Snom M200 SC Administrator And Provisioning Manual
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Snom M200 SC Administrator And Provisioning Manual

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M200 SC Base Station
Administrator and Provisioning Manual
v2018002

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Summary of Contents for Snom M200 SC

  • Page 1 M200 SC Base Station Administrator and Provisioning Manual v2018002...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Preface ..........................6 Introducing the M200SC .....................7 About the M200SC base station ......................7 Network requirements ........................... 8 M200SC configuration methods ......................8 Configuration using the phone menus ................10 Viewing the main menu ........................10 Using the handset menu ....................10 Using the Status menu .......................
  • Page 3 NAT Traversal ........................26 Music on Hold Settings ....................... 27 Network Conference Settings ................... 27 Session Timer ........................27 Jitter Buffer .......................... 27 Keep Alive ..........................28 Call Settings ............................29 General Call Settings ......................29 Do Not Disturb ........................29 Call Forward .........................
  • Page 4 Configuration (Servicing) Pages ......................47 Reboot ..............................47 Time and Date ..........................47 Network Time Settings ....................... 48 Time Zone and Daylight Savings Settings ..............48 Manual Time Settings ......................48 Custom Language ..........................49 Firmware Upgrade .......................... 49 Firmware update ......................... 49 Auto update ...........................
  • Page 5 Configuration file parameter guide ................67 sip_account Module: SIP Account Settings ..................69 General configuration file settings ....................69 MAC-specific configuration file settings ................... 76 hs_settings Module: Handset Settings ..................... 80 General configuration file settings ....................80 MAC-specific configuration file settings ..................80 network Module: Network Settings ....................

  • Page 6: Preface

    NAT traversal settings, and so on. As the M200SC SIP DECT base station becomes certified for IP PBX equipment or services, Snom may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with M200SC-specific configurations for optimal performance with those services.

  • Page 7: Introducing The M200Sc

    “M200SC Configuration Methods” bout the M200SC base station The Snom M200SC SIP DECT base station with handset cordless handset is a cordless business phone system designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the M200SC and cordless accessories enable you to make and receive calls as you would with any other business phone.

  • Page 8: Network Requirements

    M200SC Administrator and Provisioning Manual Introducing the M200SC etwork requirements A switched network topology is recommended for your LAN. The office LAN infrastructure should use Cat.-5/ Cat.-5e cable. The M200SC requires a wired connection to the LAN. Wireless connections from your LAN to other devices (such as laptops) in your office will not impede performance.
  • Page 9 M200SC Administrator and Provisioning Manual Introducing the M200SC ◦ Provisioning using configuration files. Working with configuration files allows you to configure the device at regular intervals. There are several methods available to enable the M200SC to locate and upload the configuration file.

  • Page 10: Configuration Using The Phone Menus

    M200SC Administrator and Provisioning Manual Configuration using the phone menus onfiguration using the phone menus The M200SC main menu has the following sub-menus: ◦ Message—access the voice messages on each account. ◦ Directory—view and dial directory and blacklist entries. ◦ Call history—view missed calls, received calls and dialed calls.

  • Page 11: Viewing Line Status

    M200SC Administrator and Provisioning Manual Configuration using the phone menus 3. The Status menu appears. 4. Press to highlight the desired menu, and then press MENU/SELECT. Status menu summary Network (IPv4 or IPv6): ◦ IP type ◦ IP address ◦ Subnet Mask ◦...

  • Page 12: Using The Admin Settings Menu

    M200SC Administrator and Provisioning Manual Configuration using the phone menus To view the complete status information for a line/an account, press to highlight the desired line, and then press MENU/SELECT. The full line status screen appears. Line 1 Status: Registered Display Name: John 201 BACK...

  • Page 13: Setting Static Ip

    M200SC Administrator and Provisioning Manual Configuration using the phone menus 2. Press to highlight your network type (IPv4 or IPv6), and then press MENU/SELECT. The selected network type screen appears. ◦ IPv4 Mode (DHCP, Static IP, PPPoE, Disabled) Set static IP Set static DNS Set PPPoE (Point-to-Point Protocol over Ethernet) ◦...

