Returning A Product To Federal Signal - Federal Signal Corporation Pathfinder Installation And Maintenance Instructions Manual

Chapter 8: Servicing the Pathfinder

Returning a Product to Federal Signal

Before returning a product to Federal Signal, call 800-264-3578, 800-433-9132, or 800-824-0254
to obtain a Returned Merchandise Authorization number (RMA number). To expedite the process,
please be prepared with the following information:
• Your Federal Signal customer or account number.
• The purchase order number under which the items were purchased.
• The shipping method.
• The model or part number of the product being returned.
• The quantity of products being returned.
• Drop ship information as needed.
• Any estimate required.
When you receive your RMA Number:
• Write the RMA number on the outside of the box of returned items.
• Reference the RMA number on your paperwork inside of the box.
• Write the RMA number down, so that you can easily check on status of the returned equipment.
Send all material with the issued RMA Number to:
Federal Signal Corporation
2645 Federal Signal Drive
University Park, IL 60484-3167
Attn: Service Department
RMA: #__________
Pathfinder
TM 35