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Interlogix TruVision NVR 11 User Manual

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TruVision NVR 11 User
Manual
P/N 1073397-EN • REV B • ISS 17APR18

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  • Page 1 TruVision NVR 11 User Manual P/N 1073397-EN • REV B • ISS 17APR18...
  • Page 2 Copyright © 2018 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.
  • Page 3 (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info. Contact information For contact information go to: www.interlogix.com or and manuals www.firesecurityproducts.com To get translations for this and other product manuals go to: www.firesecurityproducts.com...

  • Page 5: Table Of Contents

    Advanced search video menu 36 Search recordings 37 Log search 40 Chapter 7 Playback functionality 41 Instant playback 41 Overview of the 24-hour playback view 42 24-hour playback 45 Playback speed and skip time 51 TruVision NVR 11 User Manual...
  • Page 6 Chapter 11 Network settings 88 Network settings 88 PPPoE settings 90 DDNS settings 91 NTP server settings 92 Email settings 92 Configure an FTP server to store snapshots 93 SNMP settings 94 UPnP settings 94 TruVision NVR 11 User Manual...
  • Page 7 Add a new user 131 Customize a user’s access privileges 132 Local configuration settings 132 Remote configuration settings 132 Camera configuration settings 133 Delete a user 133 Modify a user 134 Change the Admin password 134 TruVision NVR 11 User Manual...
  • Page 8 Control a PTZ dome camera via the web browser 145 Play back recorded video 146 Search for event logs 148 Configure the recorder via the browser 149 Appendix A Specifications 154 Appendix B Port forwarding information 156 Index 158 TruVision NVR 11 User Manual...

  • Page 9: Important Information

    Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision NVR 11 User Manual...

  • Page 10: Chapter 1 Product Introduction

    Product introduction Product overview The TruVision NVR 11 (TVN 11) series is a versatile, user-friendly embedded network video recorder (NVR) series that can store, display, search, export, and manage video from up to 16 IP cameras depending on the recorder model. It provides integration with the UTC portfolio of security solutions, and offers a seamless product experience within the TruVision brand.
  • Page 11 Chapter 1: Product introduction Americas: www.interlogix.com EMEA: www.firesecurityproducts.com Manuals are available in several languages. Australia/New www.utcfs.com.au Zealand: TruVision NVR 11 User Manual...

  • Page 12: Physical Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. TruVision NVR 11 User Manual...

  • Page 13: Back Panel

    CD with software and manuals • TruVision NVR 11 Quick Start Guide • TruVision NVR 11 User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel The figures below show the back panel connections and describe each connector on a typical TVN 11 digital video recorder.
  • Page 14 5. Power switch (on/off). (depending on model) 6. Embedded PoE ports to connect IP cameras 12. Connect to ground. (4). 13. Connect to the 12 VDC PSU (included) 7. Connect to speakers for audio output. (depending on model). TruVision NVR 11 User Manual...
  • Page 15 5. Power switch (on/off). 12. Connect a power cord to the recorder 6. Embedded PoE ports to connect IP cameras (included). (8). 13. Connect to the 12 VDC PSU (included). 7. Connect to speakers for audio output. TruVision NVR 11 User Manual...

  • Page 16: Monitor Connections

    When an event occurs, it appears in full-screen mode on both monitors. For the 8- and 16-channel recorders, the VGA and HDMI monitors can be used as the main and event monitors. TruVision NVR 11 User Manual...

  • Page 17: Rack Mounting

    See Figure 4 below. Figure 4: Rack-mount installation To install the rack ears: 1. Attach the two small front-rack mount ears (A) to the recorder (supplied). 2. Attach the recorder to the front rails (B) (screws not supplied). TruVision NVR 11 User Manual...

  • Page 18: Getting Started

    1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Shutdown icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. You will be requested to enter the Admin password. TruVision NVR 11 User Manual...

  • Page 19: Activate The Admin Password

    Go to Chapter 16 “User management” on page 131 for further information on creating user passwords. Default network settings The network settings are: • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.1 • Ports: TruVision NVR 11 User Manual...

  • Page 20: The Startup Wizard

    If Daylight saving time (DST) is required, check Enable and enter the desired summer and winter times. Note: The system time and date are visible on screen. However, they do not appear in recordings. TruVision NVR 11 User Manual...
  • Page 21 5. When all the required changes have been entered, a summary page appears showing all the settings. Click Finish to exit the Wizard. The recorder is now ready to use. For a description of the recorder main menu, see “Menu overview” on page 24. TruVision NVR 11 User Manual...

