Table of Contents
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USER AND INSTALLATION
MANUAL
Double
iQool-C2MS12K12K
2 x 12,000 BTU Cassettes
Triple
iQool-C3MS9K9K9K
3 x 9,000 BTU Cassettes
SMART WIFI CONTROLLED
CEILING MOUNTED
MULTI CASSETTE AIR CONDITIONER
Thank you for choosing a TCL Air Conditioner
Please read this user manual before using this innovative
Air Conditioner and keep it safe for future reference.
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Table of Contents
Troubleshooting
Related Manuals for TCL iQool-C2MS12K12K
Summary of Contents for TCL iQool-C2MS12K12K
- Page 1 3 x 9,000 BTU Cassettes SMART WIFI CONTROLLED CEILING MOUNTED MULTI CASSETTE AIR CONDITIONER Thank you for choosing a TCL Air Conditioner Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference.
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Page 2: Table Of Contents
CONTENTS CONTENTS SAFETY INSTRUCTIONS HOW AIR CONDITIONERS WORK OPERATION PARTS PANEL REMOTE CONTROL SETTING UP THE REMOTE DISPLAY PANEL FUNCTIONS WIFI CONTROL BEFORE YOU START DOWNLOAD THE APP TO YOUR PHONE ACTIVATING THE APP REGISTER THE APP EMAIL REGISTRATION SMS REGISTRATION FORGOTTEN PASSWORD CONNECTION METHODS AVAILABLE FOR SETUP CHANGING BETWEEN CONNECTION TYPES... -
Page 3: Safety Instructions
SAFETY INSTRUCTIONS IMPORTANT! Carefully read the instructions before operating the unit This appliance comprises of multiple cassette units and an outdoor unit. The cassettes are designed exclusively for indoor installations while the external condenser can be installed outside while still away from flood water or snow line. ... - Page 4 Lightning and other electromagnetic radiation sources may affect the operation of the unit. During these conditions, disconnect the power supply and then power on after the influence has been eliminated. The operation parameters and protection device settings have been set during production; these settings must only be changed by a qualified engineer with understanding of their usage as incorrect settings could disable the unit’s protection features leading to damage of the unit.
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Page 5: How Air Conditioners Work
HOW AIR CONDITIONERS WORK COOLING MODE The compressor (6) in the external unit compresses the refrigerant into a high-temperature, high- pressure gas. When this gas flows along the cooling fins of the condenser (7), heat is exuded and the gas condenses into a liquid, which is then led to the evaporator (1) in the indoor unit. The liquid expands into a gas at a low temperature and low pressure. -
Page 6: Operation
OPERATION PARTS INDOOR UNIT Air Outlet Refrigerant pipe junction Uplift Pump Drainage Pipe Air Return Filter Remote Control Louvre for airflow Refrigerant pipes 10 Interconnecting Cable 11 Optional Wall Controller OUTDOOR UNIT... -
Page 7: Panel
PANEL Do not block the air inlets / outlets on the cassette, as this will reduce the units performance and may lead to damage. -
Page 8: Remote Control
REMOTE CONTROL The remote control has a range of up to 8m. Point the remote control at the receiver in the interior unit. A beep confirms that the remote control signal has been received. REMOTE OPERATION Turn the appliance on using the ON/OFF button. -
Page 9: Setting Up The Remote
Temperature units can be changed on the remote by altering the switch under the battery cover. Remove the batteries, move the switch to the desired units then replace the batteries. TEMPERATURE The desired temperature is set with the up and/or down button, within the limits of the thermostat: 16°C –... -
Page 10: Functions
FUNCTIONS COOL 1. Press the MODE button until the COOL indicator appears. 2. Set the desired temperature. 3. Use the FAN button to set the fan speed. HEAT 1. Press the MODE button until the HEAT indicator appears 2. Set the desired temperature. 3. - Page 11 SLEEP MODE 1. Press the SLEEP button 2. Set the desired temperature. 3. Press the SLEEP button; The SLEEP indicator will appear on the display. Cancel the sleep mode by pressing the button again. 4. The fan will operate at low speed. 5.
