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USER AND INSTALLATION MANUAL
WHITE
iQool9
iQool12
iQool18
iQool24
SMART WIFI CONTROLLED WALL MOUNTED
INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP
Thank you for choosing a TCL Air Conditioner
Please read this user manual before using this innovative
Air Conditioner and keep it safe for future reference.
BLACK
iQool9B
iQool12B
iQool18B
iQool24B
9,000 BTU
12,000 BTU
18,000 BTU
24,000 BTU
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Summary of Contents for TCL iQool9B
- Page 1 24,000 BTU SMART WIFI CONTROLLED WALL MOUNTED INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP Thank you for choosing a TCL Air Conditioner Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference.
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Page 2: Table Of Contents
CONTENTS CONTENTS SAFETY INSTRUCTIONS OPERATION INDOOR UNIT OUTDOOR UNIT REMOTE CONTROL SETTING UP THE REMOTE DISPLAY PANEL FUNCTIONS WIFI CONTROL BEFORE YOU START DOWNLOAD THE APP TO YOUR PHONE ACTIVATING THE APP REGISTER THE APP EMAIL REGISTRATION SMS REGISTRATION FORGOTTEN PASSWORD CONNECTION METHODS AVAILABLE FOR SETUP CHANGING BETWEEN CONNECTION TYPES ADDING A DEVICE... -
Page 3: Safety Instructions
SAFETY INSTRUCTIONS IMPORTANT! Carefully read the instructions before operating the unit This appliance comprises of an indoor and an outdoor unit. The indoor slim evaporator is designed exclusively for indoor installations while the external condenser can be installed outside while still away from flood water or snow line. ... - Page 4 Do not clean the unit by spraying it or immersing it in water. Any service other than regular cleaning or filter replacement should be performed by an authorized service representative or a qualified air conditioning engineer. Failure to comply could result in a voided warranty.
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Page 5: Operation
OPERATION COOLING MODE The compressor (6) in the external unit compresses the refrigerant into a high-temperature, high- pressure gas. When this gas flows along the cooling fins of the condenser (7), heat is exuded and the gas condenses into a liquid, which is then led to the evaporator (1) in the indoor unit. The liquid expands into a gas at a low temperature and low pressure. -
Page 6: Indoor Unit
INDOOR UNIT Description Front panel Air filter Optional filter LED Display Signal receiver Terminal block cover Ionizer generator (not applicable on all models) Deflectors Emergency button Indoor unit rating label Airflow direction louver OUTDOOR UNIT Description Air outlet grille Outdoor unit rating label Terminal block cover Gas valve Liquid valve... -
Page 7: Remote Control
REMOTE CONTROL The remote control has a range of up to 8m. Point the remote control at the receiver in the interior unit. A beep confirms that the remote control signal has been received. REMOTE OPERATION Turn the appliance on using the ON/OFF button. -
Page 8: Setting Up The Remote
Temperature units can be changed on the remote by altering the switch under the battery cover. Remove the batteries, move the switch to the desired units then replace the batteries. TEMPERATURE The desired temperature is set with the up and/or down button, within the limits of the thermostat: 16°C –... -
Page 9: Functions
FUNCTIONS COOL 1. Press the MODE button until the COOL indicator appears. 2. Set the desired temperature. 3. Use the FAN button to set the fan speed. HEAT 1. Press the MODE button until the HEAT indicator appears 2. Set the desired temperature. 3. - Page 10 SLEEP MODE 1. Press the SLEEP button 2. Set the desired temperature. 3. Press the SLEEP button; The SLEEP indicator will appear on the display. Cancel the sleep mode by pressing the button again. 4. The fan will operate at low speed. 5.
- Page 11 IMPORTANT INFORMATION AUTO RESTART The air conditioner will automatically restart when electricity is restored after a power cut. If in doubt, check the settings. RANGE OF INTERNAL THERMOSTAT The internal thermostat can be set at a desired temperature between 16 and 32°C. Note that whether the desired value is achieved depends on the room size, temperature and insulation of the room.