  • Page 14: Setting Static Dns

    M200SC Administrator and Provisioning Manual Configuration using the phone menus 5. Press and enter the IP address for the primary DNS server. Use the dial pad to enter characters. To add a period, press the * key. 6. Press and enter the IP address for the secondary DNS server. The M200SC uses this server if the primary server does not respond.

  • Page 15: Using The Provisioning Menu

    M200SC Administrator and Provisioning Manual Configuration using the phone menus Using the provisioning menu Use the Provisioning menu to configure auto-provisioning settings. For more information about auto- provisioning, see "Provisioning" on page 51 and "Provisioning using configuration files" on page 61. On the Provisioning menu you can configure: ◦...

  • Page 16: Editing The User And Admin Passwords

    M200SC Administrator and Provisioning Manual Configuration using the phone menus Editing the User and Admin passwords On the Edit password menu, you can reset the current user and admin passwords. The default passwords are admin and user. (Press the * key to enable entering lower-case and upper-case letters.) Resetting user and admin passwords: 1.

  • Page 17: Configuration Using The Web User Interface (Webui)

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) onfiguration using the Web user interface (WebUI) The Web user Interface (WebUI) is embedded in the M200SC operating system on the M200SC base station. You can access the WebUI in the browser of a PC connected to the same network as the base station. The WebUI allows you to configure account settings, network settings, contact lists, and provisioning settings.

  • Page 18: Accessing The Web User Interface (Webui)

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) ccessing the Web User Interface (WebUI) 1. Ensure that your computer is connected to the same network as the M200SC. 2. Finding the IP address of the M200SC: a.

  • Page 19: Status Page

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) tatus Page On the Status pages, you can view network status and general information about the base station and handsets. Some of the information on the Status pages is also available in the Status menu on the handset. System Status The System Status page shows ◦...

  • Page 20: System

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) ystem Pages SIP Account Management On the SIP Account Management pages, you can configure each account you have ordered from your service provider. The SIP Account settings are also available as parameters in the configuration file. See "sip_account Module: SIP Account Settings"...

  • Page 21: Dial Plan

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Feature Synchronization Enables the M200SC to synchronize with Broadworks Application Server. Changes to features such as DND, Call Forward All, Call Forward No An- swer, and Call Forward Busy on the server side will also update the set- tings on the handset menu and WebUI.

  • Page 22: Sip Server Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Sample dial plan SIP Server Settings Setting Description Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use. Registration Settings Setting Description...

  • Page 23: Backup Outbound Proxy Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use. Caller Identity Settings Setting Description...

  • Page 24: Quality Of Service

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Preferred Packetiza- Select the packetization interval time. tion Time (ms) DTMF Payload Type Set the DTMF payload type for in-call DTMF from 96–127. Quality of Service Setting Description DSCP (voice) Enter the Differentiated Services Code Point (DSCP) value from the Quality of Service setting on your router or switch.

  • Page 25: Feature Access Codes Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Feature Access Codes Settings If your IP PBX service provider uses feature access codes, then enter the applicable codes here. Setting Description Voicemail Enter the voicemail access code. The code is dialled when the user selects a line from the Message menu.

  • Page 26: Voicemail Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Voicemail Settings Setting Description Enable When enabled, the account subscribes to the “message summary” event MWI Sub- package. The account may use the User ID or the service provider’s “Mail- scription box ID”.

  • Page 27: Music On Hold Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Setting Description...

  • Page 28: Keep Alive

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Keep Alive Setting Description Enable Keep Alive Enable SIP keep alive in service of NAT traversal and as a heartbeat mech- anism to audit the SIP server health status. Once enabled, OPTIONS traffic should be sent whenever the account is registered.

  • Page 29: Call Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See "call_settings Module: Call Settings"...

  • Page 30: User Preferences

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) User Preferences On the User Preferences page, you can set the language that appears on the WebUI. The User Preferences page is also available to phone users when they log on to the WebUI. The user preference settings are also available as parameters in the configuration file.

