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For more information on how to use the phone, please go to www.alcatel-mobile.com and download the complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, upgrade the software via Mobile Upgrade, and so much more.
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Note: This is a user manual for alcatel 1X 5059X, 5059D. Help Refer to the following resources to get more FAQ, software, and service information. Consulting FAQ Go to http:/ /www.alcatel-mobile.com/global-en/support/topFaq.json Updating your phone’s software Update through the Updates app on your device.
Table of Contents Safety and use ..............6 Radio waves ............... 14 Licences ................20 General information ............22 Your mobile ..............26 Keys and connectors ........26 Getting started ..........29 Home screen ............31 Text input ..............42 Using the onscreen keyboard ......42 Text editing ............44 Call, Call log and Contacts ........
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Clock ..............66 Calculator ............69 Getting connected ........... 70 Connecting to the internet ......70 Connecting to a Bluetooth device .....73 Connecting to a computer via USB ....75 Sharing your phone's mobile data connection ..............75 Connecting to virtual private networks ..76 Multimedia applications ......... 79 Camera ..............79 Photos ...............83 Others .................85...
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This product meets applicable national SAR limits of 2.0 W/kg. The specific maximum SAR values can be found on Radio Waves section of this user guide. When carrying the product or using it www.sar-tick.com while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 5 mm from the body to ensure compliance...
Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
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• CONDITIONS OF USE: You are advised to switch off the phone from time to time to optimise its performance. Switch the phone off before boarding an aircraft. Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, phones can interfere with other electrical or electronic devices, or equipment using radio frequency.
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If your phone has a removable cover, note that your phone may contain substances that could create an allergic reaction. If your phone is a unibody device, the back cover and battery are not removable. If you disassemble your phone the warranty will not apply. Disassembling the phone may damage the battery, and may cause leakage of substances that could create an allergic reaction.
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Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
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- Take a minimum of a 15-minute break hourly; - Play in a room in which all lights are on; - Play at the farthest distance possible from the screen; - If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again;...
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• PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them,...
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- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C (140°F). Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed.
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- Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F). Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations. This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centres with specific bins for...
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE USED BATTERIES ACCORDING INSTRUCTIONS. • CHARGERS: Mains powered chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F ). The chargers designed for your phone meet the standard for safety of information technology equipment and office equipment use.
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Your phone is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organisation (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
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During use, the actual SAR values for this phone are usually well below the values stated above. This is because, for purposes of system efficiency and to minimise interference on the network, the operating power of your phone is automatically decreased when full power is not needed for the call.
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Your phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the phone will be compliant with the guidelines when used with a headset or USB data cable.
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Please note by using the device some of your personal data may be shared with the main device. It is under your own responsibility to protect your own personal data, not to share with it with any unauthorised devices or third party devices connected to yours. For products with Wi-Fi features, only connect to trusted Wi-Fi networks.
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- The technical possibilities available; - The costs for implementing the measures; - The risks involved with the processing of the personal data, and; - The sensitivity of the personal data processed. You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly.
TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners. Alcatel 1X 5059X/5059D Bluetooth Declaration ID D038401 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
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TCL Communication Ltd. You may download the source codes from http:/ / sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from the internet. We hereby point out that the end user warranty for infringement IPR is solely limited to the EU/EEA/ Switzerland.
If and to the extent that the Product is exported, taken with, or used by end customer or end user outside the EU/EEA/Switzerland any responsibility, warranty or indemnification of manufacturer and its suppliers in regard to the Product expires (including any indemnification in regard to infringement IPR).
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802.11 bgn:2.4GHz band<18 dBm • Regulatory information Hereby, TCL Communication Ltd. declares that the radio equipment type Alcatel 1X 5059X/5059D is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http:/ /www.
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Protection against theft Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your phone is stolen.
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that TCL Communication Ltd. has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and phones in complying with Intellectual Property rights. TCL Communication Ltd. will at no stage be responsible for the inability or failure of the Third Party Materials to operate on this phone or in interaction with any other device.
Your mobile ......1.1 Keys and connectors Front Front camera flashlight Charging sensor Volume up/down Power key Back Recent apps button button Home button...
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Back camera Flashlight Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc. Home button • From any application or screen, touch to return to the Home screen.
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• Long press to turn on Google Now. You can get help such as getting directions and restaurant information based on the content detected on the screen. Recent Apps button • Touch to open a card view of applications you've worked with recently. Power key • Press: Lock the screen/Light up the screen.
1.2 Getting started 1.2.1 Setting up Inserting or removing the SIM/microSD card Insert the pin into the hole and pull out the tray Insert or remove your SIM card or microSD card Single-SIM Dual-SIM...
