Alcatel 1S 5028A User Manual
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Alcatel 1S 5028A User Manual

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For more information on how to use the phone, please go to www.alcatelmobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.

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Summary of Contents for Alcatel 1S 5028A

  • Page 1 For more information on how to use the phone, please go to www.alcatelmobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.

  • Page 2: Table Of Contents

    Note: Table of Contents This is a user manual for Alcatel 1S 5028A. Help The following resources will provide you with answers to more FAQs Safety and use ..............6 along with additional software, and service information. Radio waves ............... 13...
  • Page 3 Music ..............77 Bluetooth & device connection ....97 Display ............100 Calendar, Clock, and Calculator ......78 Home screen & wallpapers ....... 101 Calendar ............78 Sound.............. 102 Clock ..............80 Advanced features ........103 Calculator ............83 Smart Manager ..........104 Others .................84 Security ............

  • Page 4: Safety And Use

    Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
  • Page 5 • If your phone is a unibody device, where the back • Remember to make backup copies or keep a written cover and battery are not removable, disassembling record of all important information stored on your the phone will void your warranty. Disassembling phone.
  • Page 6 • PRIVACY: • Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60°C Please note that you must respect the laws and (140°F). regulations in force in your jurisdiction or other Batteries must be disposed of in accordance with jurisdiction(s) where you will use your phone regarding locally applicable environmental regulations.
  • Page 7 • Do not burn or dispose of your phone in household In the United States you may learn more about CTIA’s rubbish or store it at temperature above 60°C Recycling Program at http:/ /www.gowirelessgogreen. (140°F). org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS Phone and battery as a unibody device must be disposed REPLACED BY AN INCORRECT TYPE.

  • Page 8: Radio Waves

    This device is complied with SAR for general population/ Radio waves ........uncontrolled exposure limits in ANSI/IEEE C95.1- 1992 and had been tested in accordance with the measurement methods and procedures specified in THIS PHONE MEETS GOVERNMENT’S IEEE1528. REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. The FCC has granted an Equipment Authorization for Your phone is a radio transmitter and receiver.
  • Page 9 For body-worn operation, the phone meets FCC RF Note: This equipment has been tested and found exposure guidelines provided that it is used with a non- to comply with the limits for a Class B digital device metallic accessory with the handset at least 15 mm pursuant to part 15 of the FCC Rules.
  • Page 10 This phone complies with Part 15 of the FCC Rules. Please note that when using an accessory some of your personal data may be shared with the main device. It is Operation is subject to the following two conditions: your own responsibility to protect your own personal • This device may not cause harmful interference.

  • Page 11: Licenses

    Alcatel 5028A Bluetooth Declaration ID D048576 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Google, the Google logo, Android, the...
  • Page 12 You may download the source codes from http:/ / The ratings are not guarantees. Results will vary sourceforge.net/projects/alcatel/files/. The provision depending on the user’s hearing device and hearing of the source code is free of charge from the internet.

  • Page 13: General Information

    This smartphone has been tested and rated for use For more information about the actions that the FCC with hearing aids for some of the wireless technologies has taken with regard to hearing aid compatibility with that the smartphone uses. However, other wireless wireless devices and other steps that the FCC has taken technologies may be used in this smartphone that to ensure that individuals with disabilities have access...

  • Page 14: Your Mobile

    Your phone is a transceiver that operates on GSM in quad- Your mobile ......band (850/900/1800/1900 MHz), UMTS in penta-band (B1/2/4/5/8) or LTE (B2/3/4/5/7/8/13/17/28/66). Protection against theft 1.1 Keys and connectors Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the Front camera Headset...
  • Page 15 Power key Back camera • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Restart/Power off/Airplane mode. Back flash • Press and hold the Power key and Volume down key to take a screenshot. Fingerprint sensor • Press and hold the Power key for at least 10...

  • Page 16: Getting Started

    1.2 Getting started Touch to switch 1.2.1 Setting up between Sound, vibrate and Mute Insert the pin into the hole and pull out the tray. Insert or remove your SIM card or microSD card. Touch to adjust the volume of media, calls, ringtones, alarms or notifications Your phone only supports nano-SIM cards.