  • Page 22: Operating Instructions

    The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 6 on page 19 for more information. TruVision NVR 11 User Manual...
  • Page 23 Reverse: In live view mode, use to play back the earliest video. In playback buttons mode, playback a camera in the reverse direction. Pause: In live view, freeze the last image of the live display for all active cameras displayed. In playback mode, stop playback. TruVision NVR 11 User Manual...
  • Page 24 The up and down buttons are used to jump recorded video forwards or backwards by 30 s. Enter Press the button to pause the video. Press again to restart the video. In single-frame Playback mode, press to advance the video by a TruVision NVR 11 User Manual...

  • Page 25: Using The Mouse

    Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection. You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 3 below for a description of the mouse buttons. TruVision NVR 11 User Manual...

  • Page 26: Using The Ir Remote Control

    The device ID address only applies when using a remote control and not when using a keypad. You can purchase a replacement remote control by ordering part number TVR- REMOTE-1. TruVision NVR 11 User Manual...
  • Page 27 Use to control focus of camera lens. 15. Playback control Use to control playback (Rewind, Pause, Play, and Fast Forward). 16. Search Open the Search menu. 17. Replay Play back the selected file from the beginning. TruVision NVR 11 User Manual...

  • Page 28: Menu Overview

    The recorder has an intuitive structure that allows you to configure the unit’s parameters quickly and efficiently. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators. TruVision NVR 11 User Manual...
  • Page 29 PPPoE setup, DDNS setup, and advanced network settings. See the Chapter 11 “Network settings” on page 88. Recording Configures recording settings including instant playback duration, recording schedule, and manual recording. See Chapter 12 “Recording” on page 99. TruVision NVR 11 User Manual...
  • Page 30 The soft keyboard A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character. TruVision NVR 11 User Manual...
  • Page 31 Alphanumeric characters Backspace Punctuation Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu. TruVision NVR 11 User Manual...

  • Page 32: Chapter 5 Live View

    107 for more information. Indicates manual recording. Indicates that live view is locked from the front panel. Mouse actions are still allowed. The recorder can display more than one icon at the same time. TruVision NVR 11 User Manual...

  • Page 33: Video Output

    Figure 14 below). Note: The 4-channel recorder has the same mouse menu except there is no monitor selection option. Figure 10: The mouse menu (8- and 16-channel recorders shown) See Table 6 on page 30. TruVision NVR 11 User Manual...
  • Page 34 Playback the recorded video of the selected day from the selected camera. The current day is selected by default. See “24-hour playback” on page 45 for more information. Monitor A Switch between monitors A (main) and B (event). TruVision NVR 11 User Manual...

  • Page 35: Single And Multiview Display Mode

    The live view toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 11 on page 32). TruVision NVR 11 User Manual...
  • Page 36 Auxiliary Focus: Automatically focus the camera lens for the sharpest picture. Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time. TruVision NVR 11 User Manual...

  • Page 37: Digital Zoom

    4. To exit digital zoom, right-click the mouse. PTZ preset and tours When in live view you can quickly call up the list of existing presets, preset tours and shadow tours by using the front panel, remote control, mouse and keypad. TruVision NVR 11 User Manual...
  • Page 38 Jumps to the home position. Select PTZ command Displays the desired function from the scroll bar: Camera, Preset, Preset Tour or Shadow Tour. Show/Hide Show/hide the preset, preset tour and shadow tour lists Exit Exits the PTZ control panel. TruVision NVR 11 User Manual...
  • Page 39 The PTZ control panel appears. 2. Scroll the PTZ control panel to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. TruVision NVR 11 User Manual...

  • Page 40: Chapter 6 Searching Files

    Search all video by time and date of recording. Event Search only event recorded files. Files can be searched by alarm inputs, motion detection, intrusion panel alarms, or intelligent alarms. Bookmark Search for recorded files with bookmarks. Snapshot Search for snapshots. TruVision NVR 11 User Manual...

  • Page 41: Search Recordings

    3. Playback viewer 4. Archive selected files. 5. Archive all files. Search recordings By time and date You can search recorded video by time and video type, such as continuous recordings, motion, alarms, and all recordings. TruVision NVR 11 User Manual...
  • Page 42 - Click Archive to archive results Note: You can modify the pre- and post-play periods of a recording. By bookmarked recordings For information on creating bookmarks, see “Create bookmarks” on page 54. TruVision NVR 11 User Manual...
  • Page 43 6. When in full-screen mode, move the cursor to the right edge of the window to see the complete list of snapshots found in the search. Click their Play buttons to see them in full-screen mode. TruVision NVR 11 User Manual...

  • Page 44: Log Search

    Log search You can open video footage from the results of a log search. Refer to “Search the system log” on page 138 for more information. TruVision NVR 11 User Manual...

  • Page 45: Playback Functionality

    Note: You will be asked to enter the Admin password. 2. Click the Channel icon and select the desired camera from the drop-down list. Click OK. Playback starts immediately. The Instant Playback scroll bar appears under the selected camera. TruVision NVR 11 User Manual...