  • Page 31: Repeater Mode

    On the Repeater Mode page, you can enable repeater mode. Enabling repeater mode allows the M200SC base station to link with Snom VSP605A Range Extenders. With the M200SC base station in repeater mode, you can extend the range of the registered cordless handsets.

  • Page 32: Server Application

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Server Application On the Server Application page, you can enter Action URIs to allow the M200SC to interact with a server application by using an HTTP GET request. The action URI triggers a GET request when a specified event occurs.

  • Page 33: Action Uri

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Variable value Description SIPUSERNAME SIP Account User Identifier DISPLAYNAME SIP Account Display Name LOCALIP Phone’s local IP Address INCOMINGNAME Caller ID name of the current Incoming Call REMOTENUMBER Remote party phone number (Incoming or Outgoing) REGISTRATIONSTATE Registration state available from the Registration event.

  • Page 34: Xml Push Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Outgoing Call The Outgoing Call URI is triggered each time a SIP INVITE message is sent (Dialing mode). For example, after: ◦ Pressing the DIAL key in Pre-Dial with populated number ◦...

  • Page 35: Network

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) etwork Pages You can set up the M200SC for your network configuration on the network pages. Your service provider may require you to configure your network to be compatible with its service, and the M200SC settings must match the network settings.

  • Page 36: Ipv4

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Click the link for each setting to see the matching configuration file parameter in "network Module: Network Settings" on page 81 ff. Default values and ranges are listed there. Note: You must be familiar with TCP/IP principles and protocols to configure static IP settings.

  • Page 37: Advanced Network Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Advanced Network Settings VLAN You can organise your network and optimise VoIP performance by creating a virtual LAN for phones and related devices. Click the link for each setting to see the matching configuration file parameter in "network Module: Network Settings"...

  • Page 38: Vpn

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) 802.1x Setting Description Enable 802.1x Enables or disables the 802.1x authentication protocol. This protocol al- lows the phone to attach itself to network equipment that requires device authentication via 802.1x. Identity Enter the 802.1x EAPOL identity.

  • Page 39: Contacts

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) ontacts Pages Base Directory Fig. 1 On the base directory page, you can manage base directory entries that will be available on all handsets. You can sort, edit, delete, and add contact information for up to 1000 entries. The entries can be sorted by last or first name. In order to back up your contacts or import another local directory file, the page also enables you to export and import the base directory.

  • Page 40: Adding A New Directory Entry

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Button Description Sort the list by last name. Edit information for an entry View the next page of entries. View the last page of entries. View the first page of entries. Delete selected entries from the directory.

  • Page 41: Directory Import/Export

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Directory Import/Export The best way to create a directory file for import is to first export the directory from the phone. The directory can be exported as an .xml or .csv file. After exporting the file, open it in an .xml or .csv editor and add or modify entries.

  • Page 42: Blacklist (Deny All List)

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Blacklist (deny all list) The M200SC rejects calls from numbers that match blacklist entries; they don't ring on the phone, and the caller hears the busy signal. On the blacklist page, you can manage entries that will be available on all handsets. You can sort, edit, delete, and add up to 1000 entries.

  • Page 43: Blacklist Import/Export

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) 2. Enter the required information as described in the following table. Setting Description Range Default First Name Enter the appropriate names in these fields. The maximum length of the first Last Name Blank name and last name fields is 15 char-...

  • Page 44: Ldap

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, offices, and departments.
  • Page 45 (no spaces). Your directory may include attri- butes like “cn” (common name) or “ou” (organizational unit) or “dc” (domain component). For example: ou=accounting,dc=Snom,dc=com Maximum number Sets the maximum number of entries returned for an LDAP search. Limit- of entries ing the number of hits can conserve network bandwidth.

  • Page 46: Remote Xml

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Remote XML The M200SC supports three server-hosted Remote XML directories. A total of 5000 Remote XML directory entries are supported. The 5000 entries can be shared across the three remote XML directories. When the user selects a remote directory to view, the M200SC will sync with the directory server.

