Snom M900 Admin And Installation Manual
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Snom M900 Admin And Installation Manual

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Admin and Installation Guide
v1.02
Snom M900
Base station

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Summary of Contents for Snom M900

  • Page 1 Admin and Installation Guide v1.02 Snom M900 Base station...

  • Page 2: Table Of Contents

    Admin and Installation Guide M900 TABLE OF CONTENTS Copyright, Trademarks, Legal Disclaimers ..............4 Important information ......................5 Suitable and unsuitable locations ...................... 5 Intended use ............................5 Safety precautions ..........................5 Cleaning ..............................7 Disposal ..............................8 Standards conformance ........................8 Technical specifications .........................
  • Page 3 Admin and Installation Guide M900 Central phone directory ....................31 Local central directory ........................31 Preparing the phone directory file ..................... 31 Downloading the phone directory file onto base station ............33 Polling from external directory server ..................34 LDAP ............................... 35 Firmware update ......................

  • Page 4: Copyright, Trademarks, Legal Disclaimers

    Snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.

  • Page 5: Important Information

    Install the product at a minimum distance of 100 cm (39“) to persons and animals. ntended use This product is designed for use with a Snom M-series telephone. Any other use is considered unintended use. Any modification or reconstruction not described in the user manual is considered unintended use.
  • Page 6 Admin and Installation Guide M900 Important Information • The operational temperature for the product is between -10°C and + 50°C (14°F and 122°F). • Do not install product in rooms with high humidity (for example, in bathrooms, laundry rooms, damp basements). Do not immerse product in water and do not spill or pour liquids of any kind onto or into any parts of it.

  • Page 7: Cleaning

    Admin and Installation Guide M900 Important Information Implanted medical devices Manufacturers of medical devices recommend that a minimum distance should be maintained between a wireless device and an implanted medical device, such as pacemakers or cardioverter defibrillators, to avoid potential interference with the medical device. Persons who have such devices should: •...

  • Page 8: Disposal

    Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may also result in the loss of CE conformity and the FCC and IC certifications. In case of malfunction contact authorized service personnel, your seller, or Snom. The declaration of conformity can be downloaded at www.snom.com/conformity. echnical specifications •...

  • Page 9: Additional Important Information Usa

    USA FCC ID: T7HX8663 Intended use This device is designed for use with Snom M-series phones. Any other use, modification or reconstruction of the product is considered unintended use. Important safety information Follow all instructions and warnings in the user manual, and on the equipment to prevent accidents.
  • Page 10 Admin and Installation Guide M900 Important Information ◦ Equipment has been dropped and damaged. ◦ Equipment has exhibited a distinct change in performance. • Do not put the handset of the telephone next to your ear when the handset is not in normal talk mode.
  • Page 11 Admin and Installation Guide M900 Important Information Cleaning Do not clean with liquid or aerosol cleaners, household polish, chemicals, or cleaning agents. To avoid static shock, do not clean with a dry cloth. Clean with only a damp (not wet) cloth.
  • Page 12 Standards conformance This device is FCC certified and meets US health, safety, and environmental standards. The declaration of conformity can be downloaded at www.snom.com/conformity. FCC ID: T7HX8663 Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may also result in the loss of the FCC certification.

  • Page 13: Regulatory Information Canada

    Admin and Installation Guide M900 Important Information egulatory information Canada IC Number: 4979B-X8663 Interference information This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 14: Introduction

    "Provisioning Guide M900/M700/M300". Both can be found at https://service.snom.com. M-series base stations follow most Snom configuration and management schemes. It is recommended to have a local HTTP/HTTPS server for firmware updates, central configuration management, and hosting firmware files for base stations, handsets, and repeaters. Handsets and repeaters are updated over the air by the base station.

  • Page 15: Setting Up

    (see "Technical specifications" on page 8). ardware Setup The M900 can be hung on the wall or placed on a desktop, shelf, cabinet, or on the floor as a standing unit. 1. Push the bracket on the back of the base station (Fig. 1) upward until it is released with a noticeable click (Fig.

  • Page 16: Wall Mounting

    PCB. Fig. 6 Wall mounting The bracket on the back of the M900 has two holes (Fig. 1) that can be used to hang the unit on two screws or hooks on a wall. Holes Fig.

  • Page 17: User Interface Of The Unit

    Admin and Installation Guide M900 Setting up 1. Mark the centers of the two holes on the wall or pillar. The centers have to be 60 mm (2.3622") apart horizontally. 2. Drill the holes and insert the wall anchors flush to the wall.

