Quadra-Fire TREKKER INSERT series Owner's Manual

Quadra-Fire TREKKER INSERT series Owner's Manual

Trekker insert pellet appliance

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT DISCARD THIS MANUAL
TREKKER INSERT PELLET
APPLIANCE
MODEL(S):
TREKKERI-MBK
TREKKERI-CSB
TREKKERI-PMH
CAUTION
Check building codes prior to installation.
Installation MUST comply with local, regional, state
and national codes and regulations.
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
R
7082-154E
WARNING
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal
injury, or death.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void your
warranty.
Comply with all minimum clearances to combustibles
as specified. Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down. Hot glass will
cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high
temperatures
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Tested and approved for wood pellets only. Burning of
any other type of fuel voids your warranty.
To obtain a French translation of this manual, please contact
your dealer or visit
www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s'il vous
plaît contacter votre revendeur ou visitez
NOTE
www.quadrafire.com
January 8, 2019

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Summary of Contents for Quadra-Fire TREKKER INSERT series

  • Page 1 Owner’s Manual Operation & Care INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation or service. NOTICE: DO NOT DISCARD THIS MANUAL WARNING If the information in these instructions is not followed exactly, a fire could result TREKKER INSERT PELLET...
  • Page 2: Sample Of Serial Number / Safety Label

    TREKKER INSERT and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Behind right cast side panel CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.
  • Page 3: Table Of Contents

    O. Tuning ........12 P. Frequently Asked Questions ....13 Quadra-Fire is a registered trademark of Hearth & Home Technologies. January 8, 2019...
  • Page 4: Warranty Policy

    TREKKER INSERT B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 TREKKER INSERT WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...
  • Page 6 TREKKER INSERT This warranty is void if: • • • There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited LIMITATIONS OF LIABILITY • have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN.
  • Page 7: Quick Start Guide

    8. From the home screen press the outer ring to access the set temperature; rotate clockwise to raise the temperature and counterclockwise to lower the tempera- ture. STANDBY STANDBY Note: Refer to the Quadra-Fire Wireless User Interface manual for more infor- mation. March 19, 2018 January 8, 2019 7082-154E...
  • Page 8: Listing And Code Approvals

    E1509-12, ULC S628-93, (UM) 84-HUD and ULC/ORD-C-1482. This manual describes the operation of the Quadra-Fire, Trekker Insert pellet appliance. This appliance meets the 2020 U.S. Environmental Protection Agency’s crib wood emission limits for wood heaters sold after May 15, 2020. Under specific test conditions this heater has been shown to deliver heat at rates ranging from 12,682 to 39,428 Btu/hr.
  • Page 9: Glass Specifications

    TREKKER INSERT C. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please Fire Risk. contact your dealer for replacement glass. Hearth & Home Technologies disclaims any D. Electrical Rating responsibility for, and the warranty will be voided 115 VAC, 60 Hz, Start 2.9 Amps, Run 2.45 Amps by, the following actions: E.
  • Page 10: Operating Instructions

    TREKKER INSERT User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products • Depending on the source material it may have a high or Fire Risk. low ash content. • Do not operate appliance before reading and understanding operating instructions.
  • Page 11: Before Your First Fire

    TREKKER INSERT E. Before Your First Fire I. Fire pot Purge 1. First, make sure your appliance has been properly Purpose: To help remove debris from the fire pot and help installed and that all safety requirements have been the unit burn as efficient as possible. met.
  • Page 12: Restarting The Appliance

    TREKKER INSERT Your Pellet Appliance’s General Operating N. Clear Space Parts NOTICE: Clearances may only be reduced by means ap proved by the regulatory authority having Baffle Latch jurisdiction. Mantel: Hopper Switch Avoid placing candles and other heat-sensitive ob jects on mantel or hearth.
  • Page 13: Frequently Asked Questions

    TREKKER INSERT P. Frequently Asked Questions What causes my glass to become dirty? If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airflow through the unit may be restricted.
  • Page 14: Maintenance And Service

    TREKKER INSERT Maintenance and Service When properly maintained, your appliance will give CAUTION you many years of trouble-free service. Contact your dealer to answer questions regarding proper operation, Shock and Smoke Hazard troubleshooting and service for your appliance. Visit • Smoke spillage into room can occur if www.quadrafire.com/owner-resources to view basic...
  • Page 15: General Maintenance And Cleaning