  • Page 47: Configuration (Servicing)

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) onfiguration (Servicing) Pages Reboot Click to manually reboot the M200SC and apply settings that you have updated. Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats. You can also set the system time to follow a Network Time Protocol (NTP) Server (recommended) or you can set the time and date manually.

  • Page 48: Network Time Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Network Time Settings Setting Description Enable Network Time Enables or disables getting time and date information for your phone from the Internet. NTP Server If Enable Network Time is selected, enter the URL of your preferred time server.

  • Page 49: Custom Language

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Custom Language On the Export Translation page, you can export WebUI language strings. After exporting language strings, you can use the resulting file as the basis for a custom language translation file (.tpk file). Note: Custom language does not apply to the handset user interface.

  • Page 50: Manual Firmware Update And Upload

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Setting Description Base Firmware URL The URL where the M200SC base station firmware update file resides. This should be a full path, including the filename of the firmware file. Handset Firmware URL The URL where the handset firmware update file resides.

  • Page 51: Updating Handset Firmware

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Updating handset firmware The handsets are updated over-the-air from the firmware installed on the base station (see "Auto update" on page 49 or "Manual Firmware Update and Upload" on page 50, respectively). Note: Only one handset at a time can perform a firmware update.

  • Page 52: Provisioning Ssettings

    1. PnP—Plug and Play Subscribe and Notify protocol 2. DHCP Options 3. Preconfigured URL—Any M200SC updated to the latest firmware release will have the URL to Snom’s secure redirection and provisioning service (SRAPS) server available as the default provisioning server URL (see setting "provisioning.server_address"...

  • Page 53: Dhcp Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) DHCP Settings Setting Description Use DHCP Options Enables the M200SC to use DHCP options to locate and retrieve the con- figuration file. When selected, the M200SC automatically attempts to get a provisioning server address, and then the configuration file.

  • Page 54: Importing, Exporting, And Resetting The Configuration

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Schedule Check: Interval Sets an interval for checking for updates. After selecting Interval, enter the interval in minutes between update checks. Schedule Check: Select to enable weekly checking for updates on one or more days. Af- Days of the Week ter selecting Days of the Week, select the day(s) on which the M200SC checks for updates.

  • Page 55: Reset Configuration

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) ◦ SIP account authentication password ◦ EAPOL password ◦ PPPoE password ◦ Firmware server password ◦ Provisioning server password ◦ Encryption passphrase ◦ TR-069 password ◦ TR-069 connection request password ◦...

  • Page 56: User Password

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) 1. Enter the old password (for a new M200SC, the default password is admin). 2. Enter and confirm a new password. The password is case sensitive and can consist of both digits and letters (to a maximum of 15 characters).

  • Page 57: Trusted Ip

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Trusted IP In addition to the trusted servers setting, incoming IP traffic can be filtered using an “allowed IP” list of IP addresses. When enabled, all unsolicited IP traffic will be blocked unless it is from one of the trusted IP addresses on the “allowed IP”...

  • Page 58: Certificates

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Certificates You can add two types of certificates using the WebUI or the provisioning file (see "file Module: Imported File Parameters" on page 107). The two types of certificates are: ◦...

  • Page 59: Tr-069 Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) TR-069 settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. On the TR069 page, you can enable TR-069 and configure access to an auto-configuration server (ACS).

  • Page 60: Syslog Settings

    M200SC Administrator and Provisioning Manual Configuration using the Web user interface (WebUI) Syslog settings Setting Description Enable Syslog Enable log output to syslog server. Server address Syslog server IP address. Server port Syslog server port. Log Level Sets the log level. The higher the level, the larger the debug output. ◦...

  • Page 61: Provisioning Using Configuration Files

    M200SC Administrator and Provisioning Manual Provisioning using configuration files rovisioning using configuration files Provisioning using configuration files is the quickest way to configure multiple M200SC base stations. You can place configuration files on a provisioning server, where the M200SC base stations retrieve the files and update their configuration automatically.

  • Page 62: The Provisioning Process

    General file: <model>.cfg. MAC-specific file: <model>_<MAC Address>.cfg. The <model> variable is the Snom product model: M200SC, for example. If the provisioning URL contains a query element (?), or if a filename ending in “.cfg” is specified at the end of the provided URL path, then the M200SC retrieves only the configuration file specified.

