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For more information on how to use the phone, please go to www.alcatelmobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.
Note: Table of Contents This is a user manual for Alcatel 1B 5031A/5031J. Help The following resources will provide you with answers to more FAQs Safety and use ..............6 along with additional software, and service information. Radio waves ............... 13...
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Music ..............63 Notifications.............84 Button & gestures ..........85 Calendar, Clock, and Calculator ......64 9.10 Smart Manager ..........85 Calendar ............64 9.11 Security & biometrics ........85 Clock ..............66 9.12 Location ............86 Calculator ............69 9.13 Privacy ...............87 Other applications ..........69 9.14 Apps ..............87 Google applications ..........
Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
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• If your phone is a unibody device, where the back • Remember to make backup copies or keep a written cover and battery are not removable, disassembling record of all important information stored on your the phone will void your warranty. Disassembling phone;...
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• PRIVACY: • Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60°C Please note that you must respect the laws and (140°F). regulations in force in your jurisdiction or other Batteries must be disposed of in accordance with jurisdiction(s) where you will use your phone regarding locally applicable environmental regulations.
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• Do not burn or dispose of your phone in household Recycling Program at http:/ /www.gowirelessgogreen. rubbish or store it at temperature above 60°C org/ (140°F); CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE Phone and battery as a unibody device must be disposed USED BATTERIES ACCORDING...
1992 and had been tested in accordance with the Radio waves measurement methods and procedures specified in IEEE1528. The FCC has granted an Equipment Authorization for THIS PHONE MEETS GOVERNMENT’S this model phone with all reported SAR levels evaluated REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. as in compliance with the FCC RF exposure guidelines.
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metallic accessory with the handset at least 15 mm correct the interference by one or more of the following from the body. Use of other accessories may not ensure measures: compliance with FCC RF exposure guidelines. • Reorient or relocate the receiving antenna; Additional information on SAR can be found on the • Increase the separation between the equipment and Cellular Telecommunications &...
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circumstances the device will be compliant with the organizational measures to protect all personal data, for guidelines when used with a headset or usb data cable. example against unauthorized or unlawful processing and accidental loss or destruction of or damage to such If you are using another accessory ensure that whatever personal data whereby the measures shall provide a product is used is free of any metal and that it positions...
You may download the source codes from http:/ / their respective owners. sourceforge.net/projects/alcatel/files/. The provision Alcatel 5031A/5031J Bluetooth Declaration of the source code is free of charge from the internet. ID D048575 The Wi-Fi Logo is a certification mark of the General information Wi-Fi Alliance.
On our website, you will find our FAQ (Frequently Your mobile ......Asked Questions) section. You can also contact us by email to ask any questions you may have. Your phone is a transceiver that operates on GSM 1.1 Keys and connectors in quad-band (B2/3/5/8), UMTS in penta-band (B1/2/4/5/8) or LTE (B2/3/4/5/7/8/12/13/17/26/2 8/38/40/66).
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Home button Back camera • From any application or screen, touch to return to the Home screen. Flash • Touch and hold to turn on Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.
1.2 Getting started Volume keys • In call mode, adjusts the earpiece or headset volume. 1.2.1 Setting up • In Music/Video/Streaming mode, adjusts the Removing or installing the back cover. media volume. • In general mode, adjusts the media volume. • Mutes the ringtone of an incoming call.
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Insert or remove the microSD card. Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types like mini Insert or remove the SIM card. and micro cards as these may cause damage to 5031A your phone. Charging the battery 5031J You are advised to fully charge the battery ( ).
1.2.2 Powering on your phone Status bar • Status/Notification indicators Hold down the Power key until the phone powers on, • Swipe down to open the Notification panel unlock your phone (Swipe, Pattern, PIN or Password) if necessary and confirm. The Home screen is displayed. Search bar • Touch to enter text search screen...
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1.3.2 Status bar Drag From the status bar, you can view both phone status Place your finger on the screen to drag an object to (on the right side) and notification information (on the another location. left side). Drag down the status bar to view notifications and drag again to enter the quick settings panel.
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Quick Settings panel To lock phone screen Touch and drag down from the top of the screen twice If your phone remains inactive for a period of time, it to open the Quick settings panel. will automatically lock the screen and enter sleep mode to save power.
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Enter a Password to Unlock the Screen Create folders Once the screen is turned on, swipe up from any To improve the organisation of shortcuts or applications position on the screen to display the password input on the Home screen and the Favourites tray, you can panel.
Using the settings menu From the app list, touch Settings > Sound & vibration to set the volume for media, ringtones, alarms, etc. Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a Touch one thumbnail and slide it right to close an series of settings will become available.
