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CPEi 800
User Manual
User Manual
* Please see the Introduction Section


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   Summary of Contents for Motorola CPEi 800 Series

  • Page 1

    CPEi 800 Series User Manual User Manual * Please see the Introduction Section...

  • Page 2: Table Of Contents

    ..iii Chapter 1: Desktop CPEi 800 Series User Guide Overview ..............1-1 Powerful Features in a Single Unit .

  • Page 3: Table Of Contents

    Disposal of Motorola Equipment in EU Countries ....... . .

  • Page 4

    Introduction Introduction This User Manual is for the Motorola CPEi 800 and CPEi 825 models of desktop modems. The specific model numbers and additional details are included in the table below. Table i-1 Desktop modem models - Data only Data only models...

  • Page 5

    Introduction OCT 2010...

  • Page 6: Overview, Powerful Features In A Single Unit

    Chapter 1: Desktop CPEi 800 Series User Guide Overview Thank you for purchasing the Motorola CPE Indoor (CPEi) 800 Series desktop modem. The modem allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures. In addition, it offers you the ability to make Voice over Internet Protocol (VoIP) calls.

  • Page 7: Front Of The Cpe

    Desktop CPEi 800 Series User Guide Front of the CPE The front of the CPE unit contains LED Link/Activity indicators. The LEDs provide the status of the unit and signal strength indicators for easy adjustment during setup. Table 1-1 LED Indicator Interface...

  • Page 8: Operating Information

    Desktop CPEi 800 Series User Guide Figure 1-2: CPE Ports and Connections Reset Phone (VoIP) Ethernet Telephone Cable Connector Ethernet Cable Computer Power Cord DC Power CPEi 825 Connector Table 1-2 Port Descriptions Port Port Description recommended for accessing this button).

  • Page 9

    Desktop CPEi 800 Series User Guide OCT 2010...

  • Page 10: Before You Begin, Overview, Easy Setup

    Installation Chapter 2: Installation Overview To install the Desktop Modem Series, review the following sections: • Before You Begin • Easy Setup Before you Begin Before you begin installation, check that you have received the following items with your Desktop Modem: Table 2-1 In the box with your CPE, you should have Item Description...

  • Page 11: Advanced Setup, Procedure To Log Into The Cpe

    Enter the IP address: into Address field in order to gain access to your CPE. If you cannot access the CPE, refer to the chapter titled: Configuring TCP/IP for more information. 3. The Welcome to Motorola WiMAX CPE screen is displayed and prompts you for a password. OCT 2010...

  • Page 12: Setup Wizard And Authentication

    • Re-type your new password in the Confirm New Login Password box. • Click Next. If you forget your password, you can reset it back to the default (motorola) password. To reset the password, press and hold the reset button on the back of your CPE for 5 or more seconds.

  • Page 13

    Installation • Check the box that is called “Auto Adjust for Daylight Savings Time” if you live in a region that observes Daylight Savings Time. This box is checked by default. • Click the Next button. Step 3 - WiMAX Security The WiMAX Security tab contains your authentication method.

  • Page 14: Restart Button

    Installation Figure 2-2: Status Screen Restart Button Figure 2-3: Restart Button Restart Button OCT 2010...

  • Page 15

    Installation OCT 2010...

  • Page 16: Personalize Menu

    Basic Configuration Chapter 3: Basic Configuration Once the CPE setup has been completed, you can log in to your CPE from any computer on your home network. To log in type the device name in the address bar on your computer. The default device name is mywimax. This section describes the PERSONALIZE, INTERNET, and STATUS Menus that are available.

  • Page 17: Password Tab, Device Time Tab, Device Name Tab

    Basic Configuration Password Tab The password tab allows you to enable/disable password protection. You can also change your password here. Be sure to click the Apply button when finished Table 3-1 Password Tab Field or Button Description Enable Login Password Protection Checking this box requires login password protection.

  • Page 18: Restore Factory Settings Tab, Internet Menu

    Basic Configuration Restore Factory Settings Tab The Restore Factory Settings Tab resets your CPE to the manufacturers default settings. Be sure to click the Apply button if you are sure that you want to reset factory settings. Table 3-4 Restore Factory Settings Tab Field or Button Description Restore Factory Settings...

  • Page 19: Wimax Security Tab, Firewall Tab

    Basic Configuration WiMAX Security Tab The WiMAX Security tab contains your authentication method. Check with your service provider to determine if a user name and password are required for authentication purposes. Table 3-5 WiMAX Security Tab Field or Button Description EAP-TLS (default) or EAP-TTLS/MS- CHAPv2.