  • Page 63: M200Sc Restart

    M200SC Administrator and Provisioning Manual Provisioning using configuration files ◦ Remote check-sync—enables you to start a resynchronization remotely using your hosted server’s web portal. The Remote check-sync settings are available only in the configuration file, not the WebUI. ◦ Repeatedly, at a defined interval from 60 to 65535 minutes (45 days). M200SC restart If the M200SC needs to restart after an auto-update, the restart happens only after the device has been idle for one minute.

  • Page 64: Configuration File Types

    ◦ MAC-specific file: <model>_<MAC Address>.cfg The <model> variable is the Snom product model; for example, M200SC. For more information about the MAC- specific configuration file, see "Guidelines for the MAC-Specific configuration file" on page 65. Both the general and MAC-specific files can contain any of the available configuration settings. A setting can appear in the general configuration file or the MAC-specific configuration file, or both files, or neither file.

  • Page 65: Configuration File Tips And Security

    M200SC Administrator and Provisioning Manual Provisioning using configuration files onfiguration File Tips and Security All configuration settings are initially stored in a configuration template file. Copy, rename, and edit the template file to create a general configuration file and the MAC-specific configuration files you will need. You can store the general configuration file and the MAC-specific files on your provisioning server.
  • Page 66 M200SC Administrator and Provisioning Manual Provisioning using configuration files Fig. 1 - OpenSSL command line Enabling configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3.

  • Page 67: Configuration File Parameter Guide

    M200SC Administrator and Provisioning Manual Configuration file parameter guide onfiguration file parameter guide This chapter lists the available options for all the settings within the M200SC configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in "Configuration using the Web user interface (WebUI)"...
  • Page 68 M200SC Administrator and Provisioning Manual Configuration file parameter guide The modules included in the configuration file are: ◦ “sip_account Module: SIP Account Settings” on page 101 ◦ “hs_settings Module: Handset Settings” on page 112 ◦ “network Module: Network Settings” on page 113 ◦...

  • Page 69: Sip_Account Module: Sip Account Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide sip_account Module: SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user. You can add up to three accounts for each M200SC. Each account requires you to configure the same group of SIP account settings. The SIP account settings for each account are identified by the account number, from 1 to 6 for the M200SC.
  • Page 70 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.inter_digit_timeout Description: Sets the inter-digit timeout (in seconds) for account x. The inter-digit timeout sets how long the M200SC waits after the last digit is entered before dialing the number. Values: 1–10 Default:...
  • Page 71 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.primary_registration_server_port Description: Sets the registration server port for account x. Values: 1–65535 Default: 5060 Setting: sip_account.x.primary_registration_expires Description: Sets the expiration time (in seconds) of the current regis- tration for account x. Values: 30–7200 Default:...
  • Page 72 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.codec_priority.1 Description: Sets the highest-priority codec for account x. Values: g711u, g711a, g729, g726, Default: g711u g722, g723_1, ilbc Setting: sip_account.x.codec_priority.2 Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a, g729, Default:...
  • Page 73 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.voice_encryption_enable Description: Enables or disables SRTP voice encryption for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.g729_annexb_enable Description: Enables G.729 Annex B, with voice activity detection (VAD) and bandwidth-conserving silence suppression. This setting applies only when G.729 is selected in a sip_ac- count.x.codec_priority parameter.
  • Page 74 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.mwi_enable Description: Enables or disables message waiting indicator subscription for account x. Enable if SUBSCRIBE and NOTIFY methods are used for MWI. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.mwi_subscription_expires Description: Sets the MWI subscription expiry time (in seconds) for account x.
  • Page 75 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.nat_traversal_stun_keep_alive_interval Description: Sets the interval (in seconds) for sending keep-alives. Values: 0–65535 Default: Setting: sip_account.x.keep_alive_enable Description: Enable SIP keep alive in service of NAT traversal and as a heartbeat mechanism to audit the SIP server health status. Values: 0 (disabled), 1 (enabled) Default:...

