Snom M15 SC User Manual
Bundle, base station and handset
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Summary of Contents for Snom M15 SC
- Page 1 M15 SC M200 SC User Manual v1.01 M215 SC Bundle M200SC Base Station and M15SC Handset...
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Page 2: Table Of Contents
Setting Up ........................14 Delivery Content ........................14 Hardware Setup ........................14 M200 SC Base Station ............................. 14 M15 SC Handset ............................... 16 Getting to know ......................18 M200 SC base station ......................18 Handset locator button ........................18 LED Status Indicator .......................... 18 Reset Key ............................. - Page 3 M215SC User Manual Making calls ...........................28 Selecting identity for current outgoing call ....................28 Using a wired headset ............................ 29 Using different dialing methods ........................29 Dialing manually ........................... 29 Redialing .............................. 29 Calling number from call history (missed, received, dialed calls) ..........29 Calling number from phone directory ....................
- Page 4 M215SC User Manual Configuring the handset ....................43 Menus ............................43 Main menu ................................ 43 Speed dial ............................44 Features ................................44 Hiding your caller ID .......................... 44 Answering calls by removing handset from charger ..............45 Missed call alert ..........................45 Call waiting ............................
- Page 5 M215SC User Manual Servicing pages ............................... 61 Reboot ..............................61 Time and Date ............................. 61 Firmware Upgrade ..........................63 Provisioning settings ......................... 63 Security Settings ..........................64 Certificates ............................64 System Logs ............................65 v1.01...
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Page 6: Copyright, Trademarks, Legal Disclaimers
Although due care has been taken in the compilation and presentation of the information in this document, the data upon which it is based may have changed in the meantime. Snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions. -
Page 7: Important Information
M215SC User Manual Important Information mportant Information The M215 SC bundle contains one M200 SC base station with Ethernet cable and one M15 SC handset, a rechargeable battery pack, and one handset charger plus power adapter. uitable and Unsuitable Locations Please read the precautions and instructions on how to install the product thoroughly. - Page 8 M215SC User Manual Important Information • The product is for indoor installation only. Not for outdoor installation! • The operational temperature for the product is between -5 °C and + 45 °C, maximum humidity 95% noncondensing. The charging temperature for the handset is between +5 °C and +40 °C. •...
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Page 9: Selv (Safety Extra Low Voltage) Compliance
M215SC User Manual Important Information • Keep a minimum distance of 100 cm to the base station. • Keep a minimum distance of 20 cm to the handset. • Not carry the wireless device in a breast pocket. • Hold the wireless device to the ear opposite the medical device to minimize the potential for inter-ference. •... -
Page 10: Cleaning
M215SC User Manual Important Information Only use the batteries that came with the handset or suitable replacement batteries recommended by Snom. Do not use any other type of battery since this may lead to leakage, fire, explosion, or other dangerous situations. -
Page 11: Disposal
◦ If PoE is not available, order the separately available power adapter (not included in delivery): EU: Snom A6, Phihong model number PSM10R-050 (PN 00004325); UK clip available separately EU: Ten Pao, model number S004LV0500080 (PN 00004373) UK: Ten Pao, model number S004LB0500080 (PN 00004374) -
Page 12: Technical Specifications
M215SC User Manual Important Information echnical Specifications Frequency band: 1881.792-1897.344 MHz (EMEA) Operating temperature: -5 - +45° C Battery type: Rechargeable battery pack, NiMH 2.4 V, minimum charge 550 mAh Talk time: Up to 7 hours Standby time: Up to 7 days Charging time: From empty to full up to 8 hours Wired headset jack:... -
Page 13: Introduction
This manual covers the manual configuration of one base station and one handset. The base station follows most Snom configuration and management schemes. It is recommended to have a local HTTP/HTTPS server for firmware updates, central configuration management, and hosting firmware files for base stations, handsets, and repeaters. -
Page 14: Setting Up
PoE cable is connected to the RJ 45 connector on the unit. If your network does not have a PoE infrastructure, you can use a separately available power adapter (not included in delivery): ◦ EU: Snom A6, Phihong model number PSM10R-050 (PN 00004325); UK clip available separately ◦ EU: Ten Pao, model number S004LV0500080 (PN 00004373) ◦... - Page 15 M215SC User Manual Setting Up Use only Supplied Adapter (1), (2) DC 5V Reset key RESET Network & Power over Ethernet If no PoE available Not included in delivery Fig. 1 Standing Unit 1. Connect the Ethernet cable to the RJ45 jack on the side of the device (see Fig. 1, above) and to your network router or switch.
