Table of Contents
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Table of Contents
Related Manuals for Alcatel 1X 5059A
Summary of Contents for Alcatel 1X 5059A
- Page 1 For more information on how to use the phone, please go to https:/ /us.alcatelmobile.com/ and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.
- Page 3 Note: This is a user manual for alcatel 1X 5059A. Help Refer to the following resources to get more FAQ, software, and service information. Consulting FAQ Go to https:/ /support.alcatelonetouch.us/hc/en-us Finding your serial number or IMEI You can find your serial number or International Mobile Equipment Identity (IMEI) on the packaging materials.
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Page 4: Table Of Contents
Table of Contents Safety and use ..............6 Radio waves ............... 12 Licences ................19 General information ............20 Your mobile ..............23 Keys and connectors ........23 Getting started ..........26 Home screen ............28 Text input ..............38 Using the onscreen keyboard ......38 Text editing ............40 Call, Call log and Contacts ........ - Page 5 Clock ..............62 Calculator ............65 Getting connected ........... 66 Connecting to the internet ......66 Connecting to a Bluetooth device .....69 Connecting to a computer via USB ....71 Sharing your phone's mobile data connection Connecting to virtual private networks ..72 Multimedia applications ......... 75 Camera ..............75 Photos ...............79 Others .................81...
- Page 6 10.4 Display ...............88 10.5 Sound..............88 10.6 Security & location .........88 10.7 Advanced Features .........88 10.8 Users & accounts ..........89 10.9 Accessibility ............89 10.10 Google ..............89 10.11System ...............89 11 Making the most of your phone ......92 11.1 FOTA Upgrade ..........92 12 Accessories ..............93 13 Warranty ..............94 14 Troubleshooting ............97...
- Page 7 This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the Radio waves section. When carrying the product or using it www.sar-tick.com while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements.
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Page 8: Safety And Use
Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •... - Page 9 • If your phone is a unibody device, where the back cover and battery are not removable, disassembling the phone will void your warranty. Disassembling the phone can cause bodily injury if the battery is punctured; • Always handle your phone with care and keep it in a clean and dust-free place;...
- Page 10 • Remember to make backup copies or keep a written record of all important information stored on your phone; • Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout.
- Page 11 • PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them,...
- Page 12 • Do not burn or dispose of your phone in household garbage or store it at temperature above 60°C (140°F); Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations. This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: •...
- Page 13 In the United States you may learn more about CTIA’s Recycling Program at http:/ /www.gowirelessgogreen. org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE USED BATTERIES ACCORDING INSTRUCTIONS. WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
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Page 14: Radio Waves
Radio waves ........THIS PHONE MEETS GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. - Page 15 This device is complied with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1- 1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines.
- Page 16 For body-worn operation, the phone meets FCC RF exposure guidelines provided that it is used with a non- metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Additional information on SAR can be found on the Cellular Telecommunications &...
- Page 17 Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful...
- Page 18 This phone complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference; • This device must accept any interference received, including interference that may cause undesired operation.
- Page 19 only connect to trusted Wi-Fi networks. Also when using your product as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device. Your product can store personal information in various locations including a SIM card, memory card, and built-in memory.
- Page 20 You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request.
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Page 21: Licences
TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners. Alcatel 1X Bluetooth Declaration ID D038401 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. -
Page 22: General Information
TCL Communication Ltd. You may download the source codes from http:/ / sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from the internet. General information ..... - Page 23 • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong • Electronic labeling path: Touch Settings > Regulatory & safety or press *#07# to find more information such as FCC ID. about labeling On our website, you will find our FAQ (Frequently Asked Questions) section.
- Page 24 Disclaimer There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific carrier services. TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.
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Page 25: Your Mobile
Your mobile ......1.1 Keys and connectors Front Front camera flashlight Indicator Volume up/down Power key Back Recent apps button button Home button... - Page 26 Back camera Flashlight Fingerprint sensor Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc. Home button • From any application or screen, touch to return to the Home screen.
- Page 27 • Long press to turn on Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen. Recent Apps button • Touch to open a card view of applications you've worked with recently. Power key • Press: Lock the screen/Light up the screen.
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Page 28: Getting Started
1.2 Getting started 1.2.1 Setting up Inserting or removing the SIM/microSD card Insert the pin into the hole and pull out the tray Insert or remove your SIM card or microSD card Single-SIM You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone supports hot swap. -
Page 29: Powering On Your Phone
Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen. The percentage increases as the phone is charged. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug;... -
Page 30: Home Screen
1.2.3 Powering off your phone Press and hold the Power key until options appear, then select Power off. 1.3 Home screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen. - Page 31 Google Search bar • Touch to enter text search screen • Touch to enter voice search screen Swipe left or right to view more screens Favorite tray applications • Enter the application. • Long press to move or remove applications. Enter the App drawer.