2.2 Text editing 2.1.1 Gboard You can edit texts which you have entered. • Touch and hold or double tap within the text that you want to edit. • Drag the tabs to change the area of the selected text. • The following options will appear: Cut, Copy, Share and Select all.
Phone, Call logs and Contacts ........3.1 Phone ..........Long press to access voicemail 3.1.1 Making a call To make a call, touch in the Favourites tray. Enter the desired number from the dial pad and touch to place the call, or select a contact from Contacts or Call logs by sliding or touching tabs and then make the call.
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Emergency call 3.1.3 During a call If your phone has network coverage, dial the emergency number and touch to make an emergency call. This works even without a SIM card and without typing the PIN code. 3.1.2 Answering or rejecting a call To adjust the volume during a call, press the Volume key.
3.1.6 Phone settings If you receive a voicemail, appears on the Status bar. Open the Notification panel and touch New voicemail. Touch from the Phone screen, then touch Settings to set phone and contacts. 3.1.5 Managing multiple calls 3.2 Call logs With this phone you can handle multiple calls at the same time.
Touch to open the Quick contact panel. 3.3 Contacts ..........Touch and hold to share or delete the selected Contacts enables quick and easy access to the people contact. you want to reach. Add a new contact. You can view and create contacts on your phone and Deleted contacts will also be removed from other synchronise them with your Gmail contacts or other applications on the phone or web the next time...
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3.3.4 Use Quick contact for Android Select a picture or take a photo for the phone contact. Touch a contact to open the Quick contact panel for Touch to open available labels Android. Add to/Remove from favourites To add a contact to favourites, you can touch a contact to view details then touch to add the contact to favourites.
3.3.5 Sharing contacts Messages ......You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc. 4.1 Write a new message • From the Contacts screen, touch and hold a contact You can create, edit and receive SMS and MMS with and touch this phone.
4.2 Manage messages Sending a text message • To add recipients, enter a mobile phone number or When a message is received, will appear on the select a contact in the To bar. Status bar as a notification. Swipe down the Status bar • Touch the Text bar to enter the text of the message.
Select filter Multimedia applications ..Flash mode Touch to turn on/off the camera flash 5.1 Camera ..........WARNING: Keep a safe distance when using the flash. Do not point the flash toward people’s or Before using the camera, make sure that you remove animals’...
To take a video 5.2 Gallery ..........Touch VIDEO to change the camera mode to video. Gallery acts as a media player for you to view photos Touch to start video recording. Touch the left part of and play videos. It also automatically analyses photos this icon to take a picture during video recording.
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Working with pictures and videos You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, and touch the picture in the full-screen picture view. Rotate Crop Discard changes...
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• To edit a video Folders management Touch the video in the full-screen view and touch When there are many pictures and videos, you can manage your albums for convenient viewing. • Create a folder > New Folder to create and name a new folder. Select the pictures or videos you want to include in it by tapping to copy or move them.
5.3 Music ..........Calendar, Clock, and You can play music files stored on your phone or Calculator ......... microSD card. To play a music file, swipe up on the Home screen, then touch Music 6.1 Calendar ..........You can use Calendar to keep track of important meetings, appointments, etc.
6.1.2 To create new events 6.2 Clock ..........You can add new events from any Calendar view. Your mobile phone has a built-in clock, swipe up the • Touch Home screen, then touch Clock. • Fill in all required information for this new event. If it is a whole-day event, you can select All-day.
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6.2.2 Timer 6.2.3 Stopwatch From the Clock screen, touch Timer. From the Clock screen, touch Stopwatch. to start the Stopwatch. Touch • Touch the digits to set the countdown time. Type the time in hour, minute and second number sequence. • Touch to start the countdown.
6.3 Calculator ......... Google applications ... To solve mathematical problems with Calculator, swipe up from the home screen, then tap Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps.
8.3 Maps 8.6 Duo Google Maps offers satellite imagery, street maps, 360° A video chat mobile app. panoramic views of streets, real-time traffic conditions, With phone numbers verified, users can easily video and route planning for travelling by foot, car, or public call people from their contact list.
To add a Wi-Fi network Settings ......When Wi-Fi is on, you can add new Wi-Fi networks according to your preference. To go to Settings, touch Settings from the Home • Touch Settings > Wi-Fi > Add network. screen or swipe up from the Home screen and then tap • Enter the name of the network and any required Settings network information.
