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de Jong Duke Edge User Manual

de Jong Duke Edge User Manual

Xna small cabinet 18-000 coex xl brewer
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User Manual
Edge Coffee Machine
XNA Small Cabinet
18-000 CoEx XL® brewer
5DUXNQ20M EN V2.1

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Summary of Contents for de Jong Duke Edge

  • Page 1 User Manual Edge Coffee Machine XNA Small Cabinet 18-000 CoEx XL® brewer 5DUXNQ20M EN V2.1...

  • Page 2: Preface

    • All information for normal daily use is found in the paragraph Using the coffee machine (on page 38). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 3: Service And Support

    Address: Area code - City: Country: Telephone: E-mail: Record the serial number of the coffee machine in this box. Mention it when service is required. Serial number: Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 4: Table Of Contents

    3.2.6 Message submenu..............35 Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 5 5.6.24.1 Insert the service key............93 Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 6 6.1.38 Message: Wrong brewer defined in the software......... . . 103 Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 7 8.2 Declaration of conformity..............110 Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 8: About This Manual

    This manual uses the following text conventions: • Actions that you should perform in a specific sequence are numbered, for instance, e.g.: 1. Open the door of the coffee machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 9: Related Documents

    • Spare parts manual containing relevant information for identification of the spare parts. • Third party documentation contains the available documentation of third-party machine parts. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 10: Availability Of This Manual

    De Jong DUKE expects that the operator is trained according to the activities and that the appropriate documentation is available for the operator. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 11: Safety

    DANGER Indicates a hazardous situation that, if not avoided, can result in death or serious injury. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 12: Safety And Warnings

    • Use the machine only in areas where trained personnel can monitor the operation. • Water and electrical connections must conform to local regulations. • Make sure a waterlock is used in the water connection. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 13 • Damaged water connection hoses may only be repaired by trained personnel. • Make sure to follow instructions on all safety labels on and in the coffee machine. • Do not remove safety labels. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 14: Installation

    Contact your supplier (see Service and support on page 3) for more information. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 15: Description

    To improve clarity, colors in the pictures may be different from the actual colors. More details are also found in the chapter Technical specifications (on page 104). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 16: Front View

    3. Outlet hot water ( / cold water — optional) 4. Cup sensors 5. Cup stand 6. Drip tray / Jug stand 7. Outlet other dispenses 8. Door lock and key Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 17: Inside View

    19. Power switch 20. Grinder outlet 21. Grinder 22. Bean canister locking slider 23. Bean canister 24. Bean canister lid 25. Bean canister lid lock — optional Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 18: Door Interior

    1. Service key 2. Door lock and key 3. Coin box 4. Coin box lock 5. Coin acceptor (payment device) 6. USB port Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 19: Inside View Base Cabinet - Optional

    To improve clarity, colors in the pictures may be different from the actual colors. 1. Base cabinet 2. Chiller flush button CO — optional 3. Chiller sub cabinet — optional 4. Waste water bin Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 20: User Interface

    The coffee machine is operated with a touchscreen on the door. All selections are made by tapping (a short press) on one of the buttons or menu tabs on the touchscreen. Main screen Edge (example) Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 21: Main Menu - Cup Dispensing

    This is the default menu and is called the [Favourites] menu. The available beverages are grouped in the menus. The top of the screen shows the available menu tabs. The Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 22 • [Number selection] — optional Tap this button to open the Number selection submenu (on page 29) for quick dispense of a beverage. • [Jug] — optional Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 23 Tap this button to open the Jug dispensing submenu (see Jug dispensing on page 42) with selections to fill complete jugs. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 24: Additional Options Submenu

    • If a jug dispense is selected, the [Start] and [Cancel] buttons are available. If canister selection is possible this button bar is displayed. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 25 The current selection is highlighted. Depending on configuration and availability of ingredients, a two or three options bar is shown. Tap the desired choice. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 26 • Credit displays the amount already entered to pay for the selected beverage. Only visible if payment is activated for the machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 27: Jug Dispensing Submenu

    • The Jug dispensing submenu displays a number of selection buttons with beverages to fill (part of) a jug. Each button contains a small image with an impression of the beverage, Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 28 (on page 95). • The [Cup mode] button. Tap it to cancel the jug selection and return to the Main menu (see Main menu - Cup dispensing page 21). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 29: Number Selection Submenu

    6. Message area 7. [Start] button 8.[Cancel] button The display shows the following information: • The unique number entered for the selected beverage is visible in the small window. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 30 • The Message area displays relevant messages of the coffee machine. Details of all messages and possible solutions to solve simple issues are listed in the section Messages page 95). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 31: Dispense Submenu