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Page 12: Wifi Control
Please note that your air conditioner requires a good signal during the setup process. Your air conditioner is designed to be connected to a 2.4ghz network, and the connection is set up using the TCL “SMART LIFE” app. We would advise on using the QR codes below to ensure the correct app is downloaded. -
Page 13: Activating The App
QR code below, or press “Enter Activation Code” and enter the activation code: TCL REGISTER THE APP Upon the first use, an account will need to be registered. Click on the “Register” button to enter the registration screen. The... -
Page 14: Sms Registration
SMS REGISTRATION Press on the option at the bottom of the screen to choose the option for registering with a mobile number. You will receive an activation code via SMS. Enter the activation code into the verification code box, before entering your new password in the box below. Please note the password should be at least 6 characters and include letters and numbers. -
Page 15: Connection Methods Available For Setup
CONNECTION METHODS AVAILABLE FOR SETUP The air conditioner has two different setup modes, CF (Quick Connection) and AP (Access Point). The CF mode is a quick and simple way to set the unit up. The AP connection uses a direct local wifi connection between your phone and the air conditioner to upload the network details. -
Page 16: Connecting Using Cf Mode (Quick Connection)
CONNECTING USING CF MODE (QUICK CONNECTION) 1. Ensure that the display on the air conditioner is displaying CF before pressing “Next Step” (otherwise to change the connection mode: Quickly press the display button on the remote 6 times and wait 10 seconds until CF is displayed) 2. -
Page 17: Connecting Using Ap Mode (Alternative Method)
CONNECTING USING AP MODE (ALTERNATIVE METHOD) 1. Ensure that the screen on the air conditioner is displaying AP (otherwise to change the connection mode: Quickly press the display button on the remote 6 times and wait 10 seconds until AP is displayed) 2. - Page 18 The app will automatically upload the connection information to the air conditioner, once the connection is completed, a message will be displayed to confirm. On this page there is the option to rename the air conditioner to something more relevant. If the connection fails, please retry the connection, failing this try connecting using the CF mode connection.
- Page 19 CONTROLLING YOUR DEVICE THROUGH THE APP Now that your air conditioner is linked up to your network, you can control it from your phone. Select your device in the device list to gain access to the controls for the device. Use the + and –...
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Page 20: Using The Timer Function
USING THE TIMER FUNCTION The timer can be used to either set a time for the air conditioner to turn on (and specify the settings it will run with), or a time for the unit to turn off. Multiple timers can be used together to build a schedule with on and off times. -
Page 21: More Settings
MORE SETTINGS When on the main screen the three dots in the top right hand corner give you access to the settings options for the app. This a number of extra options for modifying the name of the air conditioner, and removing a device from the app. -
Page 22: Maintenance
MAINTENANCE FILTERS Ensure the power is turned off to the unit before attempting to service the filters. OPENING THE FRONT PANEL: At the recesses, pull the front part up with both hands. The front panel will stay horizontal (at around 90°). CLOSING THE FRONT PANEL: Press the front part down at the sides and in the middle. -
Page 23: End Of Season
END OF SEASON If the air conditioner is not going to be used for an extended period: • Set in fan mode on a slightly warm day so that the inside of the appliance dries out. • Switch off the power at the fuse box and remove the batteries from the remote control. •... -
Page 24: Installation Guide
INSTALLATION GUIDE SAFETY Only qualified personnel should install this appliance. This installation manual is intended for use by individuals possessing adequate backgrounds and qualifications in electrical, electronic, refrigerant and mechanical fields. Any attempt to install or repair the appliance may result in personal injury and property damage. ... - Page 25 INDOOR UNIT POSITION The air inlet and outlet vent should be away from any obstruction, ensuring that there is a good airflow through the whole air-conditioned space. Select a position where the condensing water can be easily drained out, and the indoor unit can be easily connected to outdoor unit. The wall where the unit is fixed should be strong enough to withstand the full weight and vibration of the...
- Page 26 RECOMMENDED INSTALLATION SPACING DIAGRAM...
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Page 27: Tools Recommended For Installation
TOOLS RECOMMENDED FOR INSTALLATION Tape Measure Screwdrivers Electric Drill Hammer Pencil and Chalk Core Hole Cutter Number 14 (7mm) Spirit Level Masonry Drill 7mm Wall Plugs Small Stepladder 1.5 inch number 10 Protective Glasses screws and Mask Pipe and Cable Circuit Breaker 2 Inch Pipe Clips 4 inch Plastic Ties... - Page 28 1. Check the area for any hidden 2. Mark the right hand backplate 3. Remove the backplate and drill a wires or pipes. screw position. 7mm hole. 4. Tap a 7mm wall plug into position. 5. Screw the backplate to the wall 6.
