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Press "CUR" key to switch the value that need modify, click "ADD" key (+) and "MODE"
key (-) to change the parameter of time.
Press "MENU" key to save the change and exit settings menu automatically.
6.
TROUBLESHOOTING
6.1 Self-test error message display and solutions
The machine performs a self-test automatically after powering on. If one of the following
error messages is displayed on the LCD, usually it is because the sensor is blocked by bills
or dust. Please use a brush or piece of soft cloth to remove dust from the sensor. Remove
the bills and restart the machine.
Error message display
PassA counting sensor
PassB counting sensor
PassC counting sensor
PassD counting sensor
Upper IRA sensor
Upper IRB sensor
Upper IRC sensor
Upper IRD sensor
Lower IRD sensor
Lower IRF sensor
Lower IRG sensor
Lower IRH sensor
Upper color sensor
Lower color sensor
Upper spectrum sensor
Lower spectrum sensor
Banknote feeding sensor
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Solution
Remove the bills and remove dust from the
counting sensor. Additionally confirm the
sensors are aimed at the axis of the light
beam.
Remove the bills and clear away the dust
Remove the bills and clear away the dust
Error message display
Magnetic A sensor
Magnetic B sensor
Remove the bills and clean the magnetic
Magnetic C sensor
sensor
Magnetic D sensor
Internal memory fault
Resume to factory setting
Clean the code wheel and sensor, or replace
Rotate speed sensor
the rubber-belt
6.2 Detective error message display and solutions
If any of the following error messages are displayed during counting, use the following
solutions to correct the problems after the machine has stopped.
Error message display
Half piece or incomplete bill. Remove it and
Incomplete notes
press "RESET" to continue counting
Magnetic feature fail
IR error
UV error
Image error
Counterfeit or suspicious bill. Remove it and
Paper error
press "RESET" to continue counting.
Spectrum error
Holograph error
Denomination different
Cassida CUBE compact value counter
Solution
Causes and solutions
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