- Page 12 IMPORTANT INFORMATION AUTO RESTART The air conditioner will automatically restart when electricity is restored after a power cut. If in doubt, check the settings. RANGE OF INTERNAL THERMOSTAT The internal thermostat can be set at a desired temperature between 16 and 32°C. Note that whether the desired value is achieved depends on the room size, temperature and insulation of the room.
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Page 13: Wifi Control
Please note that your air conditioner requires a good signal during the setup process. Your air conditioner is designed to be connected to a 2.4ghz network, and the connection is set up using the TCL “SMART LIFE” app. We would advise on using the QR codes below to ensure the correct app is downloaded. -
Page 14: Activating The App
QR code below, or press “Enter Activation Code” and enter the activation code: TCL REGISTER THE APP Upon the first use, an account will need to be registered. Click on the “Register” button to enter the registration screen. The... -
Page 15: Sms Registration
SMS REGISTRATION Press on the option at the bottom of the screen to choose the option for registering with a mobile number. You will receive an activation code via SMS. Enter the activation code into the verification code box, before entering your new password in the box below. Please note the password should be at least 6 characters and include letters and numbers. -
Page 16: Connection Methods Available For Setup
CONNECTION METHODS AVAILABLE FOR SETUP The air conditioner has two different setup modes, CF (Quick Connection) and AP (Access Point). The CF mode is a quick and simple way to set the unit up. The AP connection uses a direct local wifi connection between your phone and the air conditioner to upload the network details. -
Page 17: Connecting Using Cf Mode (Quick Connection)
CONNECTING USING CF MODE (QUICK CONNECTION) 1. Ensure that the display on the air conditioner is displaying CF before pressing “Next Step” (otherwise to change the connection mode: Quickly press the display button on the remote 6 times and wait 10 seconds until CF is displayed) 2. -
Page 18: Connecting Using Ap Mode (Alternative Method)
CONNECTING USING AP MODE (ALTERNATIVE METHOD) 1. Ensure that the screen on the air conditioner is displaying AP (otherwise to change the connection mode: Quickly press the display button on the remote 6 times and wait 10 seconds until AP is displayed) 2. - Page 19 The app will automatically upload the connection information to the air conditioner, once the connection is completed, a message will be displayed to confirm. On this page there is the option to rename the air conditioner to something more relevant. If the connection fails, please retry the connection, failing this try connecting using the CF mode connection.
- Page 20 CONTROLLING YOUR DEVICE THROUGH THE APP Now that your air conditioner is linked up to your network, you can control it from your phone. Select your device in the device list to gain access to the controls for the device. Use the + and –...
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Page 21: Using The Timer Function
USING THE TIMER FUNCTION The timer can be used to either set a time for the air conditioner to turn on (and specify the settings it will run with), or a time for the unit to turn off. Multiple timers can be used together to build a schedule with on and off times. -
Page 22: More Settings
MORE SETTINGS When on the main screen the three dots in the top right hand corner give you access to the settings options for the app. This a number of extra options for modifying the name of the air conditioner, and removing a device from the app. -
Page 23: Maintenance
MAINTENANCE FILTERS Ensure the power is turned off to the unit before attempting to service the filters. REMOVING THE GRILL 1. Push the two grill switched towards the centre to unhook the grill before pulling the centre of the panel downwards. -
Page 24: End Of Season
END OF SEASON If the air conditioner is not going to be used for an extended period: • Set in fan mode on a slightly warm day so that the inside of the appliance dries out. • Switch off the power at the fuse box and remove the batteries from the remote control. •... -
Page 25: Installation Guide
INSTALLATION GUIDE SAFETY Only qualified personnel should install this appliance. This installation manual is intended for use by individuals possessing adequate backgrounds and qualifications in electrical, electronic, refrigerant and mechanical fields. Any attempt to install or repair the appliance may result in personal injury and property damage. - Page 26 sunlight; We will not be liable for problems caused by installation in an unsuitable location. The appliance must be installed 2 - 3m above floor level. The unit must be mounted with an earth wire with the specified section area and securely mounted;...
