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Dolphin CT50
Mobile Computer
with Android™ 6.0 Operating System
User Guide

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   Summary of Contents for Honeywell Dolphin CT50

  • Page 1 Dolphin CT50 Mobile Computer with Android™ 6.0 Operating System User Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
  • Page 3: Table Of Contents

    ....... . 1 About the Dolphin CT50 Mobile Computer ....... . 2 About the Battery .
  • Page 4 Download Honeywell Launcher ........
  • Page 5 Configure Bluetooth Settings ........69 Dolphin CT50 Mobile Computer User Guide...
  • Page 6 Physical and Environmental Specifications ....... 80 Dolphin CT50 Mobile Computer User Guide...
  • Page 7: Customer Support

    Return Material Authorization number (RMA #) before you return the product. To obtain warranty or non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record. Limited Warranty For warranty information, go to www.honeywellaidc.com and click Resources >...
  • Page 8: Hearing Aid Compatibility (hac)

    • Any combined rating equal to or greater than six offers the best use. • Any combined rating equal to five is considered normal use. viii Dolphin CT50 Mobile Computer User Guide...
  • Page 9 The following devices are currently offered: Model Name HAC Rating Air-Interface C63.19 Version CT50LFN M3 / T4 GSM / WCDMA 2011 Dolphin CT50 Mobile Computer User Guide...
  • Page 10 Customer Support Dolphin CT50 Mobile Computer User Guide...
  • Page 11: About The Computer Features

    About the Computer Features This chapter introduces the Dolphin CT50 Mobile Computer with the Android 6.0 operating system. Use this chapter to learn about the basic computer features, functions, and accessories.
  • Page 12: About The Dolphin Ct50 Mobile Computer

    Chapter 1 — About the Computer Features About the Dolphin CT50 Mobile Computer The Honeywell Dolphin CT50 Mobile Computer is an enterprise-focused smartphone that uses the Android operating system to provide reliable and secure management of corporate data and wireless communications.
  • Page 13 Chapter 1 — About the Computer Features Scan buttons Volume buttons Touch panel Navigation panel Front View of the CT50 Dolphin CT50 Mobile Computer User Guide...
  • Page 14 Chapter 1 — About the Computer Features Scanner window Good Read LED Power button Battery status LED Top View of the CT50 Dolphin CT50 Mobile Computer User Guide...
  • Page 15 Chapter 1 — About the Computer Features Camera lens Camera button Battery door latch microSIM and microSD door Battery Back View of the CT50 Dolphin CT50 Mobile Computer User Guide...
  • Page 16: About The Battery

    Honeywell recommends that you keep the battery charged at all times to prevent data loss. When you change the battery, the computer automatically goes into a power-off state and then cold boots.
  • Page 17: Change The Battery

    1 Save your files and close any open applications. 2 Press and hold the Power button. This screen appears: 3 Tap Power off. A screen appears informing you that the computer is shutting down. Dolphin CT50 Mobile Computer User Guide...
  • Page 18 Chapter 1 — About the Computer Features 4 Disconnect the handstrap from the bottom of the computer. 5 Press and slide the battery door toward the bottom of the computer to unlock the door. Dolphin CT50 Mobile Computer User Guide...
  • Page 19: About The Battery Status Icon

    The battery is critically low. You need to replace the battery now. The computer is connected to external power and the battery is charging. There is a battery error. Install another battery. If the problem persists, call Honeywell Technical Support. Dolphin CT50 Mobile Computer User Guide...
  • Page 20 Battery level is more than 20% Steady amber Battery level is between 0% and 60% Blinking green Battery level is between 60% and 95% Steady green Battery level is above 95% Either Blinking red Battery error Dolphin CT50 Mobile Computer User Guide...
  • Page 21: Change The Battery Status Led Behavior

    Battery level is 90% or more 1 Tap All Apps ( )> Settings > Battery LED. 2 Select one of these options: • Default Battery LED • HSM Battery LED (Out-of-Box setting) • No Battery LED Dolphin CT50 Mobile Computer User Guide...
  • Page 22: Check The Battery Level

    For usage details, tap one of the apps or services in the list. About Battery Life and Conservation If you store the batteries outside of the computer for long periods of time, they slowly discharge. Honeywell recommends storing the battery in a charger to maintain battery performance. Battery Conservation Tips...
  • Page 23: Battery Recommendations And Safety Precautions

    • Avoid dropping the battery or computer. If you suspect that the battery or computer is damaged, send it to Honeywell service center for inspection. • Replace this battery only with another model CT50-BTSC battery.
  • Page 24: Power On The Ct50