  • Page 20: Dynamic Dns Tab, Status Menu

    Basic Configuration Table 3-6 Firewall Tab Field or Button Description Enable ping from Internet Enables the CPE to respond to a ping from the Internet. This option would be enabled to allow testing only. Do not leave this enabled. Be sure to click the Apply button once you are finished. Dynamic DNS Tab Dynamic Domain Name Service (DDNS) allows a user with a non-static IP address to keep their domain name associated with an ever changing IP address.

  • Page 21: Telephony Menu

    Basic Configuration Figure 3-3: Status Menu Network Tab The Network tab provides any status associated with your WiMAX Wireless Broadband connection. Telephony Tab (CPEi 825 Models only) The Telephony tab provides any status associated with your telephony connection. Telephony Menu (CPEi 825 Models only) The telephony menu allows you to manage your Voice over Internet Protocol (VoIP) services.

  • Page 22: Account Tab

    Basic Configuration Figure 3-4: Telephony Menu Account Tab Please consult with your service provider for these settings. The Account Tab contains the following settings: Table 3-8 Account Tab Field or Button Description Name as provided by your service provider. Enter the Line password as provided by your service provider.

  • Page 23: Ring Tone Tab, Caller Id Tab

    Basic Configuration Ring Tone Tab The Ring Tone tab allows you to customize ring tones for your telephone(s). NOTE You need a phone connected to your CPE to hear ring tones. Table 3-9 Ring Tone Tab Field or Button Description tone for Line.

  • Page 24: Call Forwarding Tab

    Basic Configuration Call Forwarding Tab The Call Forwarding tab allows you to manage the call forwarding features for your telephone(s). The Call Forwarding tab contains the following: Table 3-11 Call Forwarding Tab Field or Button Description Check this box to enable basic call Enable Line Basic Forwarding forwarding on Line.

  • Page 25: Voice Mail Tab, Special Number Tab

    Basic Configuration Voice Mail Tab The voice mail tab allows you to see the status of your voice mail. Please contact your service provider to activate the voice mail feature if it is not already active. The Voice Mail Tab contains the following: Table 3-12 Voice Mail Tab Field or Button Description...

  • Page 26

    Basic Configuration Table 3-13 Special Number Tab Field or Button Description Call Forwarding Activate Dial this number to forward your calls to a different number. Call Forwarding Deactivate Dial this number to deactivate call forwarding. Call Forwarding Busy Activate Dial this number to forward calls to a different number when the line is busy.

  • Page 27

    Basic Configuration 3-12 OCT 2010...

  • Page 28: Port Forwarding Menu

    Advanced Configuration Chapter 4: Advanced Configuration The Advanced Configuration section describes the Port Forwarding, Local Address, and Control Panel menus. Port Forwarding Menu Port forwarding enables you to direct incoming traffic to specific LAN hosts (computers on your network) based on the protocol and port number. It is used to play Internet games or provide local services (such as web hosting) for a LAN group.

  • Page 29: Forwarding Tab, Local Address Menu

    Advanced Configuration Forwarding Tab Click the ADD button to create additional Port Forwarding rules. The Forwarding tab contains the following selections: Table 4-2 Forwarding Tab Field or Button Description specific row. Protocol) or UDP (User Datagram Protocol). external network access. network access.

  • Page 30: Dhcp Server Tab

    Advanced Configuration Figure 4-2: Local Address Menu DHCP Server Tab The DHCP Server tab enables Dynamic Host Configuration Protocol (DHCP) server functionality on the LAN, allowing the router to dynamically assign lease IP addresses to clients that connect to it from the local network. The DHCP Server Tab contains the following selections: Table 4-3 DHCP Server Tab Field or Button...

  • Page 31: Lease Status Tab, Lease Reservation Tab

    Advanced Configuration Table 4-3 DHCP Server Tab Field or Button Description DHCP Ending IP Address Sets the final IP address assigned by the DHCP server. If the DHCP server runs out of DHCP addresses, users cannot access network resources. If this happens, increase the Ending IP or reduce the Lease Time.

  • Page 32: Control Panel

    Advanced Configuration Table 4-5 Lease Reservation Tab Field or Button Description established lease reservation. Be sure to click the Delete button once you have selected the exception to be deleted. field is limited to 20 characters (only 5 appear in display) Enter the MAC address of the device.

