Metropcs Information - Alcatel 1x Evolve User Manual

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MetroPCS Information .........................

Service
You will need the following information when activating service:
• Your name, address and an eight-digit number that you will use to access your account (your
personal identification number "PIN").
• Your serial number (IMEI) and SIM card number. If your phone has a removable battery, to
locate the serial number, remove the phone from the box and remove the battery cover from
the phone. The serial number is located near the bar code. It will be either 14 or 18 digits. If
your phone does not have a removable battery, check the box label or phone settings to locate
the serial number. The SIM card number can be located below the bottom bar code on the back
of the SIM card holder.
• Your choice of MetroPCS plan and services including unlimited data, talk and text plans.
• Install the battery, if applicable, and SIM card in your new phone by following the step by step
instructions in this phone's User Guide.
• Once your phone is powered up, dial 1.888.8metro8 (1.888.863.8768) to connect with an
activation representative who will assist you in activating your phone. You can also activate your
phone online by visiting metropcs.com. (As soon as your service is activated, be sure to fully
charge the phone's battery before using it again.)
Don't hesitate to ask your MetroPCS representative for more information on additional features and
services or visit metropcs.com.
Account Detail:
• Text Message Reminder. MetroPCS provides a text message reminder on your phone before
payment is due.
• E-statement. View your statement summary online. (Only available in select states.)
• Call Detail. View your call detail online for a listing of all local calls made during the service
cycle. (Additional charge applies.)
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Payment Options:
There are several ways to pay for your MetroPCS service.
Auto Pay. Your credit or debit card is automatically debited two days before payment is due.
•
• Express Pay. Pay by credit or debit card online at metropcs.com.
• By Mail. Include your account number and phone number on your check or money order and
mail to: MetroPCS, P.O. Box 5119, Carol Stream, IL 60197-5119.
• By Phone via Automated System. Pay by credit or debit card from your MetroPCS phone
by dialing 1.888.8metro8. (Convenience fee applies.)
• Store Payment Machine.* Accepts cash, debit or credit card (with PIN). (Convenience fee
applies.)
• Over the Counter.* Pay at an Authorized Payment Location with cash, check, credit or debit
card.
• eWallet. Sign up for MyAccount through metropcs.com and create your own secure eWallet
where you can safely store cards for quick payment and set up auto pay.
• Text to Pay. The secure and easy way to pay your monthly MetroPCS service. Register your
credit or debit card with the MetroPCS eWallet service and simply respond to a text from
PAYNOW (729699) to pay.
* Not available at all locations.
MyMetro ®
• Manage your MetroPCS account right on your phone.
By dialing any of the customer service numbers you can change your rate plan, change your features
and pay for service. Just follow the instructions on your phone.
For Assistance:
Please visit your local MetroPCS store or refer to the following options if you need additional
assistance.
• Sign up for MyAccount to view account details, check your balance, make a payment, manage
eWallet and more.
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