- Page 32 Notification panel When there are notifications, touch and drag down the Status bar to open the Notification panel to read more detailed information. Open the Quick Settings panel Touch and drag down to open the Notification panel. Clear all notifications (ongoing notifications will remain)
- Page 33 Quick Settings panel Touch and drag down the notification panel to open the Quick Settings panel. You can enable or disable functions or change modes by touching the icons. Open Settings, to view the full list of settings.
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Page 34: Navigation Bar
1.3.2 Navigation bar Touch to hide navigation bar. Swipe up to display navigation bar. - Page 35 1.3.3 Locking and unlocking your screen To protect your phone and privacy, you can lock the phone with a pattern, PIN, password or fingerprint, etc. To create a screen unlock pattern • From the Home screen, touch to open the App drawer, then touch Settings >...
- Page 36 Double tap to enter the detailed screen Swipe up to unlock the screen 1.3.4 Personalising your Home screen You can long press a folder, an application or a widget and drag the item to your preferred Home screen. Reposition Long press an item and drag it to the desired position and then release.
- Page 37 Remove Long press an item and drag it up to the top of the Remove icon, then release. Create folders To improve the organisation of shortcuts or applications on the Home screen and the Favourite tray, you can add them to a folder by stacking one item on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name.
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Page 38: Volume Adjustment
Touch one thumbnail and slide it right/left or touch X to close an application. Touch at the bottom of the screen to close all the running applications. 1.3.6 Volume adjustment Using the volume key Press the Volume key to adjust the volume. To activate the vibrate mode, press the Volume down key until the phone vibrates. - Page 39 Using the settings menu From the Home screen, touch to open the App drawer, then touch Settings > Sound to set the volume for media, ringtones, alarms, etc.
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Page 40: Text Input
Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation. - Page 41 2.1.1 Gboard Enter text or numbers. Long press to select symbols. Switch between "abc/Abc" mode; Long press to switch to "abc/ABC" mode. Switch to symbol and numeric keyboard. Long press to show input options.
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Page 42: Text Editing
2.2 Text editing You can edit the texts you entered. • Long press or double tap within the texts you want to edit. • Drag the tabs to change the selected texts. • The following options will show: CUT, COPY, SHARE and SELECT ALL. -
Page 43: Call, Call Log And Contacts
Call, Call log and Contacts ... 3.1 Call ............3.1.1 Making a call To make a call, touch in the Favourites tray. Call log Contacts View the contact’s detailed information. You can also edit, delete, share the contact, or send a message to the contact. - Page 44 Show the dial pad Call the previewed number. Long press to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from CONTACTS or CALL LOG by sliding or touching tabs, then touch to make the call.
- Page 45 International call To dial an international call, long press to enter “+”, then enter the international country prefix followed by the full phone number and touch Emergency call If your phone has network coverage, dial the emergency number and touch to make an emergency call.
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Page 46: Calling Your Voicemail
When you receive a call, a call window will be presented on top of the screen. Touch DECLINE to dismiss a call or ANSWER to answer a call. Touch the call window to open the Phone call screen. On the Phone call screen: • Touch to answer the call;... -
Page 47: During A Call
3.1.4 During a call To adjust the volume during a call, press the Volume key. End the current call. Touch once to activate the speaker during the current call. Touch this icon again to deactivate the speaker. Touch once to mute the current call. Touch this icon again to unmute the call. -
Page 48: Managing Multiple Calls
Touch to open Contacts options. To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the phone close to your ear; and it will be unlocked when the phone is taken away from your ear. -
Page 49: Call Log
• Touch to start the conference. • Touch to end the conference call and disconnect all callers. 3.1.6 Call settings from the Call screen, then touch Settings to Touch set phone and contacts. 3.2 Call log You can access your call log by touching from the Call screen to view missed calls, outgoing calls and incoming calls. -
Page 50: Contacts
to Delete all history. Touch 3.3 Contacts ..........Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronise them with your Gmail contacts or other applications on the web or on your phone. 3.3.1 Consult your Contacts To see your contacts, touch from the App drawer. -
Page 51: Adding A Contact
Display the contacts list option menu Touch to search contacts Open the Quick contact panel Long press to select contact(s) to delete Add new contact Deleted contacts will also be removed from other applications on the phone or web the next time you synchronise your phone. - Page 52 You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. When finished, touch this icon to save Select a picture or take a photo for the contact Touch to open available labels Add to/Remove from Favourites To add a contact to favourites, you can touch a contact...
