Connecting A Usb Peripheral Device - cable matters 201014 User Manual

3.3 Connecting a USB Peripheral Device

Installation Instructions
1) Connect the adapter to a USB-C port on the computer
2) Connect a USB 2.0 or 3.0 device to the adapter (sold separately)
3) The device should be recognized after downloading any needed drivers
4) Always Safely Remove or Eject the device before unplugging
Troubleshooting Tips
USB 3.0 port will only charge a low power device like a smartphone

Test the USB device with a different computer

Try a different USB cable

Windows
Search Device Manager > Click on USB Serial Bus Devices > Look for USB-C
Multiport Adapter
Mac
Apple Menu > System Report > Hardware > USB > USB 3.0 Bus > USB-C
Multiport Adapter
Contact support@cablematters.com with a description of your hardware
USB-C™ Multiport Adapter with Ethernet
configuration and your computer OS
www.cablematters.com
SuperSpeed USB
rate up to 5 Gbps
5
3.0 data transfer