  • Page 46: Overview Of The 24-Hour Playback View

     24-hour playback is in full-screen mode  A video file of a search result is only visible in the playback viewer in the search results window. See “Search results” on page 37 for more information TruVision NVR 11 User Manual...
  • Page 47 Note: Cameras can also be selected Red indicates alarm recording. Pale green manually. The maximum number of indicates manual recording. Magenta indicates cameras that can be selected is 16, VCA recording. whether selected automatically or manually. TruVision NVR 11 User Manual...
  • Page 48 Call up the Search window to search for recorded video files by time & date, events, bookmarks, and snapshots. Playback control toolbar: Reverse play the recording. Click again to pause. Stop playback. Time displayed is 00:00:00. Play recording. Fast forward playback by the configured skip time (default is 30 seconds). TruVision NVR 11 User Manual...

  • Page 49: 24-Hour Playback

    3. Use the playback control toolbar to manually control playback. 4. Click Exit or right-click the mouse to return to live view. – Or – Right-click the mouse and click Exit from the mouse menu to return to the previous window. TruVision NVR 11 User Manual...
  • Page 50 Select the desired camera and number of split screens. Playback starts immediately. External file Import a file to play back. Insert the storage device, such as a USB flash drive, in the recorder and select a video file to play back. TruVision NVR 11 User Manual...
  • Page 51 The results are listed on the right side of the window. Each individual recorded event is listed. They are collectively not shown on the playback toolbar. 5. Select the desired pre and post-event times (between 5 and 600 seconds). Default time is 30 seconds. TruVision NVR 11 User Manual...
  • Page 52 2. Select a camera and date from the calendar on the right-hand side of the window. 3. Click Play to start playing the recording. TruVision NVR 11 User Manual...
  • Page 53 Pre-play(s): Set the pre-playback period. Default is 5 seconds. Post-play(s): Set the post-playback period. Default is 5 seconds. 6. Click Search to search and play back video with the matched events, which are shown in the Smart bar. TruVision NVR 11 User Manual...
  • Page 54 The split screens immediately appear. 4. Click the desired screen to see the playback bar of that sub-period. 5. Click the Zoom In and Zoom Out buttons to focus in and out of the playback bar. TruVision NVR 11 User Manual...

  • Page 55: Playback Speed And Skip Time

    You can play back a selected video at different speeds. This allows you to carefully examine an event frame-by-frame as it happens. The current frame rate is shown on the right of the playback control toolbar. TruVision NVR 11 User Manual...

  • Page 56: Play Back An Archived File

    2. Select the camera(s) as well as the start and end times to search for snapshots. 3. Click Search. The list of snapshots found is listed. TruVision NVR 11 User Manual...

  • Page 57: Digital Zoom In Playback

    You cannot play them back. To archive video clips, see “Archive video clips and locked files” on page 59”. 6. Click Cancel to return to 24-hour playback window. TruVision NVR 11 User Manual...

  • Page 58: Create Bookmarks

    Note: Locking too many files will reduce the storage capacity of the recorder. To lock during playback: 1. In 24-hour playback mode, click the Lock File button on the playback control toolbar to lock the current recording file. TruVision NVR 11 User Manual...

  • Page 59: Manage Playback Files

    2. Select the tab for the files you want to manage: Video Clips, Locked File, or Bookmarks. 3. Insert your backup device into the recorder. 4. Select the files you want to archive and click Archive Archive All. The files are saved. TruVision NVR 11 User Manual...

  • Page 60: Archiving Files

    Use the standard file player software, TruVision Player, to play back the archived video on your PC. It is included with the TVN 11. Quick Archive To archive recorded video using Quick Archive: 1. Insert the backup device into the recorder. TruVision NVR 11 User Manual...

  • Page 61: Archive Files From Search Results

    The Archive window lists all the files currently on your backup device. The window shows the free space available on the backup device. You can also delete files from the device and search by type of files present. Files cannot be played back from the Archive window. TruVision NVR 11 User Manual...
  • Page 62 Create a new folder on the backup device. Files from the recorder can be archived to a specific folder. Format Format the backup device. Archive Start downloading selected files onto the backup device. Cancel Cancel search and return to previous menu. TruVision NVR 11 User Manual...

  • Page 63: Archive Video Clips And Locked Files

    5. In the Archive window that appears, select from the drop-down list the backup device to be used. If you want to filter the existing files already on the backup device, select the file format. 6. Click Archive. File downloading starts. TruVision NVR 11 User Manual...