  • Page 17: Home Screen

    Charging the battery 1.2.3 Powering off your phone Press and hold the Power key until options appear, then select Power off. 1.3 Home screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access.
  • Page 18 Status bar Drag • Status/Notification indicators • Swipe down to open the Notification panel Long press an item and drag it to another location. Google Search bar • Touch to enter text search screen Slide/Swipe • Touch to enter voice search screen Slide the screen to scroll up and down the applications, Favorites tray applications images, and web pages.
  • Page 19 1.3.2 Status bar Quick Settings panel Swipe down the Status bar twice to access the Quick From the Status bar, you can view both phone status Settings panel where you can enable or disable functions (on the right side) and notification information (on the or change modes by tapping the icons.
  • Page 20 1.3.3 Lock and unlock your screen To unlock the phone screen Press the Power key once to light up the screen, swipe To protect your phone and privacy, you can lock the up and unlock the screen with the method you have screen with a pattern, PIN, password fingerprint or set.
  • Page 21 Use Face Unlock Create folders Lift your phone and align it with your face. Your phone To improve the organization of shortcuts or applications will unlock once your face is recognized. on the Home screen and the Favorites tray, you can add them to a folder by stacking one item on top of another.

  • Page 22: Text Input

    Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Touch one thumbnail and swipe up to close an Turn the phone sideways or upright to adjust the application.

  • Page 23: Text Editing

    2.2 Text editing 2.1.1 Gboard You can edit texts which you have entered. • Long press or double tap within the text that you want to edit. • Drag the tabs to change the area of the selected text. • The following options will appear: Cut, Copy, Share and Select all.

  • Page 24: Phone, Call Logs And Contacts

    Show the dial pad Phone, Call logs and Favorites Contacts ........Call the favorited number 3.1 Phone ..........3.1.1 Making a call Long press to To make a call, touch in the Favorites tray. access voicemail Google Duo Enter the desired number from the dial pad and touch to place the call, or select a contact from Contacts or Call logs by sliding or touching tabs and then make the call.
  • Page 25 International call • Touch to reject the call by sending a preset message. To dial an international call, long press to enter “+”, • Touch to set a call back reminder. then enter the international country prefix followed by the full phone number and touch 3.1.3 Calling your voicemail Emergency call Your voicemail is provided by your network to avoid...

  • Page 26: Call Logs

    Conference calls End the current call. Touch to add another call. You can set up a conference call as follows. Display the dial pad. • Place a call to the first participant of the conference Touch to hold the current call or open Contacts. call.

  • Page 27: Contacts

    Display the contacts list option menu Touch to share, block or delete this number, etc. Touch to search contacts 3.3 Contacts ..........Open the Quick contact panel Long press to share or delete the selected contact Contacts enables quick and easy access to the people you want to reach.
  • Page 28 3.3.3 Editing your contacts To edit contact information, touch in the contact details screen. When finished, touch to save. 3.3.4 Use Quick contact for Android Touch a contact to open the Quick contact panel for Android. When finished, touch this icon to save Select a picture or take a photo for the phone contact Touch to open available labels...
  • Page 29 3.3.5 Importing, exporting and sharing contacts 3.3.7 Merging/Separating contacts This phone enables you to import or export contacts To avoid duplication, you can add any new contact between your phone, SIM card, internal storage, your information to existing contacts in a single action. accounts and micro SD card.

  • Page 30: Messages

    3.3.8 Synchronizing contacts in multiple Messages ......accounts Contacts, data or other information can be synchronized from multiple accounts, depending on the applications 4.1 Write a new message installed on your phone. You can create, edit and receive SMS and MMS with To add an account, touch from the contacts list and this phone.

  • Page 31: Manage Messages

    4.2 Manage messages Sending a text message To add recipients, enter the name or phone number of When a message is received, will appear on the the recipient in the To bar. Touch the Text message bar Status bar as a notification. Swipe down the Status bar to enter the text of the message.

  • Page 32: Multimedia Applications

    Multimedia applications ..5.1 Camera ..........Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. There are multiple ways to open the Camera app. From the Home Screen From the home screen, touch Camera Flash mode From the Lock Screen Touch to turn on/off the camera flash...
  • Page 33 Pinch fingers together to zoom out, or spread Tap the Google Lens icon and it will start to try to fingers apart to zoom in identify what is in the photo. While it is trying to figure out what is in the image, dots will appear across the View the photos or videos you have taken image.
  • Page 34 Touch and then Touch move the bouncing to view icon to your Settings favorite position • AUTO Touch to adjust the aperture. The smaller the aperture is, the more blurry the background becomes. Auto is the default mode for Camera. • WIDE • PORTRAIT Touch to turn on the wide angle function.
  • Page 35 • AR EMOJI • FILTER Analyzes your facial expressions and mirrors those Touch to preview the viewfinder with live filter expressions via the front camera, to create various applied. Touch any filter to apply it and return to the 3D animated emojis that can be sent as a video file previous screen.