  • Page 18: Configuring

    For information on provisioning settings, see "Provisioning Guide M900 Base Station"; for information on multicell setup, see the "M900 Multicell Deployment Guide". You can download them at https://service.snom.com/, DECT. M-series base stations follow most Snom configuration and management schemes. It is recommended to have a local HTTP/HTTPS server for firmware updates, central configuration management, and hosting firmware files for base stations, handsets, and repeaters.

  • Page 19: Opening The Web User Interface

    Admin and Installation Guide M900 Configuring Opening the web user interface 1. Open a web browser on your PC. Enter the IP address, preceded by "http://" in the address bar (for example: http://192.168.10.115) and press ENTER. 2. Enter your user name and password in the pop-up window. The defaults for both are admin:...

  • Page 20: Servers

    Admin and Installation Guide M900 Configuring Initial settings Servers During the initialization, the default server settings are loaded automatically. For a description of the settings, see "Servers" on page 47. Language, country, and time/date The Country page contains drop-down menus for the selection of your country, a state or region within that country, if applicable, and the language to be used on the web interface of the base station.

  • Page 21: Extensions

    To be able to use a handset, an extension must have been set up for it on the web interface of the base station, and the handset must be registered for the extension using one of two methods. On Snom corded desk phones, these extensions (or accounts) are called "identities".

  • Page 22: Registering Handsets - Method 1

    Admin and Installation Guide M900 Configuring network or externally by you IP provider), enter the mailbox extension number in the text field of Mailbox Number and , if no mailbox name is set, also in the text field of Mailbox Name.
  • Page 23 Admin and Installation Guide M900 Configuring Fig. 4 Fig. 5 Note: To find the IPEI, open the Settings menu of the handset, select Status, and scroll down to the IPEI at the end of the handset status. The IPEI consists of a string of 10 decimals and capital letters.

  • Page 24: Registering Handsets - Method 2

    Admin and Installation Guide M900 Configuring Registering handsets - method 2 For this method, you need to have all handsets within reach. Set up all extensions as described in "Setting up extensions" on page 21, then perform the following steps for each handset.

  • Page 25: Selecting Emergency Alarm Setting

    Admin and Installation Guide M900 Configuring Fig. 15 7. Repeat steps 1 - 6 for all extensions. Selecting emergency alarm setting Emergency alarm settings: See "Emergency alarm" on page 30. The majority of the features of the emergency alarm are available on handsets with a dedicated alarm key (the red key at the top of the handset), i.e., M70, M80, M85, and M90.

  • Page 26: Deregistering/Deleting Handsets And/Or Sip Registrations

    Admin and Installation Guide M900 Configuring Deregistering/deleting handsets and/or SIP registrations Fig. 17 • To deregister one or more handsets, click the checkbox to the left of the Idx of the respective handset(s) and then on the link Deregister Handset(s).
  • Page 27 Admin and Installation Guide M900 Configuring 3. Enter a name for the repeater, for example a consecutive number or its location. This name will be listed in the Name/IPEI column on the Repeater page (Fig. 3); if you do not enter a name, the IPEI will be listed instead.

  • Page 28: Manual Registration

    Admin and Installation Guide M900 Configuring Fig. 6 Manual registration This method must be used for daisy-chaining two or three repeaters. The RPN for the repeater as well as its DECT sync source must be selected manually from the respective drop-down menus.
  • Page 29 Admin and Installation Guide M900 Configuring 6. Select the RPN from the drop-down menu of RPN. Fig. 10 7. Click on Save. 8. Connect the repeater to a power outlet. 9. Press the reset tab on the back of the repeater (see Fig. 4 on the preceding page) for approx. 2 seconds until the LED blinks red briefly and then switches to double green flashes.

  • Page 30: Emergency Alarm

    Admin and Installation Guide M900 Configuring Emergency alarm Seven emergency alarm profiles can be configured on this page. All configured emergency alarm settings can be selected individually for any handset registered at the base station if that handset has an emergency alarm function. After an emergency alarm profile has been configured in this menu, it can be selected for individual handsets on the handset page.

