Mitsubishi Electric 800 Series Installation Manualline page 16

WARRANTY
When using this product, make sure to understand the warranty described below.
1. Warranty period and coverage
We will repair any failure or defect (hereinafter referred to as "failure") in our FA equipment (hereinafter
referred to as the "Product") arisen during warranty period at no charge due to causes for which we are
responsible through the distributor from which you purchased the Product or our service provider. However,
we will charge the actual cost of dispatching our engineer for an on-site repair work on request by customer
in Japan or overseas countries. We are not responsible for any on-site readjustment and/or trial run that may
be required after a defective unit are repaired or replaced.
[Term]
The term of warranty for Product is twelve months after your purchase or delivery of the Product to a place
designated by you or eighteen months from the date of manufacture whichever comes first ("Warranty
Period"). Warranty period for repaired Product cannot exceed beyond the original warranty period before any
repair work.
[Limitations]
(1) You are requested to conduct an initial failure diagnosis by yourself, as a general rule. It can also be
carried out by us or our service company upon your request and the actual cost will be charged.
However, it will not be charged if we are responsible for the cause of the failure.
(2) This limited warranty applies only when the condition, method, environment, etc. of use are in compli-
ance with the terms and conditions and instructions that are set forth in the instruction manual and user
manual for the Product and the caution label affixed to the Product.
(3) Even during the term of warranty, the repair cost will be charged on you in the following cases;
• a failure caused by your improper storing or handling, carelessness or negligence, etc., and a
failure caused by your hardware or software problem
• a failure caused by any alteration, etc. to the Product made on your side without our approval
• a failure which may be regarded as avoidable, if your equipment in which the Product is
incorporated is equipped with a safety device required by applicable laws and has any function or
structure considered to be indispensable according to a common sense in the industry
• a failure which may be regarded as avoidable if consumable parts designated in the instruction
manual, etc. are duly maintained and replaced
• any replacement of consumable parts (condenser, cooling fan, etc.)
• a failure caused by external factors such as inevitable accidents, including without limitation fire and
abnormal fluctuation of voltage, and acts of God, including without limitation earthquake, lightning
and natural disasters
• a failure generated by an unforeseeable cause with a scientific technology that was not available at
the time of the shipment of the Product from our company
• any other failures which we are not responsible for or which you acknowledge we are not
responsible for
2. Term of warranty after the stop of production
(1) We may accept the repair at charge for another seven (7) years after the production of the product is
discontinued. The announcement of the stop of production for each model can be seen in our Sales
and Service, etc.
(2) Please note that the Product (including its spare parts) cannot be ordered after its stop of production.
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