  • Page 76: Mac-Specific Configuration File Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.sip_session_timer_max Description: Sets the session timer maximum value (in seconds) for account x. Values: 90–65535 Default: 1800 Setting: sip_account.x.check_trusted_certificate Description: Enables or disables accepting only a trusted TLS certificate for account x. Values: 0 (disabled), 1 (enabled) Default:...
  • Page 77 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.label Description: Sets the text that identifies the account on the device LCD. The account label appears on the Dialing Line list, dialing screen, and other call appearance screens. Values: Text string Default: Blank...
  • Page 78 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.access_code_retrieve_voicemail Description: Sets the voicemail retrieval feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_dnd_on Description: Sets the do not disturb (DND) ON feature access code for account x. Values: Text string Default:...
  • Page 79 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: sip_account.x.access_code_cfb_off Description: Sets the Call Forward Busy OFF feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_anonymous_call_block_on Description: Sets the Anonymous Call Block ON feature access code for account x. Values: Text string Default:...

  • Page 80: Hs_Settings Module: Handset Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide hs_settings Module: Handset Settings The handset settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station. For more information on registering cordless handsets, see the M215SC User Guide.

  • Page 81: Network Module: Network Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide network Module: Network Settings The network settings follow the format network.[element]. General configuration file settings Setting: network.vlan.wan.enable Description: Enables or disables the WAN VLAN. Values: Default: 0 (disabled), 1 (enabled) Setting: network.vlan.wan.id Description: Sets the WAN VLAN ID.

  • Page 82: Mac-Specific Configuration File Settings

    Text string Blank Setting: network.vendor_class_id Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Snom M200SC Setting: network.user_class Description: Sets the user class for DHCP option 77. Values: Text string Default: Snom M200SC MAC-specific configuration file settings Setting: network.ip.mode...
  • Page 83 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: network.ip.dns1 Description: Sets the primary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.dns2 Description: Sets the secondary DNS server IP address. Values: Text string (IPv4) Default: Blank Setting: network.ip.manually_configure_dns...
  • Page 84 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: network.ipv6.prefix Description: When IPv6 mode is static, enter the IPv6 address prefix length. Values: 0–128 Default: Setting: network.ipv6.gateway_addr Description: When IPv6 mode is static, enter the default gateway address. Values: Text string (IPv6) Default: Blank...

  • Page 85: Provisioning Module: Provisioning Settings

    Sets the authentication password for the server hosting the firmware file. Values: Text string Default: Blank Setting: provisioning.server_address Description: Sets the provisioning server IP address. Values: Text string Default: https://secure-provisioning.snom.com/snomM200SC/snomM200SC.htm Setting: provisioning.server_username Description: Sets the authentication name for the provisioning server. Values: Text string Default: Blank v1.01...
  • Page 86 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: provisioning.server_access_password Description: Sets the authentication password for the provisioning server. Values: Text string Default: Blank Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the con- figuration and firmware files. Values: 0 (disabled), 1 (enabled) Default:...
  • Page 87 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: provisioning.schedule_mode Description: Sets the type of schedule check for configuration and firmware files. Values: disable, interval, weekday Default: disable Setting: provisioning.resync_time Description: Sets the interval (in minutes) between checks for new firm- ware and/or configuration files.
  • Page 88 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: provisioning.crypto_enable Description: Enables or disables encryption check for the configuration file(s). Enable if you have encrypted the configuration file(s) using AES encryption. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.crypto_passphrase Description: Sets the AES encryption passphrase for decrypting the con- figuration file(s).
  • Page 89 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: provisioning.pwd_export_enable Description: Enables or disables passwords from being exported in plain text. This parameter is not available on the WebUI. The pass- words affected are: network.eapol.access_password  network.ip.pppoe.access_password  tr069.acs.access_password ...