9.3 SIM card & mobile network Your device name and other available devices will appear on screen. 9.3.1 Mobile network To rename your device In this menu, you can review your SIM card information, • Touch Settings > Bluetooth. enable data roaming, select your preferred network • Touch Device name.
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9.3.4 Hotspot & tethering Data usage is measured by your phone, and your operator may count differently. To share your phone's data connection via USB and Bluetooth, or as a mobile hotspot, go to Settings > App data usage SIM card & mobile network > Hotspot & tethering to Touch to review the data usage of each app.
9.4 Connected devices To connect to/disconnect from VPN To connect to a VPN: 9.4.1 VPN • Touch Settings > Connected devices > VPN. • The VPNs you have added are listed. Touch the VPN Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from you want to connect with.
9.5 Home screen & lock screen 9.4.2 USB connection With a USB cable, you can charge your device, transfer With this menu, set your home apps, choose your files or photos (MTP/PTP) between your phone and a favourite wallpapers and theme styles, etc. computer.
9.6.5 Sleep • Notification ringtone Set your sound for notifications. Set screen timeout. • Alarm ringtone 9.6.6 Font size Set your alarm ringtone. Adjust font size manually. • Do Not Disturb If you do not want to be disturbed by your phone or 9.6.7 Auto-rotate screen information ringtones during work or rest, you can Select whether the screen rotates automatically or not.
Button & gestures Ensure that you are facing the phone screen when using face recognition. • Gestures NOTE: you need to set a pattern, PIN, or password To set some gestures for convenient use, such as flip before using face key. to mute.
9.13 Privacy 9.16 Accounts To protect your privacy, you can set an app to be Touch to add, remove, and manage your email and allowed or forbidden to access your location, SMS, other supported accounts. You can also use these phone, etc.
9.19 Accessibility 9.20.5 Backup Turn on to back up your phone’s settings and other Use the Accessibility settings to configure any application data to Google servers. If you replace your accessibility plug-ins you have installed on your phone. phone, the settings and data you’ve backed up will be restored onto the new phone when you sign in with 9.20 System...
9.20.9 User Experience Improvement Making the most of your Programme phone ........Join the User Experience Improvement Programme so we can continue to improve our product design and overall user experience. 10.1 FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software.
• A ccessories depend on country. purchase as shown on your original invoice. • O nly use the Alcatel batteries, chargers, and In case of any defect of your phone which prevents you accessories included along with your device.
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(1) month warranty for the same defect. Repair or In no event shall TCL Communication Ltd. or any replacement may be carried out using reconditioned of its affiliates be liable for indirect, incidental or components offering equivalent functionality. consequential damages of any nature whatsoever, including but not limited to commercial or financial This warranty covers the cost of parts and labor but loss or damage, loss of data or loss of image to the full...
• When the phone falls into a loop during power on Troubleshooting ....animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third Before contacting the service centre. here are some party applications.
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• Check your phone's internet connection settings. My phone can't charge properly • Make sure that you are in a place with network • Make sure that you are using the Alcatel charger that coverage. comes with the phone. • Try to turn on Airplane mode for a few seconds, then • Make sure that your battery is not completely...
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(credit, SIM card validity, etc.). subscription includes this service. • Make sure that you have not forwarded incoming • Make sure that this feature doesn't require an Alcatel calls. accessory. When I select a number from my contacts, the number • Make sure that you have not barred certain calls.
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I can't access my voicemail • Select the microSD card as the location to store downloaded files. • Make sure that your operator's voicemail number is correctly entered in "Voicemail number". • Check your subscription status with your operator. • Try later if the network is busy. The phone can't be detected by others via Bluetooth I can't send and receive MMS • Make sure that Bluetooth is turned on and your...
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The phone becomes warm following prolonged No action after touching the touch screen calls, game playing, internet surfing or running other • Check whether there is any damage to the screen. If complex applications yes, please back up your data and take your device • This heating is a normal consequence of the CPU and proof of purchase to our repair centre to get handling excessive data.
Cannot turn on camera flash mode Specifications ...... • Charge your device until the battery level is at least 30%. Camera flash cannot be used when the battery is running low. Processor: • Clear the cache of the 'Camera' app. MTK6761V/WB • To clear an app's cache: go to the main menu >...
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Expansion Slot: LTE: B2/3/4/5/7/8/12/13/17/26/28/38/40/66 (Band frequency and data speed are operator microSD™ memory card dependent.) (Availability of microSD card depends on market) GPS: Note: Specifications are subject to change without prior notice. Connectivity: • Bluetooth BT 5.0 • Wi-Fi 802.11b/g/n (2.4GHz) • 3.5 mm audio jack • Micro-USB Camera:...
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