How to Apply a License After Upgrading Arcserve Software Upgrade Sequence on Arcserve Appliance Upgrade Sequence for UDP Console, RPS, and Agent Chapter 4: Upgrading Arcserve UDP on the Appliance 48...
Page 59: How To Apply A License After Upgrading Arcserve Software
After upgrading Arcserve UDP to 9.x or upgrading Arcserve Backup to 19.0, the ori- ginal license key on the Arcserve Appliance will not work. To obtain the new license keys for Arcserve UDP 9.x and Arcserve Backup 19.0, contact your account rep- resentative.
Page 60: Upgrade Sequence On Arcserve Appliance
Upgrade Sequence on Arcserve Appliance Upgrade Sequence on Arcserve Appliance The upgrade from Arcserve Appliance v8.1 to Arcserve UDP 9.x could involve one of the following sequences: Upgrade Arcserve UDP Upgrade the Arcserve Appliance Used as Arcserve Console and RPS...
Page 61: Upgrade The Arcserve Appliance Used As Arcserve Udp Console And Rps
Upgrade Sequence on Arcserve Appliance Upgrade the Arcserve Appliance Used as Arcserve UDP Console and RPS Upgrade this Arcserve Appliance, then follow up the upgrade sequence described to upgrade the environment. 51 Arcserve Appliance User Guide...
Page 62: Upgrade The Arcserve Appliance Used As Arcserve Udp Rps
Upgrade Sequence on Arcserve Appliance Upgrade the Arcserve Appliance Used as Arcserve UDP RPS Upgrade the complete productive environment. For details, refer to the upgrade sequence. Chapter 4: Upgrading Arcserve UDP on the Appliance 52...
Page 63: Upgrade Steps When Two Or More Arcserve Appliance Are Used In The Environment
Upgrade Sequence on Arcserve Appliance Upgrade Steps When Two or More Arcserve Appli- ance Are Used in the Environment Upgrade the whole product environment. For details, refer to upgrade sequence. If you see warning as displayed below when you add an Appliance as RPS from...
Page 64: Upgrade The Arcserve Udp Linux Agent On The Arcserve Appliance
Upgrade the Arcserve UDP Linux Agent on the Arc- serve Appliance Follow these steps: 1. Upgrade the Arcserve UDP Console that manages the Linux Backup Server envir- onment. 2. Upgrade the Linux Backup Server on the Arcserve Appliance. For more information, see Arcserve Unified Data Protection Agent for Linux Online Help.
Page 65: Upgrade The Arcserve Backup On The Arcserve Appliance
Upgrade Sequence on Arcserve Appliance Upgrade the Arcserve Backup on the Arcserve Appli- ance Refer to the Arcserve Backup Implementation Guide to complete upgrade on the Arcserve Appliance. 55 Arcserve Appliance User Guide...
Page 66: Upgrade Sequence For Udp Console, Rps, And Agent
4. Upgrade Arcserve UDP Agentless Proxy, some Agents in Data Center. 5. Upgrade Arcserve UDP RPS (Remote site). 6. Upgrade Arcserve UDP Agentless Proxy and some Agents at the remote site. Note: Repeat Step 5 and 6 for each remote location.
Page 67: Chapter 5: Configuring The Arcserve Appliance
Chapter 5: Configuring the Arcserve Appliance This section contains the following topics: How to Configure Network Settings for Arcserve Appliance How to Set Up the Arcserve Appliance Configure Arcserve Appliance as Gateway Chapter 5: Configuring the Arcserve Appliance 57...
Page 68: How To Configure Network Settings For Arcserve Appliance
How to Configure Network Settings for Arcserve Appli- ance To manage the Arcserve Appliance, the first step is to have the appliance in your network. For that, you need to assign a hostname to the appliance and then con- figure network ports.
Page 69 After you reboot the appliance, you can access the appliance from any other machine using the URL - https://<hostname>:8015. 4. Click Save. The following dialog opens. By default, Arcserve UDP discovers all network con- nections in a network. If some connections are not assigned, then manually edit and specify the connection details.
Page 70 How to Configure Network Settings for Arcserve Appliance 5. To edit a network connection, click Edit from the Network Connections box. The Network Connection dialog opens. 60 Arcserve Appliance User Guide...
Page 71 How to Configure Network Settings for Arcserve Appliance 6. Modify the IP address, subnet mask, and default gateway values as required and click Save. Note: Optionally, you can also modify the hostname, domain, date, and time. Important! Check if any script such as acrun.bat is running in command prompt.
Page 72: How To Set Up The Arcserve Appliance
Administrator login as a domain user cannot configure the appliance wizard. All the steps on the Arcserve Appliance Configuration wizard are optional, you can skip by clicking Cancel and directly open the UDP console and create plans.
Page 73 How to Set Up the Arcserve Appliance A datastore is a physical storage area on the appliance and is used as the des- tination for your backups. By default, Arcserve UDP creates a datastore called <hostname>_data_store. This datastore is deduplication and encryption enabled. Notes: The default deduplication block size is 16 KB.
Page 74 How to Set Up the Arcserve Appliance The Email and Alert dialog opens. You can define the email Server that is used to send alerts and the recipients who would get the alerts. You can select options to get alerts based upon suc- cessful jobs, failed jobs, or both.
Page 75 How to Set Up the Arcserve Appliance Specifies the email ID of the sender. The recipients will receive the mail from this sender. Recipients Specifies the recipients who will receive the alerts. You can use semi- colons ";" to separate multiple recipients.
Page 76 7. On the Replication to Remote RPS dialog, specify the following details if you want the appliance to replicate to a remotely-managed recovery point Server (RPS). For more information on a remotely-managed RPS, see Arcserve UDP Solutions Guide. 66 Arcserve Appliance User Guide...
Page 77 How to Set Up the Arcserve Appliance Arcserve UDP Console URL Specifies the URL of the remote Arcserve UDP console. Username and Password Specifies the username and password to connect to the remote console. Connect using a proxy Server Specifies the proxy Server details if the remote console is behind a proxy Server.
Page 78 How to Set Up the Arcserve Appliance Specifies the name of the plan. If you do not specify a Plan Name, the default name "Protection Plan <n>" is assigned. Session Password Specifies a session password. The session password is important and required when you restore data.
Page 79 11. On the Backup Schedule dialog, enter the following schedule: Arcserve UDP agent install or upgrade schedule: The latest version of the Arcserve UDP agent is installed on source nodes that do not have the agent installed. Any previous agent installations is upgraded to the latest version.
Page 80 How to Set Up the Arcserve Appliance 12. Click Next. The Plan Confirmation dialog opens. 13. On the Plan Confirmation dialog, review the details of your plan. If necessary, you can edit the nodes or the schedule by clicking Edit Nodes or Edit Schedule, or you can add or delete a plan.
Page 81 The Next Steps dialog opens. You have successfully completed the configuration and you are now ready to work in the Arcserve UDP Console. You can add more nodes to protect, cus- tomize plans with features such as virtual standby, and add more destinations by including Recovery Point Servers and datastores.
Page 82: Configure Arcserve Appliance As Gateway
Sites. 4. Click Add a Site. 5. Follow the instructions provided in the Add a Site wizard to install Arcserve UDP Remote Management Gateway on the Arcserve Appliance. Note: After installing Arcserve UDP Remote Management Gateway on the Arc- serve Appliance, clicking Launch Wizard on the Arcserve Appliance wizard does not launch the Arcserve UDP Console.
Page 83: Chapter 6: Working With Arcserve Appliance
Chapter 6: Working with Arcserve Appliance Using Arcserve Appliance, you can create backup plans for Windows, Linux, and vir- tual machines. You can also write data to a tape device and create a virtual standby machine. This section contains the following topics:...
