Table 8-1 Error Messages
Message
FATAL – Sample block sensor
failure
Fatal – Stack Overflow
Field is full
Heated cover sensor failure
Infinity hold not allowed in
cycle
Invalid password/pin#
LCD screen timed-out
List of user names is full
Maximum of 6 segments
allowed
Method battery RAM initialized
Method requires at least one
segment
No seconds in time field
Not enough method memory
left
Not implemented yet
PC card and Flash do not
verify
PC card does not contain valid
data
8-4 Troubleshooting
(continued)
Description
Fatal error.
A warning or error message that displays which task
stack overflowed.
The warning message is issued when the stack has
reached within 10% of overflowing.
You tried to enter more data in a field than the field size
allows.
The heated cover sensor failed.
A method can have an infinity hold segment as the last
segment in the method.
This message occurs when you tried to enter an infinity
time in a CYCLE segment.
You entered an incorrect PIN#.
System error.
Display screen and firmware have a faulty connection.
The maximum number of users has been entered into
the system.
You tried to insert more than six temperature control
parameters into a hold or cycle.
Stored methods have been reset due to hardware or
software failure.
Not all methods may be lost.
You deleted all temperature control parameters in a
method.
A method must have at least one time and temperature
parameter.
You did not include seconds in the time field.
This error occurs:
When you attempt to exceed the limit of 137
methods.
When you attempt to store or create a new method
which is larger than the available storage space.
The feature is not implemented in the current firmware
version.
The PC (upgrade) card and instrument memory do not
match.
Firmware upgrade unsuccessful.
The PC card being used to upgrade the instrument
does not contain a valid program.
Recommended Action
Turn off system.
Call Technical Support.
Call Technical Support.
Reenter data within the
specifications of the field.
Call Technical Support.
Use finite values for cycle
segments within the
method.
Enter the correct PIN#.
Call a Technical Support.
Delete unused user names.
Do not assign more than six
hold or cycle parameters to
a method.
Check method directory.
Call Technical Support.
Review and correct the
method to include the
temperature parameter(s).
Include seconds when
entering the time.
Determine how much
storage memory is
available on the
instrument or PC card.
Delete or store rarely
used methods
elsewhere.
Upgrade firmware when the
new version is available
from Applied Biosystems.
Call Technical Support.
Call Technical Support.
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