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Page 27: Tools Recommended For Installation
TOOLS RECOMMENDED FOR INSTALLATION Please note this is not an exhaustive list, and is provided as guidance for the most commonly required tools. Tape Measure Screwdrivers Electric Drill Hammer Core Hole Cutter Number 14 (7mm) Pencil and Chalk Spirit Level Masonry Drill 4 x M10 threaded 7mm Wall Plugs... -
Page 28: Installation Of The Indoor Cassette Unit
INSTALLATION OF THE INDOOR CASSETTE UNIT Where possible the following areas should be avoided to avoid potential problems with the appliance and/or safety risks: 1. Where flammable gas is likely to be in the air. 2. Where the air has a high salt content 3. - Page 29 PREPARATION WORK ON THE CEILING The indoor cassette unit is designed to be supported by 4 x threaded rods, connecting it to a solid structure above. The unit must be installed in accordance with current building regulations and the Installation method should be adjusted depending on the structure of the ceiling.
- Page 30 HANGING THE CASSETTE UNIT Hanging Bolt Nut (Up Side) Adjust the under side of the gasket Gasket (Up Side) so it sits 90mm above the ceiling. Installing Ear Overhang the cassette unit above the ceiling, slotting the bars into the brackets on the cassette unit and Gasket (Under Side) tightening into position, ensuring...
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Page 31: Drainage Pipe Installation
DRAINAGE PIPE INSTALLATION Ensure that the drainage pipe used has sufficient insulation to prevent condensation forming on the pipework. As the drain is gravity fed, it must decline at a slight angle (2/100) with no twisting or bending to aid drainage. -
Page 32: Drainage Test
DRAINAGE UPWARDS Upon leaving the unit the drainage pipe can have an initial horizontal lift of upto 360mm, before starting the downwards inclination indicated on the previous page. This must be within 100mm of the drainage pipe leaving Below 100mm the cassette unit. -
Page 33: Panel Installation
PANEL INSTALLATION The panel should be installed after the pipwork and wiring have been connected. Following installation ensure that the gaps between the panel and the ceiling are sealed to prevent air and liquid leakage. 1. Push the two grill switched towards the centre to unhook the grill before pulling the centre of the panel downwards to remove it from the panel. -
Page 34: Installation Of The Outdoor Unit
INSTALLATION OF THE OUTDOOR UNIT Try to move the product to the installation location in its original packaging As the gravity center of the unit is not at the installation center, special caution should be taken when using hoisting cables to lift it up During transport, the outdoor unit must not be tilted to over 45 degrees (also do not store the unit horizontally. -
Page 35: Refrigerant Pipe Installation
REFRIGERANT PIPE INSTALLATION The system is not provided with pipework or interconnecting wires, which should be supplied by the engineer and cut to the appropriate size. The unit is precharged for 5 metres of pipework and refrigerant must be added if the pipe length is more than 5 metres. This operation can only be performed by a professional F-Gas engineer, for the additional gas amount, see the below: Max difference Diameter... - Page 36 NOTES: The copper pipe used in the refrigeration lines are very soft, high pressure copper and prone to get damaged if not handled correctly. Try to avoid bending or stretching the pipework. Always ensure the pipes are protected when running through the wall to help prevent damage to the pipes.
- Page 37 STANDARD PIPELINES CONNECTION & AIR PURGING No dust or any other particles, air or moisture should be allowed to enter the air conditioning system. Careful attention should be paid when pipeline connection for outdoor unit is made. Try to avoid repeated curves as much as possible; otherwise damage to the copper pipes may occur. Suitable wrenches should be used when the pipeline connection is done so as to ensure appropriate torque (refer to following torque table).