    CT50. You will now see the Lock screen each time you power it on. Unlock the Screen Every time you power on the CT50, you will need to unlock it. • Swipe up on the screen to unlock it. Dolphin CT50 Mobile Computer User Guide...
  • Page 25: Set A Pin To Protect The Computer

    You want to have approximately 13 mm (0.51 inch) surface area touching the screen, almost as if taking a fingerprint. 2 Tap the screen subsequently to use it with your gloved hands. 3 Exit “glove mode” by tapping the screen with your bare finger. Dolphin CT50 Mobile Computer User Guide...
  • Page 26: About The Good Read Led

    1 Tap All Apps > Settings. 2 Tap Display > Brightness level. 3 Tap Adaptive brightness to use the ambient light sensor to automatically adjust the brightness for available light. Or, adjust the slider to set the brightness level. Dolphin CT50 Mobile Computer User Guide...
  • Page 27: About The Audio Features

    1 Press one of the buttons on the right side of the computer. The Volume slider appears at the top of the screen. 2 Press the volume buttons or adjust the slider to change the volume. Dolphin CT50 Mobile Computer User Guide...
  • Page 28: Enable Vibrate Mode

    You can switch to Vibrate mode and disable the speaker if necessary for your working environment. • Press and hold the Volume down button until the computer vibrates. The vibrate mode icon appears in the upper left corner. Dolphin CT50 Mobile Computer User Guide...
  • Page 29: Audio Settings

    Select to enable audio sounds when you use the touch screen. Vibrate on touch Select to enable vibrate mode when you touch the screen. Emergency tone Select to set your emergency tone to Alert, Vibrate, or Silent. Dolphin CT50 Mobile Computer User Guide...
  • Page 30: Insert A Microsd Card

    Insert a microSD Card You can use a microSD card to increase file storage capacity or to install software. Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with the CT50 computer for maximum performance and durability.
  • Page 31 4 Lift up on the edge of the battery and remove it from the computer. 5 Press down on the SD card door and slide it toward the top of the computer to open it. Dolphin CT50 Mobile Computer User Guide...
  • Page 32: How To Transfer Files

    PC does not support MTP, you may be able to transfer files using PTP instead. Note: The CT50 supports Hi-Speed USB communications (USB 2.0) with a maximum data transfer rate of 480 Mbps. 1 Connect the CT50 to your PC. Dolphin CT50 Mobile Computer User Guide...
  • Page 33: How To Browse Files On The Ct50

    (Model CT50-EB) battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the mobile computer. The eHomeBase has a USB client connector as well as an Ethernet connector. Dolphin CT50 Mobile Computer User Guide...
  • Page 34 (DSD) receiving systems including DEX/UCS store systems, vending machines, and other retail equipment. Holster Use the holster to carry the CT50 hands-free in the work environment. You can choose between three different holsters. Dolphin CT50 Mobile Computer User Guide...
  • Page 35: About The User Interface And Applications

    About the User Interface and Applications Use this chapter to learn about the Android user interface and how to interact with the screen. You can also use this chapter to learn about the Honeywell applications on the computer.
  • Page 36: About The User Interface

    Search bar Search the internet or the computer using Google. Favorites tray App icons in the tray are visible on the Home screen. The All Apps icon is in the center of the Favorites tray. Dolphin CT50 Mobile Computer User Guide...
  • Page 37: Navigation And Function Buttons

    Vibrate mode is turned on Alarm is set New text message or Airplane mode is turned on multimedia message Error with text or Bluetooth is turned on multimedia message delivery New email SD card is full Dolphin CT50 Mobile Computer User Guide...
  • Page 38: Remap A Button

    2 Touch to button you want to remap. 3 Tap KEYS or APP to view the available functions. 4 Select the function you want to assign to the button. The function you selected now appears under the button name. Dolphin CT50 Mobile Computer User Guide...
  • Page 39: View Notifications

    1 When a notification icon appears, swipe down from the top of the screen. 2 To respond to a notification, touch it. The associated app opens so that you can respond. • To dismiss a notification, swipe it sideways. Dolphin CT50 Mobile Computer User Guide...
  • Page 40: Customize The Home Screen

    Search box, and results from the computer (such as apps or contacts) appear below the web search results. 2 Tap a suggestion to search for it immediately, or touch its arrow just to add the term to the search field without starting to search. Dolphin CT50 Mobile Computer User Guide...
  • Page 41: About Screen Gestures

    You can manually set the time zone for your location. 1 Tap All Apps ( )> Settings. 2 Tap Date & time. 3 Tap Select time zone and select the time zone for your location. Dolphin CT50 Mobile Computer User Guide...
  • Page 42: About Honeywell Applications