Page 84: Activate Arcserve Product On The Appliance
Activate Arcserve Product on the Appliance Activate Arcserve Product on the Appliance For activating Arcserve product on the Appliance, see Arcserve Product Licensing Online Help. 74 Arcserve Appliance User Guide...
Page 85: Create A Plan Using Arcserve Appliance Wizard
2. Define the backup schedule. 3. Review and confirm the plan. In addition to a basic plan, Arcserve UDP lets you create complex plans and control many parameters from the UDP Console. To create complex plans from the UDP Console, see the Arcserve UDP Solutions Guide.
Page 86: Add Nodes To A Plan
Add Nodes to a Plan You can create a plan to protect various nodes. To protect nodes, you need to add nodes to a plan. You can add nodes from the Arcserve Appliance wizard. The wizard lets you add nodes using the following methods:...
Page 87: Add Nodes By Hostname/Ip Address
You can manually enter the IP address or the hostname of the address to add a node to a plan. Use this method when you have a few nodes to add, however, you can add multiple nodes one at a time. Arcserve Unified Data Protection Agent for Windows is installed on these nodes.
Page 88 3. (Optional) To remove the added nodes from the list on the right pane, select the nodes and click Remove. 4. Click Next. The nodes are added to the plan. 78 Arcserve Appliance User Guide...
Page 89: Add Nodes By Active Directory
Password Specifies the user password. Computer Name Filter Specifies the filter to discover node names. Cancel Plan Creation Cancels the plan that you just created. 2. Click Browse. The discovered nodes are displayed. Chapter 6: Working with Arcserve Appliance 79...
Page 90 The selected node is added to the right pane. 5. (Optional) To remove the nodes from the right pane, select the nodes and click Remove. 6. Click Next. The nodes are added to the plan. 80 Arcserve Appliance User Guide...
Page 91: Add Vcenter/Esx Nodes
Specifies the port number to be used. Protocol Specifies the protocol to be used. Username Specifies a user name of the Server. Password Specifies the user password. Cancel Plan Creation Cancels the plan that you just created. Chapter 6: Working with Arcserve Appliance 81...
Page 92 Add Nodes to a Plan 2. Click Connect. The discovered hostnames are displayed. 82 Arcserve Appliance User Guide...
Page 93 The selected nodes are added to the right pane. 5. (Optional) To remove the nodes from the right pane, select the nodes and click Remove. 6. Click Next. The nodes are added to the plan. Chapter 6: Working with Arcserve Appliance 83...
Page 94: Add Hyper-V Nodes
Specifies Hyper-V user name having the administrator rights. Note: For Hyper-V clusters, use a domain account with administrative privilege of the cluster. For standalone Hyper-V hosts, we recommend using a domain account. Password Specifies the password of user name. Cancel Plan Creation 84 Arcserve Appliance User Guide...
Page 95 The selected nodes are added to the right pane. 5. (Optional) To remove the nodes from the right pane, select the nodes and click Remove. 6. Click Next. The nodes are added to the plan. Chapter 6: Working with Arcserve Appliance 85...
Page 96: Create A Backup Plan For Linux Nodes
Create a Backup Plan for Linux Nodes Create a Backup Plan for Linux Nodes You can back up Linux nodes from the Arcserve Appliance Console. The Linux Backup Server is already added to the Console. Follow these steps: 1. Open the Arcserve Appliance Console.
Page 97: Create A Backup Plan To A Tape Device
UDP backup plan, and the destination is a tape device. You need to use Arcserve Backup Manager to manage your backup jobs to a tape.
Page 98: Create An On-Appliance Virtual Standby Plan
Create an On-Appliance Virtual Standby Plan Create an On-Appliance Virtual Standby Plan Arcserve Appliance has the capability to serve as a virtual standby machine. Follow these steps: 1. Verify and ensure that you have a successful backup plan. 2. Open the Arcserve Appliance Console.
Page 99: Create Plan To Backup The Linux Backup Server
Create Plan to Backup the Linux Backup Server Create Plan to Backup the Linux Backup Server In the Arcserve Appliance, you can configure the Linux Backup Server to backup. Follow these steps: 1. From Arcserve UDP Console, click the resources tab.
Page 100 Create Plan to Backup the Linux Backup Server 7. Navigate to All Plans and create an Agent-based Linux plan. The Source tab appears. 8. From the Add drop-down list, select Select Nodes to Protect in Arcserve UDP. 90 Arcserve Appliance User Guide...
Page 101 9. Protect the added Linux node and click OK. The Destination tab appears. 10. The default destination displayed is the datastore created using Appliance wizard. Select Local disk or shared folder to backup the node if required. Chapter 6: Working with Arcserve Appliance 91...
Page 102 Create Plan to Backup the Linux Backup Server 11. After providing the settings related to plan, click Save. You can perform backup for the added Linux Backup Server successfully. 92 Arcserve Appliance User Guide...
Page 103: Setting-Up To Perform Linux Instant Vm Job To Local Appliance Hyper-V
Setting-up to Perform Linux Instant VM Job to Local Appliance Hyper-V Setting-up to Perform Linux Instant VM Job to Local Appliance Hyper-V Using Arcserve Appliance, you can set the network to perform Linux instant VM job on local Appliance Hyper-V. Follow these steps: 1.
Page 104: Migrate Arcserve Udp Console Using Consolemigration.exe
1. On old Arcserve UDP Console, perform backup for the Arcserve UDP data- base. The DB_Migration folder is created successfully. 2. On the new Arcserve UDP Console, copy the DB_Migration folder to the fol- lowing path: <UDP_Home> \Management\BIN\Appliance\ 3. If the new Arcserve UDP Console is Arcserve Appliance then change host- name and reboot the system and finish the Appliance configuration using Appliance wizard.
Page 105 You can manually update the dis- connected nodes from the new Arcserve UDP Console. Note: In Arcserve UDP Console, if any site other than Local Site exists, follow the steps mentioned in NewRegistrationText.txt file to register the site again.
Page 106: Perform Migration Between Arcserve Appliances
This topic provides two solutions for user to perform migration from existing Arc- serve Appliance to another fresh Arcserve Appliance. For example, let us migrate the Arcserve Appliance 8200 to Arcserve Appliance 8400. The prerequisites are listed as follows: Ensure that you can connect to both Appliance 8200 and Appliance 8400.
Page 107: Solution 1
To perform BMR from existing Arcserve Appliance to another fresh Arcserve Appli- ance, follow these steps: 1. Create a datastore on the fresh Arcserve Appliance 8400 and backup Arc- serve Appliance 8200 to this datastore. Note: You can just ignore the following warning: The Arcserve UDP Recovery Point Server datastore is configured on volume X:,Y:.
Page 108 Perform Migration between Arcserve Appliances 4. Now, rebuild the network switch on 8400 Appliance. Run the following command with PowerShell: C:\Program Files\Arcserve\Unified Data Pro- tection\Engine\BIN\Appliance\Rebuild-VMSwitch.ps1 98 Arcserve Appliance User Guide...
Page 109 Stop all the UDP services on Arcserve Appliance 8200 using the fol- lowing command in the command line: C:\Program Files\Arcserve\Unified Data Protection\Management\BIN> cmdutil.exe /stopall b. Copy all the data on disk X and Y from Arcserve Appliance 8200 to 8400 manually. Chapter 6: Working with Arcserve Appliance 99...
Page 110 Perform Migration between Arcserve Appliances c. On 8400 Appliance, start all UDP services and then import the data copied from 8200 Appliance. 100 Arcserve Appliance User Guide...
