Appendix; Troubleshooting - Siemens Gigaset SX541 WLAN dsl Manual

Appendix

Troubleshooting

This chapter describes common problems and their solution. The Gigaset SX541 WLAN
dsl is easy to monitor thanks to its LED displays. Problems can be quickly identified. If
you cannot solve the connection problem after checking the LED displays, please con-
sult the other sections of the following table.
Symptom
Power lamp does not light
up.
The LAN LED on a connected
device does not light up.
The ADSL LED does not light
up after synchronisation.
Possible cause and solutions
No power supply.
ì
Check whether the mains adapter is connected to
the Gigaset SX541 WLAN dsl and a power outlet.
ì
Check whether the device is switched on.
ì
Check whether the power outlet and the mains
adapter are working properly. If the mains adapter
is not working properly, please get in touch with
our customer service unit (see Quick Start Guide).
No LAN connection
ì
Make sure that the connected device is switched
on.
ì
Check whether the Ethernet cable is plugged in.
ì
Check that you are using the right cable type
(CAT5) and that the cable is not too long (100 m).
ì
Check that the network card on the connected
device and the cables are not defective. If neces-
sary, replace a defective network card or cable.
ì
Use the Windows device manager (My Computer –
Properties) to check whether the network card is
functioning. If you see a red cross or a question
mark, then the driver may not have been installed
or there is a resource conflict. Follow the Windows
instructions to remedy the problem.
ì
Check the cable. Check that the cable is correctly
connected to the splitter.
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