Consumer Information - Dimplex Free-E User Manual

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Consumer Information

6.1 Compliance Information
The Dimplex Free-E complies with the applicable EU directives;
EC Directives:
Low voltage directive 2006/95/EC
EMC directive 2004/108/EC
Applied Standards:
ISEN 55014-1: 2006 + A1:2009
ISEN 55014-2: 1997+ A1:2001 + A2:2008
ISEN 55022: 2010
ISEN 61000-3-2: 2006 + A1:2009 + A2:2009
ISEN 61000-3-3: 2008
ISEN 60335-1-2012
6.2 After Sales Service
Your product is guaranteed for 3 years from the date of purchase. Within this period we undertake to repair or replace
this product free of charge (subject to availability) provided it has been installed and operated in accordance with these
instructions. Your rights under this guarantee are additional to your statutory rights , which in turn are not affected by this
guarantee.
Should you require 24hr sales service you should contact our customer services help desk on 0844 879 3588. It would
assist us if you can quote the model number, date of purchase and nature of fault at the time of your call. Please do not
return a faulty product to us in the first instance, as this may result in loss or damage and delay in providing you with a
satisfactory service.
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Dimplex
R
0844 879 3587
Millbrook House, Grange Drive, Hedge End, Southampton SO30 2DF
dimplex.co.uk | gdcgroup.co.uk