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Motorola AL 200 Installation Manual

Multi-user modem
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3UHOLPLQDU\
Motorola AL 200 Multi-User Modem
Installation Manual

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Summary of Contents for Motorola AL 200

  • Page 1 3UHOLPLQDU\ Motorola AL 200 Multi-User Modem Installation Manual...
  • Page 2 Notice ©2000 Motorola, Inc. 20 Cabot Boulevard Mansfield, Massachusetts 02048 (508) 261-4000 All rights reserved Printed in U.S.A. Restricted Rights Notification for U.S. Government Users The software (including firmware) addressed in this guide is provided to the U.S. Government under agreement which grants the government the minimum “restricted rights”...
  • Page 3 Information and software in this document are proprietary to Motorola, Inc. (or its Suppliers) and without the express prior permission of an officer of Motorola, may not be copied, reproduced, disclosed to others, published, or used, in whole or in part, for any purpose other than that for which it is being made available.

  • Page 5: About This Manual

    Audience This manual is intended for the installer of the AL 200. Software Revision This manual is current for Release 1.0 of the AL 200 firmware. Level AL 200 Modem Motorola provides these manuals to support the AL 200: Documentation Set •...
  • Page 6 About This Manual (continued) Important Safety Notices These are important safety instructions: • Read Instructions Read all the safety and operating instructions before you operate the product. • Retain Instructions Retain the safety and operating instructions for future reference. • Heed warnings Adhere to all the warnings on the product and in the operating instructions.
  • Page 7 20 cm must be maintained from the antenna to any nearby persons. Customer Support For technical support within North America, contact Motorola Customer Support at (800) 544-0062. For technical support outside of North America, refer to the following World Wide Web site for your local Motorola representative: http://www.mot.com/MIMS/Multimedia/cont...
  • Page 9 About the Motorola AL 200 Multi-User Modem ......... Preparing for Installation ................Installing the AL 200 ..................Installing Motorola’s Net Manager Software ..........1-12 Training the Subscriber to Use the AL 200 ..........1-13 Appendix A. Specifications Appendix B. Connector Pinouts Using the Ethernet Port ................
  • Page 10 Contents (continued)
  • Page 11 Chapter 1 The Motorola AL 200 Multi-User Modem Overview Introduction This chapter introduces the Motorola AL 200 Multi-User Modem. The Motorola AL 200 Multi-User Modem...
  • Page 12 • Access remote network services, including the Internet and the World Wide Web, from multiple computers, simultaneously Local Network Hub In conjunction with broadband Internet access, or without it, the AL 200 performs as a network hub, enabling the computers in your home to communicate with one another.
  • Page 13 About the Motorola AL 200 Multi-User Modem The Motorola AL 200 Multi-User Modem...