  • Page 33: Software Tab, Certificate Tab, System Tab

    Advanced Configuration Figure 4-3: Control Panel Menu Software Tab The Software tab manages the software on your CPE device. It is also where you can upgrade device software. Use the BROWSE button to browse your computer for additional software packages. Once you have located the software package/update you would like to add to your device, click the Upgrade button.

  • Page 34: About Tab

    Advanced Configuration Table 4-6 System Tab Field or Button Description Language Used in User Interface Select the desired language for the user interface. The default language is English. Background Options are Sky Blue, Black, Blue, Gray and Green. Enable WiMAX Radio Interface Check this box to enable the WiMAX Radio Interface.

  • Page 35

    Advanced Configuration OCT 2010...

  • Page 36: Configuring Tcp/ip In Windows Xp

    Configuring TCP/IP Chapter 5: Configuring TCP/IP This section contains two examples of configuring TCP/IP in a Windows environment. Most computers already have the TCP/IP configuration enabled. Use the following procedures to verify that the configuration is set up. Configure all client computers on your network for TCP/IP (the protocol that controls communication among computers).

  • Page 37

    Configuring TCP/IP Figure 5-2: Network and Dial-up Connections In the steps that follow, a connection number like 1, 2, 3, etc., is a reference that is displayed on computers with multiple network interfaces. Computers with only one network interface may only see the label: Local Area Connection. 4.

  • Page 38

    Configuring TCP/IP Figure 5-4: Properties 6. If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to Step 10. Figure 5-5: Select Network Connection Type If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed: 7.

  • Page 39

    Configuring TCP/IP Figure 5-6: Select Network Protocol NOTE You might have to use the scroll bar to locate the Internet Protocol (TCP/ IP) setting 8. Click Internet Protocol (TCP/IP). 9. Click OK. The Local Area Connection number Properties window is re-displayed. 10.

  • Page 40

    Configuring TCP/IP 13. Click OK to accept the TCP/IP settings. 14. Click Close to close the Local Area Connection number Properties window. 15. Click OK. 16. If prompted to restart the computer and click OK again. Configuring TCP/IP in Windows XP 1.

  • Page 41

    Configuring TCP/IP Figure 5-10: Network and Internet Connections 4. Click Network Connections. Skip to Step 6. 5. If a classic view like Figure 5-11 is displayed, double-click Network Connections to display the LAN or High-speed Internet connections. Figure 5-11: Control Panel Classic View 6.

  • Page 42

    Configuring TCP/IP Figure 5-12: Network Connections 7. Select Properties from the pop-up menu to display the Local Area Connection Properties window: Figure 5-13: Local Area Connection Properties 8. On the Local Area Connection Properties window, select Internet Protocol (TCP/ IP) if it is not selected. 9.

  • Page 43

    Configuring TCP/IP Figure 5-14: Internet Protocol (TCP/IP) Properties 10. Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 11. Click OK to close the TCP/IP Properties window. OCT 2010...

  • Page 44: A Computer Cannot Log On To The Cpe, Cannot Connect To The Internet

    Troubleshooting Chapter 6: Troubleshooting Power • Check that the AC power adapter is properly plugged into the electrical outlet and into the Desktop CPE. • Check that the electrical outlet is working. A Computer Cannot Log On to the CPE Check that the Ethernet cable is properly connected to the Desktop CPE unit and the computer.

  • Page 45

    Troubleshooting OCT 2010...

  • Page 46: This Product Complies With The Following Rf Energy Exposure Standards And Guidelines:, Fcc Regulatory Information

    Important Safety and Legal Information Chapter 7: Important Safety and Legal Information Your Motorola WiMAX Wireless Broadband Gateway is designed and tested to comply with a number of national and international standards and guidelines (listed below) regarding human exposure to RF electromagnetic energy.

  • Page 47: Industry Canada Statement, Caring For The Environment, Disposal Of Motorola Equipment In Eu Countries

    Hazardous Substances (EU RoHS) directive. Please do not dispose of Motorola Networks equipment in landfill sites. In the EU, Motorola Networks in conjunction with a recycling partner will ensure that equipment is collected and recycled according to the requirements of EU environmental law.

  • Page 48: Cmm Disclosure, Copyrights And Trademarks, Copyrights

    Motorola, Inc. does not assume any liability arising out of the application or use of any product, software, or circuit described herein;...

  • Page 49: Usage And Disclosure Restrictions

    Usage and Disclosure Restrictions License Agreements The software described in this document is the property of Motorola, Inc and its licensors. It is furnished by express license agreement only and may be used only in accordance with the terms of such an agreement.

  • Page 50

    6814927F08 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc.

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