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You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone supports hot swap. Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types like mini and micro cards;...
1.2.2 Powering on your phone Hold down the Power key until the phone powers on, unlock your phone (Swipe, PIN, Password or Pattern) if necessary and confirm. The Home screen is displayed. If you do not know your PIN code or forget it, contact your network operator.
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Status bar • Status/Notification indicators • Touch and drag down to open the Notification panel. Google Search bar • Touch to enter text search screen • Touch to enter voice search screen Swipe left or right to view more screens Favorite tray applications • Enter the application.
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Reversible screen The phone supports the reversible function. From the Home screen, touch to open the App drawer, then touch Settings > Display > Auto-rotate screen to enable the function. 1.3.1 Status bar From the Status bar, you can view both phone status (on the right side) and notification information (on the left side).
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Notification panel When there are notifications, touch and drag down the Status bar to open the Notification panel to read more detailed information. Open the Quick Settings panel Touch and drag down to open the Notification panel. Clear all notifications (ongoing notifications will remain)
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Quick Settings panel Touch and drag down the notification panel to open the Quick Settings panel. You can enable or disable functions or change modes by touching the icons. Open Settings, to view the full list of settings.
1.3.2 Navigation bar Touch to hide navigation bar. Swipe up to display navigation bar.
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1.3.3 Locking and unlocking your screen To protect your phone and privacy, you can lock the phone with a pattern, PIN, password or fingerprint, etc. To create a screen unlock pattern • From the Home screen, touch to open the App drawer, then touch Settings >...
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Swipe up to unlock the screen 1.3.4 Personalising your Home screen You can long press a folder, an application or a widget and drag the item to your preferred Home screen. Reposition Long press an item and drag it to the desired position and then release.
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Remove Long press an item and drag it up to the top of the Remove icon, then release. Create folders To improve the organisation of shortcuts or applications on the Home screen and the Favourite tray, you can add them to a folder by stacking one item on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name.
Touch one thumbnail and slide it right/left or touch X to close an application. Touch at the bottom of the screen to close all the running applications. 1.3.6 Volume adjustment Using the volume key Press the Volume key to adjust the volume. To activate the vibrate mode, press the Volume down key until the phone vibrates.
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Using the settings menu From the Home screen, touch to open the App drawer, then touch Settings > Sound to set the volume for media, ringtones, alarms, etc.
Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.
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2.1.1 Gboard Enter text or numbers. Long press to select symbols. Switch between "abc/Abc" mode; Long press to switch to "abc/ABC" mode. Switch to symbol and numeric keyboard. Long press to show input options.
2.2 Text editing You can edit the texts you entered. • Long press or double tap within the texts you want to edit. • Drag the tabs to change the selected texts. • The following options will show: CUT, COPY, SHARE and SELECT ALL.
Call, Call log and Contacts ... 3.1 Call ............3.1.1 Making a call To make a call, touch in the Favourites tray. Call log Contacts View the contact’s detailed information. You can also edit, delete, share the contact, or send a message to the contact.
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Show the dial pad Call the previewed number. Long press to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from CONTACTS or CALL LOG by sliding or touching tabs, then touch to make the call.
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International call To dial an international call, long press to enter “+”, then enter the international country prefix followed by the full phone number and touch Emergency call If your phone has network coverage, dial the emergency number and touch to make an emergency call.
When you receive a call, a call window will be presented on top of the screen. Touch DECLINE to dismiss a call or ANSWER to answer a call. Touch the call window to open the Phone call screen. On the Phone call screen: • Touch to answer the call;...
3.1.4 During a call To adjust the volume during a call, press the Volume key. End the current call. Touch once to activate the speaker during the current call. Touch this icon again to deactivate the speaker. Touch once to mute the current call. Touch this icon again to unmute the call.
Touch to open Contacts options. To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the phone close to your ear; and it will be unlocked when the phone is taken away from your ear.
• Touch to start the conference. • Touch to end the conference call and disconnect all callers. 3.1.6 Call settings from the Call screen, then touch Settings to Touch set phone and contacts. 3.2 Call log You can access your call log by touching from the Call screen to view missed calls, outgoing calls and incoming calls.
to Delete all history. Touch 3.3 Contacts ..........Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronise them with your Gmail contacts or other applications on the web or on your phone. 3.3.1 Consult your Contacts To see your contacts, touch from the App drawer.
Display the contacts list option menu Touch to search contacts Open the Quick contact panel Long press to select contact(s) to delete Add new contact Deleted contacts will also be removed from other applications on the phone or web the next time you synchronise your phone.