- Page 53 To remove a contact from favourites, touch the star on the contact details screen. 3.3.3 Editing your contacts To edit contact information, touch in the contact details screen. When finished, touch to save. 3.3.4 Use Quick contact for Android Touch a contact to open Quick contact for Android. You can then touch or the number to make a call.
- Page 54 The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone. 3.3.5 Importing, exporting and sharing contacts This phone enables you to import or export contacts between your phone, SIM card and phone storage.
- Page 55 Touch and then Settings > Display options to sort the list by touching First name or Surname, as well as viewing contact names by touching First name first or last name first. 3.3.7 Merging/Separating contacts To avoid duplication, you can add any new contact information to existing contacts in a single action.
- Page 56 3.3.8 Synchronising contacts in multiple accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. To add an account, touch from the contacts list and touch Settings > Manage accounts, or from the Home , then Settings >...
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Page 57: Messaging
Messaging ......4.1 Write a new message You can create, edit and receive SMS and MMS with this phone. To access Messaging, touch On the message list screen, touch to write text/ multimedia messages. More options Send the text message Insert emojis... - Page 58 Sending a text message To add recipients, enter the name or phone number of the recipient in the To bar. Touch the Type an SMS message bar to enter the text of the message. When finished, touch to send the text message. An SMS message of more than 160 characters will be charged as several SMS.
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Page 59: Manage Messages
to open the options menu. Touch Add subject Touch to insert a subject. Touch to attach a picture, video, audio, etc. When finished, touch to send the multimedia message. 4.2 Manage messages When receiving a message, will appear on the Status bar as a notification. - Page 60 • Touch to call the number; • To reply to a message, enter the text or touch insert quick text, contact, etc. When finished, touch • If you long press a message, the following options will be available: Copy , Forward , View message details , Delete...
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Page 61: Adjust Message Settings
4.3 Adjust message settings On the message list screen, touch and select Settings. • GENERAL Notifications, Cell Broadcast settings etc. can be set in Advanced settings. • ADVANCED Text message (SMS) settings and Multimedia message (MMS) settings can be set in Advanced settings. -
Page 62: Calendar, Clock, And Calculator
Calendar, Clock, and Calculator ......... 5.1 Calendar ..........You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, touch from the Home screen, then touch Calendar. 5.1.1 Multimode view You can display the Calendar by Schedule, Day, 3-day, Week, or Month, touch to select. - Page 63 • When finished, touch SAVE from the top of the screen. To quickly create an event from the Week view screens, touch an empty spot to select a target area which will then turn , then touch the icon to create the new event.
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Page 64: Clock
5.2 Clock ..........Your mobile phone has a built-in clock. To view the current time, touch from the Home screen, then touch Clock. 5.2.1 World clock To view the world clock, touch on the Time screen. Touch to add a time zone. 5.2.2 Alarm to enter the ALARM From the Time screen, touch... - Page 65 5.2.3 Countdown to enter the TIMER From the Time screen, touch screen. • Enter the time. The time should be typed in second, minute and hour number sequence. • Touch to start the countdown. Pause/play...
- Page 66 5.2.4 STOPWATCH From the Time screen, touch to enter the STOPWATCH screen. • Touch to start the Stopwatch. • Touch LAP to show a list of records according to the updated time. • Touch to halt the total and lap times. These will only restart after is touched.
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Page 67: Calculator
5.3 Calculator ......... There are two panels available: Basic panel and Advanced panel. To switch between panels, select one of the following two ways: • Swipe the basic calculation screen to the left to open the scientific calculation. • Turn the phone to the landscape orientation from the basic panel to open the scientific calculation. -
Page 68: Getting Connected
Getting connected ....To connect to the internet with this phone, you can use GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is most convenient. 6.1 Connecting to the internet 6.1.1 GPRS/EDGE/3G/4G The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: GPRS, EDGE , 3G or 4G. - Page 69 and then Save. • When finished, touch To enable data roaming • Touch Settings > Network & internet > Mobile network > Data roaming. • When data roaming is disabled, you can still perform data exchange with a Wi-Fi connection (refer to "6.1.2 Wi-Fi").
- Page 70 • Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials (you may contact the network operator for details). When finished, touch CONNECT. To enable notification when a new network is detected When Wi-Fi is on and the network notification is activated, the Wi-Fi icon will appear on the Status bar whenever the phone detects an available wireless...