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Page 16: M15 Sc Handset
2. Push the blade (in the opposite direction of the arrow marking underneath the "Wall Mount Slot" label) to release the catch holding the bracket in place (Fig. 7). M15 SC Handset Before first use of the handset, its battery pack should be fully charged; this will take approximately 11 hours of continuous charging. - Page 17 M215SC User Manual Setting up 1. Plug the battery connector into the socket inside the battery compartment (see Fig. 1 on page 16) and insert the battery pack with the label "THIS SIDE UP" facing upward (Fig. 2). 2. Place the cover on the compartment so that it is flush with the compartment's edges and slide it upwards until it clicks into place (Fig.
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Page 18: Getting To Know
Pressed briefly, it pages all handsets registered at the base station. • Pressed for four seconds, it will register any M15 SC handset set in registration mode. LED Status Indicator After the PoE cable - or the PoE cable and the power adaptor, if PoE is not available - is connected to the unit, the orange LEDs will begin to blink, indicating that the unit is booting. -
Page 19: Reset Key
M215SC User Manual Getting to know Reset Key The reset key on the connector side of the base station (see Fig. 2, above) is used to return the settings to factory defaults. To perform a factory reset, press the key with an object like the end of a paper clip for approximately 10 seconds. -
Page 20: M15 Sc Handset
M215SC User Manual Getting to know 15 SC handset At a glance Handset front LED indicator (MWI) LED-Signal (wartende Nachricht) Diode d'indication (nouvel message) Signal strength LED (nuovi messagi) Signalstärke LED indicador (mensaje nuovo) Force du signal Loudspeaker Potenza segnale Lautsprecher Potencia de señal Haut-parleur... -
Page 21: Handset Rear And Right Side
M215SC User Manual Getting to know Handset rear and right side Integrated belt clip Headset connector Loudspeaker Battery compartment • Headset connector. On the side of the handset is a 2.5 mm audio jack for connecting a wired, IP-capable headset. •... -
Page 22: Display Screen Navigation
M215SC User Manual Getting to know Icon Status Indicating signal strength from one bar (weak) to four bars (strong). When the handset is out of range of the base station, the icon is not visible, and the "out of range" message appears in the text area of the display. Indicating battery strength from 1/3 to 3/3. -
Page 23: Navigation Keys
M215SC User Manual Getting to know Navigation keys Settings menu In call/Im Gespräch/ In/au/en menu/Menü/ Menü Einstellungen En appel/In chiamata/ menú & list/Liste/lista: Menu Paramètres En llamada: Menu Impostazioni Scroll/Scrollen/Faire Menú Ajustes Volume/Lautstärke/ défi ler/Scorrere/ Volumen Desplazarse OK/select Bestätigen/auswählen Confi rmer/sélectionner ... -
Page 24: Alphanumeric Keys
M215SC User Manual Getting to know Alphanumeric keys These keys are used to enter numerals and letters and to dial speed dial numbers. BACKSP • Deleting characters while editing. Press the function key underneath to delete the character to the left of the cursor. •... -
Page 25: Using The Phone
PBX, and the handset(s) must be registered at the base station. The base station follows most Snom configuration and management schemes. It is recommended to have a local HTTP/HTTPS server for firmware updates, central configuration management, and hosting firmware files for base stations, handsets, and repeaters. -
Page 26: Changing The Name Of The Handset
M215SC User Manual Using the phone "Then, press the # key at the handset." Press on the handset. The display shows "Registering... Please wait". The registration will take approximately 10 seconds. If the registration has been successful, you will hear a beep and briefly see the message "Handset Registered". The display will then show HANDSET 1. -
Page 27: Deregistering The Handset From The Base Station
M215SC User Manual Using the phone Deregistering the handset from the base station The handset can only be registered at one base station at a time. To be able to use it with a different one, you must deregister it from its current base station first. 1. -
Page 28: Locating The Handset