    Chapter 2 — About the User Interface and Applications About Honeywell Applications Honeywell applications help you troubleshoot and connect your computer to other devices and networks. Many of the applications in this table are located in the Power Tools folder. For more information on Power Tools, look for Dolphin Power Tools on www.honeywellaidc.com.
  • Page 43: Download Honeywell Launcher

    Launcher for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license. For more information on Honeywell Launcher, see the Launcher for Android User Guide available for download from www.honeywellaidc.com. Dolphin CT50 Mobile Computer User Guide...
  • Page 44: Unlock Developer Options

    Devleoper options appears in the System menu. 1 Tap All Apps ( )> Settings. 2 Tap About phone. 3 Tap Build number seven times. A popup message appears informing you that you are now a developer. Dolphin CT50 Mobile Computer User Guide...
  • Page 45: About The Scanner

    About the Scanner Use this chapter to understand how to scan bar codes and how to configure the scanner.
  • Page 46: About The Scanner

    You can easily discard all changes you made to the Default profile and restore the default values. Note: When you select to restore the default values of one of the settings, it also restores the default values of all settings within the profile. Dolphin CT50 Mobile Computer User Guide...
  • Page 47: Scanners Default Settings

    Select the character set to use when interpreting the bar ISO-8859-1 code data into a string. Options include: • ISO-8859-1 • US-ASCII • UTF-16 • UTF-16BE • UTF-16LE • UTF-8 Corresponds to BarcodeReader property: PROPERTY_DATA_PROCESSOR_CHARSET Dolphin CT50 Mobile Computer User Guide...
  • Page 48 Enable or disable URL bar code handling. If a bar code Enable starts with http:// or https://, the browser opens using the bar code data as a URL. Corresponds to BarcodeReader property: PROPERTY_DATA_PROCESSOR_LAUNCH- BROWSER Dolphin CT50 Mobile Computer User Guide...
  • Page 49: Symbology Settings

    Use the Symbology Settings to enable and disable bar code symbologies. Tap a symbology to view and modify the symbology configuration parameters. Symbology Settings Setting Default Code 128 Enabled GS1-128 Enabled Code 39 Enabled Datamatrix Enabled UPC-A Enabled Dolphin CT50 Mobile Computer User Guide...
  • Page 50 Matrix 2 of 5 Disabled Maxicode Disabled Micro PDF 417 Disabled Disabled PDF 417 Disabled QR Code Disabled Standard 2 of 5 Disabled Telepen Disabled TLC 39 Disabled Trioptic Disabled 2D Postal Settings Disabled Disabled Dolphin CT50 Mobile Computer User Guide...
  • Page 51: Decode Settings

    When enabled, the scanner will only decode a bar code is part of it is at the center of the aimer. Although you can adjust the Window dimensions, Honeywell recommends leaving the settings at 50 to define the “center” area for the bar code.
  • Page 52: Scan A Bar Code

    1 Tap All Apps > Demos > ScanDemo. 2 Point the scanner window at the bar code and hold the computer steady a few inches from the label. Dolphin CT50 Mobile Computer User Guide...
  • Page 53 3 Press one of the Scan buttons or press Scan on the touch screen. Make sure the entire bar code is inside of the illumination frame. When the scanner successfully reads a bar code, you hear a high beep and the Good Read LED turns on briefly. Dolphin CT50 Mobile Computer User Guide...
  • Page 54 Chapter 3 — About the Scanner Dolphin CT50 Mobile Computer User Guide...
  • Page 55: Use The Phone

    Use the Phone You can use the phone feature to make and receive phone calls as well as transmit data through wireless wide-area networks (WWANs).
  • Page 56: About The Phone

    The Flexible Network Radio is a software-defined radio (SDR) that can be configured for CDMA or UMTS depending on your wireless communication needs. Honeywell supports Verizon in the United States (only) as a CDMA network carrier. For other carriers, contact Honeywell Technical Support.
  • Page 57 Chapter 4 — Use the Phone 5 Lift up on the SIM and MicroSD door. 6 Press down and slide the SIM door toward the top of the CT50 to open it. Dolphin CT50 Mobile Computer User Guide...
  • Page 58 8 Close the SIM card door and slide it toward the bottom of the CT50 to secure it. 9 Replace the battery, reconnect the handstrap, and press the Power button to turn on the CT50. The phone is now ready to use. Dolphin CT50 Mobile Computer User Guide...
  • Page 59: Activate The Cdma Phone