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You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. When finished, touch this icon to save Select a picture or take a photo for the contact Touch to open available labels Add to/Remove from Favourites To add a contact to favourites, you can touch a contact...
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To remove a contact from favourites, touch the star on the contact details screen. 3.3.3 Editing your contacts To edit contact information, touch in the contact details screen. When finished, touch to save. 3.3.4 Use Quick contact for Android Touch a contact to open Quick contact for Android. You can then touch or the number to make a call.
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The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone. 3.3.5 Importing, exporting and sharing contacts This phone enables you to import or export contacts between your phone, SIM card and phone storage.
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Touch and then Settings > Display options to sort the list by touching First name or Surname, as well as viewing contact names by touching First name first or last name first. 3.3.7 Merging/Separating contacts To avoid duplication, you can add any new contact information to existing contacts in a single action.
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3.3.8 Synchronising contacts in multiple accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone. To add an account, touch from the contacts list and touch Settings > Manage accounts, or from the Home , then Settings >...
Messaging ......4.1 Write a new message You can create, edit and receive SMS and MMS with this phone. To access Messaging, touch On the message list screen, touch to write text/ multimedia messages. More options Send the text message...
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Sending a text message To add recipients, enter the name or phone number of the recipient. Touch the Type an SMS message bar to enter the text of the message. When finished, touch to send the text message. An SMS message of more than 160 characters will be charged as several SMS.
to open the options menu. Touch Add subject Touch to insert a subject. Touch to attach a picture, video, audio, etc. When finished, touch to send the multimedia message. 4.2 Manage messages When receiving a message, will appear on the Status bar as a notification.
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• Touch to call the number; • Touch to save the number to contacts or view the contact details if the number has been saved; • To reply to a message, enter the text or touch insert quick text, contact, etc. When finished, touch • If you long press a message, the following options will be available: Copy , Forward...
4.3 Adjust message settings On the message list screen, touch and select Settings. • GENERAL Storage, Notifications, WAP push messages, Cell Broadcast settings etc. can be set in General settings. • ADVANCED Text message (SMS) settings and Multimedia message (MMS) settings can be set in Advanced settings.
Calendar, Clock, and Calculator ......... 5.1 Calendar ..........You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, touch from the Home screen, then touch Calendar. 5.1.1 Multimode view You can display the Calendar by Schedule, Day, 3-day, Week, or Month, touch to select.
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• When finished, touch SAVE from the top of the screen. To quickly create an event from the Week view screens, touch an empty spot to select a target area which will then turn , then touch the icon to create the new event.
5.2 Clock ..........Your mobile phone has a built-in clock. To view the current time, touch from the Home screen, then touch Clock. 5.2.1 World clock To view the world clock, touch on the Time screen. Touch to add a time zone. 5.2.2 Alarm to enter the ALARM From the Time screen, touch...
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5.2.3 Countdown to enter the TIMER From the Time screen, touch screen. • Enter the time. The time should be typed in second, minute and hour number sequence. • Touch to start the countdown. Pause/play...
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5.2.4 STOPWATCH From the Time screen, touch to enter the STOPWATCH screen. • Touch to start the Stopwatch. • Touch LAP to show a list of records according to the updated time. • Touch to halt the total and lap times. These will only restart after is touched.
5.3 Calculator ......... There are two panels available: Basic panel and Advanced panel. To switch between panels, select one of the following two ways: • Swipe the basic calculation screen to the left to open the scientific calculation. • Turn the phone to the landscape orientation from the basic panel to open the scientific calculation.
Getting connected ....To connect to the internet with this phone, you can use GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is most convenient. 6.1 Connecting to the internet 6.1.1 GPRS/EDGE/3G/4G The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: GPRS, EDGE , 3G or 4G.
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and then Save. • When finished, touch To enable data roaming • Touch Settings > Network & connection > Mobile network > Data roaming. • When data roaming is disabled, you can still perform data exchange with a Wi-Fi connection (refer to "6.1.2 Wi-Fi").
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• Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials (you may contact the network operator for details). When finished, touch CONNECT. To enable notification when a new network is detected When Wi-Fi is on and the network notification is activated, the Wi-Fi icon will appear on the Status bar whenever the phone detects an available wireless...
• Turn on Bluetooth Your device name and other available devices will appear on screen. You are recommended to use alcatel Bluetooth headsets, which have been tested and proved compatible with your phone. You can go to www.alcatelmobile.com for more...