  • Page 64: Merge Video Files In Truvision Player

    2. Click the Video button to move the selected video segment to the Collector. 3. Select each video or snapshot thumbnail for export in the Collector, or use the Select/Deselect All button in the Collector header bar. TruVision NVR 11 User Manual...
  • Page 65 All selected video thumbnails will be exported as a single file. 6. Click the Export Now button. Note: Make sure there is enough disk space at the destination location for the export. Use the file size estimate in the Collector as a guideline. TruVision NVR 11 User Manual...

  • Page 66: Chapter 9 Display Settings

    See Figure 21 below. Figure 21: Display Settings window (8- and 16-channel recorders) TruVision NVR 11 User Manual...
  • Page 67 However, in order to be able to hear audio in playback, you must enable the audio output setting. Default is Disabled. Select the checkbox to enable/disable audio output. 11. Volume Define the desired volume by using the slider. TruVision NVR 11 User Manual...

  • Page 68: Layout

    See Figure 22 on page 65. Each video tile displays both the order of the camera on screen and the camera number. TruVision NVR 11 User Manual...
  • Page 69 : Display settings Figure 22: Camera layout window Multiview layout selection bar Camera order in the sequence Camera number selection TruVision NVR 11 User Manual...

  • Page 70: Chapter 10 Camera Setup

    The recorder supports all TruVision IP cameras and encoders and is compliant with ONVIF profile S cameras. Note: Ensure that the ONVIF camera has been tested together with the recorder before installation. TruVision NVR 11 User Manual...

  • Page 71: Adding Ip Cameras To The Recorder

    When you add an IP camera to the recorder via the LAN or PoE ports, the system automatically checks the camera’s password to ensure that it is the same as that of the recorder or that it is 1234. There are two scenarios: TruVision NVR 11 User Manual...
  • Page 72 Ensure that for each camera to successfully connect the cameras. 6. Click Exit to return to live view. To manually add an IP camera on the LAN network: 1. From the menu toolbar, click Camera Setup > IP Camera Status. TruVision NVR 11 User Manual...
  • Page 73 4. Change the information as required. 5. Click OK to save the changes and return to the IP Camera window. 6. Click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 74: Importing/Exporting Ip Camera Files

    The recorder lets you easily track on-screen the current and remaining power consumption for all cameras directly connected to its switches. See Figure 24 on page 71. TruVision NVR 11 User Manual...
  • Page 75 1. From the menu toolbar, click Camera Setup > Setup. 2. Select the PoE type required for each camera: No PoE, PoE-af, PoE-at, or 12.5 W. 3. Click Apply to save the settings. Click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 76: Camera Recording Settings

    “Constant” is selected the video streaming is always at the maximum bit rate selected. • Video Quality: Select the quality at which to record. If “Constant” is selected as the bit rate type, this option is unavailable. TruVision NVR 11 User Manual...
  • Page 77 5. If you want to save these parameters to another camera, click Copy and select the camera in the pop-up window that appears. Click and return to the main window. 6. Click Apply to save the settings. 7. Click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 78: Snapshots

    They are part of the image and are therefore also recorded. To configure the OSD settings: 1. From the menu toolbar, click Camera Setup > Camera OSD. 2. Under Camera, select the desired camera. TruVision NVR 11 User Manual...

  • Page 79: Image Settings

    4. Adjust the brightness, contrast, saturation, sharpness and hue values by dragging each scroll bar. Click the Default button to return image setting values to the default position. 5. Select how you want the camera to rotate the image. There are two rotate functions: TruVision NVR 11 User Manual...

  • Page 80: Motion Detection

    5. Create the areas on-screen to be sensitive to motion. Click and drag the mouse cursor across the window to select areas sensitive to motion detection, which are shown as a red motion grid. TruVision NVR 11 User Manual...
  • Page 81 Notify Alarm Host, Send Email, Upload Snapshots to FTP, and Trigger Alarm Output. See “Event notification” on page 107 for the list of alarm notification types available. More than one option can be selected. Click Apply to save settings. TruVision NVR 11 User Manual...

  • Page 82: Privacy Mask

    All. All the masks are deleted. 5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. 6. Click Apply to save the settings and then click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 83: Camera Tamper

    Apply to save settings and then to return to the main window. 8. Click Exit to return to live view. Restricted access camera Restricted access cameras are cameras that are only visible to specific users. TruVision NVR 11 User Manual...

  • Page 84: Vca Setup

    The camera can only detect a face looking directly into the camera, not side views. This feature is best suited when the camera is in front of a door or is located in a narrow corridor. TruVision NVR 11 User Manual...
  • Page 85 To setup VCA alarm actions via the OSD: 1. From the menu toolbar, click Camera Setup > VCA. 2. Select the camera for which to set up the VCA alarm. 3. Select the Enable VCA Alarm checkbox to enable the feature. TruVision NVR 11 User Manual...
  • Page 86 Up to four areas are supported, each with its own rule. Click Clear All to clear the area you have drawn. Note: The area can only be quadrilateral. TruVision NVR 11 User Manual...
  • Page 87 In the Actions window, click the Trigger Channel tab and then select the cameras to be triggered for recording when an alarm is detected. Click Apply to save the settings and then to return to the VCA window. TruVision NVR 11 User Manual...