    WWAN radio after activation. CDMA settings persist through a factory data reset. The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Honeywell representative can guide you through the process. In general, you activate the CDMA phone as follows: 1 Contact your wireless provider and give the provider the MEID for the computer.
  • Page 60: Answer The Phone

    1 Swipe down from the top of the screen to view your notifications. The voicemail notification shows the number of unread messages and a number to dial. 2 Touch New voicemail. The phone dials the number. Follow the instructions to retrieve your messages. Dolphin CT50 Mobile Computer User Guide...
  • Page 61: Set Your Voicemail Number

    CDMA account. In either case, the phone shows that you have no service. However, if you dial certain emergency numbers (such as 112, 911, 000, 08, 118, 119, or 999) the call will go through. Dolphin CT50 Mobile Computer User Guide...
  • Page 62: Switch Between Network Carriers

    You can customize settings for the phone, including the ringtone, voicemail options, keypad tones, internet call settings, and other options. 1 Tap 2 Tap and then tap Settings. The Call settings menu appears. 3 Change phone settings as necessary. Dolphin CT50 Mobile Computer User Guide...
  • Page 63: Use The Camera

    Use the Camera Use this chapter to learn how to take pictures and record videos with the color camera.
  • Page 64: About The Color Camera

    Options for HDR are enabled or disabled. • Flash: Turn on the flash to take photos in low light conditions. Options for flash are on, off, and automatic. Dolphin CT50 Mobile Computer User Guide...
  • Page 65: Take A Photo

    1 Press the Camera button or tap All Apps and then tap Camera 2 Tap 3 Tap to view the options for video. 4 Tap the grid or the flash icon to turn the option on or off. Dolphin CT50 Mobile Computer User Guide...
  • Page 66 Chapter 5 — Use the Camera Dolphin CT50 Mobile Computer User Guide...
  • Page 67: Configure The Computer

    Configure the Computer Use this chapter to learn how to configure the CT50. You will also find information on how to configure network communications and wireless security.
  • Page 68: How To Configure The Computer

    You configure the computer using the Settings app. Start the Settings App The Settings app is located in the All Apps menu. • Tap All Apps > Settings Dolphin CT50 Mobile Computer User Guide...
  • Page 69: About The Structure Of The Settings App

    2G networks (to save battery life). Mobile plan: Provides information on your cell phone plan. Cell broadcasts: Sets what emergency information you want to receive and how you want to receive it. Dolphin CT50 Mobile Computer User Guide...
  • Page 70 Language & input Selects the active language and default keyboard. Sets auto-typing features such as capitalization and punctuation. Adjusts the pointer speed for an external mouse or trackpad. Backup & reset Restores factory default settings. Dolphin CT50 Mobile Computer User Guide...
  • Page 71 Sets accessibility levels, such as larger display text and enabling text-to-speech output. Printing Configure the printing options. Developer options Enables developer-specific options such as USB debugging and SD card protection. About phone Provides information about your phone settings. Dolphin CT50 Mobile Computer User Guide...
  • Page 72: About Network Communications

    By default, the 802.11 radio is disabled. 1 Start the Settings app and slide the Wi-Fi switch on. When the switch turns blue, tap Wi-Fi. A list of discovered networks appears. Dolphin CT50 Mobile Computer User Guide...
  • Page 73: Configure Proxy Settings For A Wi-fi Network

    By default, the Wi-Fi networks you add are not configured to connect through a proxy server. Note: Proxy settings apply only to the Wi-Fi network you modify. You must change proxy settings for each network requiring a proxy server. Dolphin CT50 Mobile Computer User Guide...
  • Page 74: Disable Wi-fi Notifications

    5 (Optional) To assign a static IP address, tap the connection name (for example, eth0). The IP settings dialog box appears. a Tap DHCP and then select Static from the list. b Enter the required network information and then tap Save. Dolphin CT50 Mobile Computer User Guide...
  • Page 75: How To Connect To Virtual Private Networks

    3 Tap the name of the VPN in the list, and enter any necessary credentials when prompted. 4 Tap Connect. The computer connects to the VPN, and a Status icon and notification appear. To disconnect from the VPN, tap the notification. Dolphin CT50 Mobile Computer User Guide...
  • Page 76: About Wireless Security

    • LEAP • Honeywell recommends WPA2 security with PSK (Personal) or 802.1x (Enterprise) key management. Before you set security, you need to enable the radio, set the date, and set the SSID on your computer. To use 802.1x security, you need to load a root certificate on your computer.
  • Page 77: Load A Certificate

    Remove (for User certificates). If necessary, you can enable a disabled System certificate from this location. If you remove a User certificate, you must install it again to enable it. 4 Tap OK. Dolphin CT50 Mobile Computer User Guide...
  • Page 78: About Bluetooth Communications

