Chapter 1. Introduction; Related Documentation - IBM System x3500 Service Manual

Chapter 1. Introduction

This Problem Determination and Service Guide contains information to help you
solve problems that might occur in your IBM
describes the diagnostic tools that come with the server, error codes and suggested
actions, and instructions for replacing failing components.
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
v Field replaceable unit (FRU): FRUs must be installed only by trained service
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.

Related documentation

In addition to this document, the following documentation also comes with the
server:
v Installation Guide
v User's Guide
v Rack Installation Instructions
v Safety Information
v Warranty and Support Information
Depending on the server model, additional documentation might be included on the
IBM Documentation CD.
The server might have features that are not described in the documentation that
comes with the server. The documentation might be updated occasionally to include
information about those features, or technical updates might be available to provide
additional information that is not included in the server documentation. These
© Copyright IBM Corp. 2007, 2008
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
technicians.
This printed document contains instructions for setting up the server and basic
instructions for installing some optional devices.
This document is in Portable Document Format (PDF) on the IBM Documentation
CD. It provides general information about the server, including information about
features, and how to configure the server. It also contains detailed instructions for
installing, removing, and connecting optional devices that the server supports.
This printed document contains instructions for installing the server in a rack.
This document is in PDF on the IBM Documentation CD. It contains translated
caution and danger statements. Each caution and danger statement that appears
in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
This document is in PDF on the Documentation CD. It contains information about
the terms of the warranty and getting service and assistance.
®
System x3500 Type 7977 server. It
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