  • Page 88: Ptz Presets And Tours

    Tours are series of presets. Shadow tours allow you to record the manual movement of a PTZ and follow the same tour at a later date. Note: The PTZ dome camera used must be able to support a preset command. TruVision NVR 11 User Manual...
  • Page 89 2. Use the directional, zoom, focus and iris buttons to position the analog camera in the desired preset location. 3. Check Save Preset and enter a preset number (1 to 255). The preset is enabled and stored in the camera. TruVision NVR 11 User Manual...
  • Page 90 To delete a preset tour: 1. From the menu toolbar, click Camera Setup > Presets/Tours. 2. From the preset tour list, select a tour number and click to delete the selected the preset tour. – Or – TruVision NVR 11 User Manual...

  • Page 91: V-Stream Encoding

    Note: The layout of the V-stream can be set up via the OSD menu (Display Settings > Layout menu) or via the webpage. Note: If you are using a four-channel recorder and you change the V-stream format, the HDMI/VGA monitor output will also be changed. TruVision NVR 11 User Manual...

  • Page 92: Network Settings

    Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. To configure general network settings: 1. From the menu toolbar, click Network Settings > Network Settings. 2. Enter the required settings: TruVision NVR 11 User Manual...
  • Page 93 ISP for the information. Server Port Use the server port for remote client software access. The port range is between 1024 and 65535. Enter the server port value. The default value is 8000. TruVision NVR 11 User Manual...

  • Page 94: Pppoe Settings

    1. From the menu toolbar, click Network Settings > PPPoE. 2. Select the enable PPPoE checkbox. 3. Enter your user name and password, and confirm the password. 4. Click Apply and manually reboot the recorder to save the settings. TruVision NVR 11 User Manual...

  • Page 95: Ddns Settings

    DynDNS. In the recorder domain name field, enter the domain name obtained from the DynDNS web site. Then enter your user name and password registered in the DynDNS network. For example: Server address: members.dyndns.org Domain: mycompanydvr.dyndns.org TruVision NVR 11 User Manual...

  • Page 96: Ntp Server Settings

    Exit to return to live view. Email settings The recorder can send email notifications of alarms or notifications through the network. Note: Ensure that the DNS address has been set up correctly beforehand. TruVision NVR 11 User Manual...

  • Page 97: Configure An Ftp Server To Store Snapshots

    Note: It is not possible to stream video to an FTP site. TruVision NVR 11 User Manual...

  • Page 98: Snmp Settings

    Automatic mapped type: The recorder automatically uses the free ports available that were set up in the Network Settings menu. Manual mapped type: You enter the particular external port settings and IP addresses required to connect to the desired router (see Figure 27 on page 95). TruVision NVR 11 User Manual...

  • Page 99: Network Status

    You can also check the network connection status by testing its delay and packet loss. To check network traffic: 1. From the menu toolbar, click Network Settings > Net Detect. The Traffic window appears. The information displayed is refreshed once a second. TruVision NVR 11 User Manual...

  • Page 100: Archive Network Packet Data

    Archive network packet data When the recorder is connected to a network, you can export the captured data packet to a USB-flash drive and other local backup devices. TruVision NVR 11 User Manual...

  • Page 101: Network Statistics

    IP addresses from the list. 5. If required, you can modify a saved IP address. Click Edit and enter the changes. 6. Click Apply to save the settings and click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 102: Port Forwarding

    When using an internet connection, ensure that the ports are open or forwarded as follows:  When using TruNav: Port 8000 and 554  When using a web browser: Port 80 and 554 See “Internet Explorer users” on page 141 for more information. TruVision NVR 11 User Manual...

  • Page 103: Recording

    If a camera is set up for continuous recording, it will still switch to event recording or alarm recording if events are triggered or to alarm recording when alarms are triggered. This can be turned off in the individual action settings for each individual alarm if needed. TruVision NVR 11 User Manual...
  • Page 104 For example, for motion detection if you have deactivated the detection of motion in the arming schedule for a certain time period then, if motion happens during that period, it will not be recorded even if you have selected event recording type in the recording schedule. TruVision NVR 11 User Manual...
  • Page 105 To set up a daily recording schedule: 1. From the menu toolbar, click Recording > Recording Schedule. 2. Select a camera. 3. Select the Enable Recording checkbox. 4. Click Edit. The following window is displayed: TruVision NVR 11 User Manual...