    When the beverage is prepared / dispensed the display shows: • An impression and/or the name of the beverage currently being prepared. • An indicator showing the progress of the dispense of the beverage. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 32 • The [Stop] button. Tap it to abort the current dispense and return to the Main menu (see Main menu - Cup dispensing page 21). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 33: Ready Submenu

    • The unique number for the beverage that was prepared. Instead of using the selection and options screens to prepare the preferred beverage this unique number can be entered Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 34 (on page 29) — optional. • The [Cancel] button. Tap it or remove the cup/jug to return to the Main menu (see Main menu - Cup dispensing on page 21). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 35: Message Submenu

    The message screen displays all active messages from the coffee machine. • Tap the [X] button or tap somewhere in the message area to return to the previous menu. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 36 Details of all messages and possible solutions to solve simple issues are listed in section Messages (on page 95). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 37: Information Submenu

    The customized information image shows details about the beverage or coffee machine and is defined for every available language (for example: Food allergy warnings). Tap the [Cancel] button to return to the Main menu. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 38: Using The Coffee Machine

    (see Switch on on page 50). Fill up the ingredient canisters Perform the steps described in the procedure Fill up the ingredient canisters (on page 84). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 39: Procedures

    Cup dispensing by number — optional (on page 41). ▪ To fill (part of) a jug continue with the procedure dispensing (on page 42). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 40: Cup Dispensing

    [Cancel] button and select the next beverage. 8. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 41: Cup Dispensing By Number - Optional

    [Cancel] button and select the next beverage. 5. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 42: Jug Dispensing

    2. For hot water place the jug on the right side below the hot water outlet. WARNING If jugs are not correctly placed, the machine can spill hot liquid down the front. This can cause serious scalding injuries. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 43 CAUTION - Hot liquid can leak from the outlet nozzle after the dispense is finished. 9. The filled jug is ready. 10. Place the cup stand back in the suspension points in the door. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 44: Payment

    2. Make the full payment. ▪ The entered credit amount is calculated and shown on screen. NOTE The [Start] button will remain disabled until full payment is made. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 45: Preventive Maintenance

    This guide is published by the European Vending and Coffee Association and has been prepared to help ensure that a hygienic product is delivered to the customer on every occasion. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 46: Preventive Maintenance Schedule

    Interval column codes Daily Weekly Monthly Every 6 months NOTE Increase the brewer cleaning frequency, if the coffee machine dispenses a lot of coffee related beverages every day. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 47: Daily Maintenance

    (on page 91). Clean the touchscreen (on page 92). 12. Check correct functioning by taking a test beverage. Each step is described in detail in the next sections. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 48: Weekly Maintenance

    Each step is described in detail in the next sections. NOTE Increase the brewer cleaning frequency, if the coffee machine dispenses a lot of coffee related beverages every day. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 49: Monthly Maintenance

    Each step is described in detail in the next sections. NOTE Increase the brewer cleaning frequency, if the coffee machine dispenses a lot of coffee related beverages every day. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 50: Preventive Maintenance Procedures

    5.6.3 Close the door Procedure Perform the following steps: 1. Insert the key in the lock of the door of the coffee machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 51: Open Or Close Top Lid

    The top lid stays open in the upright position. 2. To close, swing the opened top lid back down. Make sure it is lowered completely and locks when the door is closed. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 52: Switch Off / Putting Out Of Order

    ▪ switch off the power supply (pulling the plug from the wall socket is sufficient). This will also prevent unnecessary use of energy. See also section: Extended down time (on page 14). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 53: Scheduled Rinse

    4. Remove the rinsing tub. 5. The machine returns to the Main menu (see Main menu - Cup dispensing on page 21) and is ready for use. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 54: Flush Mixers And Brewer

    4. Tap the [Rinse] button from the Service menu. ▪ Hot water from the boiler flows through the mixers and brewer. 5. Repeat the previous step until clean water comes out of the machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 55: Clean Waste Bucket

    ▪ G) Remove the waste guide from the machine. 3. Rinse the removed parts with clean warm water. 4. Dry parts completely. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 56 ▪ G) Place the waste guide on the left side in the machine. 6. Flip down the dispense arm to the normal position. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 57: Clean The Cup Stand

    1. Lift the cup stand from the suspension points and remove it from the door. 2. Rinse the cup stand with clean warm water. 3. Place the cup stand back in the suspension points in the door. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 58: Clean The Waste Bin In The Base Cabinet

