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MetroPCS automated customer service from any phone: 1.888.8metro8 and follow the prompts
(1.888.863.8768)
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Online information: metropcs.com
Please follow us at:
@MetroPCS
facebook.com/MetroPCS
Copyright: MetroPCS related trademarks and other intellectual property are the exclusive properties
of T-Mobile USA, Inc. All other trademarks and other intellectual property are the properties of their
respective owners. Copyright ©2018 T-Mobile USA, Inc.
Your device may not work if you alter its original software. This device will only operate with firmware
versions that have been approved for use by MetroPCS and the device manufacturer. If unauthorized
firmware is placed on the device it will not function.
Hearing aid compatibility: This phone has been tested and rated for use with hearing aids for some
of the wireless technologies that it uses. However, there may be some newer wireless technologies
used in this phone that have not been tested yet for use with hearing aids. It is important to try
the different features of this phone thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the
manufacturer of this phone for information on hearing aid compatibility. If you have questions about
return or exchange policies, consult your service provider or phone retailer.
Your phone's GPS system is enabled by default in order to permit use of planned future services; see
your phone's manual for instructions should you wish to disable your GPS for non-911 purposes.
MetroPCS Terms and Conditions of Service
For the most recent and up-to-date version of the MetroPCS Terms and Conditions of Service to
which you agree and will be bound when you activate, use, change or pay for your MetroPCS service,
please visit metropcs.com/terms.
Welcome to MetroPCS. We are pleased that you have selected us as your wireless carrier. Our Terms
and Conditions of Service are available at https://www.metropcs.com/terms-conditions/terms-conditions-
service.html. These Terms and Conditions of Service apply to all devices and wireless services provided by
us to you and consist of several parts, which may be amended from time to time.
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In the event that the terms and conditions relating to a feature you may have selected or may be
included in your Rate Plan conflict with the MetroPCS Terms and Conditions of Service, the MetroPCS
Terms and Conditions of Service shall control.
By: (a) giving us a written or electronic signature or telling us orally that you accept the MetroPCS
Terms and Conditions of Service; (b) activating Service (if you are a new subscriber); (c) using your
Service after your Service is activated or after you make a change or addition to your Service; (d)
paying for the Service; or (e) failing to activate Service within 30 days after the purchase of your
wireless device, unless you return your wireless device within MetroPCS' applicable return period,
you agree to the MetroPCS Terms and Conditions of Service and the terms and conditions of service
and use related to any feature you may have selected or may be included in your Rate Plan, including,
but not limited to:
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You waive your right to a jury trial in disputes with MetroPCS;
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Your disputes with MetroPCS will be decided by an arbitrator;
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You waive your right to institute or participate in class action litigation against MetroPCS;
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You will provide MetroPCS with accurate information about yourself;
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MetroPCS may communicate with you from time to time about your Service;
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You will pay all taxes and regulatory fees even if your rate plan is inclusive of taxes and
regulatory fees; and
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MetroPCS may terminate your Service if you fail to timely pay for your Service or violate the
Terms and Conditions of Service in any way, including abuse of the Service or violations of
applicable laws.
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