  • Page 106: Modify The Instant Playback Duration

    The live view toolbar in live view lets you quickly play back recorded video for a preprogrammed period. You can easily change this preprogrammed time period. See page 31 for more information on the live view toolbar. TruVision NVR 11 User Manual...

  • Page 107: Manual Recording

    This option lets you select more than one camera at a time. Go to Recording > Manual Recording to access the manual recording menu and select the checkboxes of the cameras to start or stop manual recording. TruVision NVR 11 User Manual...

  • Page 108: Alarm And Event Setup

    PTZ linking function. 5. Select the cameras to be triggered when an external alarm is detected. TruVision NVR 11 User Manual...

  • Page 109: Alarm Response Actions

    When setting up the rules for alarm detection, you can specify how you want the recorder to notify you about an alarm or event. You can select more than one notification type. Not all alarm response actions are available for all types of alarms. The alarm response actions are: TruVision NVR 11 User Manual...

  • Page 110: Set Up Alarm Outputs

    You can schedule up to eight time periods in a day. Default is 24 hours. Click Apply to save the settings. Click Copy to copy the settings to other days of the week and holiday period. TruVision NVR 11 User Manual...

  • Page 111: Manual Trigger

    Clicking the icon opens the window of the alarm center that lists the detected alarm and event notifications. See “Status information” on page 28 for information on the status icon displayed in the OSD. TruVision NVR 11 User Manual...
  • Page 112 Exit Region Detection: A camera has detected that an object, such a vehicle, people or other objects, has exited a designated region. • Object Left Behind: A camera has detected that an object has been left in a designated region, such as baggage. TruVision NVR 11 User Manual...
  • Page 113 Select one or more response method: Enable Alarm Audio, Notify Alarm Host, Send Email, and Trigger Alarm Output. Note: The list of response methods available depends on the notification type selected. 6. Repeat step 5 for other notification types. TruVision NVR 11 User Manual...

  • Page 114: Video Loss Detection

    2. Enter Alarm Host IP and Alarm Host Port values. Alarm host IP represents the IP of the remote PC where the Network Video Surveillance software installed. The alarm host port value must be the same as TruVision NVR 11 User Manual...

  • Page 115: Intrusion Integration Alarm Reporting

    Intrusion integration alarm reporting The recorder includes an alarm receiver software module for intrusion integration. This permits SIA and XSIA events to be reported to the recorder from Interlogix intrusion panels via IP and to be linked to recorder actions.
  • Page 116 The recorder heartbeat interval must always be higher than that of the intrusion panel. Actions Click the button to set up the actions linked to the panel heartbeat alarm. Go to step 3. Set up the panel arming event parameters: TruVision NVR 11 User Manual...
  • Page 117 Send Email  Upload Snapshots to FTP  Trigger Alarm Output PTZ Linking: Select the PTZ camera as well as the preset, preset tour, or shadow tour that is triggered when the alarm/event is detected. TruVision NVR 11 User Manual...
  • Page 118 Send Email  Upload Snapshots to FTP  Trigger Alarm Output PTZ Linking: Select the PTZ camera as well as the preset, preset tour, and/or shadow tour that is triggered when the alarm/event is detected. TruVision NVR 11 User Manual...

  • Page 119: Tvrmobile Push Notifications

    (*) Some ISPs block the use of port 80 and/or 554. When these ports are blocked, use a port number higher than 1024. To set up push notifications for TVRMobile: 1. In TVRMobile, add the recorder. 2. In the main menu, tap Alarm and then tap Set Alarm Notification. TruVision NVR 11 User Manual...
  • Page 120 Display push notifications 1. When motion detection is detected, a red dot appears in the left upper corner of the app icon with the number of triggers that have been detected. Tap the TVRMobile app icon. TruVision NVR 11 User Manual...
  • Page 121 Chapter 13: Alarm and event setup 2. Tap Alarm. A list of events appears. 3. Tap the camera icon next to an event. TruVision NVR 11 User Manual...
  • Page 122 Chapter 13: Alarm and event setup 4. Tap Live View Remote Playback to view live or recorded video of the event. TruVision NVR 11 User Manual...

  • Page 123: Device Management

    You can set up the date and time that will appear on-screen as well as on time stamped recordings. The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 29 below for the Time settings screen. TruVision NVR 11 User Manual...
  • Page 124 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision NVR 11 User Manual...

  • Page 125: General Recorder Settings

    Default value is 5 minutes. 5. Enable HDMI/VGA 8- and 16-channel recorders only: Simultaneous Output Both HDMI and VGA monitors display the same content simultaneously. TruVision NVR 11 User Manual...