  • Page 90: Time_Date Module: Time And Date Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide time_date Module: Time and Date Settings The time and date settings follow the format time_date.[element]. All of these settings are exported when you manually export the configuration from the M200SC. All time and date settings are included in the general configuration file. Setting: time_date.ntp_server Description:...
  • Page 91 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: time_date.selected_timezone Description: Sets the local timezone. Values: Pacific/Pago_Pago, Pacific/Honolulu, America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab,...
  • Page 92 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: Default: 0 (disabled), 1 (enabled) Setting: time_date.daylight_saving_auto_adjust...
  • Page 93 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday Default: Sunday Setting:...

  • Page 94: Log Module: System Log Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide log Module: System Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported: ◦ Serial/Console—system log output to an external console using a serial/RS-232 cable ◦...

  • Page 95: Remotedir Module: Remote Directory Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide remoteDir Module: Remote Directory Settings The remote directory settings follow the format remoteDir.[element]. All of these settings are exported when you manually export the configuration from the M200SC. All remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description:...
  • Page 96 Enter one or more attribute defi- nitions, separated by commas (no spaces). Your directory may include attributes like “cn” (common name) or “ou” (organiza- tional unit) or “dc” (domain component). For example, ou=ac- counting,dc=Snom,dc=com Values: Text string Default:...
  • Page 97 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: remoteDir.ldap_number_filter Description: Sets the LDAP number filter. Values: Text string Default: Blank Setting: remoteDir.ldap_firstname_attribute Description: Sets the name attributes. Enter the name attributes that you want the M200SC to display for each entry returned after an LDAP search.
  • Page 98 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the M200SC searches the LDAP directory for the incoming call num- ber. If the number is found, the M200SC uses the LDAP entry for CID info.
  • Page 99 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: remoteDir.xml.x.last_name_tag Description: Sets the last name tag for a directory entry. Values: Text string Default: DIR_ENTRY_NAME_LAST Setting: remoteDir.xml.x.work_number_tag Description: Sets the work number tag for a directory entry. Values: Text string Default: DIR_ENTRY_NUMBER_WORK Setting:...

  • Page 100: Web Module: Web Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide web Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format web. [element]. All web settings are included in the general configuration file. Setting: web.server_enable Description:...

  • Page 101: Trusted_Ip Module: Trusted Server And Trusted Ip Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide trusted_ip Module: Trusted Server and Trusted IP Settings The trusted_ip settings provide enhanced security for the M200SC. When enabled, these settings can filter network traffic and reject any traffic from unauthorized sources. The trusted_ip settings follow the format trusted_servers.[element].

  • Page 102: User_Pref Module: User Preference Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide user_pref Module: User Preference Settings The user settings are accessible to the M200SC user. After the initial setup you may want to remove the user settings from the auto-provisioning update files so that users do not have their own settings overwritten. The user preference settings follow the format user_pref.[element].

  • Page 103: Call_Settings Module: Call Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide call_settings Module: Call Settings The call settings configure data related to a user’s call preferences. All call settings (except one) follow the format call_settings.account.x.[element] where x is an account number ranging from 1 to 6. MAC-specific configuration file settings Setting: call_settings.account.x.block_anonymous_enable...
  • Page 104 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: call_settings.account.x.call_fwd_busy_target Description: Sets the Call Forward Busy target number for account x. Values: Default: Blank Text string Setting: call_settings.account.x.cfna_enable Description: Enables or disables Call Forward No Answer for account x. Values: 0 (disabled), 1 (enabled) Default:...

  • Page 105: Audio Module: Audio Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide audio Module: Audio Settings The audio settings include jitter buffer parameters and RTP port settings. All audio settings are included in the general configuration file. Setting: audio.x.jitter_mode Description: Select the desired mode for the jitter buffer: fixed (static) or adap- tive.
  • Page 106 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: audio.x.rtp.port_end Description: Sets the Local RTP port range end. Values: 1–65535 Default: 19000 Setting: audio.x.rtcp_xr.enable Description: Enables or disables reporting of RTCP XR via SIP to a collector server. RTP Control Protocol Extended Reports (RTCP XR) are used for voice quality assessment and diagnostics.