  • Page 14: Preparing For Installation

    • Your cable service includes broadband Internet access • The service is functioning properly • The coaxial cable is installed and active in the room where the AL 200 is located • The site chosen for the AL 200 installation is within an appropriate distance...
  • Page 15 Preparing for Installation RF/USB Connection The computer connects to the AL 200 with a wireless Home RF USB adapter. This device plugs into the computer’s USB connector and communicates on the RF spectrum with the AL 200. For an RF/USB connection, these components must be installed and available on the...
  • Page 16 Preparing for Installation Ethernet Connection The computer connects to the AL 200 with an Ethernet network adapter. This device plugs into the computer’s Ethernet port (on the adapter card) and communicates on the Ethernet cable with the AL 200. For an Ethernet connection, these components must be installed and available on the...
  • Page 17 To turn the AL 200 on or off, connect or disconnect the power cord at the wall outlet. Do not disconnect using the connector at the back of the unit.
  • Page 18 Steps to Connect Home RF on AL 200 Step Action Connect a coaxial cable to the CABLE connector on the back of the AL 200 and to the cable termination point. Connect the power cable to the POWER connector on the back of the AL 200.
  • Page 19 Figure 1-3 shows AL 200 connections. ENET POWER CABLE RESET Antenna Coaxial Cable Optional Ethernet Connection to One Computer To Directional Coupler or Splitter (if necessary) Wall-Mount Transformer Power Supply Figure 1-3. AL 200 Multi-User Modem Cable Connections The Motorola AL 200 Multi-User Modem...
  • Page 20 Installing the AL 200 Wireline Computer Follow these steps to connect the AL 200 to one computer with Ethernet or USB Connections cable: Steps to Connect the AL 200, Wireline Ethernet or USB Step Action Connect the AL 200 to your computer in one of these ways:...
  • Page 21 Installing the AL 200 ENET POWER CABLE RESET Antenna Coaxial Cable Optional Ethernet Connection to One Computer To Directional Coupler or Splitter (if necessary) Wall-Mount Transformer Power Supply Figure 1-5. AL 200 Multi-User Modem Cable Connections The Motorola AL 200 Multi-User Modem 1-11...
  • Page 22 Step Action Ensure that Microsoft NetBUI and Microsoft Windows Networking are installed on the computer. Insert the Motorola Net Manager Software CD-ROM into the CD-ROM drive. If auto-run is enabled, the net manager setup program begins. Otherwise, → double click Motorola Net Manager setup.exe on the CD-ROM.
  • Page 23 Troubleshoot problems by noting changes in the color of the net manager system tray icon. Refer to the “Troubleshooting” topic in the on-line Help. Contacting If you cannot resolve a problem, contact Motorola Customer Support, as described in Technical Support the “Customer Support” section in the front of this manual.
  • Page 24 Training the Subscriber to Use the AL 200 1-14 The Motorola AL 200 Multi-User Modem...

  • Page 25: Specifications

    Specifications Introduction This section describes the specifications for the Motorola AL 200 Multi-User Modem. IP and MAC Layer This table describes the IP and MAC layer specifications for the AL 200. Specifications IP and MAC Layer Specification MAC performance 16 CPE MAC addresses and eight...
  • Page 26 Raw signaling rate 6.4 to 10.24 Mbps .32 to 5.12 Mbps 30.34 Mbps 42.88 Mbps Information rate 26.97 Mbps 38.81 Mbps Programmable Reed-Solomon block code Concatenation of Reed-Solomon block code and Trellis code; ITU J.83-B; DOCSIS RFI Sec 4.3.2 Physical and This table describes the physical and environmental specifications.
  • Page 27 Regulatory and This table describes the regulatory and power specifications. Power Regulatory Wall-mount Transformer Power Supply Specification Standards DOCSIS 1.0 compliance Ethernet/IEEE 802.3 ITU J83-B Safety UL 1950 CSA C22.2 No. 950 IEC 950 EN 60950 AS/NZS 3260 **last three may be incorrect/Randy Weaner/info Emissions FCC Part 15, Class B CISPR 22, Class B...

