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SECTION III – SERVICE INFORMATION
Troubleshooting
Your Sonicator is designed for many years of dependable service but on rare occasions
a problem may occur. Causes may include:
The system is overheating.
A connector or cable is damaged.
The probe/booster is not tightened properly with the wrenches provided.
The convertor may have been dropped and damaged.
A probe is worn out due to normal use and past its useful life.
A fuse(s) has failed.
Sample liquid viscosity is too high.
If the Ultrasonic Processor stops working, and an OVERLOAD indication is displayed on
the screen, check for possible causes as outlined in the above paragraph.
Note: Most faults can be solved by cleaning all mating and threaded surfaces using
isopropyl alcohol and properly re-assembling tightly together using the appropriate
wrenches. Follow the tightening procedure in the assembly instructions.
Then press the OFF key to switch the unit off, and the ON key to switch the unit back on
to restart the equipment.
If the problem persists after inspecting all of these options, please contact us for support.
Maintenance
It is recommended to periodically inspect the unit, both visually and physically, to insure
optimum and safe performance. This inspection should be scheduled as a routine
maintenance procedure, done with the unit power OFF and with the unit unplugged from
the AC power source.
Long exposure to acids or caustics results in corrosion of metal parts or components.
Check the generator, converter, and cables periodically for any signs of rust or
discoloration. If discoloration is found, move the ultrasonic processor away from the
source of the contaminant.
Examine the condition of the high voltage cable that attaches the converter to the
generator. Inspect the wire insulation for damage, such as wear, burning from hot plate
contact or breakage from extended use or rough handling. In general use, the cable
assembly should not be used to carry the converter or pull it toward the user. Make
certain the cable always has slack and is never tensioned. If necessary, move the
generator or converter assembly closer to one another to accomplish this. If this is not
possible, contact your Customer Service Representative to obtain a longer cable.
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