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Dial-up Network
Dial-up Network
User account not
shows " verifying
valid
user name and
password" but
then stops
Dial-up Network
Wrong phone
does not show
number
" verifying user
name and
password" and
stops
Dial-up Network
Incorrect network
shows " logging
protocol
onto the network"
but then stops
Dial-up Network
ISDN Adapter not
does not show
installed
the ISDN Adapter
in the modem list
Dial-up Network
Driver not started
cannot find the
ISDN Adapter
while dialing
Driver hangs
Dial-up Network
Second B
does not work
channel not free
with ML-PPP
Server does not
support ML-PPP
11. Troubleshooting
Connection has
Consult dial-up
been established.
server
Are the , user ID
administrator for
and password
help.
valid?
Is the phone
Consult dial-up
number of dial-up
server
server correct?
administrator for
help.
Connection has
Consult dial-up
been established,
server
user ID and
administrator for
password are
help.
valid. Are the
networking
settings correct
(IPX, TCP/IP
etc.)?
Does the ISDN
Install ISDN
Adapter appear
Adapter.
in the network
adapter list of the
Device Manager?
Does the ISDN
Uninstall the
Adapter appear
ISDN Adapter
in the network
and reinstall.
adapter list of the
Device Manager?
Do other ISDN
Reboot.
applications
work?
Do other devices
Terminate all
on the ISDN line
connections with
use the second B
other ISDN
channel while
devices.
ML-PPP is in
use?
Does single PPP
Consult dial-up
work? Check
server
connectivity.
administrator.
59
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