IBM System x3500 Service Manual page 169

Type 7977
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3500 Type 7977," on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System-error log message
SMI reported a Machine Check on Memory Card
= %d
Software NMI
System Approaching Maximum Power
Consumption
System Boot Failed
System Complex Powered Down
System Complex Powered Up
System-error log full
System log 75% full
System Memory Error
System Running Nonredundant Power
User <USERID> attempting to power/reset
server
Video 1.8V Power Good Fault
Video 2.5V Power Good Fault
Video Core 1.8V Power Good Fault
VRM X Power Good Fault
Action
1. Reseat the DIMM.
2. Replace the DIMM.
Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI.
1. Install another power supply (if possible) and make sure that
the ac power cords are correctly connected.
2. Remove devices that consume an extraordinary amount of
power.
3. (Trained service technician only) Replace the power backplane.
1. Check the POST/BIOS boot checkpoint indicator and see the
applicable documentation. See "Checkpoint codes (trained
service technicians only)" on page 116.
2. Make sure that the DIMMs are correctly connected and seated
and that they are functional.
3. Attempt to start the server from the BIOS backup page.
Information only
Information only
Clear the event log.
Information only
1. Reseat the DIMMs.
2. Replace the DIMMs.
1. Install another power supply (if possible) and make sure that
the ac power cords are correctly connected.
2. Remove devices that consume an extraordinary amount of
power.
3. (Trained service technician only) Replace the power backplane.
Information only
(Trained service technician only) Replace the system board.
1. Reseat the Remote Supervisor Adapter II SlimLine, if one is
present.
2. (Trained service technician only) Replace the system board.
(Trained service technician only) Replace the system board.
1. Reseat VRM.
2. Replace VRM.
3. (Trained service technician only) Replace the system board.
159
Chapter 5. Diagnostics

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