  • Page 31: Central Phone Directory

    Admin and Installation Guide M900 Central Phone Directory entral phone directory The central directory is accessible from all handsets registered at the same base station or in the same multicell installation. The central directory can be a phone list downloaded to the base station or an external source like the company LDAP register.
  • Page 32 Admin and Installation Guide M900 Central Phone Directory • Number: A total of 21 characters. ◦ Valid characters: Digits 0 to 9 and the symbol +. Numbers with invalid characters will be discarded without warning. ◦ Numbers with more than 21 characters will be discarded without warning.

  • Page 33: Downloading The Phone Directory File Onto Base Station

    Admin and Installation Guide M900 Central Phone Directory Required elements: <IPPhoneDirectory> <DirectoryEntry> <Name></Name> <Telephone></Telephone> <Office></Office> <Mobile></Mobile> </DirectoryEntry> </IPPhoneDirectory> The indentations in the following example, a phone list with five names, are only for demonstration purposes to set the individual entries apart.

  • Page 34: Polling From External Directory Server

    Admin and Installation Guide M900 Central Phone Directory Fig. 1 Fig. 2 Fig. 3 Fig. 4 2. Click on Load (Fig. 3). 3. You may need to reboot the base station to make sure that the changes take effect. After the file has been downloaded to the base station, the name of the file is shown in the line "Last imported directory"...

  • Page 35: Ldap

    Admin and Installation Guide M900 Central Phone Directory On the Central Directory page, select LDAP from the drop-down menu of Location (see Fig. 1 on page 31) to open the LDAP server menu (Fig. 1, below). After saving your input, you may want to reboot the base station to make sure that the changes take effect.

  • Page 36: Firmware Update

    Once the firmware has been transferred, the actual update of each wireless device takes approx. one minute. • The M900 can update up to 10 wireless devices at a time. If more devices are registered with the base, they will be updated successively. Note: The base station selects the devices for firmware transfer randomly.

  • Page 37: Using Snom's Update Server

    The names of the firmware files also start with the capital M and are followed by one to three numerals, i.e., M900, M70, M5, etc. The product name is followed by the underscore _ which, in turn, is followed by a small v and the three-digit firmware version preceded by a zero, i.e., 0410, 0450, etc.

  • Page 38: Downloading Update Files To Base Station And Transmitting To Wireless Devices

    Note: Linux/Unix based HTTP servers are case-sensitive. Since all M-series product names start with a capital M, the names of the folders must also start with a capital M, i.e., M900, M70, etc. Naming the folders m900, m70, etc. will cause the downloads to fail.

  • Page 39: Updating The Base Station

    If the update was successful, the handset will turn on again, and the web interface will indicate the completion of the update and the current firmware version on the handset. rovisioning updates Please see the Provisioning Guide M900/M700/M300 at https://service.snom.com. v1.02...

  • Page 40: Description Of Settings

    Admin and Installation Guide M900 Description of Settings escription of settings ome/Status The Home/Status page contains the summary of current operating condition and the settings of the base station and the handsets registered at the base station. It also contains the buttons for rebooting the base station.
  • Page 41 Admin and Installation Guide M900 Description of Settings • Operation time: Counter - time elapsed since last reboot of base • RFPI address: RFPI: The Radio Fixed Part Identity is a unique identifier frequently transmitted by the base station. •...

  • Page 42: Extensions

    Admin and Installation Guide M900 Description of Settings xtensions This page has three subpages, Add Extension, Edit Extension, and Handset. Setting up extensions and registering handsets to extensions: See "Extensions" on page 21 ff. Note: ◦ An extension/identity can only be assigned to one handset in your single-cell or multicell installation.

  • Page 43: Add/Edit Extension Settings

    Admin and Installation Guide M900 Description of Settings Setting Description FWU Progress During a firmware update, this field displays the update's progress. Off: No update in progress Initializing: Update is starting x%: Update in progress, x percent done Verifying x%: Update writing completed, FW verification ongoing Waiting for charger: Firmware has been transmitted to handset;...
  • Page 44 Admin and Installation Guide M900 Description of Settings Fig. 3 Settings descriptions for Add extension and Edit extension subpages: Setting Description Line name As required/desired. Specifies the line name for this extension on the handset. Used when user must select a line for outgoing calls.

  • Page 45: Handset Settings

    Admin and Installation Guide M900 Description of Settings Setting Description Forwarding Unconditional Number On/off. All incoming calls for this extension will be forwarded to the number entered in the text field. Note: This setting (both the number and the enabled/disabled status) can be changed from the handset registered to the extension.
  • Page 46 Admin and Installation Guide M900 Description of Settings Settings descriptions for Handset subpages: Setting Description Location In multicell installations, select from drop-down menu if more than one base- station available IPEI To find the IPEI, open the Settings menu of the handset, select Status (Fig. 7), and press Select.

