Maytag MHW5630HW Use & Care Manual page 28

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
If you experience
Washer not performing as expected (cont.)
Gray whites, dingy colors Load not sorted properly.
Incorrect dispenser
operation
Single-dose laundry
packet not dissolving
Cycle time changes
or cycle time too long
The controls are not
responding
Liquid detergent on door
glass prior to beginning
of cycle
28
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
Wash temperatures too low.
Hard water or not enough
detergent used.
Clogged dispensers or laundry
products dispensing too soon.
Liquid chlorine bleach not used
in bleach compartment.
Water in dispenser after cycle has
finished.
Adding laundry packet incorrectly.
Normal washer operation.
Excessive suds in washer.
Load may be out of balance.
Not using correct cycle for
load type.
Control Lock is ON.
Detergent is free to flow from the
single-dose dispenser.
The transfer of dye can occur when mixing whites and colors
in a load. Sort dark clothes from whites and lights.
Use hot or warm temperatures if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Use more detergent for washing heavy soils in cold or
hard water.
Touch WATER HARDNESS (on some models) to change water
hardness to "hard."
Do not overfill dispenser. Overfilling causes immediate
dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load.
Use only liquid chlorine bleach in the bleach compartment.
It is normal for small amounts of water to remain in dispenser
at the end of the cycle.
Be sure laundry packet is added to washer drum before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer's instructions to avoid damage to your garments.
The cycle times vary automatically based on your water pressure,
water temperature, detergent, and clothes load. The options you
select will also affect the cycle times.
When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the
original cycle.
When load unbalance occurs, a washing process will start to
redistribute the load. This extends the cycle time. Avoid washing
single items. Balance a single item such as a rug or jeans jacket
with a few extra items.
The Rapid Wash cycle is designed for smaller load sizes (2–4
items) of lightly soiled garments. If larger loads are washed in this
cycle, cycle time will be increased.
When using the Rapid Wash or Delicates cycle, you should wash
small loads. This ensures a gentle wash for your garments without
increasing cycle time.
Touch and hold CONTROL LOCK for 3 seconds to turn off
Control Lock. For each second CONTROL LOCK is held down,
the display will count down one second, you will see "3," then
"2," then "1."
Do not add liquid detergent until laundry is loaded.
Solution