  • Page 36: Gallery

    • Grid Turn on to enable grid view. It divides the screen into equal parts and helps you take better photos by making it simple to align elements, such as the horizon or buildings, to the lines in the grid. • Save location information Turn on to tag photos and videos with your...
  • Page 37 View details about photos and videos Touch any picture or video to enter full screen view, swipe up to find basic information or tap to find more details. Share Edit Favorites Delete Working with pictures and videos More options, such as Slideshow, Set as, Details, Print, etc.
  • Page 38 • To edit a video Touch the video in the full-screen view and touch Mute the saved video Beautify pictures Reset Drag the slider at both ends of the video crop area, Save changes select the video you want to keep, touch to preview.
  • Page 39 Album management Deleted items will be retained in the Trash album for 30 days, after which they will be permanently deleted. When there are many pictures and videos, you can To permanently delete them within this period, find the manage your albums for convenient viewing. picture(s) or Video(s) in Trash and long press to delete.

  • Page 40: Music

    5.3 Music ..........Calendar, Clock, and You can play music files stored on your phone or Calculator ......... microSD card. To play a music file, swipe up on the Home screen, then touch Music 6.1 Calendar ..........You can use Calendar to keep track of important meetings, appointments, etc.

  • Page 41: Clock

    6.1.2 To create new events 6.2 Clock ..........You can add new events from any Calendar view. Your mobile phone has a built-in clock, swipe up the • Touch Home screen, then touch Clock, or tap time on the • Fill in all required information for this new event. If it Home screen to access it.
  • Page 42 6.2.2 Timer 6.2.3 Stopwatch From the Clock screen, touch Timer. From the Clock screen, touch Stopwatch. to start the Stopwatch. Touch • Touch the digits to set the countdown time. Type the time in hour, minute and second number sequence. • Touch to start the countdown.

  • Page 43: Calculator

    6.3 Calculator ......... Others ........To solve mathematical problems with Calculator, swipe up from the home screen, then tap 7.1 Kids Mode ........A parental control feature allows you to set restrictions on your child's usage time and access to specific apps. Your child’s happiness and safety is guaranteed with Kids Mode.

  • Page 44: Support Center

    7.3 Other applications You are using kids mode now. The previous applications in this section are preinstalled on your phone. To read a brief introduction of the preinstalled 3rd party applications, refer to the leaflet provided with the phone. To download and install more 3rd party applications, use the Google Play Store application.

  • Page 45: Google Applications

    8.3 Maps Google applications ... Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, Google apps are preinstalled on your phone to improve and route planning for traveling by foot, car, or public work efficiency and help you enjoy life. transportation.

  • Page 46: Play Movies & Tv

    8.6 Play Movies & TV 8.10 Keep notes Google Play Movies & TV allows you to watch movies A note taking application developed by Google. and TV shows purchased or rented on Google Play. You can insert images, lists, and make voice recordings in your notes.

  • Page 47: Files

    • Walkie-talkie — Long press and hold to activate Settings ......Walkie-talkie mode launches the Google Assistant with microphone auto-endpointing turned off. Microphone auto-endpointing is used to To go to Settings, swipe up from the Home screen or automatically close the microphone and finalise a swipe left and then tap Settings user query in default mode.
  • Page 48 To add a Wi-Fi network 9.1.3 Data usage When Wi-Fi is on, you can add new Wi-Fi networks The first time you turn on your phone with your according to your preference. SIM card inserted, it will automatically configure your network service: GPRS, EDGE, 3G or 4G.
  • Page 49 To rename or secure your mobile hotspot • On the screen that opens, follow your network administrator's instructions to configure each When your mobile hotspot is activated, you can rename component of the VPN settings. your phone's Wi-Fi network (SSID) and secure its Wi-Fi • Touch SAVE.

  • Page 50: Bluetooth & Device Connection

    • Touch Settings > Bluetooth & device connection > connected to the device. Bluetooth. To unpair from a Bluetooth device You are recommended to use Alcatel Bluetooth headsets, • Touch beside the device you want to unpair from. which have been tested and proved compatible with your • Touch FORGET to confirm.

