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RETURN OF EQUIPMENT
If the unit is in need of repair it can be sent back to the factory.
Please obtain a Return Authorization Number (RA#) prior to returning the instrument.
A unit received without a Return # will not be repaired.
In order to receive prompt service; always contact the factory before returning any
equipment. For equipment not covered by the warranty, a purchase order should be
forwarded to avoid unnecessary delay. We recommend using the original packaging to
insure against damage in shipment. The equipment should be sent to the "Service
Department" with all transportation charges prepaid and return of shipment indicated.
SAFETY CERTIFICATION FORM
Federal law prohibits the transfer of equipment or products contaminated with
radiological, biological or chemical waste residue. Qsonica requires that each customer
certify one of the statements on page 34 prior to returning any equipment. Please print a
copy of the form on page 34, fill it out and send it back with the equipment being
returned.
This form must accompany any equipment that is being returned for repair.
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