Connecting Usb Peripheral Devices - cable matters Thunderbolt 107016 User Manual

3.6 Connecting USB Peripheral Devices

USB 3.0
Installation Instructions
1) Connect a USB 2.0 or 3.0 device to the Adapter (cables sold separately)
2) Connect the Adapter to a Thunderbolt 3 port on the computer
3) The device should be recognized after downloading any needed drivers
4) Always Safely Remove or Eject the device before unplugging
Troubleshooting Tips
Disconnect all cables, reboot the computer and reconnect the cables and Adapter
•
USB ports will not charge a device like a smartphone
•
Test the USB device with a different computer
•
Test the USB device with a different USB cable
•
USB 2.0 port is limited to the USB 2.0 480 Mbps data transfer rate
•
High powered devices such as an external hard drive may require external AC power
•
to operate correctly when plugged into the Adapter
Contact support@cablematters.com with a description of your hardware
Thunderbolt™ 3 Multiport Adapter with Dual HDMI®
USB 2.0
configuration and your computer OS
www.cablematters.com
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