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Page 29: Information Regarding The Installation Of The Indoor Unit
INFORMATION REGARDING THE INSTALLATION OF THE INDOOR UNIT INSTALLING THE REAR PANEL 1. Always mount the rear panel horizontally. Due to the water tray within the indoor unit we would advise that the outlet of the water tray should be fractionally lower when installing as this will aid drainage of the condensate collected. -
Page 30: Installation Of The Outdoor Unit
Notes: 1. The height of the installed unit is recommended to be > 200 cm. Either the indoor unit or the outdoor unit can be higher, but the height difference must comply with a max. 5 metres level difference. 3. Try to avoid bending the pipes as much as possible so as to avoid possible negative impacts upon the performances of the unit. - Page 31 STANDARD PIPELINES CONNECTION & AIR PURGING No dust or any other particles, air or moisture should be allowed to enter the air conditioning system. Careful attention should be paid when pipeline connection for outdoor unit is made. Try to avoid repeated curves as much as possible; otherwise damage to the copper pipes may occur. Suitable wrenches should be used when the pipeline connection is done so as to ensure appropriate torque (refer to following torque table).
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Page 32: Install The Water Drainage Pipe
ADDING REFRIGERANT Refrigerant must be added if the pipe length is more than 5 metres (16'5"). This operation can only be performed by a professional F-Gas engineer, for the additional gas amount, see the below Liquid pipe Additional Additional Refrigerant diameter Refrigerant Φ6.3 or Φ6 (1/4) - Page 33 NOTES: The copper pipe used in the refrigeration lines are very soft, high pressure copper and prone to get damaged if not handled correctly. Try to avoid bending or stretching the pipework. Always use the pipe’s foam protectors and the plastic ring before putting the pipes through the wall.
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Page 34: Electrical Connection Of The Air Conditioner
ELECTRICAL CONNECTION OF THE AIR CONDITIONER The electrical connections can be found under the protective plastic cover. Remove this from the side of the outdoor unit to gain access to the electrical connections. Connect the indoor power and control wires with the matching outdoor wire as per the electrical diagram. - Page 35 ELECTRICAL WIRING DIAGRAMS Please note: The diagrams provided in the manual are for guidance only. Due to continual product development the diagrams provided on the units themselves should be followed where any discrepancies are found iQool9(B), iQool12(B), iQool18(B)
- Page 36 iQool24(B)
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Page 37: Troubleshooting And Self Diagnosis
TROUBLESHOOTING AND SELF DIAGNOSIS MALFUNCTION POSSIBLE CAUSE The appliance Power failure does not Damaged indoor/outdoor unit fan motor operate Faulty compressor thermomagnetic circuit breaker Faulty protective device or fuses Loose connections Self protection in adverse conditions Voltage higher / lower than the voltage range Active TIMER-ON function Damaged electronic control board Strange odour... - Page 38 ERROR SIGNALS ON THE DISPLAY In case of error, the display on the indoor unit shown the following error codes: Error Light flash code Failure type Code Run & Timer – both blinking Indoor and outdoor communication failure Run & Timer – both blinking Outdoor communication failure Run –...
- Page 39 OUTDOOR UNIT FAULT CODES The outdoor unit has an LED on the power board. This LED will be illuminated when the compressor is running and blink 1s on and 1s off when the compressor is in standby. If there is a fault on the outdoor unit, it will blink on and off for half a second at a time, followed by a 3s gap.
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Page 40: Wifi Control Troubleshooting
WIFI CONTROL TROUBLESHOOTING Description Possible Cause 4. Check the mobile device is connected to WIFI 5. Check the AC is connected Air conditioner 6. Check that any firewall or other restrictions are causing can’t be configured problems successfully 7. Check the router is functioning normally 8. -
Page 41: Technical Specification
TECHNICAL SPECIFICATION iQool9 – V4 iQool12 – V4 iQool18 – V4 iQool24 – V4 Model iQool9B iQool12B iQool18B iQool24B Rated voltage and frequency 1Ph/220- 1Ph/220- 1Ph/220- 1Ph/220- (Ph-V-Hz) 240V~/50Hz 240V~/50Hz 240V~/50Hz 240V~/50Hz Fuse Required Mode Cooling Heating Cooling Heating Cooling... -
Page 42: Appendix
Dimension (L*W*H) 715×240×492 715×240×492 780×602×347 845x693x336 (mm) Packaging (L*W*H) 818×325×520 818×325×520 890×628×385 960×732×430 (mm) Net / Gross Weight 22/26 22/26 36/41 46/55 (Kg) Noise – Sound pressure level (dB/A) Noise – Sound power level (dB/A) Refrigerant R32/530g R32/550g R32/920g R32/1060g type/weight Defrost mode Automatic... - Page 43 WARRANTY INFORMATION TCL guarantee provides cover against material or manufacturing faults. This means that if your air conditioner develops a fault during the guarantee period, we will arrange for it to be repaired or replaced. Faults arising from a faulty installation are specifically excluded.
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