Yard force YF1600A1 Operator's Manual page 21

3. If service or a warranty evaluation is requested, Yard Force will provide an
RGA number that should be used in all communications with Yard Force and is
required to be indicated on the product itself and on the outside of the box.
4. All shipments to Yard Force must have an RGA number. Any shipment received
that does not have an RGA number clearly marked on the outside of the box will
be refused.
5. All shipments must be sent pre-paid, Yard Force does not pay for any shipping
costs for service or warranty evaluation. Yard Force is not responsible for any
packages that are lost by carrier. We recommend that shipments are made by a
carrier that provides tracking and delivery confirmation.
For more information or to ask questions, please call toll-free (866) 902-9690
Monday-Friday between 8:30 AM and 5:00 PM Eastern Time.
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