Page 111 Perform Migration between Arcserve Appliances Chapter 6: Working with Arcserve Appliance 101...
Page 112: Solution 2
How to Migrate Arcserve UDP Console Using ConsoleMigration.exe. Follow these steps: 1. Stop all the Arcserve UDP services on Arcserve Appliance 8200 using the fol- lowing command in the command line: C:\Program Files\Arcserve\Unified Data Protection\Management\BIN> cmdutil.exe /stopall 102 Arcserve Appliance User Guide...
Page 113 Perform Migration between Arcserve Appliances 2. Copy all the data on disk X and Y from Arcserve Appliance 8200 to 8400 manually. 3. On 8400 Appliance, start all Arcserve UDP services and then import the datastores copied from 8200 Appliance.
Page 114 Perform Migration between Arcserve Appliances Note: The Arcserve UDP log files are not migrated to the new fresh Appli- ance. You have migrated the existing Arcserve Appliance to another fresh Arcserve Appli- ance successfully. 104 Arcserve Appliance User Guide...
Page 115: Modify The Input Source Of Pre-Installed Linux Backup Server
Modify the Input Source of Pre-installed Linux Backup Server You can change the Keyboard of pre-installed Linux Backup Server. Follow these steps: 1. Log into Arcserve Appliance as administrator. 2. Click Settings. 3. Click Region & Language. Chapter 6: Working with Arcserve Appliance 105...
Page 116 Modify the Input Source of Pre-installed Linux Backup Server 4. Click + to select a new input source. 106 Arcserve Appliance User Guide...
Page 117 Modify the Input Source of Pre-installed Linux Backup Server 5. Select the language and keyboard layout. Chapter 6: Working with Arcserve Appliance 107...
Page 118 Modify the Input Source of Pre-installed Linux Backup Server 6. Click Add. Input source is successfully added. 108 Arcserve Appliance User Guide...
Page 119: Chapter 7: Monitoring The Appliance Server Remotely
Chapter 7: Monitoring the Appliance Server Remotely You can monitor Arcserve Appliance remotely. This section contains the following topics: Working with Integrated Dell Remote Access Controller (iDRAC) Chapter 7: Monitoring the Appliance Server Remotely 109...
Page 120: Working With Integrated Dell Remote Access Controller (Idrac)
Working with Integrated Dell Remote Access Controller (iDRAC) Working with Integrated Dell Remote Access Con- troller (iDRAC) This section contains the following topics: 110 Arcserve Appliance User Guide...
Page 121: Monitor And Manage Integrated Dell Remote Access Controller (Idrac)
Arcserve Appliance 9012-9504DR series models are installed with Integrated Dell Remote Access Controller 9 (iDRAC9). iDRAC9 lets the server administrators improve the overall availability of Arcserve Appliance. iDRAC provides the alerts to administrators about server issues, allows to perform remote server management, and reduces the need for physical access to the server.
Page 122 Working with Integrated Dell Remote Access Controller (iDRAC) The Virtual Console page displays. The Virtual Console Viewer displays the remote system desktop. You can take the control of remote system and run the operations using keyboard and mouse. 112 Arcserve Appliance User Guide...
Page 123: Find The Ip Address Of Integrated Dell Remote Access Controller For 9000 Series (Idrac)
Find the IP address of Integrated Dell Remote Access Controller for 9000 Series (iDRAC) Arcserve Appliance 9012-9504DR series models are configured to use DHCP for iDRAC by default. To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. For information about real panel and iDRAC9...
Page 124 Working with Integrated Dell Remote Access Controller (iDRAC) 1. Make a note of iDRAC IP while starting Arcserve Appliance. 2. Launch a browser and navigate to https://<iDRAC-IP-address>. iDRAC login page is displayed. 114 Arcserve Appliance User Guide...
Page 125: Find The Ip Address Of Integrated Dell Remote Access Controller For X Series (Idrac)
Find the IP address of Integrated Dell Remote Access Controller for X Series (iDRAC) Arcserve Appliance X series model is configured to use DHCP for iDRAC by default. To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 ded- icated network port.
Page 126 Working with Integrated Dell Remote Access Controller (iDRAC) iDRAC login page is displayed. 116 Arcserve Appliance User Guide...
Page 127: Configure Dhcp Or Static Ip Address Of Idrac
You can set DHCP network mode for iDRAC. Follow these steps: 1. Press F2 while starting Arcserve Appliance and enter System Setup. 2. From the System Setup Main Menu screen, click iDRAC Settings. 3. From the options of iDRAC Settings, click Network.
Page 128 Working with Integrated Dell Remote Access Controller (iDRAC) 4. Select Enabled for Enable NIC setting, and select Dedicated for NIC Selec- tion to use the dedicated network interface. 118 Arcserve Appliance User Guide...
Page 129 Working with Integrated Dell Remote Access Controller (iDRAC) 5. To set DHCP mode, from IPV4 Settings select the Enabled option for Enable IPv4 and Enable DHCP. Note: If you want to set Static IP for iDRAC dedicated network, set Enable IPv4 as Enabled and Enable DHCP as Disabled.
Page 130 Working with Integrated Dell Remote Access Controller (iDRAC) 6. Click Back, click Finish, and then click Yes on the Warning dialog. The network information is saved. 120 Arcserve Appliance User Guide...
Page 131 Working with Integrated Dell Remote Access Controller (iDRAC) 7. From the Success dialog, Click OK. You have completed configuration of iDRAC DHCP. 8. Click Finish and then click Yes to exit the Setup and boot the system. Chapter 7: Monitoring the Appliance Server Remotely 121...
Page 132 Working with Integrated Dell Remote Access Controller (iDRAC) The DHCP network mode for iDRAC is configured. 122 Arcserve Appliance User Guide...
Page 133: Chapter 8: Restoring Or Repairing The Arcserve Appliance
This section contains the following topics: Debug Factory Reset Apply Arcserve UDP Factory Reset Using Boot Option in 9012-9504DR Series Appliance Apply Arcserve UDP Factory Reset Using Boot Option in X Series Appliance Clear Configuration and Apply Appliance Factory Reset...
Page 134: Debug Factory Reset
2. From the options displayed, click Help. The screen displays multiple Error Code with details. 124 Arcserve Appliance User Guide...
Page 135 3. Navigate to Tip of the Error code displayed in Error message and follow the instructions as displayed in the right panel below. Selecting the right error and following the instructions displayed in tip helps to resolve Factory Reset. Chapter 8: Restoring or Repairing the Arcserve Appliance 125...
Page 136: Apply Arcserve Udp Factory Reset Using Boot Option In 9012-9504Dr Series Appliance
Apply Arcserve UDP Factory Reset Using Boot Option in 9012-9504DR Series Appliance You can apply UDP factory reset from the Boot Menu of the Arcserve Appliance 9012-9504DR series. Using UDP factory reset, you can return your Arcserve Appli- ance 9012-9504DR series to clean and non-configured status.
Page 137 Apply Arcserve UDP Factory Reset Using Boot Option in 9012-9504DR Series Appliance Notes: The Preserve existing backup data option is selected by default. Only C:\ volume in the original operating system is rebuilt. Data at X:\ volume and Y:\ volume remain unchanged.
Page 138: Apply Arcserve Udp Factory Reset Using Boot Option In X Series Appliance
Apply Arcserve UDP Factory Reset Using Boot Option in X Series Appliance You can apply UDP factory reset from the Boot Menu of the Arcserve Appliance X series. Using UDP factory reset, you can return your Arcserve Appliance X series to clean and non-configured status.