  • Page 126: Configuration Files

    Click Export to export the recorder’s configuration settings into an external storage device or click Import import configuration settings after selecting a configuration file from the external storage device. TruVision NVR 11 User Manual...

  • Page 127: Upgrade System Firmware

    The list of files on the USB is displayed. 4. Select the firmware file and click Upgrade. Click to begin the upgrade process. 5. When the upgrade process is completed, reboot the recorder. The recorder does not reboot automatically. TruVision NVR 11 User Manual...

  • Page 128: Holiday Schedules

    Disabling this parameter will stop all video streaming from the recorder. This should be left at its default value unless otherwise instructed by the system administrator. This function is available via both the OSD and web. TruVision NVR 11 User Manual...
  • Page 129 The administrator can set the method for authentication used by the web interface. This should be left at its default value unless otherwise instructed by the system administrator, as choosing the wrong value will negatively impact performance. This function is only available via the OSD. TruVision NVR 11 User Manual...

  • Page 130: Storage Management

    2. In the HDD Information window, select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. TruVision NVR 11 User Manual...

  • Page 131: Storage Mode

    To ensure an efficient use of the storage space available on HDDs, you can control an individual camera’s storage capacity using HDD quota management. This function lets you allocate different storage capacities for both recordings and snapshots to each camera. TruVision NVR 11 User Manual...

  • Page 132: S.m.a.r.t. Settings

    S.M.A.R.T. settings S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) reports on a variety of hard drive attributes. It helps ensure that the HDD is functioning properly at all times while protecting video stored on the hard drive. TruVision NVR 11 User Manual...

  • Page 133: Bad Sector Detection

    Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors. Bad sectors can slow down an HDD when reading or writing data, for example. TruVision NVR 11 User Manual...
  • Page 134 Error Info to see a list of the errors found. 5. If required, click Pause to pause the test or Cancel to cancel it. 6. Click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 135: User Management

    See “Customizing a user’s access privileges” below for the permission descriptions for each group. Click Apply to save the settings and to return to the previous window. 8. Click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 136: Customize A User's Access Privileges

    Bi-directional Audio: Use bi-directional audio between the remote client and the recorder. • Remote Notify Surveillance Center/Trigger Alarm Output: Remotely alert or control the relay output of the recorder. Alarm and notification settings must be configured properly to upload to surveillance center. TruVision NVR 11 User Manual...

  • Page 137: Camera Configuration Settings

    3. Click Apply to save the settings. 4. Click the button to return to the previous window. 5. Click Exit to return to live view. Delete a user Only a system administrator can delete a user. TruVision NVR 11 User Manual...

  • Page 138: Modify A User

    4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. 5. Click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 139: Chapter 17 System Information

    The QR code for the recorder is also displayed. You can quickly enter the recorder parameters into TVRMobile by scanning the QR code. Note: The TVRMobile app must first be installed on your smart phone before scanning the recorder QR code. TruVision NVR 11 User Manual...
  • Page 140 You can view the camera number, recording status, stream type, frame rate, bit rate (Kbps), resolution, record type, active schedule. 5. To view alarm input information, click Alarm Inputs. You can view the alarm input number, alarm name, alarm type, alarm status, and the triggered camera. TruVision NVR 11 User Manual...
  • Page 141 7. To view network information, click Network. You can view the IPv4 address, IPv4 subnet mask, IPv4 default gateway, IPv6 address 1, IPv6 address 2, IPv6 default gateway, MAC address, preferred DNS server, alternate DNS server, enable DHCP, and enable PPPoE, TruVision NVR 11 User Manual...

  • Page 142: Search The System Log

    Search the system log Many events of the recorder, such as operation, alarm, information, and notification are logged into the system logs. They can be viewed and exported at any time. TruVision NVR 11 User Manual...
  • Page 143 Defaults, Remote: Start Manual Recording, Remote: Stop Manual Recording, Remote: PTZ Control, Remote: Lock File, Remote: Unlock File, Remote: Trigger Alarm Output, Remote: Initialize HDD, Remote: Add IP Camera, Remote: Delete IP Camera, Remote: Set IP Camera, Remote: Upgrade IP Camera Firmware, TruVision NVR 11 User Manual...
  • Page 144 Select the device name of the USB flash drive, and file type to save. The default file type is *.txt. Click Export to export the select file to the USB flash drive. 8. Click Exit to return to live view. TruVision NVR 11 User Manual...

  • Page 145: Chapter 18 Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. 9. Connect to the recorder for full browser functionality. TruVision NVR 11 User Manual...

  • Page 146: Access The Web Browser

    2. Click “Create Self-Signed certificate”. 3. Type in the country, hostname/IP address, and days of validity (there are more parameters, but you don’t need to add anything to them). 4. Click 5. Check “Enable HTTPS”. TruVision NVR 11 User Manual...