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To rename your device • Touch Settings > Network & connection > Bluetooth. • Touch Device name. • Enter a name, and touch RENAME to confirm. To pair/connect your phone with a Bluetooth device To exchange data with another device, you need to turn Bluetooth on and pair your phone with the Bluetooth device with which you want to exchange data.
6.3 Connecting to a computer via USB With a USB cable, you can transfer media files and other files between your phone and a computer. To connect your phone to the computer Use the USB cable that came with your phone to connect the phone to a USB port on your computer.
To share your phone's data connection via USB and Bluetooth, or as a mobile hotspot Go to Settings > Network & connection > Hotspot & tethering to activate these functions. To rename or secure your mobile hotspot When mobile hotspot is activated, you can rename your phone's Wi-Fi network (SSID) and secure its Wi-Fi network.
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To add a VPN • Touch Settings > Network & connection > VPN and then touch • On the screen that opens, follow your network administrator's instructions to configure each component of the VPN settings. • Touch SAVE. The VPN is added to the list on the VPN settings screen. Before adding a VPN, you should set a PIN code or password for your phone.
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• The VPNs you have added are listed. Touch the icon next to the VPN you want to edit. • After editing, touch SAVE. To delete a VPN: • Touch the icon next to the selected VPN, then touch FORGET to delete it.
Multimedia applications ..7.1 Camera ..........Your mobile phone is fitted with a camera for taking photos and videos. Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. To take a photo or video, touch from the Home screen and then touch Camera.
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Flash mode Touch to turn on/off the camera flash. Switch between front/back camera Filter button Touch to preview the viewfinder with live filter applied. Touch any filter to apply filter and return to the previous screen. Touch the screen to focus Pinch/spread two fingers together/apart to zoom out/in View the photos or videos you have taken...
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To take a video Touch the right part of this icon to change the camera mode to video, then touch the left part of this icon to start video recording. You can also touch the left part of this icon to take a picture during video recording.
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7.1.1 Modes and settings Touch to switch between modes. • Auto Auto is the default mode for Camera. • Pano Touch to turn on panorama function. Touch the shutter button to start taking panoramic photo and move the phone steadily along the direction indicated by the onscreen line.
• Video stabilisation (EIS) Turn on to enable the Electronic Image Stabilization (EIS) feature. It helps reduce blurring associated with the motion of a camera during exposure. • Save location information Turn on to tag photos and videos with your location.
7.2.1 Playing music Touch a song to play. Search for a song. Access more functions. Play or pause. Access the menu. While playing songs with Music, the operation of pause, play or skip is still available even if the screen is locked.
Others ........8.1 File Manager ........To manage the files in your phone, touch from the Home screen, then touch File Manager. File Manager works with both external SD card and internal storage. File Manager displays all data stored on the phone, including applications, media files downloaded from Google Play Store, YouTube or other locations;...
8.2 Radio ..........Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with visual information related to the radio program displayed if you turn to stations that offer Visual Radio service. To listen to a radio programme, touch from the Home screen, then touch Radio.
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Touch to add the current station to favorites. Drag to change current frequency. Touch to increase 0.1MHz. Long press to search and go to the nearest higher frequency channel. Touch to go to next saved channel. Touch to enable/disable the loudspeaker. Touch to decrease 0.1MHz.
• Enter frequency Enter the frequency manually to turn to the channel. • Station info Mark the checkbox to display station information. • Exit Turn off the radio. 8.3 Other applications The previous applications in this section are preinstalled on your phone. To read a brief introduction of the preinstalled 3rd party applications, refer to the leaflet provided with the phone.
Google applications ... Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google account to enjoy all the functions.
9.3 Maps Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips.
9.6 Drive A file storage and synchronisation service created by Google, which allows users to store files in the cloud, share and edit files. Files in Drive are kept secure and can be accessed from any device by logging in to your Google account. Files or folders can be shared privately with other Google account users.
9.9 Photos Google Photos stores and backs up your photos and videos. It also automatically analyses photos and organises them into groups, so that you can quickly find the photos you need. 9.10 Keep A note taking application developed by Google. You can insert images, lists, and record voice in your notes.
Settings ......To go to Settings, touch from the Home screen, then touch Settings. 10.1 Network & connection 10.1.1 Wi-Fi Using Wi-Fi you can access the internet without using your SIM card whenever you are in range of a wireless network.
10.1.3 Mobile network You can set Data roaming, Preferred networks, Preferred network type, Access Point Names, and Network operators in this menu. 10.1.4 Tethering&portable hotspot This function allows you to share your phone's mobile data connection via USB or as a portable Wi-Fi access point (refer to "6.4 Sharing your phone's mobile data connection").