Page 139 Apply Arcserve UDP Factory Reset Using Boot Option in X Series Appliance 1. Press F11 on the keyboard to invoke Boot Menu. 2. Select the boot option Embedded RAID Controller 1: UDP Factory Reset. A page about factory reset is displayed.
Page 140 Apply Arcserve UDP Factory Reset Using Boot Option in X Series Appliance The Preserve existing backup data option is selected by default. Only C:\ volume in the original operating system is rebuilt. Data at X:\ volume and Y:\ volume remain unchanged.
Page 141: Clear Configuration And Apply Appliance Factory Reset
Clear Configuration and Apply Appliance Factory Reset Clear Configuration and Apply Appliance Factory Reset Using Factory Reset, you can return your Arcserve Appliance back to clean and non- configured status. You can apply factory reset from the Arcserve UDP Console. Follow these steps: 1.
Page 142 Clear Configuration and Apply Appliance Factory Reset Completion of factory reset displays a confirmation dialog. 4. On the confirmation dialog, perform one of the following options: Click Restart to reboot the appliance. Click Shut Down to close the appliance. 132 Arcserve Appliance User Guide...
Page 143: Replace Factory Reset Image Using Set Appliance Image Utility
To verify the original Arcserve UDP version, log into Arcserve UDP Console, nav- igate to settings and select Factory Reset for the version details. Note: The above screen refers to Arcserve Appliance v6.5 Update 4 and may vary from other release versions of Arcserve Appliance.
Page 144 2. Perform the following steps to revert to Arcserve Appliance 7.0: Note: After replacing Appliance factory reset image in Arcserve UDP Con- sole, the Original Arcserve UDP version is changed to the desired Appliance release version. a. From Arcserve UDP Console, navigate to Settings and select Factory Reset.
Page 145 Replace Factory Reset Image Using Set Appliance Image Utility Note: Reload the page if desired Appliance release version is not dis- played in Original Arcserve UDP version after replacing the Appliance image. b. Click Perform Factory Reset to revert from current version of Appli- ance to the new Arcserve Appliance 7.0 version.
Page 146: Remove And Replace A Hard Drive
Remove and Replace a Hard Drive Remove and Replace a Hard Drive With the Arcserve Appliance, if one hard drive fails, the rest of the drives will kick in immediately to ensure no data is lost and the appliance continues to work nor- mally.
Page 147 5. Slide the drive tray into the appliance until it is fully installed and secure by closing the drive carrier handle. Chapter 8: Restoring or Repairing the Arcserve Appliance 137...
Page 148: Perform Bare Metal Recovery (Bmr) Without Preserving Data
UDP Boot Kit. Follow these steps: 1. Run the Create Arcserve UDP Boot Kit application in the Appliance and gen- erate the bootable BMR ISO image or USB stick for x64 platform. Note: You need to include the local drivers for the ISO image. To include the local drivers, select the Include Local Drivers option in the Create Boot Kit for Bare Metal Recovery window.
Page 149 Perform Bare Metal Recovery (BMR) without Preserving Data 2. Boot the Arcserve Appliance using BMR ISO image or USB Stick. The Arcserve bare metal recovery setup appears. 3. Select the required language and click Next. Chapter 8: Restoring or Repairing the Arcserve Appliance 139...
Page 150 Perform Bare Metal Recovery (BMR) without Preserving Data 4. Select the Restore from a Arcserve Unified Data Protection backup option and click Next. 140 Arcserve Appliance User Guide...
Page 151 Perform Bare Metal Recovery (BMR) without Preserving Data The Select a Recovery Point wizard window appears. 5. Click Browse and select Browse from Recovery Point Server. Chapter 8: Restoring or Repairing the Arcserve Appliance 141...
Page 152 Perform Bare Metal Recovery (BMR) without Preserving Data The Select Node window appears. 6. Enter the Recovery Point Server Host Name, User Name, Password, Port, and Protocol. 7. Click Connect. 8. Once the connection is established, click OK. 142 Arcserve Appliance User Guide...
Page 153 Perform Bare Metal Recovery (BMR) without Preserving Data The Bare Metal Recovery(BMR)- Select a Recovery Point dialog appears. 9. Select the recovery point to restore and click Next. Chapter 8: Restoring or Repairing the Arcserve Appliance 143...
Page 154 Perform Bare Metal Recovery (BMR) without Preserving Data 10. (Optional) Enter the session password if prompted, and click OK. The Bare Metal Recovery(BMR)- Choose a Recovery Mode dialog appears. 11. Select Advanced Mode and click Next. 144 Arcserve Appliance User Guide...
Page 155 The Bare Metal Recovery(BMR)- Adjust Disk Partitions dialog appears. 12. Right click on the largest GUID Partition Table(GPT) disk available and click Clean Disk. 13. After cleaning the disk, right click on the same disk and click Commit. Chapter 8: Restoring or Repairing the Arcserve Appliance 145...
Page 156 Perform Bare Metal Recovery (BMR) without Preserving Data The Submit Disk Changes window appears. 14. Click Submit. 15. After the cleaning of disk is completed, click OK. 146 Arcserve Appliance User Guide...
Page 157 Perform Bare Metal Recovery (BMR) without Preserving Data 16. From the Bare Metal Recovery(BMR)- Adjust Disk Partitions dialog, click Back. Chapter 8: Restoring or Repairing the Arcserve Appliance 147...
Page 158 Perform Bare Metal Recovery (BMR) without Preserving Data The Bare Metal Recovery(BMR)- Choose a Recovery Mode dialog appears. 17. Select Express Mode and click Next. The BMR dialog appears. 18. Click Yes. 148 Arcserve Appliance User Guide...
Page 159 20. Compare and verify if the capacity of the first four partitions available in the Current Destination Disk/Volume Layouts tab matches with the largest GPT disk available in the Original Source Disk/Volume Layouts tab and click Next. Chapter 8: Restoring or Repairing the Arcserve Appliance 149...
Page 160 Perform Bare Metal Recovery (BMR) without Preserving Data Note: To view the size of partition, hover the mouse to the disk to display the disk properties. The Summary of Restore Settings dialog appears. 21. Click OK. 150 Arcserve Appliance User Guide...
Page 161 Perform Bare Metal Recovery (BMR) without Preserving Data The Bare Metal Recovery(BMR)- Start Recovery Process dialog appears. 22. Clear selection of the Do not start Agent service automatically after reboot option and wait for restore to complete. Chapter 8: Restoring or Repairing the Arcserve Appliance 151...
Page 162 Perform Bare Metal Recovery (BMR) without Preserving Data The Bare Metal Recovery(BMR)- Insert Device Driver dialog appears. 23. Select the required driver for raid controller and click Next. 152 Arcserve Appliance User Guide...
Page 163 Perform Bare Metal Recovery (BMR) without Preserving Data The Reboot pop up appears and the Arcserve Appliance is rebooted auto- matically. The BMR process is completed successfully. Chapter 8: Restoring or Repairing the Arcserve Appliance 153...
Page 164: Perform Bare Metal Recovery (Bmr) And Preserving Data
UDP Boot Kit. Follow these steps: 1. Run the Create Arcserve UDP Boot Kit application in the Appliance and gen- erate the bootable BMR ISO image or USB stick for x64 platform. Note: You need to include the local drivers for the ISO image. To include the local drivers, select the Include Local Drivers option in the Create Boot Kit for Bare Metal Recovery window.
Page 165 Perform Bare Metal Recovery (BMR) and Preserving Data 4. Select the Restore from a Arcserve Unified Data Protection backup option and click Next. Chapter 8: Restoring or Repairing the Arcserve Appliance 155...
Page 166 Perform Bare Metal Recovery (BMR) and Preserving Data The Select a Recovery Point wizard window appears. 5. Click Browse and select Browse from Recovery Point Server. 156 Arcserve Appliance User Guide...