  • Page 47: Servers

    Admin and Installation Guide M900 Description of Settings ervers On this page you add and remove SIP/NAT servers, select the server the base station should connect to, and change the default settings. Fig. 1 Settings descriptions: Setting Description Server Alias Server alias.
  • Page 48 Admin and Installation Guide M900 Description of Settings Setting Description Outbound proxy Session border controller DNS or IP address. Alternatively SIP server outbound proxy address. Set the outbound proxy to the address and port of the private NAT gateway so that SIP messages are sent via this gateway.
  • Page 49 Admin and Installation Guide M900 Description of Settings Setting Description Hold behavior Specifies the behaviour of the handset hold feature. The options are: RFC 3264: Hold is signaled according to RFC 3264, i.e. the connection information part of the SDP contains the IP address of the endpoint, and the direction attribute is for sendonly, recvonly or inactive streams, depending on the context.
  • Page 50 Admin and Installation Guide M900 Description of Settings Setting Description Codec priority This setting specifies the codec priority for audio compression and transmission. After changing the order of priority with the Up/Down buttons, click on Reset codes. NOTE: In a multicell setup, you must also go to the multicell page and click on Reboot chain in order to update the handsets in the multicell installation.

  • Page 51: Network

    Admin and Installation Guide M900 Description of Settings etwork Setting Description IP settings DHCP/Static IP Allowing changes in protocol for getting a dynamic IP address. When DHCP is enabled, the other IP settings and options are not available. DHCP enabled: IP addresses are allocated from a pool of available addresses.
  • Page 52 Admin and Installation Guide M900 Description of Settings Setting Description User priority 3-bit value defining user priority. Values are 0 (best effort) and 1 to 7 (lowest to highest priority). The values can be used to prioritize different classes of traffic (voice, video, data, etc.).
  • Page 53 Admin and Installation Guide M900 Description of Settings Setting Description SIP ToS/Qos Priority of call control signaling traffic based on both IP layers of Type of Service (ToS) byte. ToS is referred to as Quality of Service (QoS) in packet- based networks.

  • Page 54: Management

    HTTP management password Password for access to the configuration server. HTTP client credentials are formed by HTTP management username and this password. Permitted value: 8-bit string Factory reset from button The factory reset through pressing of the reset button on M900 casing for 10 seconds can be deactivated here. Default: Activated v1.02...
  • Page 55 Admin and Installation Guide M900 Description of Settings Setting Description Enable automatic prefix Disabled: No automatic prefix added. Enabled: The base station adds the leading digit defined in Set prefix for outgoing calls. Enabled+fallthrough on * and #: Enables detection of * or # at the first digit of a dialed number.
  • Page 56 System analyze: Handset roaming and handset firmware updates status in addition to the normal operation messages. Debug: Used by Snom for debug. Should not be enabled during normal operation. Default: Normal operation.

  • Page 57: Firmware Update

    Admin and Installation Guide M900 Description of Settings irmware update Setting Description Firmware update server IP address or DNS of update source address Valid inputs: URL or IP address. Note: Cannot end with slash / character. Examples: http://dect.snom.com, 10.10.104.41 Default: empty.

  • Page 58: Country/Time Settings

    Admin and Installation Guide M900 Description of Settings ountry/time settings Fig. 1 Fig. 2 Country/region, language, and automatic time and DST settings The Country/time settings page contains drop-down menus for the selection of your country, a state or region within that country, if applicable, and the language to be used on the web interface of the base station.

  • Page 59: Time Server

    Admin and Installation Guide M900 Description of Settings Setting Description Notes Applicable to some locations in US and Brazil. When counties, towns etc. are using different time settings than the timezone they are located in, a text field will open with description of the exception when you select the timezone.

  • Page 60: Manual Time And Dst Settings

    Admin and Installation Guide M900 Description of Settings Manual time and DST settings The manual settings are enabled when the checkboxes for the settings Set timezone by country/ region and Set DST by country/region are unchecked (Fig. 2). Setting Description Timezone Select timezone (UTC +/- n) from the drop-down menu.