  • Page 107: File Module: Imported File Parameters

    M200SC Administrator and Provisioning Manual Configuration file parameter guide file Module: Imported File Parameters The “file” parameters enable the provisioning file to import additional configuration files of various types, including: ◦ Contact lists ◦ Security certificates Certificates can be added via provisioning. There are two types of certificate: ◦...
  • Page 108 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: file.protected_certificate.trusted.url Description: URL to upload a trusted certificate file in pem or crt. It will be given the first available index and marked as protected. Values: Text string Default: Blank Setting: file.protected_certificate.custom_device.url Description:...

  • Page 109: Mac-Specific Configuration File Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide MAC-specific configuration file settings Setting: file.contact.directory.append Description: URL of contact directory to be imported. Entries in the imported file will be added to existing directory entries. Values: Text string Default: Blank Setting: file.contact.directory.overwrite Description:...

  • Page 110: Tr069 Module: Tr-069 Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide tr069 Module: TR-069 Settings The Broadband Forum’s Technical Report 069 (TR-069) defines a protocol for remote management and secure auto-configuration of compatible devices. The TR-069 settings allow you to enable TR-069 and configure access to an auto-configuration server (ACS).
  • Page 111 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: tr069.connection_request.username Description: Set the user name for authenticating the connection sent from the ACS. Values: Text string Default: Blank Setting: tr069.connection_request.access_password Description: Set the password for authenticating the connection sent from the ACS. Values: Text string Default:...

  • Page 112: Tone Module: Tone Definition Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide tone Module: Tone Definition Settings The tone definition settings configure data for various tones for the purpose of localization. The audio manager component uses the data from this model to populate the mcu on bootup. Each tone definition must be at least one element containing a string of 12 element attributes separated by a space: <num of freq>...
  • Page 113 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: tone.inside_dial_tone.element.x Description: Defines the secondary dial tone element x (x = 2–5). Values: Tone element string Default: Blank Setting: tone.inside_dial_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element.
  • Page 114 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: tone.busy_tone.num_of_elements Description: Sets the number of tone elements for the busy tone. Values: 1–5 Default: Setting: tone.busy_tone.element.1 Description: Defines the busy tone element 1. Values: Tone element string Default: 1400 -22 0 0 0 0 0 0 375 375 65535 Setting: tone.busy_tone.element.x Description:...
  • Page 115 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: tone.ring_back_tone.num_of_repeat_all Description: Sets the number of repeats of all elements in sequence; that is, repeating back to the first element. Values: 0–65535 Default: Setting: tone.dial_tone.num_of_elements De- scription: Sets the number of tone elements for the dial tone.
  • Page 116 M200SC Administrator and Provisioning Manual Configuration file parameter guide Setting: tone.congestion_tone.element.2 Description: Defines the dial tone element 2. Values: Tone element string Default: 1 1400 -22 0 0 0 0 0 0 330 0 1 Setting: tone.congestion_tone.element.3 Description: Defines the dial tone element 3. Values: Tone element string Default:...

  • Page 117: Profile Module: Password Settings

    M200SC Administrator and Provisioning Manual Configuration file parameter guide profile Module: Password Settings The password settings allow you to set the default administrator and user passwords in the configuration file. The administrator password is usually included in the general configuration file, while the user password is usually included in the MAC-specific configuration file.

  • Page 118: System Module: Dect Settings

    The DECT settings allow you to enable repeater mode. For more information, see "Repeater Mode" on page Setting: system.repeater_mode_enable Description: Enables repeater mode, enabling the M200SC base sta- tion to link with Snom VSP605A Range Extenders. Values: 0, 1 Default: v1.01...

  • Page 119: Troubleshooting

    If you have difficulty with your M200SC base station, please try the suggestions below. For customer service or product information, contact the person who installed your system. If your installer is unavailable, visit our website at www.snom.com. ommon Troubleshooting Procedures Follow these procedures to resolve common issues.

  • Page 120: Appendix A: Maintenance

    M200SC Administrator and Provisioning Manual Configuration file parameter guide ppendix A: Maintenance aking care of your products ◦ Your M200SC base station contains sophisticated electronic parts, so you must treat it with care. ◦ Avoid rough treatment. ◦ Place the handset down gently. ◦...

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