    Perform the following steps: 1. Remove the waste bin from the base cabinet. 2. Rinse the removed bin with clean warm water. 3. Dry the bin(s) completely. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 59 4. Place the waste bin in the base cabinet, position it below the waste guide. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 60: Clean The Drip Tray

    3. Pull the drip tray in the direction of the arrow and remove it from the machine. 4. Rinse all removed items with clean warm water. 5. Dry all items. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 61 8. Push the jug stand down to secure it properly to the door and the support guides (2). 9. Depending on the model: place the metal inlay grid. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 62: Clean The Mixing System

    All pictures show a generic configuration. The actual model can be different. To improve clarity, colors in the pictures may be different from the actual colors. 1. Remove the outlet hoses from the mixers. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 63 3. Turn the bayonet catches counterclockwise (approx. 10º). 4. Pull the mixer houses in the direction of the arrow and remove them from the machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 64 º 6. Turn the bayonet catches counterclockwise (approx. 10 again to release and pull them in the direction of the arrow away from the machine Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 65 8. Remove the exhaust filter from the drawer. 9. Rinse out all removed parts of the mixing system with clean warm water. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 66 12. Insert the mixer exhaust filter in the filter drawer. CAUTION Make sure the exhaust filter is completely dry before installing it in the filter drawer. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 67 13. Install the filter drawer. 14. Install the bayonet catches and turn clockwise (approx. 10º). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 68 15. Install the mixer propellers. NOTE Make sure that the arrow on the mixer propeller points in the direction of the flat side of the shaft. 16. Install the mixer houses. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 69 17. Turn the bayonet catches clockwise to lock the mixer houses. 18. Install the canister outlets on the canisters and make sure the locations and positions are correct. 19. Connect the outlet hoses to the mixers. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 70: Remove And Clean The Brewer

    (2) and pull the brewer from the mounting frame in the direction of the arrow (3). CAUTION Water and ground coffee (residue) may fall out of the brewer. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 71 7. Insert the brewer into the mounting frame and push until it locks. CAUTION When the brewer is not installed correctly, the message ‘Brewer out of position’ is displayed and coffee based dispenses are disabled. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 72 8. Install the coffee outlet nozzle in the dispense arm and connect the hose to the connector on the brewer mounting frame. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 73: Clean Brewer With Cleaning Tablet

    A first submenu (step 1) is shown. ▪ Follow the Brewer Cleaning Cycle instruction shown on- screen and described in the next steps. 3. Place the service key. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 74 ▪ Wait until the cleaning cycle is completely finished (about 8 minutes) and the service menu is shown. Remove the service key (on page 94) from the door. 9. Remove and empty the rinsing tub. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 75: Unblock The Grinder

    ▪ S) the original Schaerer grinder, that contains a gear-like top. If the machine contains a D-grinder continue the cleaning procedure with step 5. Cleaning the Schaerer grinder is described in the next steps. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 76 12. If needed, rotate the squared top a little to allow the ribbed shaft to fit the grinder motor and is fully lowered inside the grinder base. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 77 5. To clean the D-grinder, lift and remove the grinder from the base. 6. Pull out the clips of the grinder outlet (1), slide the outlet from the grinder house (2) and remove it from the grinder. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 78 8. Clean both grinder discs and the inside of the grinder house. 9. Place the grinder house top assembly, and turn it in the direction of the arrow to lock. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 79 Dispense two cups of coffee to fill up the grinder with fresh coffee and throw the contents of the cups away. 15. Check correct functioning by taking a test coffee. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 80: Clean The Canisters

    7. Dry the canisters thoroughly on the inside and outside. WARNING Do not fill the canisters until they are completely dry. The product may form lumps which makes the system unusable. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 81: Clean The Cold Water Outlet Nozzle - Optional

    8. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 82: Deep Clean The Cold Water Outlet Nozzle - Optional

    6. Soak a clean disposable cloth in disinfectant solution, ensure that the whole area is wiped. 7. Leave for 10 minutes. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 83 13. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 84: Fill Up The Ingredient Canisters

    Filling the canisters must be done outside the machine. 3. Remember (or write down) the position of the outlets and turn the outlets of the canisters upwards. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 85 7. Fill the canister with the ingredient indicated on the canister. Do not fill the canisters more than necessary for one or two days. This will keep the products fresh. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 86 10. Close the top lid (see Open or close top lid on page 51) of the machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 87: Fill Up The Bean Canister

