Service / Warranty - Gardena EasyCut Li-18/23 R Operating Instructions Manual

10. Service / Warranty

Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is
levied to you for the services provided.
GARDENA Manufacturing GmbH offers a two-
year warranty (effective as of the date of
purchase) for this product. This warranty includes
all significant defects of the product that can be
proved to be material or manufacturing faults.
This warranty is fulfilled by supplying a fully func-
tional replacement product or by repairing the
faulty product sent to us free of charge; we reser-
ve the right to choose between these options.
This service is subject to the following provisions:
• The product was used for its intended purpose
as per the recommendations in the operating
instructions.
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• Neither the purchaser nor a third party has
attempted to repair the product.
This manufacturer's warranty does not affect
warranty entitlements against the dealer / retailer.
If problems arise with this product, please
contact our Service department or send the
defective product along with a brief description
of the fault to GARDENA Manufacturing GmbH,
making sure to have sufficiently covered any
shipping costs and to have followed the rele-
vant postage and packaging guidelines. A war-
ranty claim must be accompanied by a copy of
the proof of purchase.
Consumables:
The blade and blade holder are consumables and
are not included in the warranty.