Instant Pot DUO60 User Manual page 29

Troubleshooting
Problem
All LEDs
flash with a
9
code
appearing
on screen
and the
warning
beep is ON
Rice is half
cooked or too
hard
10
Rice is too soft
11
Possible reason
Bottom sensor open circuit
C1
Bottom sensor short circuit
C2
Temperature is too high
C5
because inner pot is not
placed into the cooker base
Temperature is too high
because there is no water in
inner pot
Pressure switch fault
C6L
E5
Sensor on the lid open circuit
Sensor on the lid short circuit
E6
Control PCB and launch PCB
E11
communication fault
Receive PCB and Launch PCB
E12
communication fault
Temperature sensor on
E15
Receive PCB fault
E17
Receive PCB fault
E18 Launch PCB fault
The lid is on the wrong
EC
position
Too little water
Lid opened too early
Too much water
Solution
Contact support
Contact support
Insert the inner pot
properly
Put food and water in the
inner pot
Contact support
Replace on the right position
Adjust dry rice and water
ratio according to recipe
After cooking cycle
completes, leave the lid on
for 5 more minutes
Adjust dry rice and water
ratio according to recipe
27