    TREKKER INSERT 2. Cleaning Ash Pan C. General Maintenance and Cleaning • Frequency: Weekly or every 3-5 bags 1. Cleaning Fire pot using Lever • By: Homeowner • Frequency: Daily or as needed* a. Locate the ash pan underneath the fire pot. •...
  • Page 16 TREKKER INSERT 4. Cleaning Heat Exchanger & Drop Tube • Frequency: Monthly or every ton of fuel (50 bags). • By: Homeowner NOTE: Heavy duty vacuum cleaners may be obtained, specifically designed for solid fuel appliance cleaning. Tools Needed: A Shop Vacuum and generic micro cleaning kit;...
  • Page 17 TREKKER INSERT 7. Cleaning the Glass 5. Ash Removal System Inspection & Cleaning • Frequency: Monthly or after burning 50 bags • Frequency: See chart on page 14 • By: Homeowner • By: Homeowner a. Be sure the appliance is allowed to cool. a.
  • Page 18: Soot Or Creosote Fire Awareness

    TREKKER INSERT 9. Cleaning Exhaust System 12. Soot and Fly-ash: Formation & Need for Removal in Exhaust Venting System. (Requires No Lubrication) • Frequency: See chart on page 14 • Frequency: See chart on page 14 • By: Homeowner • By: Qualified Service Technician and/or Homeowner a.
  • Page 19: High Ash Fuel Content Maintenance

    TREKKER INSERT E. High Ash Fuel Content Maintenance • Frequency: Daily Baffle • By: Homeowner If the ash build-up exceeds the half way point in the fire pot or if clinkers are adhering to the sides of the fire pot, the fire pot floor is not being cycled enough.
  • Page 20: Convection Blower Replacement

    TREKKER INSERT H. Convection Blower Replacement I. Combustion/Exhaust Blower Replacement 1. Follow the proper shut down procedures. 1. Follow the proper shut down procedures. 2. Remove the left side panel by loosening the 2 screws 2. Remove the right side panel by loosening the 2 screws using a Phillips head screw driver or wrench (Figure using a Phillips head screw driver or wrench (Figure 20.1).
  • Page 21: Troubleshooting Guide

    TREKKER INSERT Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.
  • Page 22 TREKKER INSERT SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION Area where the user interface is placed Check thermostat proximity to doors and windows affects temperature. Appliance starts and stops User interface located in tight spaces frequently Inspect user interface location and make sure it is not effecting the on/off cycling of the close to a surface that heats and cools quickly.
  • Page 23 TREKKER INSERT SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION Clean unit including the fire pot, exhaust path, and Dirty appliance or venting venting system Poor fuel quality, high ash content. Purge old fuel and use higher quality / or brand of fuel Large, lazy flame (orange color) with black ash / soot Incorrect air-fuel adjustment...
  • Page 24 TREKKER INSERT Following correction of any alarm, the user interface will turn to OFF. Turn user interface back ON and back to desired setting. ALARM POSSIBLE CAUSE CORRECTIVE ACTION Hopper empty Fill the hopper Auger jam Inspect the feed tube for jams Make sure firebox door is shut, vacuum hose is connected to switch and drop tube, wire connectors Vacuum switch not closing...
  • Page 25: Reference Materials

    TREKKER INSERT Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF THE APPLIANCE. 1. Exhaust Blower The combustion (exhaust) blower is mounted in the bottom right rear of appliance. The blower is designed 11.
  • Page 26: Service And Maintenance Log

    TREKKER INSERT B. Service and Maintenance Log Date of Service Performed By Description of Service 7082-154E January 8, 2019...
  • Page 27 TREKKER INSERT Date of Service Performed By Description of Service January 8, 2019 7082-154E...
  • Page 28: Exploded Drawings

    TREKKER INSERT C. Exploded Drawings TREKKER INSERT Service Parts Pellet Insert Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active TREKKERI-CSB, TREKKERI-MBK, TREKKERI-PMH 21 22 24 25 Part number list on following pages. 01/19 7082-154E January 8, 2019...
  • Page 29: Parts List

    TREKKER INSERT D. Parts List TREKKER INSERT Service Parts Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 30 TREKKER INSERT TREKKER INSERT Service Parts Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active #16 Door Assembly #20 Firepot Riser Assembly 20.1 16.1 20.2 16.2 16.3 20.8 20.3 20.4 20.5 20.7 16.4 20.6 IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 31 TREKKER INSERT TREKKER INSERT Service Parts Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 32 TREKKER INSERT TREKKER INSERT Service Parts Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 33 TREKKER INSERT TREKKER INSERT Service Parts Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 34 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...

This manual is also suitable for:

Trekkeri-mbkTrekkeri-csbTrekkeri-pmh

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