  • Page 29: Connector Pinouts

    Appendix B Connector Pinouts Pinouts Introduction This appendix describes the connector pinout requirements for the Motorola AL 200 Multi-user Modem. Ethernet Port The Ethernet (ENET) port on the rear panel of the modem is an 8-pin modular Connector connector. The connector conforms to the IEEE standard for 10/100BaseT access as defined in 802.3i.
  • Page 30 Power Connector The power supply terminates at a two conductor barrel connector on the back of the AL 200. This table describes the pinouts for the power connector. Signal Outer Contact Ground Inner Contact +12vdc (nominal) Connector Pinouts...
  • Page 31 Using the Ethernet Port Using the Ethernet Port Introduction This section shows examples of devices that can be connected to the AL 200 using an Ethernet connection and the required cabling. When You Connect Figure B-1 shows the connection between a cable modem ENET (10/100BT) port the AL 200 to a PC and the Ethernet LAN PC port using a Cat 5 UTP straight-through Ethernet cable.
  • Page 32 Using the Ethernet Port When You Connect Figure B-3 shows a connection between the AL 200 and a customer premise router the AL 200 to a using a crossover Ethernet cable (not supplied). The wiring diagram is included. Customer Premise...
  • Page 33 This appendix describes the AL 200 front and back panel lights and buttons. Front Panel Figure C-1 shows the front panel of the AL 200. The LEDs indicate connectivity status and also act as a diagnostic aid. Refer to the “LEDs” section on page C-2.
  • Page 34 This section lists the LED states. LEDs This table describes the AL 200’s front-panel LEDs. For information on LED status during modem states of operation, refer to the Diagnostics section in the Motorola io cable modem DM 100 Installation Manual.
  • Page 35 LEDs S1, S2, and S3 This table describes the status LEDs for the AL 200 during initial power-up. For LEDs information on changes in LEDs that indicate failures or other problems, refer to the Motorola io cable modem DM 100 Installation Manual.

  • Page 37: Regulatory Information

    Marking country-specific labels to indicate compliance. Canadian Emission Statements AL 200: This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiél brouilleur du Canada.
  • Page 38 Regulatory Information...
  • Page 39 A device located in the cable system headend that interfaces the hybrid fiber/coaxial (HFC) network to local or remote Internet Protocol (IP) networks. Termination System Motorola’s CMTS (Cable Router) provides connections between IP hosts and (CMTS) cable modems, and between the cable modems and the connected subscribers.
  • Page 40 communication network A facility that provides a data transfer service among the equipment attached to a network. Customer Premise Equipment at the end user premises. This equipment may be provided by the end user or service provider. Equipment (CPE) DOCSIS The Data-Over-Cable Service Interface Specifications.
  • Page 41 A device used to connect multiple devices to a LAN or similar structure to a headend. Hybrid Fiber/Coaxial A network where the trunk of the cable plant is fiber technology. The fiber is connected to a coaxial cable and the signal is converted so that it is compatible (HFC) network to that media.
  • Page 42 Media Access Control The hardware address usually “burned in” on a ROM for any device connected to the network. Ethernet cards in the subscriber PC have a MAC address. The Address (MAC) cable modem and the network interface card on a CMTS have MAC addresses. The MAC address is used by the link layer protocol to forward packets “one hop at a time”...
  • Page 43 Return loss is the ratio of the amount of power reflected by the device. RJ-45 An 8-pin modular connector on a Motorola cable modem or CMTS that connects the modem to a PC or external hub. Used as a 10BaseT or 100BaseT standard connector.
  • Page 44 upstream The direction of data flow from a cable modem subscriber to a CMTS. World Wide Web An interface to the Internet. You use the World Wide Web to navigate and hyperlink to other information on the Internet. Glossary-6...
  • Page 45 access setting 1-12 back panel A-2 cable connector B-1 cable subscriber 1-13 caution disconnected 1-7 modem connection and disconnection 1-7 operation with object on top of cable modem 1-7 power supply 1-7 caution description v CD-ROM 1-12 CISPR D-1 components 1-2 connecting multiple PCs to modem B-3 connections C-1 connectors...
  • Page 46 LED states C-2 LEDs A-2 MESSAGE LED C-2 multi-user modem front and back panels C-1 net manager software installing 1-12 network driver 1-5 on-line Help 1-13 PC LED C-2 PCMCIA 1-5 PHONE (HPNA) connector B-2 physical specifications A-2 pinouts ENET port B-1 modem to customer premise router B-4 modem to hub B-3 modem to PC B-3...
  • Page 47 troubleshooting 1-13 TUV D-1 UL D-1 USB cable connecting 1-10 USB port 1-5 warning service 1-2 warning description v Windows 1-5 Wireless HomeRF PCMCIA adapter 1-5 Wireless HomeRF USB adapter 1-5...