Troubleshooting - Planet ISW-800T-M12 User Manual

5. Troubleshooting

This chapter contains information to help you solve issues. If the Industrial M12
Ethernet Switch is not functioning properly, make sure the Industrial M12 Ethernet
Switch was set up according to instructions in this manual.
The per port LED is not lit
Solution:
Check the cable connection of the Industrial M12 Ethernet Switch.
Performance is bad
Solution:
Check the speed duplex mode of the partner device. The Industrial M12 Ethernet
Switch is run at Auto-negotiation mode and if the partner is set to half duplex,
then the performance will be poor.
Per port LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate full duplex. Some devices use
a physical or software switch to change duplex modes. Auto-negotiation may not
recognize this type of full-duplex setting.
Why the Industrial M12 Ethernet Switch doesn't connect to the network
Solution:
Check per port LED on the Industrial M12 Ethernet Switch. Try another port on the
Industrial M12 Ethernet Switch Make sure the cable is installed properly Make sure
the cable is the right type Turn off the power. After a while, turn on power again.
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