Page 167 7. Click Connect. 8. Once the connection is established, click OK. The Bare Metal Recovery(BMR)- Select a Recovery Point dialog appears. 9. Select the recovery point to restore and click Next. Chapter 8: Restoring or Repairing the Arcserve Appliance 157...
Page 168 Perform Bare Metal Recovery (BMR) and Preserving Data 10. (Optional) Enter the session password if prompted, and click OK. The Bare Metal Recovery(BMR)- Choose a Recovery Mode dialog appears. 11. Select Advanced Mode and click Next. 158 Arcserve Appliance User Guide...
Page 169 Perform Bare Metal Recovery (BMR) and Preserving Data 12. On the Bare Metal Recovery(BMR)- Adjust Disk Partitions dialog, click Next. 13. On the Summary of Disk Restore Settings screen, click OK. Chapter 8: Restoring or Repairing the Arcserve Appliance 159...
Page 170 Perform Bare Metal Recovery (BMR) and Preserving Data 14. On the Bare Metal Recovery(BMR)- Start Recovery Process dialog, clear selection of the Do not start Agent service automatically after reboot option and wait for restore to complete and machine reboot. 160 Arcserve Appliance User Guide...
Page 171 Perform Bare Metal Recovery (BMR) and Preserving Data The BMR process is completed successfully. Chapter 8: Restoring or Repairing the Arcserve Appliance 161...
Page 172: Chapter 9: Performing Appliance Capacity Expansion
Working with SSD Flash Expansion Kit in Arcserve Appliance 9072-9504 DR Models Working with Arcserve Appliance Expansion Kit - X Series Models Arcserve Expansion Kit lets you expand the data capacity in Arcserve Appliance X Series models. Follow these steps: 1.
Page 173 Working with Arcserve Appliance Expansion Kit - X Series Models 16TB disks. 3. Log into the ME unit - Value Array Storage Manager, go to Pools, and then select the disk group that you want to expand. 163 Arcserve Appliance User Guide...
Page 174 Working with Arcserve Appliance Expansion Kit - X Series Models 4. Right-click the selected disk group, and the select Expand Disk Group. The Expand Disk Group panel opens and displays the disk group information and disk tables. Chapter 9: Performing Appliance Capacity Expansion 164...
Page 175 Working with Arcserve Appliance Expansion Kit - X Series Models 5. To add additional disks to the disk group, enter a range of disks in the Enter Range of Disks field or select the disks from the table. 6. Click Modify.
Page 176: Working With Ssd Flash Expansion Kit In Arcserve X Series Appliance
Working with SSD Flash Expansion Kit in Arcserve X Series Appliance Arcserve SSD Flash Expansion Kit lets you expand the data capacity by creating a secondary datastore and performing DR-related operations (IVM /VSB/Continuous Availability) in the Arcserve Appliance X-Series.
Page 177 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance b. Insert SSDs in the empty disk slot. 2. Perform the following steps to configure Raid-5 from the BIOS Boot Man- ager option: a. To launch the Virtual Console dashboard, log in to iDRAC, and then click Start the Virtual Console.
Page 178 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance f. Select the Select Physical Disks option. Chapter 9: Performing Appliance Capacity Expansion 168...
Page 179 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance The Select Physical Disk Operation window opens. g. For the Select Interface Type option, click NVMe. A list of physical disks is displayed. h. From the list of physical disks, select the disks as needed, and then click Apply Changes.
Page 180 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance c. When the following warning message is displayed, do the following: RAC0516: Converting physical disk drives to RAID-compatible will over- write any OS-created RAID arrays. 1. Verify that there are no OS-configured RAID arrays, and then click OK.
Page 181 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance a. To manage your virtual disks, click Manage Virtual Disk Properties. From the Select Virtual Disks drop-down list, select any RAID 5 disk, and then click View Associated Physical Disks.
Page 182 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance The associated disks are displayed. Chapter 9: Performing Appliance Capacity Expansion 172...
Page 183 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance b. To select the virtual disk operations, click Select Virtual Disk Oper- ations. c. To view the virtual disk properties in the Boot Manager, click View Vir- tual Disk Properties.
Page 184 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance In the Overview section, click Physical Disks to view the list of physical disks that you have created. 6. To initialize and format the newly added Virtual Disk, do the following: a.
Page 185 Working with SSD Flash Expansion Kit in Arcserve X Series Appliance The virtual disk is created. 175 Arcserve Appliance User Guide...
Page 186: Working With Expansion Kit In Arcserve Appliance 9072-9504 Dr Models
Follow these steps: 1. Perform the following steps to insert HDDs in the empty disk slots: a. From the Arcserve UDP Console verify and ensure that no jobs are running on the Appliance Server. If any jobs are running, Pause the corresponding plans.
Page 187 Working with Expansion Kit in Arcserve Appliance 9072-9504 DR Models d. Click one of the following options to complete the pending actions: Apply Now Starts the convert to Raid action immediately. At Next Reboot Starts the convert to Raid action at the time of next reboot.
Page 188 Working with Expansion Kit in Arcserve Appliance 9072-9504 DR Models f. Navigate to Configuration and Storage Configuration. g. Click one of the following options to complete the pending oper- ations: Apply Now Starts the create virtual disk operation immediately. At Next Reboot Starts the create virtual disk operation at the time of next reboot.
Page 189 Working with Expansion Kit in Arcserve Appliance 9072-9504 DR Models l. From the Disk Management window, select the virtual disk and apply the following properties: Assign a Drive Letter Specify NTFS as File System Format the disk 4. Perform the following steps to expand the datastore: a.
Page 190 Working with Expansion Kit in Arcserve Appliance 9072-9504 DR Models g. From the command line, navigate to C:\Program Files\Arc- serve\Unified Data Protection\Engine\BIN and run the following com- mand: as_gddmgr.exe –DataPath Add <datastore name> -NewDataPath <new data folder> The following example screen shows the details such as Volume capa- city, Used space, Free space for Primary data path, Expanded data path and the total values.
Page 191: Working With Ssd Flash Expansion Kit In Arcserve Appliance 9072-9504 Dr Models
Working with SSD Flash Expansion Kit in Arcserve Appliance 9072-9504 DR Models Arcserve SSD Flash Expansion Kit lets you expand the data capacity by creating sec- ondary datastore and performing DR related operations (IVM /VSB/Continuous Availability) in the Arcserve Appliance 9072-9504DR models.
Page 192 Working with SSD Flash Expansion Kit in Arcserve Appliance 9072-9504 DR Models As the media type is SSD, the Convert to Raid status appears under the Pending Actions column. d. Click one of the following options to complete the pending actions: Apply Now Starts the convert to Raid action immediately.
Page 193 Working with SSD Flash Expansion Kit in Arcserve Appliance 9072-9504 DR Models 3. Perform the following steps to create virtual disk: a. Navigate to Configuration > Storage Configuration > Virtual Disk Con- figuration. b. Under Virtual Disk Configuration section, click Create Virtual Disk.
Page 194 Working with SSD Flash Expansion Kit in Arcserve Appliance 9072-9504 DR Models f. Navigate to Configuration > Storage Configuration. g. To create the virtual disk operation immediately, click Apply Now. Chapter 9: Performing Appliance Capacity Expansion 184...
Page 195 Working with SSD Flash Expansion Kit in Arcserve Appliance 9072-9504 DR Models h. Navigate to Maintenance > Job Queue. The list of jobs running to create virtual disk appears. When virtual disk job is created, the status changes to 100%.