  • Page 61: Security

    Admin and Installation Guide M900 Description of Settings ecurity On this page, you can download certificates, change the password required for logging onto the web interface, and select whether to use the embedded secure web server (HTTPS). Note: SIP and RTP security are server-dependent.

  • Page 62: Device Identity

    Admin and Installation Guide M900 Description of Settings Device identity This is the certificate and personal key used by the base when acting as a server or when the server requires client authentication in the SSL handshake procedure. The supported format is DER- encoded binary X.509 (.cer), and the key must be provided as an unencrypted PKCS#8 binary file...
  • Page 63 Admin and Installation Guide M900 Description of Settings Setting Description Username Up to 15 valid characters. Default: admin Current password Any valid characters. Default: admin New password Up to 15 valid characters. Default: Empty Confirm password Repeating new password to avoid typing errors...

  • Page 64: Central Directory

    Admin and Installation Guide M900 Description of Settings entral directory The central directory is accessible from all handsets registered at the same base station or in the same multicell installation. The central directory can be a phone list downloaded to the base station or an external source like the company LDAP register.
  • Page 65 Admin and Installation Guide M900 Description of Settings Setting Description Handset identity settings Name Select cn or sn+given name from drop-down menu. Default: cn Work Enter an LDAP number attribute Preset: telephoneNumber Home Enter an LDAP number attribute Preset: homephone...

  • Page 66: Multicell

    • Note: Entering a time server on the Time settings page of the primary base station's web interface is mandatory for multicell installations! For further information on multicell installation, see the "M900 Multicell Deployment Guide" at https://service.snom.com/. Fig. 1 v1.02...
  • Page 67 Admin and Installation Guide M900 Description of Settings Fig. 2 Setting Description Settings for this unit (Fig. 1) Multicell system Select "Enabled" or "Disabled" from the drop-down list. Default: Disabled. System chain ID All base stations in a multicell system must have the same system chain ID.
  • Page 68 Admin and Installation Guide M900 Description of Settings Setting Description Multicell debug 224.1.0.0-225.1.0.0) • None: Debug disabled. • Data sync: Writes header information for all packets received and sent, to be used to debug any special issues. Note: This option should only be enabled for short periods of time when debugging is needed, as it generates a lot of syslog signalin •...
  • Page 69 Admin and Installation Guide M900 Description of Settings Setting Description Base Station Group (Fig. 2) Base station identity in the chained network. Automatically assigned consecutively when new base stations are added to the chain. With checkbox for selection for removal from chain.
  • Page 70 Admin and Installation Guide M900 Description of Settings Setting Description DECT property Base station characteristics in connection to the current multi cell network. Possible output(s): • Primary: Primary base station all other nodes in the chain synchronize to. • Locked: The base station is currently synchronized and locked to the primary.

  • Page 71: Repeaters

    Admin and Installation Guide M900 Description of Settings epeaters For information on registering repeaters, see "Registering M5 repeaters" on page 26. Setting Description Index of repeaters. Repeaters are numbered consecutively by the base station. With checkbox for registering them at and deregistering or deleting them from the base station.

  • Page 72: Alarm

    Admin and Installation Guide M900 Description of Settings larm For information on configuring alarm settings and selecting them for individual handsets, see "Emergency alarm" on page 30. The M25 does not support emergency alarms. This menu contains the available emergency alarm profiles that can be set for handsets registered at the base station.

  • Page 73: Statistics

    Admin and Installation Guide M900 Description of Settings tatistics The Statistics page has four subpages: System, Calls, Repeater, and DECT. The visible default page is System, as indicated by the larger font (Fig. 1 and 2). Click one of the other links to bring that page onscreen (Fig.
  • Page 74 Admin and Installation Guide M900 Description of Settings Setting Description Operation/duration D-H:M:S Operation: Time since last reboot ((days–hours:minutes:seconds) Duration: Time since last reset of statistics or firmware upgrade DECT operation D-H:M:S How long the base station has been running (days–hours:minutes:seconds)

  • Page 75: Call Quality Page

    Admin and Installation Guide M900 Description of Settings Call quality page This page is normally not visible on the web user interface. It is accessed by adding CallQuality.jhtml behind the slash following the IP address of the base station in the address bar of your browser, e.g., http://10.110.20.108/ CallQuality.html.

  • Page 76: Configuration

    To load a new configuration, click on Browse and select the file, then click on Load. To export the settings, click on Export. For information on how to provision the configuration, see the "Provisioning Guide M900, M700, M300" at https://service.snom.com.

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