M215SC User Manual Using the phone Locating the handset Press the locator button on the base station briefly to page all handsets registered at the base station. The handsets registered at the base station will ring and show the "Paging" message for 60 seconds, unless turned off. -
Page 29: Using A Wired Headset
M215SC User Manual Using the phone Using a wired headset When a wired headset is plugged into the headset jack, audio input and output will automatically be transferred to the headset. The headphone symbol is displayed in the info line to the left of the battery symbol. Note: When speakerphone mode is turned on by pressing , audio via the headset is turned off for as long as speakerphone is on. -
Page 30: Speed Dialing
M215SC User Manual Using the phone REVIEW 3. Press to scroll to a directory, if necessary, then press to open it. 4. Scroll through the list with / ; in the case of LDAP, select whether you want to search for the first or last SELECT SEARCH name and press... -
Page 31: Call Waiting
M215SC User Manual Using the phone Call Waiting As the default setting, a second incoming call is announced by beeps at 5-second intervals and by the "Call ANSWER waiting" message on the display. Press to accept the call waiting and to simultaneously put your current call on hold. -
Page 32: Making A Call With A Call On Hold
M215SC User Manual Using the phone Making a call with a call on hold 1. Press ENTER 2. With New call highlighted, press DIAL 3. Enter the number to be dialed on the keypad and press Connecting the active call to the call on hold 1. -
Page 33: Conference
M215SC User Manual Using the phone Conference The maximum number of participants is three (your phone and two others) for phone-based conferences. Note: For information and instructions on server-based conferences hosted by your service provider or by your network, if provided, please ask your service provider and/or your IT administrator. -
Page 34: Transferring Calls
M215SC User Manual Using the phone SELECT 2. Press to start the conference with the active call and the highlighted held call. 3. Press to end the conference call and the connections to both parties. Transferring calls When you have a call on the line, there are two ways to transfer it to a third party: •... -
Page 35: Transferring An Active Call To A Held Call
M215SC User Manual Using the phone ◦ If you selected A new party, you will see the message "Transfer to" on the display (Fig. 2). Enter DIAL the number you want to transfer the call to; the label appears on the screen (Fig. 3). Press DIAL to dial. -
Page 36: Ending Calls
M215SC User Manual Using the phone DIAL 4. Enter the number you want to transfer the call to and press to dial. 5. When the call has been transferred, you will see the "call transferred" message (Fig. 3, above). Note: This does not mean that the third party has answered the call, merely that it is now ringing there. -
Page 37: Calling A Number On A Call List
M215SC User Manual Using the phone Note 1: When the phone is idle, you can access call history directly by pressing the down arrow on the navigation key. Note 2: You can view the list of dialed calls directly by pressing the redial key REVIEW 2. -
Page 38: Deleting An Entry From The List
M215SC User Manual Using the phone Deleting an entry from the list DELETE When viewing a call, press Deleting a call list 1. In the "Call history" menu (Fig. 1 on page 36), select the list you want to delete. DEL ALL 2. -
Page 39: Call Forwarding
M215SC User Manual Using the phone Call forwarding The phone can be set to forward incoming calls, either always or when busy or when the phone is not answered. When call forwarding is on, the symbol is displayed on the idle screen (Fig. 1). HANDSET 11:26PM 01/01... -
Page 40: Directories
M215SC User Manual Directories irectories The phone has three contact lists; it can also provide access to external directories like LDAP. To open the ENTER directory, scroll down to "Directory" in the Main Menu of the handset and press • Contact lists. -
Page 41: Adding A Contact To Local Directory, Base Directory, Blacklist