Page 196 Working with SSD Flash Expansion Kit in Arcserve Appliance 9072-9504 DR Models j. Double click the new virtual disk that you added. The Initialize Disk window appears. k. Select the GPT (GUID Partition Table) option and click OK. l. From the Disk Management window, select the virtual disk and apply...
Page 198: Chapter 10: Working With Network Configuration
Chapter 10: Working with Network Configuration This section contains the following topics: Understanding the Network Configuration Details How to Disable DHCP Server How to Configure IP Address for the Preinstalled Linux Backup Server How to Enable Round Robin on the DNS Server to Balance Load How to Check Network Status on Appliance Chapter 10: Working with Network Configuration 188...
Page 199: Understanding The Network Configuration Details
Any machine on the public network can connect to the Linux Backup Server through the special port of Appliance Server only. Network Configuration Details: On the Hyper-V Manager, an internal only virtual switch – Linux-BkpSvr-Switch is available that is used only by Linux-BackupSvr. 189 Arcserve Appliance User Guide...
Page 200 Understanding the Network Configuration Details In the Control Panel\Network and Internet\Network Connections, you can see “Hyper-V Virtual Ethernet Adapter” named as “LinuxBkpSvr”. You have con- figured the IPv4 for this switch as “192.168.10.1” by default as below. You have configured DHCP Server on the appliance machine by default. The DHCP Server works only on the Hyper-V virtual adapter.
Page 201 Understanding the Network Configuration Details We have configured NAT on the Appliance machine. We have configured port redirection on the appliance for the Linux Backup Server. 191 Arcserve Appliance User Guide...
Page 202 Understanding the Network Configuration Details Linux Backup Server gets the IP address 192.168.10.2 from the DHCP Server. After getting the IP, the backend script (C:\Program Files\Arcserve\Unified Data Protection\Engine\BIN\Appliance\resetdhcp.ps1) communicates with Linux to change the system locale of the Linux to make it consistent with the system loc- ale of the Appliance Windows OS.
Page 203 Understanding the Network Configuration Details 193 Arcserve Appliance User Guide...
Page 204: How To Disable Dhcp Server
DHCP_ENABLE=false AdapterName=LinuxBkpSvr Appliance_IPAddress=192.168.10.1 Linux_IPAddress=192.168.10.2 3. Save the file. 4. Delete the file C:\Program Files\Arcserve\Unified Data Pro- tection\Engine\BIN\Appliance\dhcpdone.flag. 5. Run C:\Program Files\Arcserve\Unified Data Pro- tection\Engine\BIN\Appliance\resetdhcp.ps1 to disable the DHCP Server ser- vice as below from dos command line: C:\Program Files\Arcserve\Unified Data Pro- tection\Engine\BIN\Appliance>powershell .\resetdhcp.ps1...
Page 205: How To Configure Ip Address For The Preinstalled Linux Backup Server
How to Configure IP Address for the Preinstalled Linux Backup Server Note: This method is applicable to Arcserve Appliance for 9000 series and above. For the preinstalled Linux Backup Server, by default, the backup server uses IP 192.168.10.2 to communicate with the Appliance Server. To understand how the preinstalled Linux Backup Server communicates with Appliance Server, refer to the network configuration introduction for the preinstalled Linux Backup Server.
Page 206 NIC adapter to share its internet with the LinuxBkpSvr adapter, use the following registry tweak. Create the following registry key to provide the name of network adapter through which an Internet must be shared Path: "HKLM:\SOFTWARE\Arcserve\Unified Data Protection\Appliance" Value Type: "String" Value Name: "IcsHostAdapter" Value Data: "<Adapter Name>"...
Page 207: How To Enable Round Robin On The Dns Server To Balance Load
Altname1 A <IPAddress1> Altname2 A <IPAddress2> Using this method, a Resolver always obtains IPAddress1 when sending a query for Altname1 and always obtains IPAddress2 when sending a query for Altname2. 197 Arcserve Appliance User Guide...
Page 208: How To Check Network Status On Appliance
How to Check Network Status on Appliance The ApplianceNetworkStatusCheck.ps1 tool is used to gather information about the current overall network status of the Arcserve Appliance Server and generate a report in an XML format. The report includes information about the network...
Page 209: Chapter 11: Understanding Safety Precautions
Chapter 11: Understanding Safety Precautions This section contains the following topics: General Safety Precautions Electrical Safety Precautions FCC Compliance Electrostatic Discharge (ESD) Precautions Chapter 11: Understanding Safety Precautions 199...
Page 210: General Safety Precautions
Inspect the box in which the appliance was shipped and ensure that there are no visible signs of damage. If there is evidence of damage, please retain all packaging materials and contact Arcserve Support immediately at: https://www.arcserve.com/support. Decide on a suitable location for the rack unit that will hold the appliance. It should be situated in a clean, dust-free area that is well ventilated and free of clutter.
Page 211 General Safety Precautions While working on the appliance, do not wear loose clothing such as neckties and unbuttoned shirt sleeves, which can come into contact with electrical cir- cuits or be pulled into a cooling fan. Remove any jewelry or metal objects from your body, which are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards (PCBs) or areas where power is present.
Page 212: Electrical Safety Precautions
DVD-ROM laser: CAUTION - this Server may have come equipped with a DVD- ROM drive. To prevent direct exposure to the laser beam and hazardous radi- ation exposure, do not open the enclosure or use the unit in any unconventional way. 202 Arcserve Appliance User Guide...
Page 213: Fcc Compliance
FCC Compliance FCC Compliance This appliance complies with part 15 of the FCC Rules. Operation is subject to the following conditions: This appliance may not cause harmful interference, and This appliance must accept any interference received, including interference that may cause undesired operation Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Page 214: Electrostatic Discharge (Esd) Precautions
Put the Serverboard and peripherals back into their antistatic bags when not in use. For grounding purposes, verify your appliance provides excellent conductivity between the power supply, the case, the mounting fasteners, and the Ser- verboard. 204 Arcserve Appliance User Guide...
Page 215: Chapter 12: Activating Sophos On The Arcserve Appliance For 9000 Series
Appliance. Important! If you are a new customer of Arcserve Appliances with Sophos Intercept X pre- installed as part of the delivery process, an email is sent with simple activ- ation instructions. Please follow the given methods to complete the activation process.
Page 216: Activate Sophos On The Arcserve Appliance Using Email
Follow these steps to activate Sophos: 1. Log into Arcserve Appliance as a system administrator. 2. Copy the zip file to Arcserve Appliance, and unzip and extract the file a loc- ation as needed. 3. Open the command prompt, and enter the location that contains the extrac- ted files.
Page 217: Manually Installing Sophos Intercept X Advanced For Server On Arcserve Udp
Sophos is activated on the Appliance. Manually Installing Sophos Intercept X Advanced for Server on Arcserve UDP The installation of Sophos Intercept X Advanced for Server on Arcserve UDP enables the following: Protect data and system backups from ransomware and other attacks Endpoint protection that combines signature-based and signatureless mal- ware detection.
Page 218 Manually Installing Sophos Intercept X Advanced for Server on Arcserve UDP 3. To create a password for your new account on Sophos Central, follow the instructions in the email. 4. Log into Sophos Central. 5. Open the Product Setup dialog, then select Server Protection.
Page 219 9. To restart your system immediately, click Finish. To restart later, uncheck the Restart my computer now option. 10. To view the protection status, open the Sophos Intercept X interface. Chapter 12: Activating Sophos on the Arcserve Appliance for 9000 Series 209...
Page 220 Sophos Intercept X Advanced Server, set alerts and policies, and so on. Notes: It is mandatory to have Internet access in Arcserve UDP to install Sophos Intercept X Advanced and any related updates. Sophos Intercept X Advanced is cloud based and there are no offline installers available.
