Software Issues; Software Artifact Example - Kodak Point-of-Care CR 120 System Troubleshooting Manual

Software Issues

Software Artifact Example

Cause
When adding L/R signs and annotations on the image in specific window level values, the image turns black on the
scan screen.
Fix
The issue is solved by applying a Service Pack. Check the following Service Bulletins according to the Software
version:
• V2.1.2/2.2.1 -- SB000046 - K-QC POC120_140 SP2
• V2.4.2 -- SB000048 - K-QC POC120_140_260 SP3
Until the SP is installed, follow the work around solution according to:
SB000013 - Black Images on K QC Scan Screen.
AT000115-02
Image Artifacts
47