M215SC User Manual Directories Method 2 ENTER 1. In the Main Menu of the handset, scroll to "Directory" and press OPTION 2. Select the directory and press (Fig. 1). SELECT 3. With "Search" highlighted, press (Fig. 3). SEARCH 4. Enter the first letter(s) of the contact's name and press TYPE 5. -
Page 42: Deleting An Entry From Local Directory, Base Directory, Blacklist
M215SC User Manual Configuring handset settings Fig. 5 SELECT 4. With "Edit" Highlighted, press (Fig. 3). SAVE 5. Edit the data and press when you are done. Deleting an entry from local directory, base directory, blacklist ENTER 1. In the Main Menu of the handset, scroll to "Directory" and press REVIEW 2. -
Page 43: Configuring The Handset
M215SC User Manual Configuring the handset onfiguring the handset MENU All settings are accessed from the main menu. From the idle screen, press to open it. enus Main Menu Submenus Message Call history Directory Directory Missed calls Local directory Call history Received calls Base directory Intercom... -
Page 44: Speed Dial
M215SC User Manual Configuring the handset Speed dial Keys 1 - 0 can be used to speed dial ten numbers by long-pressing the respective key. Setting the speed dial numbers: ENTER 1. In the Main Menu of the handset, scroll to "Speed Dial" and press Fig. -
Page 45: Answering Calls By Removing Handset From Charger
M215SC User Manual Configuring the handset 4. Press to save and return to the "Features" menu. Note: To turn caller ID for the account back on, follow the same instructions. Pressing step 3 when the status of caller ID for the line is "off" will change the status to "on". Answering calls by removing handset from charger The default setting is "off". -
Page 46: Status
M215SC User Manual Configuring the handset ENTER 1. In the Main Menu of the handset, scroll to "Features" and press ENTER 2. In the Features menu, scroll to "Call waiting" and press 3. Scroll down to "Hide alert" and press to save and return to the "Features"... -
Page 47: Language
M215SC User Manual Configuring the handset Language ENTER 1. In the Main Menu of the handset, scroll to "User settings" and press ENTER 2. In the User settings menu, scroll to "Language" and press 3. In the Language menu, highlight the language you want to use on the handset and press save and return to the user settings menu. -
Page 48: Ringtone And Ringtone Volume
M215SC User Manual Configuring the handset Ringtone and ringtone volume ENTER 1. In the Main Menu of the handset, scroll to "User settings" and press ENTER 2. In the User settings menu, scroll to "Ringers" and press ENTER 3. In the Ringers menu, highlight volume or tone and press 4. -
Page 49: Info Tones Low Battery, Lost Link, And Key Touch Tones
M215SC User Manual Configuring the handset Info tones low battery, lost link, and key touch tones The default for each setting is "on". ◦ Low battery tone. The battery is empty or has a very low charge. ◦ Lost link tone. The connection to the base station has been lost. BACK ◦... -
Page 50: Base Station Web User Interface (Wui)
M215SC User Manual Base station web user interface (WUI) ase station web user interface (WUI) The base station has a web user interface (WUI). If you log on in admin mode, you have access to all settings. In user mode, you can view network status and registration information about your handset on the System Status and Handset Status pages, and you can configure the following features: ◦... -
Page 51: Wui Structure And Handling
M215SC User Manual Base station web user interface (WUI) 2. Enter your user name and password in the pop-up window: 3. Click on OK. UI structure and handling The WUI always opens on the System Status page. Fig. 1 Fig. 2 The long black bar at the top of the window contains the main menu. -
Page 52: User Settings
M215SC User Manual Base station web user interface (WUI) • System. In user mode, this page contains the call settings and the user preference for the accounts. In admin mode, the general account settings for setting up and registering the SIP accounts and the assignment of SIP accounts to individual handsets are also accessible. - Page 53 M215SC User Manual Base station web user interface (WUI) The base station directory can contain up to 10 pages with 20 entries on each, and a total of 200 altogether. If it has more than one page, the last line of the table of names shows which page you are viewing. Viewing page 1 Fig.