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Page 71: Connecting To A Bluetooth Device
• Turn on Bluetooth Your device name and other available devices will appear on screen. You are recommended to use alcatel Bluetooth headsets, which have been tested and proved compatible with your phone. You can go to https:/ /us.alcatelmobile.com/ for... - Page 72 To rename your device • Touch Settings > Network & internet> Bluetooth. • Touch Device name. • Enter a name, and touch RENAME to confirm. To pair/connect your phone with a Bluetooth device To exchange data with another device, you need to turn Bluetooth on and pair your phone with the Bluetooth device with which you want to exchange data.
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Page 73: Connecting To A Computer Via Usb
6.3 Connecting to a computer via USB With a USB cable, you can transfer media files and other files between your phone and a computer. To connect your phone to the computer Use the USB cable that came with your phone to connect the phone to a USB port on your computer. -
Page 74: Connecting To Virtual Private Networks
To share your phone's data connection via USB and Bluetooth, or as a mobile hotspot Go to Settings > Network & internet > Hotspot & tethering to activate these functions. To rename or secure your mobile hotspot When mobile hotspot is activated, you can rename your phone's Wi-Fi network (SSID) and secure its Wi-Fi network. - Page 75 To add a VPN • Touch Settings > Network & internet > VPN and then touch • On the screen that opens, follow your network administrator's instructions to configure each component of the VPN settings. • Touch SAVE. The VPN is added to the list on the VPN settings screen. Before adding a VPN, you should set a PIN code or password for your phone.
- Page 76 • The VPNs you have added are listed. Touch the icon next to the VPN you want to edit. • After editing, touch SAVE. To delete a VPN: • Touch the icon next to the selected VPN, then touch FORGET to delete it.
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Page 77: Multimedia Applications
Multimedia applications ..7.1 Camera ..........Your mobile phone is fitted with a camera for taking photos and videos. Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. To take a photo or video, touch from the Home screen and then touch Camera. - Page 78 Flash mode Touch to turn on/off the camera flash. Switch between front/back camera Filter button Touch to preview the viewfinder with live filter applied. Touch any filter to apply filter and return to the previous screen. Touch the screen to focus Pinch/spread two fingers together/apart to zoom out/in View the photos or videos you have taken...
- Page 79 To take a video Touch the right part of this icon to change the camera mode to video, then touch the left part of this icon to start video recording. You can also touch the left part of this icon to take a picture during video recording.
- Page 80 7.1.1 Modes and settings Touch to switch between modes. • Auto Auto is the default mode for Camera. • Pano Touch to turn on panorama function. Touch the shutter button to start taking panoramic photo and move the phone steadily along the direction indicated by the onscreen line.
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Page 81: Photos
• Video stabilisation (EIS) Turn on to enable the Electronic Image Stabilization (EIS) feature. It helps reduce blurring associated with the motion of a camera during exposure. • Save location information Turn on to tag photos and videos with your location. - Page 82 Search for a song. Access more functions. Play or pause. Access the menu. While playing songs with Music, the operation of pause, play or skip is still available even if the screen is locked.
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Page 83: Others
Others ........8.1 Other applications The previous applications in this section are preinstalled on your phone. To read a brief introduction of the preinstalled 3rd party applications, refer to the leaflet provided with the phone. To download and install more 3rd party applications, use the Google Play Store application. -
Page 84: Google Applications
Google applications ... Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google account to enjoy all the functions. -
Page 85: Maps Go
9.3 Maps Go Google Maps Go offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips. -
Page 86: Photos
You can upload and listen to a large number of songs for free. In addition to offering music streaming for internet-connected devices, the Google Play Music app allows music to be stored and listened to offline. Songs purchased through Play Music are automatically added to the user's account. -
Page 87: Settings
Settings ......To go to Settings, touch from the Home screen, then touch Settings. 10.1 Network & internet 10.1.1 Wi-Fi Using Wi-Fi you can access the internet without using your SIM card whenever you are in range of a wireless network. -
Page 88: Mobile Network
10.1.3 Mobile network You can set Data roaming, Preferred networks, Preferred network type, Access Point Names, and Network operators in this menu. 10.1.4 Tethering&portable hotspot This function allows you to share your phone's mobile data connection via USB or as a portable Wi-Fi access point (refer to "6.4 Sharing your phone's mobile data connection"). -
Page 89: Apps & Notifications
10.1.8 Data usage Data saver By enabling Data saver, you can reduce data usage by preventing some apps from sending or receiving data in the background. Cellular data If you do not need to transmit data on mobile networks, turn off Mobile data to avoid incurring significant charges for data use on local operator mobile networks, particularly if you do not have a mobile data agreement. -
Page 90: Battery
10.3 Battery Touch any category in the battery management screen to view its power consumption. 10.4 Display In this menu, you can adjust your screen brightness, wallpaper, sleep time, font size, etc. To rotate screen contents when device is rotated, touch Auto-rotate screen. -
Page 91: Users & Accounts
10.8 Users & accounts Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronise data on their own schedules, and whether all applications can synchronise user data automatically. - Page 92 10.11.2 Date & time Use Date & time settings to customise your preferences for how date and time are displayed. 10.11.3 Back up Turn on to back up your phone’s settings and other application data to Google servers. If you replace your phone, the settings and data you’ve backed up will be restored onto the new phone when you sign in with your Google account.