    51) of the coffee machine. NOTE Filling the canisters must be done outside the machine. 3. Locate the canister locking slider in between the grinder and the bean canister. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 88 This will keep the products fresh. 9. Place the back side of the lid on the canister and then lower the front side. Lock the lid (optional). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 89 11. Push the canister locking slider back in the direction of the arrow to open the bean canister and secure it to the grinder base. 12. Repeat the procedure if more bean canisters must be filled Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 90: Enter Canister Ingredient Levels - Optional

    4. Repeat the steps for each canister that is filled up (or where the shown value is not correct) or tap [Exit] to leave the Service menu. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 91: Clean The Outside Of The Machine

    1. Clean the outside of the machine with a soft damp cloth. NOTE Do not use aggressive cleaning products or abrasives to clean (parts of) the machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 92: Clean The Touchscreen

    - Prevent dripping, do not use too much cleaning liquid on the cloth. 3. After some time, the touchscreen is switched on again. The machine returns to the Main menu and is ready for use. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 93: The Service Key

    When the service key is inserted, the machine is powered up with open door. Parts in the machine can move and hot water can flow out. Only insert the service key when requested. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 94: Remove The Service Key

    Use the following parts to perform the procedure: • Green service key. Procedure Perform the following steps: 1. Turn the Service key a quarter turn (90°). 2. Remove the Service key from the door. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 95: Troubleshooting

    After a defined number of consumptions, the touchscreen needs to be cleaned. Solution Perform the steps as explained in the section Clean the touchscreen (on page 92). 6.1.4 Message: Communication error Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 96: Message: Door Open

    6.1.8 Message: Enough water? Message Enough water? Solution Perform the following steps to solve the problem: 1. Connect and open the water supply and restart the machine. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 97: Message: Error Occurred During Recipe Cycle

    6.1.12 Message: Grinder blocked Message Grinder blocked Solution Perform the following steps to solve the problem: 1. Clean the grinder. (see Unblock the grinder on page 75) Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 98: Message: Heating Boiler

    6.1.17 Message: Mixer blocked Message Mixer blocked Solution Perform the following steps to solve the problem: Clean the mixing system (on page 62). 6.1.18 Message: Machine Blocked Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 99: Message: Not All Ingredients Available

    OFF, wait 5 seconds and then switch ON again). ▪ If problem persists: Consult the service engineer (see Service and support on page 3). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 100: Message: Piston Blocked, Dosage Too High

    Perform the following steps to solve the problem: Consult the service engineer (see Service and support on page 6.1.26 Message: Please load the User Interface Message Please load the User Interface Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 101: Message: Recipe Error, Contact Tech. Support

    If the problem persists: Consult the service engineer (see Service and support on page 3). 6.1.31 Message: Temp. sensor disconnected Message Temp. sensor disconnected Solution Consult the service engineer (see Service and support on page Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 102: Message: Temperature Boiler (Too) High

    2. If message is still shown after 10 minutes: Consult the service engineer (see Service and support on page 3). 6.1.36 Message: Waste bucket full / Empty waste bucket Message Waste bucket full / Empty waste bucket Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 103: Message: Water Filter Installed

    3). 6.1.39 Message: Ready, take your cup Message Ready, take your cup Cause The dispense of the beverage is finished. Solution Remove the cup or jug. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 104: Technical Specifications

    7. Water connection specifications 4. Model name / configuration 8. Markings for conformity, disposal and use. NOTE Data shown in the picture is for illustration purposes only. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 105: Disassembly And Recycling

    7.3 Disassembly and recycling The coffee machine contains recyclable materials. Dispose of the coffee machine in conformity with local laws and regulations. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 106: Technical Specifications

    + 10 °C ~ + 50 °C When in use + 5 °C ~ + 40 °C Machine sound pressure Standby < 20 dB(A) £ 65.5 dB(A) Grinder / Coffee Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 107: Cup And Jug Sizes

    Jugs (B) Maximum jug height 180 mm Maximum jug diameter 135 mm (*) The height of the cup stand is fixed and depends on specifications during ordering. Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 108: Manufacturer Contact Information

    Service and support For questions, service and ingredients for this coffee machine: Consult the service engineer (see Service and support on page 3). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 109: Appendix

    Appendix 8.1 Appendix list Information related to this document and the coffee machine are: • Declaration of conformity (on page 110). Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

  • Page 110: Declaration Of Conformity

    8.2 Declaration of conformity Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...
  • Page 111 Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1...

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