Chapter 7 - Manage And Maintain The Ct50; Update The Ct50 Software - Honeywell Dolphin CT50 User Manual

CHAPTER
7
MANAGE AND MAINTAIN THE CT50
Use this chapter to understand how to upload software, perform troubleshooting,
and maintain the CT50.

Update the CT50 Software

You can use a microSD card to flash a specific firmware image to the CT50 or to
update the computer if there is no access to the internet for over-the-air (OTA)
automatic updates. To update the CT50 with a microSD card, you will need a:
• 4GB microSD card.
• valid full flash update image (.ffu) supplied by Customer Support.
Caution: All data on the CT50 is erased during the flash process. Make
1. Copy the .ffu image to the root directory on the microSD card.
•
2. Insert the microSD card into the CT50. For help, see
beginning on page 15.
3. Apply external power to the CT50 and power it on.
•
4. Set up your computer again when you are prompted to select a language.
Dolphin CT50 with Windows 10 IoT User Guide
sure any files you want to keep are backed up prior to updating
the software.
You must rename the update image to "upg_<platform>_00.00.ffu" for the
computer to recognize it. <platform> corresponds to the first seven
characters of the Configuration Number (CN) and can be found printed on
the inside of the battery compartment.
The computer must have power for the length of the entire flash process
which can take up to 15 minutes.
Insert a microSD Card,
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