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Page 54: Servicing Page
M215SC User Manual Base station web user interface (WUI) • Blacklist (deny list). This directory contains the phone numbers of contacts whose calls you don't want to ring on the phone. It looks like and is managed the same way as the base station directory. Servicing page In user mode, you can change the user password for the WUI on the Security page. -
Page 55: Appendix 1 - Base Station Settings
M215SC User Manual Appendix 1 - Base Station Settings ppendix 1 - Base Station Settings ser Settings See "User settings" on page 52. dmin settings • Status. This menu has two pages, System Status and Handset Status. Neither page has any settings that can be changed. - Page 56 M215SC User Manual Appendix 1 - Base Station Settings Maximum Number of Calls Select the maximum number of concurrent active calls allowed for that account. Feature Synchronization Enables the phone to synchronize with Broadworks Application Server. Changes to features such as DND, Call Forward All, Call Forward No Answer, and Call Forward Busy on the server side will also update the settings on the handset menu and WebUI.
- Page 57 M215SC User Manual Appendix 1 - Base Station Settings Signaling Settings Description Local SIP port Enter the local SIP port. Transport Select the SIP transport protocol: TCP (Transmission Control Protocol) is the most reliable protocol and includes error checking and delivery validation. UDP (User Datagram Protocol) is generally less prone to latency, but SIP data may be subject to network congestion.
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Page 58: Call Settings
M215SC User Manual Appendix 1 - Base Station Settings Music on Hold Settings Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Description Enable Network Conference Enables or disables network conferencing for account x. -
Page 59: Network Settings
M215SC User Manual Appendix 1 - Base Station Settings The table always displays the maximum six accounts, even if there are fewer SIP accounts enabled. If you have not entered any unique handset names yet, then the default name of "HANDSET" appears. -
Page 60: Contacts
M215SC User Manual Appendix 1 - Base Station Settings Contacts Base directory settings This is the "local" directory on the base station, as opposed to external, server-based directories like LDAP. On the Base Directory page, you can manage directory entries that will be available on all handsets registered at the base station. -
Page 61: Servicing Pages
Enter one or more attribute definitions, separated by commas (no spaces). Your directory may include attributes like "cn" (common name) or "ou" (organizational unit) or "dc" (domain component). Example: ou=accounting,dc=snom,dc=com Maximum Number of Entries Sets the maximum number of entries returned for an LDAP search. Limiting the number of hits can conserve network bandwidth. - Page 62 M215SC User Manual Appendix 1 - Base Station Settings Network Time Settings Description Enable Network Time Enables or disables getting time and date information for your phone from the Internet. NTP Server If Enable Network Time is selected, enter the URL of your preferred time server. Use DHCP (Option 42) If Enable Network Time is selected, select to use DHCP to locate the time server.
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Page 63: Firmware Upgrade
M215SC User Manual Appendix 1 - Base Station Settings Firmware Upgrade Use one of the following methods to update the firmware: ◦ Auto Upgrade. Retrieving a firmware update file from a remote host computer and accessed via a URL. This central location may be arranged by you, an authorized dealer, or your SIP service provider. Enter the URL under Firmware Server Settings. -
Page 64: Security Settings
M215SC User Manual Appendix 1 - Base Station Settings Resynchronization Settings Description Mode Sets which files for which the phone checks. It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. -
Page 65: System Logs
M215SC User Manual Appendix 1 - Base Station Settings System Logs • On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes: ◦ Syslog server ◦ Volatile file Settings Description Enable Syslog Enable log output to syslog server.
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