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Page 93: About Phone
Turn on data connection or Wi-Fi before searching for updates. Settings for auto-check frequency are also available once you restart the phone. If you have chosen auto-check, when the system discovers the new version, a dialog will pop up where you can choose to download the update or ignore. -
Page 94: Making The Most Of Your Phone
Making the most of your phone ........11.1 FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software. To access Updates, on the Home screen and select Updates. touch Alternatively, go to Settings > System > Updates. If you want to update the system, touch CHECK FOR UPDATES NOW and when that’s finished, your phone will have the latest version of the software. -
Page 95: Accessories
3. WH15 + 4. Quick Start Guide 5. Product safety information leaflet 6. LCD sticker 7. SIM tooling pin 8. Screen protector • A ccessories depend on countries. • O nly use the alcatel batteries, chargers, and accessories included along with your device. -
Page 96: Warranty
Warranty ......Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months from the date of purchase as shown on your original invoice. Batteries and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months from the date of... - Page 97 If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.
- Page 98 Your phone will not be repaired in cases where labels or serial numbers (IMEI) have been removed or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.
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Page 99: Troubleshooting
Troubleshooting ....Before contacting the service center, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via the Updates application. - Page 100 • When the phone falls into a loop during power on animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third party applications. • If neither method is effective, reset the phone by pressing the Power key and the Volume up key at the same time, selecting a language, and then selecting Wipe data/Factory reset.
- Page 101 My phone can't charge properly • Make sure that you are using the Alcatel charger that comes with the phone. • If your phone has a removable battery, make sure that your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger.
- Page 102 My phone can't connect to the internet • Make sure that the internet access service of your SIM card is available. • Check your phone's internet connection settings. • Make sure that you are in a place with network coverage. • Try connecting at a later time or another location.
- Page 103 • Make sure that your phone is not in aeroplane mode. My phone can't receive incoming calls • Make sure that your phone is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.).
- Page 104 I can't use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require an Alcatel accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number...
- Page 105 I can't send and receive MMS • Check your phone storage as it might be full. • Contact your network operator to check service availability and MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped.
- Page 106 • Check your subscription status with your operator. The phone can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users. • Make sure that the two phones are within Bluetooth’s detection range.
- Page 107 The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications • This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your phone return to normal temperature. After a factory data reset is performed, I can't use my phone without entering Google account credentials • After a reset is performed, you must enter the...
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Page 108: Specifications
Specifications ...... Processor : MT6739WA Platform : Android GO Memory : 16GB ROM + 1GB RAM Dimensions (LxWxT) : 147.5 x 70.6 x 9.15 mm Weight : 151g Display : 5.5 HD, touchscreen with 720 x 1440 Network : GSM: 850/900/1800/1900 UMTS: B1/2/5/8... - Page 109 LTE: 1/3/7/8/20/(28 compatible) (Band frequency and data speed are operator dependent.) GPS : A-GPS Connectivity : • Bluetooth BT4.2 • Wi-Fi 802.11b/g/n (2.4GHz) • 3.5 mm audio jack • micro-USB Camera : • Up to 8 megapixel back camera by SW • Up to 5 megapixel front camera by SW Audio supported formats : WAV, MP3, MP2, AAC, AMR, MIDI, Vorbis, APE,...
- Page 110 Battery Capacity: 2460 mAh Expansion Slot : microSD™ memory card (Availability of microSD card depends on market) Special Features : • GPS • G-sensor • Light Sensor • Proximity Sensor Note: Specifications are subject to change without prior notice. The original battery has undergone rigorous safety inspections to meet qualification standards, the use of non-original batteries may be dangerous.
- Page 111 Alcatel is a trademark of Nokia and is used under license by TCL Communication Ltd. © Copyright 2018 TCL Communication Ltd All rights reserved TCL Communication Ltd reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged, and mixed by NU TROPIC (Amar Kabouche).
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