- Page 38 AIR PURGING WITH VACUUM PUMP Please note this should be completed for each refrigerant circuit (each indoor unit) Check that pipelines connection have been properly connected, remove the charging port cap, and connect the manifold gauge and the vacuum pump to the charging valve using service hoses as shown Open the valve on the low-...
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Page 39: Electrical Connection Of The Air Conditioner
ELECTRICAL CONNECTION OF THE AIR CONDITIONER The electrical connections can be found under the protective plastic cover. Remove this from the side of the outdoor unit to gain access to the electrical connections. Connect the indoor power and control wires with the matching outdoor wire as per the electrical diagram. -
Page 40: Electrical Wiring Diagrams
ELECTRICAL WIRING DIAGRAMS Please note: The diagrams provided in the manual are for guidance only. Due to continual product development the diagrams provided on the units themselves should be followed where any discrepancies are found Connection of Panel to the Cassette Indoor PCB... - Page 41 Outdoor PCB Outdoor PCB iQool-C2MS12K12K Outdoor PCB Outdoor PCB...
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Page 42: Troubleshooting And Self Diagnosis
TROUBLESHOOTING AND SELF DIAGNOSIS MALFUNCTION POSSIBLE CAUSE The appliance Power failure does not Damaged indoor/outdoor unit fan motor operate Faulty compressor thermomagnetic circuit breaker Faulty protective device or fuses Loose connections Self protection in adverse conditions Voltage higher / lower than the voltage range Active TIMER-ON function Damaged electronic control board Strange odour... - Page 43 ERROR SIGNALS ON THE DISPLAY In case of error, the display on the indoor unit shown the following error codes: Error Code Failure type Indoor and outdoor communication failure Outdoor communication failure Indoor room temperature sensor Indoor coil temperature sensor Outdoor coil temperature sensor System abnormity Model configuration wrong...
- Page 44 OUTDOOR UNIT FAULT CODES The outdoor unit has an LED on the power board. This LED will be illuminated when the compressor is running and blink 1s on and 1s off when the compressor is in standby. If there is a fault on the outdoor unit, it will blink on and off for half a second at a time, followed by a 3s gap.
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Page 45: Wifi Control Troubleshooting
WIFI CONTROL TROUBLESHOOTING Description Possible Cause 4. Check the mobile device is connected to WIFI 5. Check the AC is connected Air conditioner 6. Check that any firewall or other restrictions are causing can’t be configured problems successfully 7. Check the router is functioning normally 8. -
Page 46: Technical Specification
TECHNICAL SPECIFICATION iQool-C3MS9K9K9K iQool-C2MS12K12K Model Rated voltage and frequency (Ph-V-Hz) 1Ph/220-240V~/50Hz 1Ph/220-240V~/50Hz Fuse Required Mode Cooling Heating Cooling Heating Rated capacity (W) Single 2637 2637 3517 3517 Double / Triple 8200 9050 6150 6600 (3100~8790) (2550~9800) (2800~6600) (2450~6900) Power input (W) -
Page 47: Appendix
Dimension (L*W*H) (mm) 940×910×340 900x660x310 Packaging (L*W*H) (mm) 1030×950×430 1050x715x425 Net / Gross Weight (Kg) 68/80 50/55 Noise – Sound pressure level (dB/A) Noise – Sound power level (dB/A) Refrigerant type/weight R410A/2800g R410A/2300g Defrost mode Automatic defrosting Automatic defrosting C – 53 C –... - Page 48 WARRANTY INFORMATION TCL guarantee provides cover against material or manufacturing faults. This means that if your air conditioner develops a fault during the guarantee period, we will arrange for it to be repaired or replaced. Faults arising from a faulty installation are specifically excluded.