Page 221: Chapter 12: Activating Sophos On The Arcserve Appliance For
Appliance manually. Manually Installing Sophos Intercept X Advanced for Server on Arcserve UDP The installation of Sophos Intercept X Advanced for Server on Arcserve UDP enables the following: Protect data and system backups from ransomware and other attacks Endpoint protection that combines signature-based and signatureless mal- ware detection.
Page 222 Manually Installing Sophos Intercept X Advanced for Server on Arcserve UDP 6. From the Server Protection section, click Download Windows Server Installer, and then save SophosSetup.exe installer to a folder on UDP. 7. To start the installer, open the folder, and then double-click SophosSetup.exe.
Page 223 9. To restart your system immediately, click Finish. To restart later, uncheck the Restart my computer now option. 10. To view the protection status, open the Sophos Intercept X interface. Chapter 12: Activating Sophos on the Arcserve Appliance for X Series 213...
Page 224 Sophos Intercept X Advanced Server, set alerts and policies, and so on. Notes: It is mandatory to have Internet access in Arcserve UDP to install Sophos Intercept X Advanced and any related updates. Sophos Intercept X Advanced is cloud based and there are no offline installers available.
Page 225: Chapter 12: Upgrading Firmware For Arcserve Appliance 9000 Series
Use one of the following methods to view the BIOS firmware version: Method 1: View BIOS Firmware Version from iDRAC Web Interface Method 2: View BIOS Firmware Version from BIOS Arcserve Appliance 9000 Series Method 1: View BIOS firmware version from iDRAC...
Page 226: Method 2: View Bios Firmware Version From Bios Arcserve Appliance 9000 Series
Upgrade BIOS Firmware for Arcserve Appliance 9000 Series The iDRAC Dashboard page displays the System information, which con- tains the BIOS firmware version. Method 2: View BIOS firmware version from BIOS Arc- serve Appliance 9000 series Follow these steps: 1. When the system starts, press F11 to enter Setup.
Page 227: Download The Updated Package For Bios
Arcserve support. Upgrade BIOS Follow these steps: 1. Copy the upgrade package to local disk of Arcserve Appliance 9000 Series. 2. Start the upgrade package, and then follow the prompts to complete the upgrade. 3. To complete the update, restart the system.
Page 228: Verify Updated Bios
Upgrade BIOS Firmware for Arcserve Appliance 9000 Series Note: Make sure all applications are closed before starting the upgrade pro- cess. Verify Updated BIOS Use one of the following methods: Verify the updated BIOS using System Logs Verify the updated BIOS from iDRAC Web Interface or BIOS...
Page 229: Verify Updated Bios From Idrac Web Interface Or Bios
Use one of the following methods to view the iDRAC firmware version: Method 1: View iDRAC Firmware Version from iDRAC Web Interface Method 2: View iDRAC Firmware Version from BIOS Arcserve Appliance 9000 Series Chapter 12: Upgrading Firmware for Arcserve Appliance 9000 Series 219...
Page 230: View Idrac Firmware Version From Idrac Web Interface
Upgrade iDRAC Firmware for Arcserve Appliance 9000 Series View iDRAC Firmware Version from iDRAC Web Inter- face To view the iDRAC firmware version from the iDRAC web interface, log into the iDRAC web interface. Note: We strongly recommend you change the default password immediately. To...
Page 231: How To Change The Idrac Password
This section provides information about how to change the iDRAC password. Follow these steps: 1. Log into iDRAC with the current password. 2. Go to iDRAC Settings, and then select Users. Chapter 12: Upgrading Firmware for Arcserve Appliance 9000 Series 221...
Page 232 Upgrade iDRAC Firmware for Arcserve Appliance 9000 Series 3. On the iDRAC Settings page, click the Local Users drop-down, and then click the Edit button. The Edit User dialog appears. 4. Under the User Configuration tab, type the new password, retype the new password to confirm, and then click Save.
Page 233: Download The Updated Package For Idrac
Arcserve support. Upgrade iDRAC Follow these steps: 1. Copy the upgrade package to local disk of Arcserve Appliance 9000 Series. 2. Start the upgrade package, and then follow the prompts to complete the upgrade. Note: Make sure all applications are closed before starting the upgrade pro- cess.
Page 234: Verify Updated Idrac
Upgrade iDRAC Firmware for Arcserve Appliance 9000 Series upgrade completes now. Verify Updated iDRAC Use one of the following methods: Verify the updated iDRAC using System Logs Verify the updated iDRAC from iDRAC Web Interface or BIOS Verify Updated iDRAC using System Logs Follow these steps: 1.
Page 235: Verify Updated Idrac From Idrac Web Interface Or Bios
Upgrade iDRAC Firmware for Arcserve Appliance 9000 Series Verify Updated iDRAC from iDRAC Web Interface or BIOS Log into the iDRAC web interface or enter system BIOS to see the updated BIOS firmware version. Chapter 12: Upgrading Firmware for Arcserve Appliance 9000 Series 225...
Page 236: Upgrade Firmware For Arcserve Appliance X Series
Use one of the following methods to view the BIOS firmware version: Method 1: View BIOS firmware version from iDRAC Web Interface Method 2: View BIOS firmware version from BIOS Arcserve Appliance X Ser- Method 1: View BIOS firmware version from iDRAC...
Page 237: Method 2: View Bios Firmware Version From Bios Arcserve Appliance X Series
Upgrade BIOS Firmware for Arcserve Appliance X Series The iDRAC Dashboard page displays the System information, which con- tains the BIOS firmware version. Method 2: View BIOS firmware version from BIOS Arc- serve Appliance X series Follow these steps: 1. When the system starts, press F11 to enter Setup.
Page 238: Download The Updated Package For Bios
Arcserve support. Upgrade BIOS Follow these steps: 1. Copy the upgrade package to local disk of Arcserve Appliance X Series. 2. Start the upgrade package, and then follow the prompts to complete the upgrade. 3. To complete the update, restart the system.
Page 239: Verify Updated Bios
Upgrade iDRAC Firmware for Arcserve Appliance X Series Note: Make sure all applications are closed before starting the upgrade pro- cess. Verify Updated BIOS Use one of the following methods: Verify the updated BIOS using System Logs Verify the updated BIOS from iDRAC Web Interface or BIOS...
Page 240: Viewing Idrac Firmware Version
Use one of the following methods to view the iDRAC firmware version: Method 1: View iDRAC firmware version from iDRAC Web Interface Method 2: View iDRAC firmware version from BIOS Arcserve Appliance X Ser- Method 1: View iDRAC firmware version from iDRAC...
Page 241: Method 2: View Idrac Firmware Version From Bios Arcserve Appliance X Series
Upgrade iDRAC Firmware for Arcserve Appliance X Series firmware version. Method 2: View iDRAC firmware version from BIOS Arcserve Appliance X series Follow these steps: 1. When the system starts, press F11 to enter Setup. 2. To view the iDRAC Version, navigate to System Setup > iDRAC Settings or System BIOS.
Page 242: Download The Updated Package For Idrac
Arcserve support. Upgrade iDRAC Follow these steps: 1. Copy the upgrade package to local disk of Arcserve Appliance X Series. 2. Start the upgrade package, and then follow the prompts to complete the upgrade. Note: Make sure all applications are closed before starting the upgrade pro- cess.
Page 243: Verify Updated Idrac
Upgrade iDRAC Firmware for Arcserve Appliance X Series 3. During the upgrade process, iDRAC and virtual console gets disconnected for a few minutes. Log into iDRAC and restart the virtual console. The upgrade completes now. Verify Updated iDRAC Use one of the following methods:...