10.1.8 Data usage Data saver By enabling Data saver, you can reduce data usage by preventing some apps from sending or receiving data in the background. Cellular data If you do not need to transmit data on mobile networks, turn off Mobile data to avoid incurring significant charges for data use on local operator mobile networks, particularly if you do not have a mobile data agreement.
10.3 Battery Touch any category in the battery management screen to view its power consumption. 10.4 Smart Manager Turn on to restict auto-start of certain apps. 10.5 Display In this menu, you can adjust your screen brightness, wallpaper, sleep time, font size, etc. To rotate screen contents when device is rotated, touch Auto-rotate screen.
10.8 Advanced Features 10.8.1 Duraspeed Duraspeed helps boost the foreground app by restircting background apps; some notifications may be postponed or not received. Turn on to allow apps running in the background. 10.8.2 Press power button twice for camera Turn on , so that you can quickly open camera without unlocking your screen.
Touch Add account to add an account for the selected app. 10.10 Accessibility Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. 10.11 Google Touch to configure your Google account and services settings. 10.12 System 10.12.1 Language &...
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10.12.3 Back up Turn on to back up your phone’s settings and other application data to Google servers. If you replace your phone, the settings and data you’ve backed up will be restored onto the new phone when you sign in with your Google account.
10.12.6 About phone This contains information such as Updates, Legal information, Model number, Android version, Android security patch level, Baseband version, Kernel version, Build number, and User Manual.
Making the most of your phone ........11.1 FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software. To access Updates, on the Home screen and select Updates. touch Alternatively, go to Settings > System > Updates. If you want to update the system, touch CHECK FOR UPDATES NOW and when that’s finished, your phone will have the latest version of the software.
2. USB cable 3. WH15 + 4. Quick Start Guide 5. Product safety information leaflet 6. LCD sticker 7. SIM tooling pin • A ccessories depend on countries. • O nly use the alcatel batteries, chargers, and accessories included along with your device.
Warranty ......Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months from the date of purchase as shown on your original invoice. Batteries and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months from the date of...
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If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.
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Your phone will not be repaired in cases where labels or serial numbers (IMEI) have been removed or altered. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.
Troubleshooting ....Before contacting the service center, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via the Updates application.
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• When the phone falls into a loop during power on animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third party applications. • If neither method is effective, reset the phone by pressing the Power key and the Volume up key at the same time, selecting a language, and then selecting Wipe data/Factory reset.
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My phone can't charge properly • Make sure that you are using the Alcatel charger that comes with the phone. • If your phone has a removable battery, make sure that your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger.
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My phone can't connect to the internet • Make sure that the internet access service of your SIM card is available. • Check your phone's internet connection settings. • Make sure that you are in a place with network coverage. • Try connecting at a later time or another location.
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• Make sure that your phone is not in aeroplane mode. My phone can't receive incoming calls • Make sure that your phone is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.).
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I can't use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require an Alcatel accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number...
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I can't send and receive MMS • Check your phone storage as it might be full. • Contact your network operator to check service availability and MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped.
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• Check your subscription status with your operator. The phone can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users. • Make sure that the two phones are within Bluetooth’s detection range.
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The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications • This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your phone return to normal temperature. After a factory data reset is performed, I can't use my phone without entering Google account credentials • After a reset is performed, you must enter the...
Specifications ...... Processor : MT6739WA Platform : Android GO Memory : 16GB ROM + 1GB RAM Dimensions (LxWxT) : 147.5 x 70.6 x 9.15 mm Weight : 151g Display : 5.5 HD, touchscreen with 720 x 1440 Network : GSM: 850/900/1800/1900 UMTS: B1/2/5/8...
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LTE: 1/3/7/8/20/(28 compatible) (Band frequency and data speed are operator dependent.) GPS : A-GPS Connectivity : • Bluetooth BT4.2 • Wi-Fi 802.11b/g/n (2.4GHz) • 3.5 mm audio jack • micro-USB Camera : • Up to 8 megapixel back camera by SW • Up to 5 megapixel front camera by SW Audio supported formats : AAC/HE-AAC v1/HE-AAC v2, AMR, AWB, MIDI,...
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Battery Capacity: 2460 mAh Expansion Slot : microSD™ memory card (Availability of microSD card depends on market) Special Features : • GPS • G-sensor • Light Sensor • Proximity Sensor Note: Specifications are subject to change without prior notice. The original battery has undergone rigorous safety inspections to meet qualification standards, the use of non-original batteries may be dangerous.
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