    1 Open the Settings app. and tap Bluetooth. 2 If Bluetooth is off, slide the Bluetooth switch on. A list of available Bluetooth devices appears. Dolphin CT50 Mobile Computer User Guide...
  • Page 79: Configure Bluetooth Settings

    • Tap Rename this device to change the device name. Type the new name and then tap Rename. • Tap Show received files to view statistics on the received files. Dolphin CT50 Mobile Computer User Guide...
  • Page 80: Rename Or Disconnect A Paired Device

    For information on these accessories, contact your local sales representative. If you have a problem with your PC recognizing the USB device, you can download and install the Honeywell-aidc-usb-driver. The driver is part of the Honeywell_MobilitySDK_Android software .zip file. The SDK is available from www.honeywellaidc.com...
  • Page 81 (such as account information and credentials) and running custom smart card applets. Note: Sleep Mode (Suspend Mode) and the screen lock temporarily turns the NFC radio off. Dolphin CT50 Mobile Computer User Guide...
  • Page 82 Chapter 6 — Configure the Computer Dolphin CT50 Mobile Computer User Guide...
  • Page 83: Manage And Maintain The Ct50

    Manage and Maintain the CT50 Use this chapter to understand how to upgrade software, reset the computer, and maintain the CT50...
  • Page 84: How To Upgrade The System Software

    Internal storage\honeywell\autoinstall • IPSM card\honeywell\autoinstall • \honeywell\autoinstall (on a microSD card if installed) 2 Tap All Apps > AutoInstall Settings. 3 Verify that Autoinstall is enabled. 4 Select Packages Update from the screen. The CT50 automatically initiates a reboot and installs the software upgrade.
  • Page 85: Reset The Computer

    1 Save your files and close any open applications. 2 Press and hold the Power button. This screen appears: 3 Tap Reboot. 4 When prompted that the CT50 will reboot, tap OK. The computer reboots and restarts. Dolphin CT50 Mobile Computer User Guide...
  • Page 86: Clean Boot The Computer

    6 If prompted, type your screen lock security pattern, PIN, or password and tap next ( 7 Tap ERASE EVERYTHING. The computer tells you that it is performing a factory data reset. The computer restarts at the initial set up screen. Dolphin CT50 Mobile Computer User Guide...
  • Page 87: Clean The Computer

    3 Wipe off the scanner window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. 5 Let the computer completely air dry before using again. Dolphin CT50 Mobile Computer User Guide...
  • Page 88 Chapter 7 — Manage and Maintain the CT50 Dolphin CT50 Mobile Computer User Guide...
  • Page 89: Specifications

    Specifications...
  • Page 90: Physical And Environmental Specifications

    For maximum battery life, store at 23 °C (73 °F) at 50% charge. Relative humidity 0% to 95% non-condensing (operating): Environmental rating: IP67, Category 1 Screen Specifications 4.66-inch TFT color LCD with backlight, 720-pixel HD, outdoor viewable touch screen. Dolphin CT50 Mobile Computer User Guide...
  • Page 91: Bar Code Symbologies Supported

    Interleaved 2 of 5 • ISBN • ISBT 128 • Matrix 2 of 5 • • Telepen • Trioptic Code • UPC-A • UPC-E 2D Symbologies • Aztec Code • Codablock A • Codablock F • DataMatrix Dolphin CT50 Mobile Computer User Guide...
  • Page 92 QR Code • TLC39 • OCR-A • OCR-B Postal Codes • Australian Post • Canadian Post • KIX (Netherlands Dutch) Post • Japanese Post • British Post • Planet Code • Postnet • UsIntelligent Dolphin CT50 Mobile Computer User Guide...
  • Page 93 10 mil Code 39/128 1.1 (2.8) 13.0 (33.0) 11.9 (30.2) 100% UPC 1.8 (4.6) 16.5 (41.9) 14.7 (37.3) 6.7 mil PDF 417 1.8 (4.6) 7.3 (18.5) 5.5 (14.0) 10 mil DataMatrix/Aztec 2.1 (5.3) 8.0 (20.3) 5.9 (15.0) Dolphin CT50 Mobile Computer User Guide...
  • Page 94 Appendix A — Specifications Dolphin CT50 Mobile Computer User Guide...
  • Page 96 Honeywell www.honeywellaidc.com Copyright © 2016 Honeywell International Inc. All rights reserved. Dolphin CT50 Mobile Computer for Android 6.0 User Guide *CT50-AN6-EN-UG* P/N CT50-AN6-EN-UG Rev A...

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