Troubleshooting, Specifications; Troubleshooting - Cassida TillTally User Manual

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TROUBLESHOOTING, SPECIFICATIONS

6.1

Troubleshooting

The Cassida TillTally counts your cash accurately. Error messages, however, may
occur for various reasons. Please use the following guide to troubleshoot errors:
Error Code Cause
REMOVE A weight of more than 1 kg was
SOME BILLS placed on the scale.
OR THE
CUP
Too many paper bills were
placed at one time on the
scale during the paper currency
counting procedure.
The coin cup is on the scale
and you want to count paper
currency.
OVERLOAD More than 1 kg was placed on
TOO MUCH the scale.
WEIGHT
ERROR A button was pushed during the
COUNT weighing procedure.
AGAIN
Cassida TillTally Money Counting Scale
Solution
Remove the complete weight from
the money scale and restart the
weighing procedure using a smaller
amount.
Remove some of the bank notes
and continue the weighing pro-
cess. Never place more than 15
banknotes on the scale at once.
On the TillTally Elite, over time you
will be able to place up to 25
bank notes at one time, due to its
dynamic weighing abilities.
Remove the coin cup from the
scale and start the paper currency
weighing procedure.
Remove all weight from the scale.
The weighing procedure was can-
celled. Remove all weight from the
cup support hod and restart the
weighing procedure.
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