Page 245: Chapter 13: Troubleshooting
This section contains the following topics: Linux Backup Server Fails to Connect from the Console Backing Up Arcserve Appliance from Another Appliance Reports Duplicated Nodes Linux Backup Server Cannot Communicate with Any Node in the Network Linux Backup Server Cannot Get the Network DNS Suffix...
Page 246: Linux Backup Server Fails To Connect From The Console
Linux Backup Server Fails to Connect from the Con- sole Symptom When I try to connect my Linux Backup Server from the Arcserve UDP Console, con- nection is unsuccessful and I see a red mark. Solution When a Linux Backup Server fails to connect from the console, you can troubleshoot the connection to determine the problem.
Page 247: Backing Up Arcserve Appliance From Another Appliance Reports Duplicated Nodes
Case 1: Appliance B is added as an RPS to the Appliance A UDP Console. For example: From Appliance B, you can configure the appliance using the UDP wiz- ard and select "This appliance will function as an instance of Arcserve UDP Recov- ery Point Server managed by another Arcserve UDP console."...
Page 248: Linux Backup Server Cannot Communicate With Any Node In The Network
Linux Backup Server Cannot Communicate with Any Node in the Network Protection\Engine]. 2. Restart the Arcserve UDP Agent service from Appliance B. 3. From the UDP console, go to the Nodes, All Nodes pane and update the node from Appliance B.
Page 249 Linux Backup Server Cannot Communicate with Any Node in the Network C:\Program Files\Arcserve\Unified Data Pro- tection\Engine\BIN\Appliance>powershell .\resetdhcp.ps1 When the script runs successfully, the communication issue for the Linux Backup Server is resolved. Chapter 13: Troubleshooting 239...
Page 250: Linux Backup Server Cannot Get The Network Dns Suffix
Server that will then cause the Linux Backup Server to not get the network DNS suffix properly. Solution To resolve this issue, you can update the file/etc/resolv.conf directly in the Linux machine to add the correct DNS suffix. 240 Arcserve Appliance User Guide...
Page 251: Default Time Zone On The Appliance
The default time zone is (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi no mat- ter what region you select when you first power on the appliance. Solution Navigate to Arcserve Backup Appliance Wizard, click Edit and set Date and Time to change the time zone. Chapter 13: Troubleshooting 241...
Page 252: Licenses Error Even When The Licenses Are Available
Licenses Error even when the licenses are available Licenses Error even when the licenses are available For more information on license related errors in the Appliance even when the licenses are available, refer the link. 242 Arcserve Appliance User Guide...
Page 253: Chapter 14: Applying Best Practices
Chapter 14: Applying Best Practices The section contains the following topics: Best Practices for Network Configuration Best Practices for Windows Defender with PowerShell cmdlets Configure Preinstalled Linux Backup Server to External Network Best Practices for replacing Factory Reset Image When Secured by Sophos Best Practice for Creating Deduplication Datastore across Volumes Chapter 14: Applying Best Practices 243...
Page 254: Best Practices For Network Configuration
If both the Appliance and Agent nodes are online on the same sub network, the following symptoms may occur: On the Arcserve UDP Console, when you deploy the plan to Agent node, the following error message is displayed: Backup job of the Agent node fails as below:...
Page 255 Best Practices for Network Configuration Ping Appliance host name from the Agent node and the Appliance is NOT connected as follows: Solution To resolve the connection problem between the Appliance and Agent node, perform one of the following steps: If Linux node is not available in the production environment, stop the DHCP Server service service on the Appliance and verify whether the problem is resolved or not.
Page 256 IPv4 address of Appliance one by one according to the order above to get the first IPv4 of the Appliance connected on the Agent node as follows: 2. Modify the file C:\Windows\System32\drivers\etc\hosts to add a record for the pair the_IPv4_got_above Appliance_hostname and save the file. 246 Arcserve Appliance User Guide...
Page 257: Best Practices For Windows Defender With Powershell Cmdlets
Best Practices for Windows Defender with PowerShell cmdlets Best Practices for Windows Defender with Power- Shell cmdlets You can get the Defender cmdlets by using the following commands: PS C:\> (Get-MpPreference).ExclusionPath Gets exclusion path of Defender. PS C:\> (Get-MpPreference).ExclusionProcess Gets exclusion processes of Defender. PS C:\>...
Page 258: Best Practices For Replacing Factory Reset Image When Secured By Sophos
Best Practices for replacing Factory Reset Image When Secured by Sophos After Sophos has been activated and running on Arcserve Appliance, by default you cannot replace factory reset image using the Set Appliance Image Utility. Other- wise, the execution of SetImage.exe will fail as shown in the illustration below.
Page 259 Best Practices for replacing Factory Reset Image When Secured by Sophos 2. To change the owner of the mount folder to a local administrator, click the Change link. In the Advanced Security Settings page, to take control of the subfolders inside of the folder and replace the subfolders permissions with the settings from the parent folder, select the check boxes for the following options: Replace ownership on subcontainers and object...
Page 260 To run SetImage.exe command to replace factory reset image when Sophos runs on Arcserve Appliance, follow these steps: 1. Log into the Arcserve Appliance system as an administrator. Use your email address and password to access the Sophos Central Admin page https://cloud.sophos.com/manage/.
Page 261 Best Practices for replacing Factory Reset Image When Secured by Sophos 2. Navigate to Devices > Servers, and then click the server name of your Arc- serve Appliance. 3. On the SUMMARY tab, for the Tamper Protection field, click View details. Chapter 14: Applying Best Practices 251...
Page 262 Best Practices for replacing Factory Reset Image When Secured by Sophos 4. For Show Password, select the check box. Make a note of the password that displays in the text field. 5. Click Disable Tamper Protection. 252 Arcserve Appliance User Guide...
Page 263 Best Practices for replacing Factory Reset Image When Secured by Sophos Tamper Protection is turned off. 6. Launch Sophos Endpoint, and then click Admin Login. 7. Type the Tamper Protection password that was noted in Step 4. Chapter 14: Applying Best Practices 253...
Page 264 Best Practices for replacing Factory Reset Image When Secured by Sophos 8. On the Settings tab, select the Override Sophos Central Policy for up to 4 hours to troubleshoot check box, and disable the Ransomware Detection and Malicious Behavior Detection (HIPS) options. 254 Arcserve Appliance User Guide...
Page 265 Best Practices for replacing Factory Reset Image When Secured by Sophos 9. To replace factory reset image, run SetImage.exe. SetImage.exe gets executed successfully. To recover the default configuration of Sophos after the successful execution of SetImage.exe, follow these steps: 1. To enable Tamper Protection in Sophos Central Admin, click Enable Tamper Protection.
Page 266: Best Practice For Creating Deduplication Datastore Across Volumes
To create deduplication datastore across volumes, follow these steps: 1. Log into the Arcserve UDP console user interface, and then create a dedu- plication datastore without expanded data path. For more information, see Add a Datastore.
Page 267 Note: Make sure the primary path and all expanded paths are not on the same volume. The following sample datastore has an expanded data path on W:\volume: 5. Repeat step 4 as needed. 6. Return to the Arcserve UDP console user interface and start the datastore. For more information, see Start a Datastore.
Page 269: Chapter 15: Acknowledgements
Chapter 15: Acknowledgements Portions of this product include software developed by third-party software pro- viders. The following section provides information regarding this third-party soft- ware. This section contains the following topic: PuTTY Chapter 15: Acknowledgements 259...
Page 270: Putty
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, 260 Arcserve Appliance User Guide...
Page 271 PuTTY EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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