  • Page 51: Display

    9.3 Display 9.2.2 USB With a USB cable, you can charge your device, transfer 9.3.1 Status bar files or photos (MTP/PTP) between your phone and a computer. with this menu, you can set the style of the status bar, select whether notification icons are folded and how To connect your phone to the computer the battery percentage is displayed.

  • Page 52: Home Screen & Wallpapers

    9.5 Sound 9.3.6 Eye comfort mode Eye comfort mode can effectively reduce blue light Use the Sound settings to configure many aspects of radiation and adjust the color temperature to relieve call ringtones, music, and other audio settings. eye fatigue. You can also create a custom schedule to • Also vibrate for calls turn on it.

  • Page 53: Advanced Features

    9.6 Advanced features • One-handed mode Reduce the display area of the screen and operate • System navigation your phone with one hand. Select your favorite navigation button layout. • App Cloner App Cloner will duplicate one app on your Home screen and you can enjoy both of them respectively at the same time.

  • Page 54: Security

    • Apps lock You can also do some manual settings for further optimization. Apps lock can effectively protect your privacy by locking some apps with a pattern or fingerprint. Go 9.8 Security to Settings > Security > Apps lock to set the lock format, lock time and choose the apps you want to • Screen lock lock.

  • Page 55: Apps

    9.11 Apps 9.14 Digital Wellbeing & parental controls Touch to view details about the applications installed on your phone, to manage their data usage or force In this menu you can find how much time you have them to stop. spent on the phone and even on each app.
  • Page 56 To read the user manual on your phone, tap Settings > 9.17.6 Developer options System > About phone > Other specs > User Manual. To enable this function, go to Settings > System > About phone, then touch Build number 7 times. Now 9.17.2 System Update Developer options is available.

  • Page 57: Making The Most Of Your Phone

    UPDATES and when that’s finished, your phone will • A ccessories depend on country. have the latest version of the software. • O nly use the Alcatel batteries, chargers, and During FOTA downloading or updating, to avoid errors accessories included along with your device.

  • Page 58: Warranty

    If the defect is confirmed, your phone or part thereof Warranty ......will be either replaced or repaired, as appropriate. Repaired phones and accessories are entitled to a one (1) month warranty for the same defect. Repair or Your phone is warranted against any defect or replacement may be carried out using reconditioned malfunctioning which may occur in conditions of normal components offering equivalent functionality.

  • Page 59: Troubleshooting

    Your phone will not be repaired in case labels or serial Troubleshooting ....numbers (IMEI) have been removed or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or Before contacting the service center. here are some the mandatory warranty provided by your country or instructions to help you troubleshoot your device: jurisdiction.
  • Page 60 • When the phone falls into a loop during power on animation and the user interface can't be accessed, • Make sure that you are using the Alcatel charger that press and hold the Power key to reset. This eliminates comes with the phone.
  • Page 61 • Try connecting at a later time or another location. • Check your subscription status with your carrier (credit, SIM card validity, etc.). Invalid SIM card • Make sure that you have not forwarded incoming • Make sure that the SIM card has been correctly calls.
  • Page 62 • Check with your carrier to make sure that your subscription includes this service. • The server center may be swamped. Try again later. • Make sure that this feature doesn't require an Alcatel SIM card PIN locked accessory. • Contact your network carrier to obtain the PUK When I select a number from my contacts, the number (Personal Unblocking Key) code.
  • Page 63 The battery drains too fast • If you don’t remember your Google account credentials, complete Google account recovery • Make sure that you follow the complete charge time procedures. (minimum 150 minutes). • If you still cannot access your phone, apply to the • After a partial charge, the battery level indicator authorized repair center, but remember that it will may not be exact.

  • Page 64: Specifications

    LTE: B2/3/4/5/7/8/13/17/28/66 (1900/1800/1700/ Specifications ...... 850/2600/900/700/700/700/1700) (Band frequency and data speed depend on carrier.) Processor: GPS: MT6762D BDS/GPS/Glonass/Galileo,with A-GPS Platform: Connectivity: Android 10 • Bluetooth BT5.0 Memory: • Wi-Fi 802.11b/g/n 32GB + 3GB • 3.5 mm audio jack Dimensions (LxWxT): • Micro-USB 158.7x74.6x8.45 mm Camera:...
  • Page 65 Battery Capacity: 4000 mAh Expansion Slot: microSD™ memory card (Availability of microSD card depends on market) Note: Specifications are subject to change without prior notice. The original battery has undergone rigorous safety inspections to meet qualification standards, the use of English - CJA2EG2ALAAA non-original batteries may be dangerous.

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