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11. Troubleshooting
11.1 Hardware Installation
The PC cannot be booted.
Check to see if all cables were connected properly.
11.2 Device Driver Installation/Operating System
"Fax operation not possible."
Fax operation is only possible with software using the CAPI interface. Check
software installation if needed.
"Dial-up connection not possible."
Check to see if the device is connected to the S
activate the Ignore dial tone setting of the software used if the device is connected
to a PBX. If a connection still cannot be established, check the PABX hookup, and if
necessary contact our support hotline.
"No calls can be accepted."
Check the settings of your software to see whether it is set to automatic or manual
answer. Furthermore, ensure that the correct MSN has been assigned to the
device.
"Internet connection cannot be established."
Check to see if the TCP/IP is activated in the Network applet of the Control Panel.
Check the Dial-Up Network Windows online help topic to see which other protocols
must be activated.
"Device not recognized."
Start the PC with only indispensable boards installed, plus the ISDN Adapter. If the
device still is not recognized, please exchange or check for system compatibility
with the ISDN Adapter.
11. Troubleshooting
bus. It will usually be necessary to
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