Technical Specification; Wifi Control Troubleshooting - TCL iQool9 User And Installation Manual

WIFI CONTROL TROUBLESHOOTING

Description
Air conditioner
can't be configured
successfully
Mobile device can't
control the air
conditioner
Mobile device can't
find AC

TECHNICAL SPECIFICATION

Model
Rated voltage and frequency
(Ph-V-Hz)
Fuse Required
Mode
Rated capacity (W)
Power input (W)
Current input (A)
SEER/SCOP(W/W)
Nominal load (kW)
Balance point temperature
o
heating ( C)
Min. outdoor operating
temperature ( o C)
Thermostat-off mode (W)
Standby mode (W)
Off mode (W)
Possible Cause
1. Check the mobile device is connected to WIFI
2. Check the AC is connected
3. Check that any firewall or other restrictions are causing problems
4. Check the router is functioning normally
5. Check that the router isn't blocking the App
The app displays "Identification failed". This indicates that the AC has
been reset and the mobile device has lost contact with the AC.
Reconnect the device following the above instructions. If this fails, delete
the AC from your devices list and start the install process from the
beginning.
The app displays "Air conditioner out of line". Check the below:
1. The AC has been reconfigured
2. The AC is not receiving power
3. The router is not powered on
4. The AC can't connect to router
5. The AC can't connect to network through the router
6. The mobile device can't connect to the router
7. The mobile device can't connect to a network (when being used
remotely)
Iqool9 – v3
1Ph/220-
240V~/50Hz
13A
Cooling Heating
2520 2570
(900～ (900～
3200) 3200)
740 640
(300～ (230～
1265) 1200)
4.3(1.3~ 3.2(1.3~
5.5) 6.4)
6.1/A++ 4.0/A+
2.52 2.57
/ -7
/ -15
35
4
0
Iqool12 – v3
1Ph/220-
240V~/50Hz
13A
Cooling Heating Cooling
3230 3290
(1000～ (1000～ (1310~
3720) 3830) 5730)
1090 1000
(320～ (320～ (500～
1300) 1450) 2100)
5.2(1.4 4.6(1.4 6.7(2.3~
～6.5) ～5.9)
6.1/A++ 4.0/A+ 6.3/A++
3.23 3.29
/ -7
/ -15
35
4
0
39
Iqool18 – v3 Iqool24 – v3
1Ph/220-
240V~/50Hz 240V~/50Hz
13A
Heating Cooling
5120 5230 6810
(1330~ (1500~
6540) 7310)
1500 1500 1940
(500～ (350~
2350) 2800)
6.7(2.3~ 8.5(1.7~
9.6) 10.8) 13.5)
4.0/A+ 6.3/A++
5.12 5.23 6.81
/ -7
/ -15
51
2
0
1Ph/220-
16A
Heating
6850
(1500~
7530)
1988
(300~
3200)
8.7(1.5
~15.5)
4.0/A+
6.85
/ -7
/ -15
42.5
6.76
0