  • Page 147: Web Browser Live View

    The recorder web browser lets you view, record, and play back videos as well as manage all aspects of the recorder from any PC with Internet access. The browser’s easy-to-use controls give you live view to all the recorder functions. See Figure 33 on page 144. TruVision NVR 11 User Manual...
  • Page 148 • View live video • Play back video • Search for event logs • Configure settings • Log out of the interface Viewer View live or playback video. PTZ/Video parameters Hide/display the PTZ panel. panel TruVision NVR 11 User Manual...

  • Page 149: Control A Ptz Dome Camera Via The Web Browser

    Control a PTZ dome camera via the web browser The web browser interface lets you control the PTZ functions of a dome camera. Click a PTZ dome camera and use the PTZ controls on the interface to control the PTZ functions. TruVision NVR 11 User Manual...

  • Page 150: Play Back Recorded Video

    10. List preset tours available. 11. List shadow tours available. Play back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 35 on page 147. TruVision NVR 11 User Manual...
  • Page 151 ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed. Current speed is displayed under the camera name on top right of window. Single frame: Click to play back one frame at a time. TruVision NVR 11 User Manual...

  • Page 152: Search For Event Logs

    To search for logs, click Log on the menu bar, select a log type, specify a date and time range, and then click Search. See Figure 36 on page 149 for an example of the results TruVision NVR 11 User Manual...

  • Page 153: Configure The Recorder Via The Browser

    Go to Browser Configuration to set up the browser parameters. See “Access the web browser” on page 142 for further information. Note: The configuration settings defined remotely are different from those that can be defined locally. TruVision NVR 11 User Manual...
  • Page 154 79 for more information. Text Overlay Define the text to be added on-screen to display extra information, such as contact information. This text is embedded in the video and cannot be removed. TruVision NVR 11 User Manual...
  • Page 155 97 for more information. Recording Recording Schedule Define the recording schedules. See “Recording schedule” on page 99 for more information. Manual Recording Define which cameras can manually record. See “Manual recording” on page 103 for more information. TruVision NVR 11 User Manual...
  • Page 156 List the S.M.A.R.T. information on the HDD. See “S.M.A.R.T. settings” on page 128 for more information. User Management Users Define, modify, and delete users. See Chapter 16 “User management” on page 131 for more information. TruVision NVR 11 User Manual...
  • Page 157 Review the status of the alarm outputs. See Chapter 17 “System information” on page 135 for more information. Network Review the status of the network. See Chapter 17 “System information” on page 135 for more information. Review the status of the HDD. TruVision NVR 11 User Manual...

  • Page 158: Appendix A Specifications

    Synchronous playback 4-ch 8-ch 16-ch Network management Network protocols TCP/IP, PPPoE, DHCP, DNS, DDNS, NTP, SADP, NFS, iSCSI, UPnP™, HTTPS, ONVIF Hard disk SATA 1 SATA interface 2 SATA interfaces Capacity Up to 6TB capacity TruVision NVR 11 User Manual...
  • Page 159 380 × 320 × 48 mm (15.0 × 12.6 × 1.9 in.) (12.4 × 9.5 × 1.8 in.) Weight TVN-1104c (EMEA TVN-1108 (EMEA only): TVN-1116 (EMEA only): only): 1 kg 2 kg 2 kg TVN-1104cS: 1.3 kg TVN-1108S: 2.4 kg TVN-1116S: 2.5 kg TruVision NVR 11 User Manual...

  • Page 160: Appendix B Port Forwarding Information

    Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
  • Page 161 Appendix B: Port forwarding information If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance. TruVision NVR 11 User Manual...

  • Page 162: Index

    Front panel privacy mask, 78 button functions by task, 19, 20 recording settings, 72 Front panel description, 19 supported, 66 Front panel lock, 121, 122 Configuration settngs FTP server settings, 93 export, 122 import, 122 TruVision NVR 11 User Manual...
  • Page 163 37 description, 24 search by video type, 37 Main stream recording search results, 37 setup, 72 skip time, 51 Manual recording, 103 smart events, 48 Menu timeout snapshots, 39, 46 TruVision NVR 11 User Manual...
  • Page 164 132 Users S.M.A.R.T. information, 129 add a new user, 131 Search customize user privileges, 132 bookmarked recordings, 38 delete a user, 133 event recordings, 38 modify user information, 134 logs, 40 recordings, 37 snapshots, 39 TruVision NVR 11 User Manual...
  • Page 165 142 camera management, 149 control PTZ dome camera, 145 digital zoom, 148 live view, 143 network settings, 142 remote configuration, 149 search and play back recorded video, 146 search event logs, 148 video snapshot, 146 TruVision NVR 11 User Manual...

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