Introduction; Technical Support - Ixon IXrouter3 IX2400 Installation Manual

Cloud enable your machines

Introduction

Thank you for purchasing the IXrouter3. The IXrouter is the standard and most supported
hardware for IXON's IXplatform. The IXrouter makes it convenient to remotely connect to
your equipment, while the built-in firewall keeps your equipment safe from outside
threats.
Configuration is as easy as inserting a USB flash drive, which contains your configuration
file, into the IXrouter's USB port. The configuration file can be generated from the [Tools]
page on the IXplatform.

Technical support

If for any reason you need technical assistance, please have a look at our easy-to-read and
exhaustive online support articles and guides (support.ixon.cloud), send us an e-mail
(support@ixon.cloud), or give us a call at +31 85 744 11 05. Our technical support is available
from 8:00 to 17:00 Central European Time, Monday through Friday, and will answer your
questions as soon as possible.
If you have a comment, question, or suggestion about any of our products, services, or
manuals, don't hesitate to let us know.
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