Troubleshooting; Warranty - Cassida C200 User Manual

Clean all sensors and other dusty parts using compressed air or a soft bristle brush
running sensor
Figure 6 – Sensor locations
14
E4
E5
E3
E6
E2
E7
E1
E8
coin sensor
counting sensors

3.2 Troubleshooting

Error message display
Cause
Error code
A counting sensor may have
collected dust, or is obscured by a
foreign object.
Running sensor does not detect
rotation of the coin platter.
1. Coins present in the hopper
when the machine is turned on.
2. Dirty coin sensor.

3.3 Warranty

Warranty is effective for a period of one year from the date of purchase. In most cases, the
malfunction of the machine can be resolved by cleaning the unit.
• Customer should allow Cassida the time and opportunity to test and diagnose the
machine to determine warranty and non- warranty claims.
Cassida C200 coin counter/sorter/wrapper
Corrective action
Clean the counting sensor using a Cassida air
duster and CleanPro swab (see section 3.1).
Inspect coin outlet openings for possible
foreign material that may be present (rubber
bands, paper, etc.)
Clean the running sensor (see section 3.1).
Inspect the interior of the machine for
possible foreign material that may be
preventing the coin platter from rotating.
If the error persists, contact Cassida
Technical Support (see section 3.3).
1. Press the "START/STOP" button to clear the
error. Empty any coins in coin trays back into
the hopper.
2. Clean the coin sensor using a CleanPro
swab (see section 3.1).
15